Questions

I have a VMWare view environment with linked-cloned desktops.On my master image I have installed Adobe Acrobat Pro DC and composed the desktops.On a virtual desktop I start Acrobat which is asking for my Adobe ID. When I logoff and relogin, starting Acrobat again it ask again for the credentials.I would expect that these are stored in my profilePersona Management is working properly. I followed these instructions: Common Deployment Options and Methods — Enterprise Administration Guide Any ideas?

Hello all,I'm trying to create a serialised package that  contains After Effects (2017) version 14.0 using Creative Cloud Packager to install in school labs,  that problem is that I can't find that version, there are only After Effects 2014, After Effects 2015 and After Effects 2018. please guide me.Thank you 

I just bought my creative cloud for one month but when I logged in and open the creative cloud application on my window, all the application can only use in trial version!!How come?

Both new AE and PR 2018 a full of bugs, please provide link to downgrade!! Getting really tired of this.

Some, but not all, Adobe-made applications fail to install via Microsoft Intune and I am wondering why. I contacted Microsoft about the issue and they suggested I contact the application manufacturer.

I have a valid CC licence for teams and just upgraded to InDesign 2017 and now it takes me to a trial version. I have tried to reinstall the application, restart CC with no results. Any suggestions?

I'm getting error message when trying to create a package for few Adobe Products, such as Frame Maker, Contribute, RoboHelp. Any Idea ?

When I log in Adobe ID on my Samsung mobile phone, it shows: You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.Why and how to resolve?

I'm using Adobe Acrobat DCI'm printing pdf's from an ERP to Adbe PDF printerthe printer port is set as \Documents\*.pdf BUT I'm being prompted for each file namehow can I avoid that as I'm printing hundreds of documents?

HelloI am writing from SerbiaI am wondering if someone could shed me some light on this issue.Here in Serbia we can only get Adobe CC for Teams,which is available through re-sellers,at a close to insane prices if you want to buy it as an individual.It's about 6-7 times more than standard individual fee,if you could even get it, because sometimes the re-sellers need proof that you are a team (e.g. you have registered company)and not an individual.So basically, if you are an individual from Serbia, you can't buy an individual license for Creative Cloud.However, I have managed to get a license through 500px website membership (it is only a double of original price, since you pay for 500px membership too)and used the CC for a year.Now when I need to renew my subscription, Adobe doesn't allow it for me to do it directly through creating a payment method on my profile.Also, 500px website doesn't allow me to renew Membership with added Adobe CC plan.As I have searched about this over the past

I purchased Adobe Acrobat 2017 with a new Surface Pro 4 (Windows 10).  I had no trouble logging in to the LWS site to download the software or run the extraction.  However, Setup to actually install the software won't run, whether I tell it to after the extraction is complete or manually run Setup (as admin or otherwise).  I've turned off the antivirus to make sure it isn't blocking the install, re-downloaded the software and re-extracted it, and also run the Adobe cleanup tool in case something was corrupted in the first install attempt (the cleanup tool found no Adobe software installed).  There is no error displayed on the screen, Setup just fails to open.  Looking at the Windows Logs the Application Event logs list error 1000 "Faulting application" whenever I try to run Setup, but I can't find a cause or fix online.

I have an Adobe ID which is the Primary Admin of one active CC for Teams license, which I'm not going to use anymore. I've now started at a new company which uses CC Enterprise and I want to use my old Adobe ID in the Enterprise. So I have two questions:What happens if my old Adobe ID gets an invite to the Enterprise since the old Adobe ID already has an active license?Could someone guide me through how to invite an existing Adobe ID to CC Enterprise (The admin believes that this is not possible).I've read through the documentation multiple times but I'm still confused, and since I'm not admin over the CC Enterprise, I'm unable to experiment myself.

My organization has licensing for Photoshop Elements and I have recently packaged the product using Creative Cloud Packager, following Adobe's best practices guide.  I am currently testing the SCCM package to ensure that it is functional, before allowing it to be distributed to our user community.  The product deploys with no problems on my test VMs, provided that no version of PSE was installed previously. I have a task sequence that uninstalls the earlier version and its associated products (the previous version was PSE9).  Following the uninstall, the system is rebooted and the installation begins. During the process, it appears to complete successfully, but the product never actually appears on the target system.  Looking at the logs, I see the following stopping point:MSI (s) (0C:64) [16:07:43:110]: Product: Adobe Photoshop Elements 15 (x86). The file C:\WINDOWS\system32\atl110.dll is being used by the following process: Name: NwmSvc , Id 2404. Info 1603.The fi

Hello,1. I enabled a Software Installation GPO for distribution of Adobe DC (French version) that contains Patched latest ReaderDC.2. GPO perfectly applies to the computer, but installation not happens.3. For troubleshooting I executed"msiexec.exe /i AcroRead.msi TRANSFORMS=AcroRead.mst"the result:very first window waits for clicking Install button.Then the package is installed without problem and all customizations aplies.4. Digged in a bit and found in Adobe Customization Wiz doc:Installing interactivity optionsNote: Do not run in silent mode if you need to install the product in a non-English language that matches the OS language. See the language section below.By default, the installation process displays the installation screens to the end user. However, you can control this behavior by choosing one of the following:◾ Interactively (with full interface): Displays all installation screens. ◾ Unattended (with no user interaction, only a progress bar): Suppresses all inst

Current situation and environment is this.  We have an iMac computer lab at the college with 25 seats.  This lab gets constant rotation throughout the day with about 5 classes taught in it.  The iMacs are configured and joined to Active Directory on our domain.  Students login with their student ID/password to the machines so they all have their own profile.  Since the machines are used by multiple different people throughout the day, we use Device Licenses for the room.  This works well and is easily deployed through CCP.  There's no Creative Cloud applications, no one needs to log in with their Adobe accounts, it's all good.Here lies the problem (from staff/students) and the question.  Staff/Students would like to be able to use Add-ons, the Digital Publishing Suite, Typekit, etc.  This all seems to require Named licensing and logging in with Adobe IDs.  With Device Licensing set up, if people log in to Adobe on the machines it breaks

I format my macbook and try to install the creative cloud package it give me error message the installation failed i try all what i know but the error still . before i install it in many computers in the lab it was ok but now i don't know what is the problem .

We have a computer that is perfectly configured exactly how we need it for business use.  Is there a way for us to copy all of the settings: buttons, menu modifications, etc. from that computer and push it out to all the other machines to start off with a perfect mirror of the expected business use?  Have yet to find something that includes copying everything for deployment.

I check a couple of sources regularly, to learn what updates our software may require, but seem to have missed recent Acrobat DC notices.  I hate to hear about patches from clients first!  Is there somewhere to signup to hear about Adobe patches?

I have enabled the Notify me by email when Creative Cloud application updates are availableYet i am not receiving any updates via email.  I usually get an update two to three times a month.  Now an entire suit has been released, and no updates stating it was coming were received.  This is a big problem when you manage application deployment at a university.Where to enable: Login to your admin console (adobe.com, manage enterprise), packages tab, on the left menu tools and notifications, has a box on that page that says "notify me by email when creative cloud application updates are available"Only, they don't seem to be working at the moment.  Thus why i'm currently searching the forums looking to see if any other lack of notifications has been reported.  Anyone else having this problem?Frank

I have downloaded the latest version of adobe reader DC 17 but where can I download the customization wizard.

We have upgrade to acrobat 11.22 however on some machines is wont open, i see it is thinking. platform is windows 7. When i uninstalled and installed version 10.xx it works fine. On the new version 11 i see it is trying to launch Acrobat however i assume that some process are blocking it. I see adobe manager process starting intermittenly in the task manager. Any help ?

Hi, Since we are extending department we decided to go from an individual user license to a team license. On my computer I always used this single user license. But when I log out and log in with my new ID, the team license one, I am not able to use all the apps which are currently installed on my PC. It tells me I have to install them again. Is it possible to somehow link the installed apps to my new account?Regards,Marten

Has Adobe changed it's licensing from the answer in this July 2017 post Creative Cloud Individual licenses for a business?  to forbid the use of a Creative Cloud Individual Subscription for commercial purposes? Or not allow more than one Individual Plan user per business?If the licensing has not changed, why is Adobe not correcting the misleading and unethical practices being employed by their "Global Business Direct" unit (note this is the same unit another user cites in the linked July 2017 post above)?I received the below email and subsequent phone calls today from the individual claiming I was REQUIRED to upgrade from my Individual Plan to a Business Plan or I "would be hearing from another unity in Adobe" to follow-up. When I asked what the consequences would be if I refused, he said he couldn't answer because "he wasn't with Adobe Legal." The undertone was clearly understood to be "Agree to the change or else." When I pressed the employee to what the "or else" would be, he m

I'm trying to create a deployment via SCCM of the latest version of Adobe Acrobat Reader DC for our organization, and I'm having some difficulty getting it to work properly.  Here are the steps I've taken:Downloaded the executable for version 2017.012.20093 from Adobe's enterprise webpage and the patch for the latest release (2017.012.20098).Extracted the executable to a new folder.Opened the "AcroRead.msi" in Adobe Customization Wizard DC, customized the installer to my desired settings, and generated a transforms file named "AcroRead.mst" to the extracted folder.Removed the "AcroRdrDCUpd1701220093.msp" from the extracted folder and replaced it with "AcroRdrDCUpd1701220098.msp".Modified "setup.ini" as follows:Copied the files to my SCCM application deployment share, which contains the following files:Created a device collection and application in SCCM, distributed the content to my distribution points and deployed it.The command line is as follows:msiexec /i "AcroRead.msi" TRANSF

Dear Team ,My name Nhu from TD&T in Vietnam . I have created  new VIP for my customer , when I add product the system show  error below : Please see help me  , what happening with this VIP .VIP#A10F8708A4F28A92494A