Questions

I have tried to save a simple rendering of a supplement bottle, which I purchased the object on Adobe Stock and first it renders in lo quality (1024 px at 72 dpi) my client needs this to be high resolution. I have tried changing the canvas to 5000 pixels and that took over 15 hours to render and I had to stop it. then tried for 3000 pixels and after 1.5 hours I had to also stop it because it showed that it was going to take probably a whole day to do and that is undoable.What do you guys suggest???It seems like a great product for low res images and we are all designers so we obviously need high resolution results.I would love some feedback please

I would like to put a picture of a 3D puzzle in Adobe Dimension, but the picture is placed only on one of the pieces. When I move a photo, it is positioned in only one of the pieces, not to all pieces. It would be good if the program has an option "fit to object" or "powerclip - place inside frame"...I'm sending screnshots, and if you want to try and help me, i'm sending the work file of puzzle - DOWNLOAD Thanks in advice! 

We are happy to announce the release of Dimension 3.4.1.    The update includes fixes for some user reported bugs & an update to the application icon for macOS.    To update Dimension to 3.4.1, click "Update" in the Creative Cloud desktop app next to Dimension.   More detailed instructions for updating 

I would like to try the community before I am doing drastic measures like full CC clean up The situation is like this:One day I started Dimension and couldn't pass this screen"Create New" "Open" and "Close window" buttons make the window stuck and force the end-task to close. One thing that grabs my attention is that it never gets to the situation where the top menu appears so I guess that's where the loading stuck and can get through. OS: Win10GPU: Quadro P600Memory: 32G DDR3 What I tried:Uninstall / Reinstall several times, different langs different locationsUninstal / reinstall / log-out / log-in CC appUpdate windowsUninstall NVIDIA reinstall clean with updated driverInstall two older version same issue What made it work:Create a new local user install it under the new user - Dimension loads and looks like it is working, didn't have time to work on it to confirm real-life working but it seems fine.Installing a really old version worked fine on the original user,

Hi.I have installed (and uninstalled) all versions of Dimensions. All other Adobe software from the Creative Cloud run like a dream. Please resolve if possible. Hardware Overview:Model Name: Mac Pro - 2010Model Identifier: MacPro5,1Processor Name: Quad-Core Intel XeonRadeon RX 580 8 GB graphics cardProcessor Speed: 2,8 GHzNumber of Processors: 1Total Number of Cores: 4L2 Cache (per Core): 256 KBL3 Cache: 8 MB

Hi !I just purchased basic 3d object from the seller.the final product with the original object file is fully textured with wood, leaf, steel with various type of texture files with various shape of objects.But when I opened it with dimension, I can only load without any textures but only grey surface.I know this is very elementary question but I really coud not solve this issue for three hours.. Your one sentence answer will save me... 🙂 Thanks for reading it!

Hi, I'm having a problem with a 3D object imported in Dimension.I have modelled a very simple paper bag with a plastic window in Form Z(3D software).The bag is hollow and there is a hole(in the bag itself) where the plastic window is. But the problem is when importing the object-file into Dimension. Somehow the hole is filled.If I make the bag in glass material, I can see that there are "lines" where the hole should be, but the space is filled. Is there anyone who has come across the same problem or that could think of a solution to this?All help is much appreciated!  Other information:Adobe Product: Dimension 3.4Operating system: macOS3D software: Form Z 9(modeled here and then exported into OBJ)

When I open dimension there a small cloud icon at the top right which says 'I'm not logged in and some features are unavailable', but in reality I'm actually logged in to creative cloud, why doesn't dimension recognize it. Can you please help me out with.

Hi, trying to design a camper in Dimension and cannot for the life of me make a triangle. I just want a flat triangle to cover the side of a shape but I can't get one. The best I can do is create a perfect isosceles triangle, but this wont do. I need different shaped triangles for my design! Please help me, thanks!

Hello everyone, not sure if anyone bought the new Bog Sur Macbook? I just spent 2 hours with Adobe customer service and was told that Dimension is not compatible with the new M1 Macbookpro. When will this issue be sorted? 

How do I make the optimal extrude where you can not see the illustrator path that I have used - especially when it has to be a transparent object. What am I doing wrong ..? Please see attach. Thanks!

I'm trying to apply a decal as an overlay which has cutouts and holes in. The problem is the decal always distorts... Every single overlay I need to replicate has cutouts in so currently with this bug I am simply not able to use the software. The problem has been happening since Dimension was released (2 years ago), so i always find myself removing the software since it isnt fit for purpose then trying months later to see if it has been fixed... Which is never is.

私はBigSlur 11.1 (the latest version) 2019 MacBook Pro 16inchi retina. Dimension 3.4 をインストールしようとすると、次のmsgが出ます:  Exit Code: 113-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s)  FATAL: Fatal Error '113' occurred while downloadFATAL: Error occurred in install product workflow with error code 113 error message {https://cdn-ffc.oobesaas.adobe.com/core/v3/applications?name=ESHR&version=3.2.1&platform=osx10-64&build=3.2.1.1583,P:-210,PS:-9810,G:-40}---------------------------------------------------------and:他のバーショーンをインストールして見ましたが、同じ結果でした。Wi-Fi connectionは非常に強いので、それはこの原因ではないと思います。解決の方法は何でしょうか？サビナ

Hola! escribí esto en dos idiomas para ver si alguien puede ayudarme por favor.Hello! I wrote this in two languages to see if someone can help me please.  ESPAÑOLTengo problemas con este programa, es la primera vez en mi vida que lo descargué y cuando lo abro, aparece esto pero no puedo darle click cualquier cosa, parece como si fuera una imagen o algi así. Tambien ven la parte superior donde el puntero está en la pestaña de "adobe dimension" al lado de la manzana, solo me aparece la opcion de "Quit". La version del programa es 3.4, ya lo cerre y volví a abrir muchas veces, e incluso lo desinstalé y volví a instalar, sigo teniendo el mismo problema.Alguno le ha pasado o solo soy yo? ENGLISH I have problems with this program, it is the first time in my life that I downloaded it and when I open it, this appears but I cannot click anything, it seems as if it were an image or something like that. They also see the upper part where the pointer is on the "adobe dimension"

Voilà deux jours que je tente de démarer Dimension ... le programme plante au chargement... obligé de forcer à quitter car il ne réagit pas ... j'ai testé des version plus ancienne mais rien y fait ... ca ne va jamais plus loin que la fenêtre de chargement et il semble toujours freezer au lieu de charger. Aucun message d'erreur ne s'affiche. macOS High Sierra version 10.13.62.93 GHz Intel Core i78 Go 1333 MHz DDR3ATI Radeon HD 5750 1024 MoSSD avec 170Go libre ????? je ne comprend pas ????? QUI PEU M'AIDER ???? Qui a eu le même problème et trouvé la solution ... SVP...

how to make a hollowed sphere and add a hole on it in dimension ? Thanks!

Hi, I created a simple 3D model of a drawer using Blender, and exported it as an .obj. As you can see from my screenshots, the model displays fine in both Blender and Photoshop, but carries strange additional planes when imported into Dimension. Any idea why this would be, and how I can fix it? I created this drawer by applying a difference between two rectangular shapes (using Boolean modifier), and then a difference between the resulting shape and a cylinder. Would there be a better way to create this shape in Blender for use in Dimension? Thank you!  

Hello,I would like to propose new features to Dimension and not depend on third party programs:· Be able to create empty objects and group them to create complex shapes.· Improve the function of stickers, since in complex objects with curves and shapes the function is damaged.a greeting

Hello, very new to dimension here. I notice on the grid you can access and move objects by coordinates. However, the grid isn't the traditional cartesian system, the Z axis is where the Y axis should be. Is there a way to change the layout? I haven't been able to find an answer. John

I am in the middle of my first 3D rendering project for a fancy house under construction, using Adobe Dimension and "inches" as my unit of measurement for the app's ruler. (I have switched between my windows laptop and my partners macbook air using the cloud file storage.) It is not until now that I am coming full circle around the perimeter of the building, knitting it all together, when I've realized that the dimensions taken directly and specifically from the blueprint do not add up within the Dimension UI, leaving gaps at the back of the house between where the last 2 walls should meet, among other proportion issues now rearing their heads such as posts a set distance away from the patio doors not adding up. Even summing up the total length of the wall faces on 2 different directional sides of the building (there are various points where rooms poke out and/or recess from the next/last room behind them) and creating an object of that length doesnt line up with the edges of the build

Hello! I can clearly see how to contribute images and videos etc. to Adobe stock, and I can also see that there are stock 3D models available on Adobe stock for purchase to use in Adobe Dimension, but I can't see a way to upload my models for sale in this way. I am a 3D artist and currently use Sketchfab and Unity Asset Store, and would be keen to add this platform to the list. Many thanks,Jakub

First time error/bug reporter here so please understand my lack of software lingo. When using Adobe Dimension I am running into two seperate bugs/errors. The first being black, pixelated areas appear in the design window area please see attached photo (randomly placed everytime application is started). Second issue being an error message (photo included) mentioning that dimension needs to restart due to an error. This message only displays when I attempt to render models with substance materials applied. Maybe I am using the substance materials incorrectly, I assumed they could be applied to models just like any other material in dimension. Also I aquired these substance materials from adobe stock. Also I attached my Dimensions log per the error message, I am assuming this is needed for diagnogstic purposes.

Curious if anyone has been able to solve (or if a plug-in is available) to control the camera zoom when publishing a 3D object after generating the link. The camera currently is zooming inside of the object.  We'd like to have the interactivity of using the mouse to orbit around the model, however limiting the dolly zoom. Has anyone had a similar issue and have been able to figure this out?

I just installed the latest version of Dimension (Adobe Dimension Version 3.4.0, Build 3.4-20200908.r.2791-611127e) on my Mac Mini 2018.This mac runs Catalina 10.15.7 on an integrated iGPU - Intel 630 1.5G and an external eGPU - AMD Radeon Pro 580. Both features OpenGL 4.1 engine, according to GLView. However Dimension don't beleive the same, and refuse to launch "Does not meet minimum OpenGL version"I disabled SideCar as instructed in the forums, no luck.I see in the logs, just that my AMD eGPU is not detected... copied below. Any advise?   gbl Dbg 0ms>Start GPU Sniffer Run gbl Dbg 0ms>Build Commit Hash = 611127eacd250f22943d21b3c2c9dbaa3a0ef9a2 gbl Dbg 0ms>Build Compile Date = 2020-09-08 13:58:49.667230 gbl Info 0ms>Tester="AdobeDimension" gbl Info 0ms>snifferStart="2020-12-15_12:03:39" gbl Info 0ms>AIFCoreInitialized=1 gbl Info 0ms>AIFOGLInitialized=1

I have a tub object I have been using for a while and usually use it with a capsule object and I can place the capsules inside the tub with no issues. I recently downloaded a gel capsule object from Adobe and placed it in my scene. For some reason when I place the gel capsule inside the tub it disappears. I have no idea why this could be happening? I have tried a couple of things but nothing has worked, so any help would be greatly appreciated. https://we.tl/t-KoDLaukFOr