Questions

My library sync on 3 different accounts in the office has the same issue that can not connect to the server for the past 2 -3 months.

Clicking "Upgrade" under cloud storage leads to HTTP ERROR 431  

We have two users on site that have been using Macs for years who are going to be switching to PC as they need access to PC software regardless and the majority of the other software is now cross platform. This prevents the problems associated with using Parallels on modern Macs. Some historic documents and fonts may only be usable on the Mac so they may on occasion need to do edits on the Mac but will be using the PC as their primary machine. Both Mac and PC will be on the same desk at the same site.  Creative Cloud can be installed on two computers if only one person is accessing it.  I want to clarify if this is within the guidelines as Adobe seem to be forensically checking how businesses use licenses. Despite having as many licenses as users and each user being the only person using the computers that they are associated with Adobe have twice contacted us implying that we have more people using accounts than are allowed.  If Adobe sees the same accoun

Some files on the server may be missing or incorrect. Clear browser cache and try again. If the problem persists please contact website author.I uploaded all the files again and still problem persists.This is my website: [edited by moderator]Can you please advise?

how do i delete AdobeGCClient and AdobeCleanUpUtility  please do provide a link or somthing so i can uninstall. AdobeGCClient and AdobeCleanUpUtility   thank you 

I deleted all the files from my Adobe Creative Cloud, but it still shows that I'm using 12GB. Where do I find these files? I've checked all the Adobe apps I have (LR and PS).

Hello,In order to make some space for other apps, i decided to uninstall with creative cloud's uninstall button "premiere pro", "adobe audition" etc... for a total of a bit more than 13GoBut by going in my stockage parameters, i see that none of the space i deleted is gone, even if i don't see anymore the names of the applications. I am actually with 36Go of application, with 17Go that don't belong to any of the application in the list. It seems that my PC forgot the way through to the applications.exe, but didn't delete themHow can i delete them properly ?

Al entrar a Creative Cloud no carga, se queda en la pantalla de inicializando indefinidamente hasta que aparece otro cartel avisando de que tarda mucho y reinicie el equipo, no importa cuántas veces lo haga que sigue pasando lo mismo, al intentar reparar la aplicación e intentar conectar con el servidor se queda en un 2% he probado de todo.  

When my M1 Max Macbook Pro (macOS 12.6.1) awoke from sleeping, the Creative Cloud Desktop app reported failure (presumably during an update). The error message says that it must be uninstalled and that every CC app must be uninstalled and reinstalled. This will be a fairly monumental task: there are keyboard shortcuts, preferences, custom workspaces and extensions for 6-8 apps that must all be reconstructed. Is there an alternative to uninstalling everything and starting over? Thank you,Felicia Lovelett`

In my creative cloud, it shows the creative cloud files syncing is up to date and I even get the green tick beside the files I dropped through my Macbook. However, my new files never show up and only those old deleted files showing in my creative cloud. 

Hello I mostly use Creative Cloud for Lightroom, with my photography. My cloud storage of 20GB in Creative Cloud is full, but I do not wish to upgrade for now.How can I remove data in order to freshen up the GB?And also, where exactly can I find the Lightroom library, in order to remove a selection of RAW files? Thanks so much in advance!

Bonjour,J'écris ici, car je rencontre un sérieux problème. Je suis étudiante et j'avais par le passé un compte Adobe creative cloud relié à mon ancienne école. Maintenant, que j'ai changé d'établissement, on vient de me donner accès à une licence adobe (avec l'adresse mail de ma nouvelle école, etc...). Je me suis donc connecté à ce nouveau compte Créative Cloud afin d'avoir accès à InDesign. Je me rends alors compte que je n'ai plus accès à aucun logiciel de la suite, de plus l'interface en arrière-plan m'affiche des travaux réalisés avec le compte de mon ancienne école (celui où je n'ai plus de licence)Lorsque je clique sur "se connecter avec un autre compte", le logiciel s'éteint ne me laissant pas me connecter avec le compte de ma nouvelle école.  J'ai essayé plusieurs techniques mais en vain comme :- redémarrer mon PC-mon PC est bien connecté à internet-nettoyer mon ordinateur-désinstaller tous mes logiciels (y compris le creative cloud)-essayer de supprimer mon anc

Despite signing up for several Adobe MAX sessions, I cannot find how to access any of them.I know they will be available after the event as most of them UK time, were too late at night for me.Try as I might, I could not see any links to the sessions. I'm sure this is obvious, but not to me.Heeeeeelp.

I freak out on adobe fonts not loading and I can not work in many hours because Creative cloud sucks. Every day the same problems. You never fix it and I will not go thru your stupid workarounds that take hours and dont really work. I pay alot every month to have these services and you ignore fixing it! Very fed up

I have subscribe for creative cloud since last month and everytime i open my creative cloud app it shows a notification that I may have a limited access only and it directed me to download access repair tool but everytime i do that it find 0 host but then after restarting the notification is still there and the repair tool won't just fix the problem

[Moderator branched & moved from The Lounge to Creative Cloud Services.]   I'm interested in creating my Adobe portfolio. Could you please guide me on how to get started and where to begin?  

Hello,Apologies if this is the wrong place to post this. I have been tryting to open Adobe Portfolio in browser and the page stays blank using Firefox, Safari and Chrome. Then with Chrome I get this messages.Any suggestions will be appreciated.

Hola a todos. A cabo de instalar Adobe Creative Cloud en mi computadora y por alguna razon me sale el error Error de acceso limitado en la aplicación de escritorio de Creative Cloud...  Ya intenté borrar todo e instalarlo de nuevo pensando que era un problema de una mala instalación. Pero por más que borre todo o instale todo, reinicié mi ordenador, etc. Me sigue saliendo este mensaje.  ¿Alguién sabe cómo solucionarlo?  Pd: No sé si tenga algo que ver que mi Licencia es de 3 meses de prueba gratis ya que compré un Monitor que venía con esta promoción.  

I am also having frustrations editing my portfolio site.  Hopefully this thread is still active for some... I would like to have a collections page as the home, with 4 categories and no menu. Then each collection would then have another level of thumbnails for each project, clicking through to level 3 being project detail.  Already created collection pages, and partitioned out the pages per collection. but now my site looks like this:dyer.design Is what I want possible using Adobe portfolio?  Thanks for any advice,-David

I want to save all my photos to my creative cloud storage. How do I do this? At the moment when I try to upload a JPEG file to my creative cloud storage it says "some filetype not supported". Am i missing something. Can I not use this as general cloud storage?

I want to quickly build a website for my portfolio, so I thought to use Adobe Portfolio as I already have the subscription. One thing while I'm editing the website is that the text that I enter often disappears. I have entered several lines in one text box, and while I'm editing the other pages and coming back to this one, some lines in the text box have gone missing. It is very frustrating that I have to retype whenever it's gone and I won't know if it's gone if I don't revisit the page. And every time the text that missing is very random. There is no clue why it has gone missing. Another issue I keep having is the alignment of the text box. I already made the alignment on the bottom of the text box 0%, but the text box still leaves a HUGE blank space beneath my text box between the next module. I've checked the global setup The text box alignment at the bottom is 0% and there is no enter space inside the text, so logically there shouldn't be any space in between. Also, the

Hi, I have purchased a creative cloud redemption code ( 1 year subscription) but haven't activated it yet. In the meantime I have got an acces to adobe cloud via separate student account. Can I keep my redemption code without activating till another year, once I finish with my student account access? Is there an expiration time limit to activate the license?

My team and I have two folders in the "Creative Cloud Files" folder called "Design Share" and "RLI Templates". Both of these are open for everyone to edit, it's how we share files. The issue is we keep getting a conflicted folder copy of "RLI templates" in a random folder in the "Design Share" folder. It's called "RLI Templates (Conflicted copy from GPPDESM229 on 2023-09-28)".  If the folder is deleted, it just reappears. I understand conflicted copies can happen when multiple people are editing one folder/file, but I don't understand why the conflicted copy would be located where it is. No one on the team can see an original "RLI Templates" folder in the "Design Share" folder, so no idea why it's creating a conflicted copy there. 

Bonjour, Depuis quelques jours Creative Cloud me considère hors ligne et je n'ai plus accès au téléchargement de plug-ins, au IA dans photoshop, plus généralement à tout ce qui nécessite une connexion internet... J'ai essayé en filaire avec deux RJ45 différent, en wifi, en partage de connexion avec mon téléphone (en filaire et en wifi) et rien n'y fait. Mon PC est pourtant bien connecté à internet ! Merci et bonne journée

I do not have a delete option for files or folders in Adobe Creative Cloudim looking and looking....im stumped.....4 weeks now....kai