Questions

Using ADE for the first time to convert an EPUB with DRM. Everything works until I get an error message one minute after the conversion: file impossible to open, there are problems in this element. Already uninstalled and reinstalled, deauthorised and reauthorised. Do you think that the problem is in the file?

Me he comprado un nuevo ordenador, en el antiguo lo tengo y funciona perfectamente.Al instalarlo en el nuevo, permite descargas de documentos pero no puedo pasarlo a Ebook y veo que para hacer esto tengo que poner el ID que tengo así como contarseña. La contraseña la volví a pedir de nuevo.Cuando cumplimento los campos indicados, me sale el siguiente mensaje ID O CONTRASEÑA INCORRECTOS PARA PROVEEDOR. REINTÉNTELO.El nuevo ordenador funciona con WINDOWS 11, el anterior con la versión 10.

I am unable to open a ebook I just downloaded from the Library.  It says, "This document is protected by Adobe Digital Rights Management (DRM) and is not currently authorize for use with your Adobe ID. Please sign-in with the authorize Adobe ID and try again. www. kobo.com/help."    I checked my PC and I am still authorized.   Where do I go from here?[Moved out of the Lounge and into a product specific, support forum - moderator]

Suddenly, and for no apparent reason, Adobe Digital Editions won't download .ACSM files from my library. When I drag files into Digital Editions, I get the following error message:Unable to downloadError getting License. License Server Communication Problem: E AUTH BAD DEVICE KEY OR PKCS12Can anyone shed light on this? Kind thanks for your help.BrooksWin 7 Professional x64, SP1

I can open the book but when I scroll it gets stuck on page 2 but continues to scroll through the book.  There is NO online support for this product because it is free and that makes sense.  I have looked on the forums and the only support people are getting is from other confused people who may or may not have a real fix.  I doubt anyone from Adobe will see this and I hope someone from 2022 can help me.  

I have recently downloaded ADE again, which seemed to go fine.I can open the application just fine.However, when I download a .acsm file, I get the pop up which starts the installment again...So I'm not able to download anything at the moment.Please help! Thank you!

Hello. I have a kobe clara ereader. I bought I new book last week and when I tried to find it I realized that I couldn't see it. Trying to find the book and following all the proposed steps I lost all the books. I even made factory reset. I didn't have any result. So I bought a new reader. I cannot transef any book. What do I do wrong? I bought again Kobo Clara, so I know the right procedure. Is it something wrong with ADE? Please help me (I don't get any messages. After transfering the book I open it and I see that it is still empty)

Can anyone tell me how to get Adobe Digital Editions reader to actually work? I have downloaded it, the book is there, and it opens at a random page and jsut sits there. Clicking on the contents page or the page arrows makes no difference. The adobe web help is dire, so I googled for info and saw the suggestion to uninstall and reinstall in another folder, which i have done. This has not helped. I'm on Windows 7 - is that the problem? The download page does not differentiate versions of WindowsThanks

Get se get ready & GO!!

En iphone y ipad no se pueden leer los ebooks en Adobe Digital Editions cuando cuando eliges fondo blanco en el modo de lectura. Solo se leen cuando pones fondo sepia y modo noche. ¿alguna solución? 

I downloaded books on my IPad in the adobe Digital Ediotion App and they are not loading all the way. The pages are blank and I not sure how to fix this.

Buenos días. Quiero descargar unos Ebooks a mi libro electrónico. Me han comentado que instalara su aplicación, pero al intentar autorizar el equipo en Adobe Digital Editions, con el ID de adobe y la contraseña me devuelve un error de "ID o contraseña incorrectos para proveedor seleccionado. Reinténtelo.". He revisado y el ID que es el correo electrónico, y la contraseña están bien introducidas. ¿Me pueden decir cual es el problema?Muchas graciasUn saludo

I have access to my account online with my password, but cannot use the same password in Adebo Digital Editions.

I had a free Adobe Digital Editions account on my computer, authorized by an emailaddress the no longer excists. I cannot change my authorisation because I do not know my password anymore and there is no possibility to ask for the password. Should that be there the link to change a password would be sent to my old emailacoount.I downloaded a new free ADE version with a my new emailaddress and a new password. In spite of a the dowloaded version with my new account the authorisation still is with my old emailaddress. I checked by Google for solutions, twice had an online chat conversation with the Adobe helpdesk, had a telephone call with Adobe Helpdeske Amsterdam.No one can help me. The problem is that books downloaded from my city library do not appear in the new downloaded ADE version because of the wrong authorisation emailaddress.Can someone help me out? Thanks!Ik had een gratis Adobe Digital Editions versie op mijn computer. Als autorisatie gold mijn e-mailadres. Een account dat ik

Hallo, I receive the above error message. I have checked the setting for time and zone and they are correct. Of all the e-books I purchased, I could only restore 4, which I bought from the same provider (FNAC). How do I get all my other e-books in the library?! Tks, your help is really appreciated, my usual IT guy (my husband) cannot help with that!

Hola! What happens is that you buy an e-book and download them through the adobe digital edition app for android. I can open the e-book normally on my cell phone, but I can't get it to work on my PC. Somebody help me?    

Descargado en mi ordenador un ebook en ADE, desde aquí no me permite copiarlo, exportarlo o enviarlo a mi libro.Solo permite su lectura.¿Cómo puedo transferirlo a mi  libro electrónico?Es un bqGracias.

I have just bought a new computer and when I activated it using my existing Adobe ID, none of my books were in the library.  Any know what I can do about this?

Buona giornata, ho appena cambiato pc e sul nuovo non riesco a vedere gli ebook regolarmente scaricati sul pc. Ade si apre ma non visualizzo alcun ebook. Inoltre se tento di collegare kobo lo visualizza ma se lo apro si chiude tuitta la piattaforma Ade. Grazie a chi saprà aiutarmiMaria Teresa

Ich benötige einen Kopierschutz für epub-Dateien auf einer eigenen Website. Welches Programm von ADOBE muss ich hierfür nutzen?

I download a book from the library to my Adobe Digital Editions on my Laptop. But it will not let me transfer it to my E-reader. My system is Windows and my E-reader is Kobo libra 2.

Bonjour,Tout est dans le titre ... J'ai eu un souci avec ma liseuse une Cybook Muse de Bookeen. En demandant de l'aide, les 5 autorisations ont été utilisées. De fait, j'ai eu beau chercher un peu partout sur le site Adobe je n'ai pas trouvé de solutions. Je me tourne donc vers vous en espérant que vous pourrez m'aider à trouver comment je peux réinitialiser le nombre de support autorisé.Merci d'avance.Pauline

Buongiorno ADE all'improvviso non si apre piùIl sistema operativo del PC è win 11 ho provato con i browser Chrome e FirefoxMa Adobe digital editions non si apre: ho scaricato la versione 4.5.11. ma anche dopo ripetute disinstallazioni e reinstallazioni il programma non si apre proprioImpedendomi così di aprire i file acsmChe cosa si può fare?Grazie per la collaborazioneDistinti salutiNicola Claudio Vitucci 

Buenas, necesito ayuda, he comprado unos libros digitales, tengo un libro tagus y no los lee. 

Non posso scaricare i libri appena acquistati e ricevo il messaggio "E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"