Questions

Good evening. First time I purchased an Adobe product and so far all was good. Yesterday I had to reinstall Windows an chose Windows 10. I installed about 30 softwares, only one not working.. PSE 24. I tried downloading a trial version again, tried admin permissions, perma admin permissions, restarted about 10 times, but nothing's working so far. Any ideas, or is this problem still not solved, like in these threads:  https://community.adobe.com/t5/photoshop-elements-discussions/installing-quot-sign-in-error-quot-photoshop-elements-2023/td-p/13988067 https://community.adobe.com/t5/premiere-elements-discussions/sign-in-error-elements-2024-installer/td-p/14192539 https://www.reddit.com/r/Adobe/comments/17jeykz/keep_getting_sign_in_error/?rdt=65496 https://community.adobe.com/t5/download-install-discussions/cannot-install-photoshop-elements-2019/td-p/10282250  

Buenas tardes, necesito instalar la versión de Photoshop CS6 para un Mac. Desde la plataforma de Adobe esa versión tan antigua no está disponible por lo que me han remitido a la Comunidad a ver si puedo conseguir un enlace para la descarga. Si alguién puede ayudarme en este asunto lo agradecería. Gracias!! 

Hello,I would like to download illustrator version 26 (2022) as my work requires certain types of fonts not available on the latest updated version.So i wanna know a way to reach this version.

Hi! I need to upgrade my PC from Win10 to Win11. Do I have to deactivate my Adobe CC account before that and after upgrade reactivate it? Or may I leave it activated during this process?Best,AT

Hi, I have a question about Photoshop instalation. Most of the time I work in Premier ( 2017 version ), since video editing is what I do. I just bought Photoshop and Lightroom and when I went to install them Adobe tried to use my Adobe Creative cloud since it's already on the machine and it didn't work. What would happen if I reinstall Creative cloud ?Main question is - can I just install Photoshop without loosing my old aps ( Premier, Bridge, Photoshop CS6 ) ?Thank you

Hello! I have Creatiev Cloud installed as well as Illustrator, InDesign and Photoshop. I have experienced that a lot of different Adobe and Creative Cloud applications pop up such as CC Troubleshooter, Core Synch, AdobeIPCBroker, Adobe Creative Cloud Diagnostics, Creative Cloud Account Manager, Adobe GCClient, and AdobeCleanUpUtility. As well as things connected to Illustrator like "Web Gallery", "Make CCCalendar" and "Contact Sheet". I wonder If all these actually serve a purpose? Together they take up a good amount of diskspace.

where do I enter my redemption code to get my serial number???went to the getserial webpage but there is no place there to enter it ????why is this so user unfriendly ????

Hello everyone. Forgive me if this is a bit confusing, but I've been having some complex issues with Adobe products it seems. My company was originally paying for licenses for Premiere Pro, Adobe Acrobat, Photoshop, etc. However, those licenses recently expired. The company hasn't resolved some payment issues regarding these products that are beyond my understanding. However, I would still like to use these products for personal use in the mean time, and thought I could buy my own subscriptions. Somehow though, despite the fact that I am on free trials on my personal account and payed for some product subscriptions with my personal account, I get an error saying to contact my IT administrator to renew my license (pictured below). This occurs with both my Premiere Pro free trial and Adobe Acrobat subscription, although I am able to use the mobile version of the latter just fine. I can also use the mobile subscription of Lightroom that I pay for with no issues. If I am not mist

Hi I have an issue where I have deactived a previous licence of Adobe Creative Suite 5.5 on one computer and upon trying to reinstall on another computer it is saying that the license is currently being used. I have tried reinstalling the Suite back on to the original computer but now can not activate it with that license key anymore. I have also deactivated it from the activated devices on the adobe website as well.Is there any other way to reset the license or check if there are any other PC's using it?Thanks

Subject: Issue with Adobe Flash Builder License Dear Adobe Support Team, I hope this message finds you well. I am writing to report an issue regarding my Adobe Flash Builder license. Despite having paid for the subscription, I am experiencing difficulties accessing the software. Here are the details of my account: Account Name: Aleksandar BudišaEmail Associated with Account: <email address removed>Subscription Type: Adobe Flash BuilderOrder number: AE02292500000CSIProduct number: 65183065 I have attempted to use the software on multiple occasions, but it consistently prompts me to renew or activate my license, which is perplexing given that I have an active subscription. Could you please investigate this matter and provide assistance in resolving the issue promptly? I rely heavily on Adobe Flash Builder for my projects, and any downtime significantly impacts my workflow. I appreciate your attention to this matter and look forward to your prompt response. Thank you for your assist

i bought adobe premiere pro..do i have to buy something else to make it work ?please support ... im trying for 5 hours now ... do i have to buy something else .. why im always getting ( no subscription found ) im sure about my ID account & password .. but i cant find adobe premiere pro in PLAN & PRODUCTS ??PLEASE HELP ME

"I attempted to install Adobe Fresco on Microsoft Store but encountered some issues. Eventually, I managed to install it on Adobe Creative Cloud. However, when I launched the application, the screen turned black and I had to disable the Nvidia driver before it could be used. It worked fine for a while, but suddenly the application started crashing and closing itself whenever I used a certain feature. I have tried to troubleshoot the problem, but have been unsuccessful so far. Can you suggest any solutions to this issue?"

I don't see a configs folder in Adobe Creative Cloud 

I have a Software License Certificate for Adobe Pro. I would like to re-install the software on my reimaged computer. I have things like: - certificate number- end user ID- Adobe order number- Deploy-to ID- Agreement number- WIN and MAC serial number But no redemption code. How can I re-access my Adobe Pro? Thank you!

When windows 11 was first offered as a free upgrade, I did and it was the worst experience I've ever had when it came to using Adobe Creative Apps(I use most of them regularly). All were super buggy and crashed constantly. Microsoft is hounding me to upgrade again, it's been awhile, so I am wondering if anything has changed. I read the Adobe "official" documentation, but was hoping to get someone's personal experience. I am running an AMD thread ripper, 64 gig ram and Geoforce RTX 3800. Will I be able to have a seamless upgrade transition with Adobe now?

J'ai acheté un abonnement adobe creative cloud, j'ai installé l'application, j'ai également installé adobe XD, mais quand j'installe adobe photoshop et illustrator j'ai une erreur 176, j'ai changé le dossier d'installation, j'ai désinstallé creative cloud, j'ai supprimé les dossiers temporaires, j'ai désactivé l'antivirus, rien ne fonctionne, j'ai la même erreur qui me rend fou

Hello, I can't install Photoshop Elements 12, same error message every time.. Can someone help me, please?

I purchased those two soft directly in downolading on the official site Adobe.Com.Installation went fine, but the serial numbers indicated in my customer account are denied.I'm going from page to page on the FAQ Adobe, but I don'find any answer.Working on Windows 11.Anyone has an idea?Thanks a lot.

Seit mehreren Jahren benutze ich eine gekaufte Version von Adobe Creativ Suite 6 Production Premium auf meinem Laptop. Vor einigen Tagen habe ich mir einen neuen Laptop gekauft und möchte natürlich Adobe auf diesem benutzen. Die Version auf dem alten Laptop habe ich deaktiviert und deinstalliert. Auf meinem neuen Laptop kommt nach der Installierung die Meldung, dass die Seriennummer bereits von der maximalen Anzahl von 2 Computern verwendet werde und ich innerhalb von 30 Tagen einen anderen Computer deaktivieren muss, um das Produkt verwenden zu können. Das habe ich meines Wissens nach getan und dennoch kommt diese Meldung. Der "Support Chatbot" und anschließend ein Mittarbeiter konnten mir bei dem Problem nicht helfen. Es hieß, dass der Support für das Programm eingestellt wurde und sie empfehlen mir den Kauf eines Jahres-Abbo, bei dem ich 3 Monate freien Zugang bekäme. Das ist für mich keine aktzeptable Lösung. Ich habe ja schließlich für meine Vollversion viel Geld bezahlt und ich m

Ich wollte gerade Photoshop auf dem Computer herunterladen und jetzt wird nach meinem "Systempasswort" gefragt, um Photoshop installieren zu können. Das Systemkennwort ist jedoch nicht das Adobe Passwort. Kann mir jemand weiterhelfen?

Having the same trouble.  Only my copy is photoshop cs3 and I'm using snow leopard, the last year for that softwares' use.  Followed all the instructions, got all the new serial numbers and all it does is a never-ending circle of "install after effects cs4 disc", then, "install photoshop cs3 disc".  It never completes the installation.   So frustrating after years of using the software I Purchased and then being denied its use because Adobe wants to put me on its monthly paid account.  Thanks a lot Adobe!

and has never been usedAny ideas on that?

I am trying to download and install Photoshop and Lightroom. Every time I click on the download button a new page is opened with "Sorry, this page is not available Error returned 404"I am also not able to purchase the program as Error 404 pop up when I click on the purchase button.Any suggestions on how to proceed.Thanks in advance!

Edit: Apparently, logging out of the community subdomain logged me out of everything on adobe.com. Problem solved.  I just got a new job. For the past few weeks, I've been using my personal Adobe CC subscription at work, but now my employer has given me a new subscription under their account credentials.I've successfully logged out of my personal account on the CC desktop app and logged in with the corporate credentials, and I can even sign out of the support community and log in with the corporate credentials, but I cannot figure out, for the life of me, how to sign myself out of adobe.com root domain or the creativecloud.adobe.com subdomain (or the fonts.adobe.com subdomain, now that I've checked). I'm using Google chrome. There is literally no link anywhere on the site that says "sign out" or "log out." Certainly nothing in the header or footer, which is where one would expect to find such a thing, but also not under "manage your account." I've deactivated every Adobe

I downloaded illustrator 2 months ago and realized my computer was windows 8 so I couldn't install it. I waited too long before trying to cancel and it said I would be charged $70 to cancel so I kept it and bought a new computer. The new computer now also is not compatible because it has a ARM processor. I called illustrator and explained that I can't use it and the rep told me he would send me a link to tutorials which would allow me to install. I asked him specifically "even though it has an ARM processor?" He said "yes you can download"....the link he sent me just takes me to the general tutorial page and I'm so lost. When im on the page to download illustrator it says "available on this computer✅" but when I click download, the system requirements says it's not available for that processor. Can anyone tell me if this was miscommunication or can I download it?