Questions

it looks installization error and an unknown error occurred

I've already installed a number of applications to my desktop, and the Creative Cloud desktop periodically notifies me that updates are available for those apps.  However, when I go to the Update page in CC, the UPDATE and UPDATE ALL buttons are dead, they don't respond.  WTF?

Несколько дней пытаюсь найти возможность отменить автоматическое продление программы Премьер про. Это какое-то кидалово. Всё заточено на то, чтобы приобрести продукт,а как отказаться от него такого алгоритма найти не возможно.

I am trying to download photoshop through the account provided by AUT but when I open the download on my Mac it says 'sorry installation failed, installation on case-sensitive volumes is not supported. Please choose a different volume for installation. (Error code: 22). I have had photoshop on my Mac before with no problems. Please help someone

Where can i download an older version of Photoshop for Os X Captain? Thank you!

Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW071 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Acrobat DC 21.1.20135.0 Adobe Acrobat\Setup.exe_21.001.20135 ----------- ERROR: DW071: ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603 -------------------------------------------------------------------------------------  I kept trying to install Acrobat DC through Creative Cloud but I can't install. Please help.

when i type the 6 number code in to activate my account is wont work. i can't go to the next step or click enter. 

Hi, I have a product code and serial number for Adobe Creative Suite CS 5.5 - Design Standard Mac. Due to restricted updates on Mac computers I've had to switch to a PC laptop. I'm hoping I can get an updated serial number to use with the PC or another option. I hate to think this purchased product is no longer useful. Best,Brent

Windows 10 (most recent).  Adobe CC (most recent).Occasionally when I boot up, the CC sign in window comes up, but it does not remember my name (address) or pw.  It has in the past.  Image below.What's wrong, and is there a simple/quick fix?I did some research, and found this thread, which didn't answer the question-- Re: creative cloud doesn't save login credentials/password​​  (leading to this link: "Failed to install" error received when installing Adobe Creative Cloud desktop app )--unless the answer was to uninstall and reinstall CC, which isn't clear from the answer.  If that is the case, does that mean uninstalling ALL the Adobe apps, or just the CC management app (the red one with the links).Thanks,Gideon

Hi, I appears that the Adobe software saves its preferences in my 'This PC > Documents > Adobe' folder. I'd like to change this to another folder on my root drive for all the software (Windows 10).How would I do that? I looked at the Adobe CC App Manager but it doesn't appear to be there.Any help is appreciated.

Hi there, I'm unable to update the apps I have. It says there are updates, but nothing happens when I click update or uppdatera in Swedish. HELP, please. best wishes,Anders / aka Viryabodhi

Wsitam, od samego poczatku po pobraniu ps nie moge go zainstalowac..

Hey,ich besitze das aktuelle Windows Programm und habe mir auf meinem 2. Laptop CreativeCloud heruntergeladen. Ich habe das Studentenabo für ca. 30€ im Monat. Wenn ich auf  "meine Abos" klicke, ist dort das kostenlose Document Cloud-Abo und das kostenlose Creative Cloud-Abo aufgeführt. Wenn ich auf "Applikationen" gehe, konnte ich mir Programme wie XD, Premiere Rush, Fresco oder Bridge herunterladen, jedoch nicht Photoshop, Lightroom oder Indesign. Ich verstehe das nicht, denn ich zahle jeden Monat hierfür und auf meinem alten Laptop hat es auch funktioniert aber auf dem neuen lässt es sich nicht installieren, ich kann dort nur die Testversion ausprobieren oder das Programm gleich kaufen. Ich habe bereits nachgelesen, dass ich die Programme auf 2 PC's installieren, nur nicht gleichzeitig nutzen kann. Abgemeldet habe ich mich bei dem alten PC auch mal zwischenzeitlich, es hat aber nichts gebracht. Kann mir bitte jemand weiterhelfen? Ich wäre euch sehr dankbar.

Hola comunidad. Tengo mis aplicaciones de Adobe instaladas en el Disco C, necesito instalar otras nuevas (Adobe también) y quería cambiar en preferencias el lugar de descarga, es decir, que las nuevas aplicaciones de Adobe se descarguen en el disco D. Este cambio, afectaría el funcionamiento de las aplicaciones instaladas en el disco C o es independiente? Agradezco su ayuda.

I have reinstalled the Adobe CC , Deleted the caches of adobe and installed the CC again and the mac is updated too .. But nothing worked for me..Adobe community please help this issue solved. My projects are in Adobe XD files.. and I cant work in the adobe xd. Please help

I've built my website in Portfolio and I'm trying to connect it to my existing domain (not as a subdomain). I've deleted the A records @ and www and replaced them with the ones supplied by Adobe but I am getting the message 'Oops! Looks like you have an extra IP address set up. Please go back to your domain settings and remove any A Records not pointing towards Adobe Portfolio.'. My issue is that some of these A Records relate to my email service on this domain. Which of the existing A records on this list are necessary to delete in order for the site to work? sftp, ssh, mail, mailserver, ftp, mcp, smtp, webmail

Is ProDesignTools safe? I don't want to download anything malicious.

I have an old G5 dual processor Mac that I had installed Photoshop Cs2 and Photoshop CS2 upgrade years ago. That Mac processor is no longer supported, software cannot be upgraded and it can no longer be connected to the internet. I would like to move this program to my new Windows 10 system. I have the original install disks and the boxes I bought them in but they are for Macintosh only. How can I get install files for these programs so I can install on my Windows 10 system?

I am rebuilding my computer from a drive crash and trying to re-install my legal CD retail version of Adobe Photoshop Elements 13 but the installer is incorrectly telling me this is not a legal version which is wrong. It has the Adobe seal on the box and was installed on this computer before the crash.  I realize it is no tlonger a supported product but it should still re-install with a legal key unless Adobe blocked it whch is not ethical.  I do not have a need to upgrade as it does what I need it for. 

Hello all,I purchased Adobe Elements 12 from Adobe. I have spoke to Adobe on Facebook and they say they cannot find the app listed in my account. I am pretty clear i purchased it from Adobe, if i didn't it would of been purchased from someone like Software for students or somthing.. but it cost me approx £70.00 sometime in 2015/16. There is no where to re-register my AE12 on Adobe website.Anyway............ My Windows updated and then crashed i contacted Microsoft and they tried getting it to boot properly but didn't succeed so i had to reformat. Windows helped me through the proccess and i finally got windows back but lost so much stuff. After a week or so i decided to re-install my Adobe Elements 12.It gets so far into the install and then says "The installation has encountered an error" (See image).I have restarted and tried again, i have run it as admin and tried Compatability mode -win7- but every time it fails to install. I never ever had any problems installing the app befo

So Far I did try... From the AppFile- Preferences - Install Location- Changed to (E) Created a folder called Adobe AppsAlso tried Programs/Adobe Photoshop 2021In both cases the Install Fails with Insufficient Disk Space error 120. The (E) drive is an internal SSHD with 807 GB free. Also Tried my (D) Drive to Programs folder that has 931GB free with same results. My (C) drive is operating system only with no additional space. Any new ideas? Thanks

Because all "contact us" options are dead buttons. And all forum links or anything you can find about it is just a dead link.This has been going on every time sinds they released the CC editions. Forcing ppl to buy the overpriced "constantly online" edition. Ever so often i upgrade my PC or reinstall it and i need the download it (because i aint installing a CD rom again just for adobe CS4)We f that, i want my good old "CS4 - Master Collection" Anyone got a link for it? 

Bonjour,L’écran d’accueil d’Adobe Photoshop Elements 2021 & de Premier Elements 2021 ne s’ouvre qu’une fraction de seconde et se referme.Je ne pouvais donc plus ouvrir Photoshop Elements et Premier Elements j’ai donc contacté Adobe qui m’a mis en relation avec un technicien qui m’écrivait en Anglais et moi qui répondais en Français sans trop avoir compris son message.Il a donc pris le contrôle de mon PC Windows 10 et il m’a redémarré Photoshop Elements et premier Elements et moi j’étais satisfait ( mais un peut trop vite) et ça c’est arrête là.Mais seulement maintenant je peux ouvrir Photoshop Elements et premier Elements, mais pas l’écran d’accueilAlors si quelqu’un peut m’aider, en Français si possible, je l’en remercie d’avance et j’en serais très heureux.

I'm trying to log into my Adobe Lightroom and Photoshop applications and it's asking me to sign in every other time at least. This is unacceptable I just need the software to turn on and be usable and not have to put in my email and password. Sounds like a small thing but it is actually very annoying. Then I called to get somebody on the phone to help me fix this problem. And I am put on hold for an hour. I talk to the chat bot and they don't know what to do. Because it's probably somebody in a different country that doesn't even understand English. Adobe you should be better than that take care of your customers give us good customer support. 

whenever i try opening creative cloud it doesnt run and says it needs repair ,  the repair doesnt work so i used the uninstaller , it didnt work so i used the adobe cleaner tool.i think i unistalled and installed creative cloud around 10 times but it still doesnt work.what can i do ?