Questions

Hello everyone... new to Dimension or I would say first time opening it. It is useless since it is constantly flickering and would not allow me to work at all. I purchased a 1-year subscription. Here are my system specs: - Application Version Build 3.1.1-20200116.r.1223-0e7afd3- OS/Version Win 10 64bit- Processor Intel 9900K- Memory/RAM 32GB- Graphics Card/VRAM AMD 5700XT 8GB

This is the Error that keeps popping up when I try to download.  

Hi all, hoping someone may be able to help me! I have been using Dimension for a few months now and overall, it is working well for the projects I work on. However, I sometimes run into an issue where materials will appear differently from part to part - despite the fact that every part has been created the same and has the same material applied. It comes across as though some have more of a metallic appearance. I should note, the models I use are ones I create in other programs and import as FBX files. The parts that are affected seem to be totally random. We have done investigating on our end into how the parts are created, but there are no inconsistencies that would create any differences.  I understand the design vs. render mode have different visibilities, thus, this issue seems to go away once the model has been rendered. However, the issue is still apparent when the model is uploaded to a sharable 3D scene. I love the ease and benefits of being able to share

Is ther a way to customize the pallets like making custom swatches in illustrator? I like some of the stuff from the starter assets, but would like to customize the workspace to fit my workflow.

We are happy to announce the release of Dimension 3.4.2     What’s in the 3.4.2 update?   This release of Dimension includes some security enhancements. To update Dimension to version 3.4.2, click "Update" in the Creative Cloud desktop app next to Dimension. More detailed instructions for updating

Dimension CC regularly crashes when working with large files. It seems to handle fine without crashing when it's a smaller file and/or I save obnoxiously often—like every time I make the smallest of changes, even one as simple as renaming a group. See attached for computer specs and a screenshot of the type of gray screen I get upon crash (note: this is a different type of crash compared to the more common issue where just the viewport goes blank). 

Hello, does anyone have any tips for smoothing out this uneven section in my object? The shape is made in illustrator, pasted into photoshop with a 3D Extrusion applied to create the final object. The problem seems to originate from the anchor points in the vector, but can't be adjusted without compromising the shape. Thanks!         

Renders are just messing up on my system, it's really frustrating, I can't find any solutions online. It doesn't give me the option to specify GPU or CPU anymore so i think that could be part of the reasons. But the rendering either stops at 50%, or doesn't event start at all. The last couple of attempts all led to the software crashing. I literally just started using dimension and at the start this was never an issue

Hey, thanks for taking the time to read this! I've created a cerael design in illustration, and I'm looking to create mockups in Dimension. I've found this model on cgtrader, would this work well in Adobe Dimension with lighting and putting the design on it? https://www.cgtrader.com/3d-models/various/various-models/breakfast-cereal-box-01Thanks!

Hello together!The aim is to represent signs and emblems realistically. To do this, I load an .obj file into Dimensions and then provide it with the materials. Since a few weeks we have again and again problems with the materials. As you can see on the following picture, some letters are displayed darker than others (in this case all  "r"), although they have all been assigned the same white material. In the edit view the material is uniform but as soon as it is rendered you can see the difference. Does anyone know what the problem is?Thanks for your help! 

Hey, I'm applying a material to an object, but it's not wrapping around the edges naturally. I'm importing my objects from Photoshop. In the attached example, the object on the left is a previously imported object where the material has wrapped successfully (not perfect) and the object on the right, is showing the problem on the new object. I think it has something to do with the UV, but I have no idea what I'm doing here. I've used Object > Generate UV, which partially helped. But as you can see on the right object (rotated to demonstrate) the material fragments, where it should be seamless.

Hi, I've attached a pic of the flat art I've got, top view of the object, now I need to create it in 3D but not sure how to achieve an emboss effect with Dimension?  Any help please?

Hi Team, Is that mean the software need to be uninstall as the product in discontinued? 

I don't have exact dielines as this is my personal project. How to remove the white space in this image?

I don't have exact dieline measuremebts of a can as thi is a personal project. What should i do?

Hello,The 3d viewing works for solidworks .stl files, however the menu tools when viewing an object glitches strangely...Any idea how to fix this? My graphics driver is new- Nvidia Geforce RTX. Thanks.

Hello everyone, I'm using 2 preloaded models for this image. The decal works fine on the "Beverage Can" but doesn't appear on the "Beverage Can with Condensation". Any advice on this issue would be helpful. Thank you!

So looking at my project, there is a background and then I have a large plane that exists on the ground but I'm trying to move it towards me so there is no gap between the window view and the ground. Right now I am seeing the background and then the plane on the ground is halfway back instaed fully in my foreground! It's crazy that no matter what I do I can't move it and yet in every tutorial I see the ground like a table or something always exists closest to the viewer window with no gap-it's not floating in space in the middle of the F**** screen! I've tried diff camera views and I've tried moving the plane and enlarging it but no matter what I do there is a gap of background space with my object floating above or below ground not able to stretch towards the viewer window and I GIVE UP! 

Hi all,I think I found a bug while saving files in Dimension.For example, if I have a 2Gb scene, delete all the objects and save it as an empty template (to have the same camera position, ambient light, etc), the new file is still 2Gb!How can it be possible? It seems odd to me, is there any solution? I need to have a “blank” file to start importing object and ever have the same light/cameras.Thanks

Hej mam pytanie dotyczące ostrości w aparacie. Mam bardzo rozległy obszar scenerii, chciałbym, aby głębia ostrości była mniejsza przy minimalnym ustawieniu Ilości Rozmycia na 1, istnieje bardzo wąski zakres wyostrzonego planu. Czy można ustawić większą aperturę, aby wyostrzyć więcej obiektów na pierwszym planie? W Photoshopie filtr Tilt-Shift działa bardzo dobrze, lub w DE istnieje podobna możliwość ustawienia głębi ostrości.

Hi, I've made a custom object made from multiple shapes and placed them all in a folder so they're one group. I need to add some flat art to this custom object.  Is this possible? I can place the graphic on individual objects within the folder but can't seem to do so for the entire group. Please advise? Thanks.

Hello, I recently purchased a new computer, but didn't realize not all of my Adobe apps work with my new M1 chip Apple PowerBook. I'm very disappointed and hoping to see a solution soon so I can use Adobe Dimensions with my new computer. Can you please keep us updated as to the progress of this ask? Many thanks,Heidi 

Sorry for the stupid question, but I am very new to Dimensions ... I have created a 3D Model in Photoshop.  I have exported the file as an OBJ file and imported it to Dimensions.  I now wish to EXPORT as GLB .. which works witht the exception of the resolution of the images is completely lost.  I am certain it is not my source material layer as it renders wonderfully ... its only the "material skin" of the GLB model that is all blurry the model shape itself is clean.  Any suggestion on how I can clean up the image or retain higher resolution on the GLB export ? 

Everything loads up, but when it comes to creating a new project, the blue ball just turns. If I try to quit the program, I have to force quit it. I am running on a MacBook Pro Early 2015. Os Version Catalina 10.15.7. eGPU AMD Radeon RX 580 w/ 8GB VRAM. In info panel I have selected "Prefer external GPU". No sidecar. I have deleted the program and reinistalled. I used Creative Cloud Cleaner tool and reinstalled again. Each time I have the same issue. Most people say the prerelease version fixes all of that, but am unable to find these versions to see if they will work. Please advise. Thank you in advance.

Does Adobe Dimension have a way to do and name swatches, and save them?