Questions

Hi, Does anyone know why I have to pay 90 USD to cancel my Creative Cloud subscription? And why it is impossible to contact this company? I've searched the website and there is no way to get in touch with a real person, I keep ending up in a loop on the website and it keeps recommending me to post in the community instead.

 How do I edit a document?

For the tenth time creative cloud does not sync my files. I have claimed it several times, they solve the momentary problem and then the problem appears again.

I purchased two Adobe Suite licenses for my two remote editors and now they want to buy their own licenses. I asked them to ensure that all my files are in the cloud. (I don't have my own licensed software.) How can I access these files so I can download onto other storage medium? We're talking 100GB or more. Thank you. Virginia [Personal information removed by moderator.]

I want to use creative cloud to backup my computer in case something happens however in the middle of the backup I relized the files were being saved locally. I was wondering if there was any way I can stop the files from being saved locally with them still being accessible in the file explorer. If there isn't is there any way I can still move files from my C: drive through command prompt/ .BAT files?

I am a beginer!! I have a photo taken with no flash. Its completely dark but u can see silouettes. Where do i begin to bring up the images. 

I've been around forever, but I think my neurones are giving up. I use Adobe Acrobat DC on a daily basis, but now I am being asked to edit family/friends photographs to include things like spot fixing where the photo has deteriorated over time behind glass/plastic.So of all Adobe's evolving range of software and applications which would be best for photo-touching up please. I really do not want to buy in to the whole range.Thank you for reading and hopefully, answering my question. Sincerely, Peter Bsd 

Synchronized files exist on the cloud web page, but cannot be deleted, moved, or renamed.The pc says it is still synchronizing, only some files are synchronized, and files that are not deleted are not synchronized.Is there a way to delete this non-deleted file from the cloud web page?Or is there a way to initialize cloud storage?I think the file name is a problem, what is the solution?

I am currently looking to employ a freelancer in a country that currently doesn't provide CC services. He uses far older versions, so to help, I was considering paying for the licence, then giving him the logins to access his paid account. Is this achievable or will he be denied access logging in on the other end? 

Hello I have this problem with the text and saber plugging that every time I want to edit the text with the plug-in a weird black blox always comes on and it doesn't let me see any of the animation that I'm doing even when I render it, it still comes with the box 

I'm working on my online portfolio and to ~switch things up~ decided to right align all of the images on each of my pages. However, I can't change the alignment of any of the photo grids? For some reason those are only allowed to be centered. I even tried to place an image to the side of the grid so there would be two info boxes to work with (one being right aligned), but even then the grid is only able to move up or down, not left or right. Are there any ways around this? Or is a just a hit I have to take design wise?

When one purchases an app like Indesign, does he get fonts along for free? And are they the pro version that have support for additional languages?

i can't invite people to a shared folder. The window is not showing.It looks that my pop-ups are being blocked but all my settings are set to allow pop-ups.Everything was fine last week. I restartet my mac a lot of times. Mac environement and safari. Chrome is working...

Hi,First thanks for taking the time to look at this post. I have had a Creative Cloud account for myself for many years now. I have been using it on my main PC in conjunction with my Flexi Sign software. All well and good. I also have a laptop and sometimes would like to do some 'quick' work on laptop as I also have a licence of Flexi Sign on it. Sometimes I need to manipulate files in Illustrator first before bring them in to Flexi. Therefore my questions is, can I use CC on the laptop while at home. Then back at work use CC on the desktop. I will only be using one at a time, 1 licence. Is this interchangability possible within the CC licence for a single licenced user or not? If it is possible, how do I do it? Do I need to delicence each device each time I use it? Thanks again for reading this and if you have any thoughts, please let me know.

I have a portfolio website using Adobe Portfolio. When trying to edit my layout, it seems its stuck on another theme and other changes I've previously made but did not save, so it doesn't even reflect my current website. I can't revert and edit my current active layout. It seems like my only option is to hit 'publish' on this new theme and  then I'd have to recreate my old theme from scratch. I'm positive I'm missing something. Where can I revert my changes and edit my current, customized active theme?

Am I the only one that can't invite prople on a shared folder?It looks that my pop-ups are being blocked but all my settings are set to allow pop-ups.Everything was fine last week.Mac environement, Safari AND Chrome not working...

Hi! Hope you are well.  I designed a picture and my company logo on Adobe apps (Adobe draw, sketch, photoshop). Are my designs/creations my properties? Am I allowed to trademark it as I created it? Thank you in advance!Tanya

What gives? Adobe says on a blog post that the Twitter in-stream image size is 16:9 proportion (1200 x 675). See article here titled, "The ultimate guide to Twitter image sizes 2021." HOWEVER... If you go into the Spark web app, and click the Twitter size for your graphic, it's 1200 x 670 (16:8). It's 5px I know, but still odd there is this inconsistency. Am I missing something or is this an error on Adobe's part?

  My Portfolio site has been working fine since I set it up.  All of a sudden today, it is appearing much smaller. So small, in fact, that it is hard to read the navigation bar.  Funny thing is that in Edit View it looks fine.  Any ideas?  The site is https://haroldgregg.myportfolio.com Dooney

I have a problem with one specefic document from the cloud, an error appears whenever i try to download it either from the creative cloud app or the website. and when i click on the document thumbnail it wont open up. I have created this cloud document 14 days ago and now i have no way of opening it  When clicking the download button from assets.adobe.com: when clicking Share> Export as local copy in the creative cloud app When trying to open the document from the app, this message appears in adobe illustrator    And when i click on the thumbail straight from illustator, nothing happens  Like i said i dont have this problem with any of my other docements, which makes this more strange.. Also, i didnt have any problems when saving this praticular file to the cloud, illustrator didnt crash etc.. 

We are a small 2-man (husband & wife), shop looking to hire independent contractors for our mobile services.To do so, we need a way to:> Send them an agreement to initial in several places and sign> Have a way for them to upload documents for our records such as a copy of their professional license, insurance, etc.Which Adobe product would help us achieve this at minimal cost?

I have tried to update my Adobe XD to the latest version, unfortunately, that has become a nightmare since my creative cloud cannot open up the apps This is what it keeps saying - SOMETHING WENT WRONG If reloading your apps doesn't fix the problem, please contact the customer  

I am synching only 72 GB, but I have about 92 GB as "Deleted Files" in Creative Cloud. When I try to permanently delete all 4,395 "Deleted Files", the system simply responds that it cannot permanently delete "some files" and does not actually delete any of them. These "deleted files" are increasing in number and taking my entire quota. I can not contact Adobe with this problem or find an answer online. I'm about to give up... Could someone share some light? Thank you.

Hello! I see that you can only upload 20 fonts at a time to CC...is there a way to upload them en masse? I have collected hundreds of fonts over the years and would love to be able to manage and share them with our team via CC than Extensis or others. 

versehentlich gelöschte Dokumente in der AC wiederherstellen, wie geht das ?