Questions

Hello everyone, I have severe complications while getting the creative Cloud Desktop App to work. The application itself can be installed. However, a connection can not be made with the right servers from adobe. If i go to the DLM.log file i found, that in the end adobe tries to download a file from my companies server which is not possible, as i have cut all possible relation and path variables. Exactly the log file shows the following: 08/13/23 23:22:16:543 | [INFO] | | | | | | | 2692 | *******************start of Download**************** 08/13/23 23:22:16:543 | [INFO] | | | | | | | 2692 | GDE Version is 5.2.0.13 08/13/23 23:22:18:980 | [INFO] | | | | | | | 12428 | Using New Adaptive Algorithm 08/13/23 23:22:18:980 | [INFO] | | | | | | | 12428 | INFO: serverfullpathForHeadCall is empty in input structure of DLE 08/13/23 23:22:18:982 | [INFO] | | | | | | | 12428 | The file to be downloaded is https://aaus.win.companyaddress.de/adobe/ACC/services

At this point I probably need an admin to help me out with this. I've done every reset, reinstall, and file delete in OOBE. The support page is useless and doesn't work. I'm just fishing for literally any help with this "professional" program that apparently can just lock you out of important documents and files.

I have got Adobe Elements 14 this was upgraded many years ago from elements 12. I have built a new computer and have used my ssd drive I have the serial number for 12 but will not except it I only edit the odd family photo please can you help.   Title edited since the original subject had nothing to do with Elements... Moderator

** stuck in this page try to unstalling program and restart computer but its not work .use Windows 11 Pro  

Hi all. I'm a film student who has just finished university and unfortunately I now cannot afford the Adobe package as £600 a year isn't feasible, however I need Adobe to create material to advertise my skill. I can't get the student package now as I have graduated and despite still having an AC.uk email, I don't have the evidence to say I'm still at uni for a year licence. I'm looking at buying an old CS5/5.5/CS6 CS Premium disk for now. I know they're very old, however I can't afford the subscription. I have a few questions: - If I buy a used one off eBay, will it still work if used?- Are CS5/5.5/6 still redeemable? Have the activation been deleted?- If I purchase a student and teacher one, can I use my university email to activate it? Will it expire? Is there anything else I need to know? I'm on windows 10.Thanks!

I buy a liscence to a friend with my credit card. But when she try to dowload the files with her link in her email she can't. Same with other way to dl it. It says eror 404 , unable to acces to this page. and show this message on the screenshot: I think her account might be setup as member of another contry and can't dowload it because she buy a license with is not viable in NZ. But it's really confusing because i buy it on her computeur with my credit card and we were in NZ.  I would like to got a refond and be able to buy the nz liscence one. I try to got a suppor email that could helps me but i can't find it anywhere.  Please kindly provide some helps or at least a support email/phone number.  Thanks 

Hi AllI want to install Indesign cs5 ( Middle East )What language sould I choose ?In CC I usually choose ( English support Arabic ) , I can't find it in cs5Thanks 

I want to buy a mac at the end of the year.Is it possible if I buy a license to use it on my windows now and on the mac later??

I am in New Hampshire, a no sales tax state. I have been on the phone for over an hour andhave been passed to 3 different people trying to get someone at Adobe to understand. They want a tax exemption certificate. But there is no such thing. New Hampshire does not have a sales tax. How can I talk to someone who is familiar with doing business in the United States?

I purchased Adobe Creative Suite 6 Design & Web Premium on disk.  I went to install it today and when the installation got to 2%, it stated "Please insert disk AdobeDesignWebPremium6-EnglishJapan to continue".  I only have the one disk.  Why is it asking me for another one?  I see others have the same problem, but were downloading from the website.  Someone please help me.  It would take forever for me to download, that is why I purchased the disk.  I'm desperate and behind on my work (as I was supposed to receive the disk weeks ago, and it just came to me today).

Hello.  I own a Photoshop Lightroom Bundle and it's showing in my Adobe account with a serial # and registration date of Jan 2016.  At some point, I upgraded my computer and never reinstalled the software as I don't use it that often.  I would like to reinstall it but Adobe chat says they will not offer any support for this Bundle and would not even point me to where I can download this software that I clearly own a serial number for.  I know the software were not part of the creative cloud.  I think they were called Classic, but I have no way to look it up now that I don't have the old computer. Anyhow, does anyone know where I can download the software?

Need some help as I keep getting this error - WHAT DO I DO? - 2 fatal error(s), 2 error(s), 3 warnings(s) FATAL: Error (Code = 184) executing in command 'MoveFileCommand' for package: 'AdobeAfterEffects17AllTrial', version:17.0.5.16 FATAL: Error occurred in install of package (Name: AdobeAfterEffects17AllTrial Version: 17.0.5.16). Error code: '184' ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 ERROR: CopyPrimitiveEx | GetAnyOperationsAborted failed with error: 0 WARN: Unable to delete file at "C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\typesupport\cmaps\WP-Symbol". Error 32 The process cannot access the file because it is being used by another process. WARN: File C:\Program Files\Adobe\Adobe After Effects 2020\Support Files\typesupport\cmaps\WP-Symbol locked with Process AEGPUSniffer.exe WARN: Unable to move file at "C:\adobeTemp\ETR5564.tmp\1\universal\Professional\Support Files\typesupport\cmaps\WP-Symbol" to "C:\Program Files\Adobe\Ado

I activated a one Year Subscription via Product Key. It worked and said that I can use CC until October 2021. Now I try to open Photoshop and it says I have no Subscription.Afterwards I login into my Adobe account on Chrome and see, that I dont have ANY Subscription anymore. There is none in my billing history or any trace of any subscription anywhere.I cant contact the Hotline because i dont have a subscription anymore ._. HELP

I had this for a temporary employment in Sweden and forgot i had it. Now i have been charged for two years every month. Can i do anything to get a refund for the years inactive?  

I paid for my adobe account today, but there are still trial version errors, etc. i'm running into it and I can't log in to the account. In the billing section, my payment paid today does not appear. I've also tried all the steps in the support section.

PC HS nouveau PC comment réinstaller LR+PS ( abo à 11€99)  

Hallo zusammen,kann Photoshop und Photoshop Beta nicht aktualisieren (Mac), obwohl die Button vorhanden sind. Blau unterlegt und links in der Leiste stehen 2 Update. Beim Klick auf den Aktualisieren Button passiert gar nichts. Beim Anklicken von "alle Aktualisieren" wird der Button kurz hell (als ob was passiert), nach ca. 3 Sekunden wird er wieder hervorgehoben und es fand keine Aktualisierung statt.Kann mir jemand weiterhelfen?

I only signed up for a trial and somehow it put me to a yearly plan, and now adobe wants me to pay a cancellation fee? OH boy this company is starting to be the biggest rip off known to man kind.

I cannot download apps as it tells me that is the US site and I need NZ site

저는 7일체험후 결제취소 하는 것을 까먹었습니다.저는 돈이없습니다. 저는 쓸일이 없어 환불요청바랍니다.죄송합니다. I forgot to cancel payment after 7 days experience of Adobe program.I don't have money. I have nothing to write, so I ask for a refund.I'm sorry.

If you’re facing issues while installing or updating Adobe apps, the resources below can help resolve most common installation errors: • Use the installation error code lookup to identify the cause of the issue and review recommended fixes: https://helpx.adobe.com/download-install/apps/troubleshoot/all-errors.html • If downloads fail, stall, or time out, review these network and connectivity troubleshooting steps, which address firewall, proxy, and connectivity‑related issues: https://helpx.adobe.com/download-install/apps/troubleshoot/download-failure/common-network-connectivity-issues.html If the issue persists after reviewing the above resources, start a new discussion in the Download & Install community Please include:The exact error code or message Your operating system (Windows or macOS, including version) What troubleshooting steps you’ve already triedSharing these details helps the community diagnose the issue faster and provide more accurate guidance.  

I was able to get a Pagemaker 6.5 CD to list in my Mac OS 11.3 disk utility with 2 listings on the CD: PLDS DVD-RW DS8ABSH Mediamounting point: External Adobe PageMaker 6.5 Plusmounting error 49153 I do not know how to open the application...any help?

 I am not even sure if this is the right community for seeking help with my issue, my apologies if that is the case, but I am a desperate man. I cannot change my adobe password. I wanted to add my phone number to add a second layer of authentication. So I go to the adobe website and I click on the login link. I enter my email address (I am not using Google or any other login provider). Then I get a screen that says that they need to verify my account. They then send a 6 digit code to my email. I receive the code, and enter it. The site accepts it and sends me to my account page.  After this, I click on my account page. I click on the Add button of the Mobile Phone section. And then it sends me again to the authentication page. I enter my email one more time. And the Continue button never gets enabled. It just keeps spinning there: I went to chat with an agent, and I am going to list all the things they told me to do. None of those work: 1. Tried with

I tried to get rid of all the Adobe products on my Macbook the other day because they're sitting around gathering dust on here while I use them on my primary computer. Everything went fine until I came across the frustration of the Camera Raw plugin. Rather than look up how to delete it like a normal person, I went straight into my Macbook's Library folder and manually deleted pretty much every file associated with an Adobe product. This was a very stupid thing to do, as not only was I unsuccessful in deleting Camera Raw or the Creative Cloud application, now the Uninstall utility and Diagnostics won't even open. I have angered my Adobe overlords and I repent miserably. I have already tried re-installing Creative Cloud. Everything is still broken. Please spare some advice, and let me know if I am entirely screwed and will need to replace my hard drive.

I'm paying an Anual, Monthly plan of $31 a month to have access to all of Adobe Creative Cloud apps, yet I only have access to the basic apps:I wanted to try Premier pro as it's an app that should be available to me, yet I see "Try and Buy" as the option when it should be install with my plan...Does anyone know what's going on here??Thanks!