Questions

Creative Cloud is taking longer than usual to load every time I open my Mac.I've tried many time to remove and reinstall it (removing OOBS files) or clicking the 'Repair' button but the problem instists! I'm very desperate because I have no idea what to do!Any idea or help? Many thanks,./Fotis

Hi, I have a question because I've been getting notifications on paypal for a few days about trying to renew the plan but I checked all my possible emails and none of them have a trial period or anything, does anyone have any idea what I could do?

Hello fellow forum members,I hope you are all doing well. I am facing an issue where the LenovoNetfilter web filtering software is blocking access to the Adobe website, and I am seeking your help to resolve this problem. If anyone has encountered a similar situation or has any insights into how to overcome this issue, I would greatly appreciate your assistance.The Issue:LenovoNetfilter Blocking Adobe Website AccessI recently purchased a Lenovo laptop, and it came with LenovoNetfilter installed as part of its web filtering software. While I understand the importance of web filtering for security purposes, I am unable to access the Adobe website (www.adobe.com) due to LenovoNetfilter blocking it. This is problematic for me as I heavily rely on Adobe's products for my work and personal projects.Here are some key details about the issue:Blocked website notification: Whenever I try to access the Adobe website, LenovoNetfilter displays a notification stating that the site is blocked due to s

Hello, I was asked by an Adobe Agent to have and Adobe Remote Support Session when an agent takes over my laptop to solve the problem. Could you please verify with me if this is normal for the employees to do that? That issue was solved but just want to make sure since I do not feel much comfortable with the fact that someone had a control over my laptop since I have never done this before.  Thank you! 

Hi! Do you sell classroom posters for The Creative Types quiz?

I have shared a library with a colleague as a collaborator and it will only allow her to take out assets as an image not the original file it also wont let her edit and put it back into the library i have shared with her. We have added and deleted her from it a couple times and even logged in and out to see if that makes a difference. does anyone know why the libraries arent allowing her to collaborate?

1. He tenido problemas para usar Adobe Fresco, así que desintalé el programa y Creative Cloud, me indicó que se desinstaló con errores.2. Usé la herramiente CleanerTool y fue exitoso.3. Volví a descargar CreativeCloud desde https://creativecloud.adobe.com4. Me pidió desactivar Firewall y Antivirus, lo hice.5. Inició la carga del programa, apareció mensaje de error "está tardando demasiado", después "está tardando demasiado, reinicia".6. Se cerró y apareció este cuadro de diálogo color gris.7. Hasta aquí, todos estos procesos se han repetido 3 veces y sigo sin poder utilizar ni volver a descargar e instalar Adobe Fresco. No tengo problemas con almacenamiento, Windows Defender no detectó virus, los registros de sistema no están dañados. El PC tiene 3 meses de uso, se adquirió en marzo, 2023. 

Hallo,ich habe von dem Adobe Creative Cloud Lehrerrabatt erfahren und habe dies bezüglich eine Frage.Wo und wie reiche ich den Nachweiß, dass man Lehrer ist ein und wie muss das formell genau aussehen?  Mit freundlichen Grüßen Nicolas

As the title says, I was resizing an image in my photoshop file, it started loading and ended up crashing.When i opened up creative cloud i could no longer find photoshop, nor any other file installed. I still have the desktop icons available and can still use some software, how weird is this?

Hello community, Is there a way to access the CC files and libraries that have been shared with me? The colleagues always share it with me by my eMail address. But then I can only view - not download or open - these files(libs in my personal profile. But there, I can't open my Adobe Apps. So it's basically useless. in one profile I can see the files, in the other one I could edit/opemn them.Is there a way to merge the profiles or make shared files accessible to both profiles (personal and company)?And why is it that in my company profile, these files never appear?

Agree, such a long name has no place in the Apple ecosystem.Not everything that long is good and it just looks stupid. Any suggestions other than hide/remove from Sidebar?

After installing the Adobe programs from Creative Cloud, it turned out that they do not support the Arabic language

Hey everyone!I need a little help with my Adobe account. It says my storage is full, but both my cloud and the app files are empty. Has anyone else experienced this issue? I'd love to hear any suggestions on how to ensure I have enough storage for my projects.Thanks in advance for your help!

Hello,I'm working with a user and trying to get rid of the log4j vulnerability for Adobe Livecycle Designer ES4 and wanted to know how to remediate it and if there is any updates for it we can run? I can't seem to get in contact with any support staff to assist me.

I have the 20GB storage plan and I've deleted all Files/Libraries and empty the deleted folder but ive still got 10.GB being used, what can I do to get back to having the full 20GB available?

Good morning everyone,I have a problem with the Creative Cloud app that stopped working one dayThese are the things I've tried so far:1) System cleaning with registry clean tool2) Uninstall all Adobe software3) Delete residual files and folders4) Disabled the firewall This is my OSWIN 11 HOME 22H2  Build:22621.1928 When I start the app I still have the message "Creative Cloud Desktop app taking too long to load" and nothing happens... For the Adobe assistance I should reset all my PC, reinstall Windows... this is not a solution form me Thanks

I'm having a problem between the syncing of my two computers - it seems that on one computer, when I update something, it syncs correctly to the cloud, but when I try to access on my other computer it doens't sync all the files - they appear online correctly but the creative cloud folder does not reflect the online cloud files. How can I get this to re-sync? Should I disconnect and uninstall the cloud? Thanks

The problem:Creative Cloud Desktop icon disappears from notification area in Windows 10 during sync with Creative Cloud Files. The icon disappears leaving a blank space. Clicking on the blank space flashes up the Creative Cloud application but then the application immediately crashes. The file sync continues in the background. Solutions I have tried:Updating Creative cloud - Didn’t workThis problem has been occurring through many versions. Uninstalling then reinstalling the Creative Cloud application - Didn’t work Clearing out the database files (.db, .db-shm, or db.wal.) - Didn’t workhttps://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-crash-core-sync.html Repairing through Windows “Programs and features” - Didn't workClick on StartRight-Click Adobe Creative CloudClick Uninstall (It will open Programs and Features)Highlight Adobe Creative CloudClick Uninstall/ChangeClick Repair Has anyone else experienced this?

Hallo liebe Community,ich habe einen Text-Darstellungsfehler auf meiner Portfolio-Website, wenn diese hochkant auf Smartphones angezeigt wird - hier rutscht der Zeilenabstand zusammen und der Text wird unleserlich. In allen anderen Darstellungsformen (Smartphone quer, PC, Tablet) klappt es einwandfrei.Ich habe bereits versucht die Texte neu hinzuzufügen, aber das Problem bleibt bestehen und alle Textcontainer der Website sind betroffen. Freue mich über jeden Tipp, wie die Website auch auf dem Smartphone repräsentativ wiedergegeben werden kann!Viele GrüßeDennis

I have just compiled a new library and want to collaborate/invite co-workers to view/edit it.Usually there is an icon in the top right Libraries panel allowing to 'Invite to library', however, this particular library I have built isn't allowing it within Illustrator or through the CC app.I have included a screenshot showing the invite option on the left and then the new library that doesn't have this option.Can anyone assist please?

After successfully using for some time, my PSDC iPad files are no longer matching those on PSDC iMac - but there's no error message, Creative Cloud says up to date.  Adequate additional storage seems to be availble, no storage message.... please help? Thanks, S. Morley

is there any way to NOT store creative cloud files on hard drive (only on cloud)?

Ive been using Adobe cloud for quite some time and the same problems always arise, I am going to use and get another provider because your cloud is so flawed and annoying. A ton of images always show up as "image unavialble" the file is there but cant be accessed  and I have to dowload the original file then share then download to images (on my phone) its lenghty and takes foreverr and I have never seen this happen on any other file sharing. Please fix this issue, its been happening for years now. ALSO! why isnt there a download all files option? For how much money I spend on the cloud I am beyond frustrated with it and how far behind it is from other file sharing programs. I do not plan on using it much anymore simply because of how glitchy it is, Please work on fixing images unaviable. 

Bonjour.J'ai ce message d'erreur à l'ouverture de Windows 11. Il semble que cela soit lié à Adobre Creative Cloud.Merci de m'indiquer que faire...MP    

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