Questions

I have been trying to get in to contact with adobe for days using their stupid "chatroom" which never gets answered anyway, and have tried to phone them on 0800485948,08008336687 and have had no luck whatsoever with none of the phone calls even making it to dial as they are "unavailable in my location" in NZ does anyone know how the hell to get some form of real life communication from these people??????????

I have had yet unresolved issue updating or downloading my creative cloud to my Macbook Air.This has been going on since 01/11/2022 with no end in sight.Does anyone know a way to speak with someone other than the customer service hotline?I'm at my wits end trying to get this issue resolved. I have been getting the run-around from the customer service team for over 7 weeks.

This is my last day of the Adobe Creative Cloud trial and I have yet to use the product.  This adventure began two weeks ago trying to troubleshoot a CS6 Photoshop launch glitch on my MacBook Pro, High Sierra 10.13.6, 2.66 gHz I7, 8gb ram.  My CS6 Phtoshop would launch then quit. Even with the original  CS6, I could not uninstall or reinstall Photoshop or any of the CS6 apps. I tried the Adobe cloud cleaner tool and received the same error. I tried every troubleshooting option offered on the Adobe website with no success. So, I subscribed to the Adobe Cloud and almost fourteen days later, have not been able to use the product.  To begin with, the CC files were so large, I had to go off site to a commercial broadband office hub running 150 mbs download speed to download Photoshop.  After that, I made over 40 calls to Adobe support for help.  It wasnt until last, yesterday, one day away from the end of my trial, that a support agent noticed that th

Bonjour, j'ai acheté un code sur le site Showroomprivé, et je n'arrive à trouver où renseigner ce code pour activer le logiciel Adobe Photoshop Eléments 2022.J'ai un code à 10 caractères et on me demande un code à 20 caractères sur le site Adobe.Merci pour votre aide

I recently got a new computer and lost access to Lightroom 5. I purchased a perpetual license in 2014. I reached out to support for the download link, and the support agent told me to post to the community. I can share the product registration key / serial number if required, but can someone please send me the download link for the software so I can use the product I purchased. Thank youCase number REMOVED [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]

Good Morning!I am subscribed to Adobe Products and wondered if there was any way of downloading Dreamweaver CS4.  I have looked in the older versions area but CS4 is not listed?  Any help would be greatly appreciated. Thank you!

Hi,We are having issues with our old versions of CS. This is what I am trying to do:1. Deactivate CS3 off an old Mac Book (OSX 10.4.11) so that I can install it on an iMac (OSX 10.15.7)2. Reinstall CS5 on MAC Tower (OSX 10.6.3) - has been running quite happily on since first installed. Getting error saying that the machines are not connected to the Internet (when trying to deactivate) when they are. I've checked some older threads that seem to point to the Adobe Activation Servers for older versions of CS not being online anymore  - but the threads seems to go round and round in circles. The older versions cost a lot of $$ back then and we still want to use them as they are still fit for purpose (for us). Cheers

Trying to install Photoshop on my Mac with MacOS Big Sur 11.6.4 I keep getting this error even after rebooting:  

Since neither Adobe nor Apple has seen fit to make this information prominent and accessible to new M1 owners in a responsible and professional manner, I am reposting it here. Personally I'm also filing it under the "Things I wish I had known yesterday that would've saved me a lot of time and aggravation" tab. How can I transfer Adobe apps from my old computer to my new M1 computer?We recommend reinstalling the apps on your new computer instead of migrating them using Migration Assistant. If you still want to use Migration Assistant, deselect the option to migrate applications or uninstall your Adobe apps before migrating.Already used the Migration Assistant? Run the CC Cleaner Tool to remove Adobe apps and components that were copied to the new computer. Once the applications are entirely removed, you can install your Adobe apps on your new computer. Excerpted from: https://helpx.adobe.com/download-install/kb/apple-silicon-m1-chip.html

Cloud und Indesign kann nicht installiert werden. Trotz neu laden kommt Datei beschädigt beim Installieren.

Hello there, I have already searched the forums, problem is simple. I need my old Lightroom 6 to work due to some specific plugins and my resistance to the cloud model which I don't need and don't want to pay. On my Mac Pro 5.1 I have Adobe Lightroom 6.14 running fine. Now specifically for my needs I bought an old but gold Macbook Pro 2010 to run Lightroom 6. Install was easy as I kept the installer because it was already complicated the last time I tried. Now that only installed version 6.0 and the last time I did it, the update to 6.14 ran through Lightroom itself. No such luck this time. In the forums I only find expired links and the hint to chat with support to get a download link. Support says: no luck, thanks for your money some years ago but we don't have any download links and also the activation server is down. Is there anything I could do? Next idea would be to transfer the Lightroom folder from my Mac Pro to my Macbook Pro over the existing installa

bonjour, nous avons besoins d'avoir accès a l'installeur de adobe extendscript toolkit, ou peut on le trouver, merci a vous.

Hallo, ich muss eine alte Version von Indesign (2020) installieren um mit einem Redaktionssystem arbeiten zu können, das nur diese Version unterstützt. Diese finde ich aber nicht. Was muss ich tun???

I found steps here (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html) to uninstall the Creative Cloud desktop app but there is no uninstaller for Windows 11. Any idea on where to find it?

Four times already. I have tried to download and install Photoshop and accompanying apps through Adobe Cloud and everything I try to install quits/ stalls.  I've even gone as far as allowing a tech to access my screen and controll my computer, with no luck.  The software says my computer and OS are both compatible. I've disabled all firewalls, virus protection, defragged my HD. Still same problem.  I have not succesfully been able to install ANY of the software offered.  When you read posts from others within the Online Members community forum you can see that Several people are dealing with the same issue. The "solutions" offered in the help section are essentially a series of hoola hoops that, We. the paying customers have to jump through. I find it pathetic that a company that has been making software for decades is struggling with such a simple and common function in 2020.  Is it that Adobe favors Macs and OS X? As a musician, I'm constantly insta

I purchased Adobe Photoshop Extended CS6 Win UE in 2012 and got a new computer. I am needing the download link and cannot find it anywhere.

I purchased Adobe Premiere Elements in February 2020. It was installed on one laptop and until yesterday it worked without any problem. Today, I had to do a hard drive format. After booting the laptop, I started the installation of Windows 10 and Adobe PE2020. Unfortunately I was unable to complete this installation. The Adobe Premier Elements 2020 license is perpetual. I would like to ask you for help in this matter (email address removed). I want to continue using this program. Its purchase cost a lot of money.  

Hey everyone, I need some help. I was trying to download Adobe Photoshop and Adobe Premiere Pro. For some reason, I wasn't able to install neither of them and got this error message.  Exit Code: 106 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 1 error(s), 1 warnings(s) FATAL: Failed in writting uninstall xml at path ' ' FATAL: Error occurred in install of package (Name: CCXProcess-LaunchAgent Version: 3.7.1). Error code: '106' ERROR: Failed to create file at path :C:\Program Files (x86)\Common Files\Adobe\Installers\uninstallXml\CCXP_4_8_0_32_CCXProcess-LaunchAgent_3.7.1.pimx Error:5 WARN: Asset tag '/Package/Assets' is missing from package xml 'C:\adobeTemp\ETRFCDB.tmp\CCXProcess-LaunchAgent.pimx' -------------------------------------------------------------------------------------For some reason, other apps like photoshop express and media encoder were able to install but Photoshop and Premiere Pro were able

I'm trying to find Lightroom 3.6 install file, support chat directed me to this link: http://www.adobe.com/support/downloads/product.jsp?product=113&platformHowever, it seems like that might be a broken link. Any alternative way to find the download file?Thanks

My photoshop suddenly switched to English.I uninstalled it and tried to reinstall it, but it gives me an error code 306. So I re downloaded creative cloud, it says synchronization error and cannot download photoshop !!

Hi!I'm a software engineer and photographer. I think that Adobe family is brilliant software and I am just in love with your products.Adobe was one of first software giants to move to subscriptions and cloud business model - I was among the first Adobe customers who moved from licensed and very expensive (for me those days) boxes of Lightroom and Photoshop to Photographer subscription in Russia... Now I have two paid subscription - Photographer plan for me and full Creative Cloud suite subscription for my daughter - animation artist and also loyal Adobe user.Adobe's management was so thoughtful that I decided to buy Adobe as stock - ADBE was my first stock in portfolio and I wasn’t mistaken. So as Adobe's stakeholder I'm interested in Adobe’s bright future of Adobe too.About your recent move as part of the economic war...Just for your information - the Real war on territory of Ukraine, Donetsk and Lugansk has begun not now, but 8 years ago - it was just not in your information field. N

I recently had to rebuild my old computer which runs Windows 10 and has an AMD processor. I was able to restore all my apps except for Photoshop Elements. The installer said that the latest version of Photoshop Elements requires Windows 11 and a better processor. I would like to install the same version of Photoshop Elements that I was using before my computer crashed. I have tried searching on the community discussions but couldn't find an answer. Can someone help me please?

Can't install PS element 14 in my MacBook Pro 

Is Adobe Suites CS5.5 compatible with macOS High Sierra version 10.13.6?

Was working on business project when I needed a PDF. Downloaded Adobe pdf edit. Tried to create a pdf and it wanted me to pay 9.99 so I did. Then went back to create, and it still wanted 9.99 being in a hurry with potential investors waiting I paid again. Went to create again and guess what? It wants 9.99. So now my 4.5 million dollar investors are gone and I still don't have a way to write on pdf. And Google took my $20.