Questions

I have emptied every folder in my Creative Cloud storage, including the deleted items. I can see no files in my Cloud, but I still get the message that my storage is full. How di I correct this?

Hi, CC says I got the 100 gb full and I can't load any file, but the folder is actually empty because I deleted everything that was there, anyway I can't do anything and it doesn't sync anymore because it's saying it's full.Thank you in advance

I use Adobe CC (mainly Indesign, Photoshop and Illustrator) in my work but only on an ad hoc basis. Can anyone suggest a (less expensive) solution to the monthly c.£50 subscription? Is there a way that I can dip in and out of CC as and when I need it?

Unter anderen Fehlercode 10000 und automatische AbmeldungSeit etwa 5–6 Monaten erhalte ich beim Aufrufen der Programme „Creative Cloud“, „Photoshop“ und „Illustrator“ ständig Fehlercodes und werde immer wieder ausgeloggt.Angeblich keine Internetverbindung und andere Fehler. Was macht Adobe für einen Mist?Die Software wurde über die Adobe Cloud installiert. Und läuft immer mal kurzzeitig. Was hat Adobe vor? Wollen Sie uns Kunden überprüfen und durchleuchten.Ständig kommen mehr Internetzugriffe seitens Adobe auf meinen Rechner. Wie geht ihr Kunden damit um? Oder bin ich der einzige, der diese Fehler hat?Wie kann man diese Fehle abschalten?

I'm working with a custom AEM component that includes the Core Image component (core/wcm/components/image/v3/image) inside it. The component renders correctly and includes the data-cmp-data-layer attribute in the anchor tag (for Adobe Data Layer) in some sites, but not in others, even though the component and content were cloned from a working site.The image component has the correct sling:resourceType = core/wcm/components/image/v3/imageThe <a> tag wraps the image in both places, but data-cmp-data-layer is missing only in the broken ones.No JS errors in the browser console, and the core component clientlibs are loading.Both sites use editable templates, and the page component extends core/wcm/components/page/v2/pageWhat else could cause the data-cmp-data-layer to be missing, specifically on cloned sites?Does the node name (e.g., image) or path affect how the data layer renders?Are there hidden dependencies between the template policy and the rendering of data-cmp-data-layer?Any

Hi! i can´t find the creative cloud folder on my mac. i have tried to download creative cloud several times but never get the creative cloud folder up...

Is the fantastic fold website currently down? I am having trouble exporting the 3D file, it just circles around, I've tried on both safari and google chrome. 

Hi,does anyone know if we can get a live tech or person to help with creative cloud storage / reg cloud questions? thank you Geovanna 

Neither Photoshop and Fresco are not syncing with Creative Cloud on iPadOS and iOS 16.5.1 (c). Nor can I download a cloud document. Photoshop and Fresco (both on iPad) cannot see each others files. I have:- Logged out of Creative Cloud and all adobe apps on my iPad and relogged in.- Deleted Creative Cloud on my iPad Hard reset iPad, re-downloaded and logged back in.- To make sure it wasn't my internet service I turned of wifi on iPhone and both created a new document and tried to open a cloud doc. Both failed.- Checked if any new PS or Fresco files created on iPad or iPhone are on Creative Cloud on iPad, iPhone, Mac, or web based Creative Cloud.- Files cannot be shared from either PS or Fresco on iPad or iPhone. What is working:- Illustrator on iPad syncs with Creative Cloud and can open cloud docs.- Illustrator and Photoshop on Mac are working as expected. I have not used Photoshop or Fresco on iPad in a couple of weeks, so not sure when this problem occurred.&nbsp

hi i have had an issue with adobe recently where i cant sign in at all. ill sign in and the page will load again and state "signed out of creative cloud. please sign in again to acces all adobe apps" to which i will try and sign in again and it will load the same thing again,  as the title state i have tried everything on the adobe website. and tried soime other things that other members have tried. but i have had no luck with this. please if you can help me lol.  thank you!!

Desde hace unos días estoy tratando de canjear un código de Adobe Creative Cloud que obtuve gracias a un canje en la aplicación de ASUS Armoury Crate (Por registrar mi tarjeta gráfica). Bueno, todo iba bien en el proceso hasta que llego a la parte de cambiar el código en el propio Adobe. Me sale que "la página no esta disponible" que es un error por parte de Adobe y que debo esperar un tiempo para volver a intentarlo. Ya espere 4 días y sigue saliendo el mismo error, trate de ponerme en contacto con el servicio tecnico como dice en el propio error pero nada, trate de buscar en la página a la que te redirige el propio error (que es esta https://helpx.adobe.com/la/contact.html) y nada, trate de usar diferentes dispositivos y navegadores para cambiarlo y mismo error. Ya no se que hacer mas que escribir por acá y ver si a alguien le ha pasado lo mismo o si hay alguna manera de solucionar esto.  Adjunto una foto del error: Desde ya gracias por cualquier tipo de ayuda que

Hi everyone, I'm reaching out because I lost access to my original Behance profile after my school migrated our Adobe accounts to enterprise IDs. My Behance portfolio (which I used as my main professional showcase) was linked to the email <removed-kglad> After the migration, logging in with that same email created a new empty profile instead of giving me access to the original one. My new profile: https://www.behance.net/nathanzawalski1 My old profile: https://www.behance.net/nazawski I’ve tried logging in with both “personal” and “enterprise” account types, but I always land on the new, empty profile. I’m afraid my previous projects and followers are now inaccessible. Is there any way to recover access to the old profile or migrate its content to the new one? Thank you very much in advance for any help or advice!Best regards,

I can't find simple advice about this, so asking of any others who have done a myportfolio-site: what size and what settings do you have for your photos? Which looks and works the best? I assume most likely people looking at my photos will be using their phone. I would like to discover sort of like a "for dummies" formula for this' as I have never made websites and I am sometimes bad at understanding Adobe's texts about how all of this works. #myportfolio

Assitente IA não está aparecendo mais, mesmo sendo pago, o que fazer?

Hey all, After my organization migrated accounts over to the new profile system, despite having the account tied to the same email as previously, both CC and Photoshop show no cloud documents in the File browsers. Photoshop's Recent files list in the home screen shows links to the previous documents, but when opening them a dialogue saying "Could not download "filename.psdc" because the item was not found or you don't have access to it.". This happens across multiple Windows devices and several versions of Photoshop and Creative Cloud, including fully updated ones.I'm talking to my administrator, but this feels like a server or account crossed-wires issue-- is there a point of contact on Adobe's side for issues like this? Thanks in advance.

I recently received an email from someone claiming to be Nicole Bailey from Bond Brand Loyalty. It's offering an Amazon Gift Card for participation in an interview. It's ringing some bells for "scam" in my brain. Big red flag to me is how they claim to be Bond Brand Loyalty, but sign the email as Adobe.  On top of that, they called me and left a voicemail about it as well, but the voicemail was cutting in and out and indecipherable. The address also looks irregular to me as well. Each email they've sent me has a date and time I should reach out to them about it, but those dates have both past and they keep reaching out about it. I'd appreciate some outside input. I'll add that I have filled out surveys from Adobe before, and I recall checking a box that said something about further surveys and whatnot. I'm not sure what to think about this. email is below, from address: Nicole.Bailey@bondbl.com Dear Evan, Thank you for taking the time to respond to our previous

Xin chào bộ phận hỗ trợ của Adobe,Tôi đã nhận được mã khuyến mãi 2 tháng Adobe Creative Cloud All Apps + Substance 3D từ NVIDIA, nhưng tôi không thể đổi được. Mỗi lần thử, tôi đều nhận được thông báo này: "Trang này tạm thời không khả dụng. Vui lòng thử lại sau."Tôi đã kiểm tra tài khoản của mình và thử nhiều trình duyệt nhưng vẫn gặp lỗi tương tự.Vui lòng giúp tôi kích hoạt mã thưởng hoặc cung cấp giải pháp hợp lệ. Cảm ơn bạn!   

 Hallo zusammen,ich habe ein Problem mit der Adobe Creative Cloud auf meinem Mac. Ich bin per Icloud transfer auf ein neues macbook gewechselt und jedes Mal, wenn ich mich anmelde, werde ich sofort wieder abgemeldet und erhalte die Fehlermeldung „Anmeldung erforderlich“. Wenn ich versuche, mich erneut anzumelden, öffnet sich entweder das gleiche Fenster oder der Anmeldevorgang bleibt unendlich lange hängen, ohne weiterzugehen.Ich habe bereits folgende Schritte versucht, um das Problem zu beheben:Die Creative Cloud-Anwendung neu gestartetDen Mac neu gestartetCache und Anmeldedaten zurückgesetztDie Creative Cloud deinstalliert und neu installiertLeider hat keiner dieser Schritte geholfen.Hat jemand von euch ähnliche Probleme und eine Lösung gefunden? Ich wäre sehr dankbar für jede Hilfe oder einen Lösungsansatz, den ich noch ausprobieren könnte.Danke im Voraus!Beste Grüße,Rocco

Hi There, never had a need for Libraries in the past, so sorry if this is easy... 1. How do you add Adobe fonts?I can drag text but this seems to create a styleHow do you add a font from the Adobe library?Also, I don't see a + button on the Libraries panel as seen in tutorials and help docs - is this normal or an indication something is wrong? 2. Why can't .ai files be added to Illustrator documents?I have an Illustrator file open but some ai files in the library are greyed outWhen I hover over the file, it's clearly an .ai file (see attached) but says it's unsupportedIf I try to drag the file onto the page, I see a green + but nothing happensThese are .ai files from our logo library which open from the finder, so unsure what's happening Exact same issue in InDesign, can't drag it to a page as it's not supported...  3. Why isn't the in-app structure/organisation mirrored on the Adobe website?I've spent a LOT of time organising the library so it makes sense to n

I've be getting this error message for months.windows cannot find adobeadhoc.exeWhat can i do?

Hi team, this has been said before, but it needs to be said again and again until Adobe stop fooling us around. No matter what I do, I can't disable Adobe from starting many of its services at Windows start-up, or even exiting the CC Application. These services that are tied to CC have no purpose once the program is closed, except to monitor my idle system and to send information to your servers. This is a legitimate privacy concern. Not only this, but these services are using a considerable amount of system resources, (200MB RAM, as well as marginal CPU allocation) this limits the top level performance potential of my computer. I perform benchmarks for programs and games, and I need a clean system to achieve genuine results. Also, they're causing the system to boot and shut down more slowly than necessary, having pointless processes affecting my performance (and privacy) is extremely frustrating. There is a setting within "Adobe CC Preferences" in which you can dictate wheth

Hello - I migrated a Mac PRO (ruuning w/ Monterey) to another MacBook PPRO (running w/ Sonoma).Adobe Creative Cloud asks to migrate the software w/ a compatible version.Since then I got the attached error message. Which is:"Creative Cloud installation failedSomething went wrong and we weren't able to install the app. (Error code: 1)"And I'm stuck here, I tried already a lot of stuff (even trash all the Adobe apps to the bin), but nothing helped. What do I have to do, please?Thx.   - Dimitri 

Hi there I'm currently building a portfolio site on Adobe. There will be a fair bit of written content on the site. I'm wondering if there is a way to add a search tool or function to the site for visitors to use to search for something specific. For example, part of my portfolio is recipes I've created for clients. If visitor wanted to search for a recipe with tahini to make for themselves, does a portfolio site have that capability?  Thanks so much. 

Hello all, I work for a company who uses designer to build forms & I am the designer. I have a dynamic pdf form that has a qr code that has been created and is printing the user attributes incorrectly. You would think the qr code output would print correctly because the Hierarchy is in order per each field as well as the Collection List. Everything checked is within this list. To make matters even more confusing is that there is a previous file that worked & it's identical to the file that I'm working on: Collection List, Hierarchy, the value of the barcode which is (Automatic Scripting, Delimited format, Pipe, UTF-8 Char. Encoding, etc.) Everything is identical. Why is one field out of order when this barcode is printed?!? I don't know what else to do, could someone help.

Hallo zusammen, Ich habe heute ein Abonnement bei Amazon gekauft und einen Code erhalten, kann ihn aber nicht einlösen, da ich in Deutschland wohne und meine Region anders definiert ist. Wahrscheinlich habe ich mein Konto in dieser Region oder von dieser IP-Adresse aus registriert. Wie kann ich dieses Problem lösen? Es empfiehlt sich, die Möglichkeit einer Neuregistrierung auszuschließen.   Ich danke Ihnen für Ihre Hilfe!