Questions

After opening a program, AAM opens and gives two options: sign out all other computers or that you've already signed out of one.I choose to sign out all, click the submit button and then it crashes every time. It is preventing me from using any of the applications and is only recent.I have two workstations at my office in different rooms that I use and then a laptop at home so this occurs semi frequently when I take work home. The issue is on my laptop.What can I do to fix this?Info:Mac OSX El Capitan with most recent versions of all apps (full pro subscription).Just used the cloud cleaner app that was recommended, restarted and downloaded all of the apps again and still same issue.

HiI am trying to package Reader DC. I am using the Customization Wizard to make the package.I have seen others with this issue but they have not been answered or at least I have not found the answer.I want Reader DC to not be my default reader on computers where a full PDF editor is installed. I have made all of the suggested changes to the Direct Edit Properties, ownership=0, leaveownership, etc, but none has work. I have been testing other options for this. I have even installed Reader DC and manually changed the registry on the computer but even after the registry change the Default viewer is still Reader DC. I was wondering if any one else has found a solution to this problem.

отзывы редакция.pdf - Adobe Acrobat Pro DC (11 kb) закачан 25 марта 2016 г. Joxiпомргите разобраться. В пробной версии не рабоатет кнопка "редактировать".

My company has an Enterprise version and was told to download the CC 2015 trial version then run the serialization.  I have done this, but my installations still say I am running a trial version. 

I updated subscription to Photoshop CC 2015 from the account of the money was withdrawn , but the program does not start , why ? Windows 8.

Hello,We've got a pile of CC packages made with CCP before which have worked without any problems before. For Win7x64.Suddenly not getting installed anymore. First discovered this with muse CC2015 package which was deployed to a next set of computers. Only like 5/15 got installed, rest failed repeatedly with error code 0 ( !! success, but the software is not installed). If we remove some or all of the previously installed CC programs to these comps and try to reinstall any of  'em, none will get installed. Same msiexec exit with 0. No luck running creative cloud cleaner tool. No luck cleaning common files. No luck forcing msiexec REINSTALL=ALL REINSTALLMODE=vomus. We're totally stymied.

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We bought licences for All Creative Cloud applications for our devices.We are using symantec Ghost solution to deploy a master image of a syspred Windows in our classroom.As before, we were using AdobeSeralization.exe to activate the CS 6 products.How to do that with Creative Cloud Packager?I saw a lot of documentation to deploy the products with SCCM, but we need to put it in the gold image to ease the deployment.Thanks a lotBR

I bought a new card to up date my access. I tried, signing in, I do not see the edit button to enter my purchased card.

Hi,How do i deploy Adobe Reader DC without it taking PDF reader ownership from another non Adobe PDF reader?My transform file is setup as follows:Default viewer for PDF files - Installer will decide...Direct Editor > Properties:DEFAULT_VERB=Open (changed this from Read)LEAVE_PDFOWNERSHIP=YES (i added this. I also tried this in the install command line)OWNERSHIP_STATE=0 (this is for Win8 only. I'm installing on Win7 but thought it couldn't hurt to try it)I've tried with different variations of the above.The other PDF reader is Nuance Power PDF Advanced. This is the one i want to remain as the PDF viewer owner.Thanks,Aaron

Dear Customer service!I work for a creative agency, and we want to purchase 3 CC for our graphic designers. However I have some questions regarding to your support service.First of I would like to ask what your support service includes. I am also curious about the length of your reaction time and the way you treat the issue that may occur. Do you receive direct problem reports from the program I use, or do I have to write a separate message to a service address or perhaps skype etc. are decent ways to contact you?Thank you for your answer in advance!

I am in process of implementing SCUP into our SCCM 2012 R2 SP1 environment.  Currently, I have Adobe Reader updates imported and deploying, etc., however, I am seeing some weird behavior in which updates machines are reporting under required, not required, etc.Our current base install version of reader is 11.0.10, which we have patched to 11.0.11 currently.  In my reader updates deployment, I have 11.0.2 through 11.0.14 (the latter being the goal version to get the enterprise onto), however machines only report 11.0.2, 11.0.05, and 11.0.08 as required updates, which will install and appear to roll back our current 11.0.11 versions.  I have a case open with Microsoft, and the engineer I am working with did note that they have limited information on the Adobe content, however, they do have notes that show that 11.0.02, 11.0.05, and 11.0.08 are considered "out of band" from normal quarterly updates.  All other updates, including the 11.0.14 update are showing as "not r

I created a package using the CC Packager and selecting the programs I wanted. I included Acrobat Pro DC. I ran it from the network using the MSI file and found that Acrobat didnt install. I researched this and found the following page: Deploy Adobe Acrobat XI or DC which explains that Acrobat will not install unless setup.exe is run. I reverted the computer I was testing on, using a system restore to before Adobe CC was installed. Then I ran the same package but this time used the setup.exe from the network. It has failed every time, I have tried it using a batch file in --silent mode, as well as running "as administrator" (and I am logged in as an administrator). 03/08/16 10:47:46:958 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 6492 | Build Version - 1.9.4.503/08/16 10:47:46:958 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |  |  | 6492 | Logging Level verbosity Set  to 403/08/16 10:47:48:679 | [INFO] |  | ASU | MSIInvoker | MSIInvoker |&

Hi all,I've set up an internal Adobe Software Update Server and it works but one update(for InDesign) continually fails to deploy:12/10/14 11:49:49:054 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 245368 | install updates returned statusCode:44, errorCode:712/10/14 11:49:49:054 | [ERROR] |  | AAMEE | Utilities | RemoteUpdateManager |  |  | 245368 | *** Failed to install (AdobeInDesignCC2014-10.0/10.1.0.071) ...I've tried rebuilding the directory with the AUSST tool twice and each time I get the same error.Also, none of the "2014.1" updates for applications seem to be picked up by this tool, is this the expected behaviour? What's the point of the updater if it can't update Dreamweaver 2014.0 to 2014.1? (Versions 14 to 15).Thanks in advance.Sean

I please need some assistance

I have an old laptop with Photoshop CS3 installed on it that will not allow me to deactivate. The new laptop I would like the program installed on has no CD drive, so when I get to the serial number portion during installation, I reach a dead end as it says I have hit my limit of installs. Please advise ASAP.

As the question asks. What happens? I am looking for a way to control adobe updates.

I bought the creative cloud students package few days ago , but am only allowed to download trialversions. How come? Order number:AD005001981EDAU

I just purchased and downloaded the adobe product. Would I be able to allow another person to use my product without them having access to my documents. I want to give them the ability to use the adobe product also utilizing their own documents and having no access to mine.

We use LANDesk Management Suite for pushing out software. The current issue we are running into is that Adobe Reader DC asks for updates once they are published. We need to know how to disable that for our end users. I have no idea as to where to even start; any help would be greatly appreciated.  The Adobe DC Reader updater keeps popping up on the screen, nagging our end users to update when they should not see this at all, as we (the IT dept) will be doing the updates in the backgroundWe are currently running Windows 8.1 and Mac OS X 10.9.5 (Mavericks)Thank you for your time & Feel free to ask me any more details about this issueAnother note - this is the same type of issue encountered for our Adobe Flash users.

Hi,I've just about completed Acrobat DC installation with the Customization Wizard, making new entries in the Registry or utilizing the Edit Preferences, and copying these to the HKCU or HKLM as appropriate.I am stuck on these three areas:1) in AVConversionFromPDF I want to change the "Primary OCR Language"  for Word. This wasn't picked up by the entries in cSettings2) Color Management: here I'd like Settings: Europe General Purpose 3 as default.3) in Multimedia Trust (legacy) I want to select all three playback optionsMany thanks  in advance for any pointers or advice.

Hello all,I have an AUSST server setup that works fine for all the Macs I originally set it up on.  They are 10.8 or 10.7.  None of my newer Macs use the AdobeUpdater.OVERRIDES file correctly.  I can't find any differences in how they are set up.I can watch the traffic by doing a terminal on the workstation and running:Lsof -I -r1 | grep <ip of our ausst server>Then click on an update to install.On the new installs, no hits.  On the older machines, tons of connections to the local server.Anyone have any thoughts?Thanks,-John

IM FRUSTRATED 2 DAYS OF WASTED TIME AND STILL NO LUCK

Hello,I have a question regarding silently deploying Adobe Acrobat Pro DC (Continuous) via Creative Cloud Packager.Previously, we have been deploying via MSI & exception deployer method. This has worked fine for our environment so far.I've recently updated to the CCP 1.9.3, whereby the deployment method has now been superseded by simply using the "setup.exe" instead of pre-post, exception deployment, etc.I've also followed the updated documentation regarding silently deploying using setup.exe as seen in the below links.https://helpx.adobe.com/creative-cloud/packager/ccp-readme.htmlDeploy Adobe Acrobat XI or DC‌While this method technically works on machines with no applications running, our problem is the following:Acrobat DC has several dependencies or non-ignorables that halt installation if they are open. These include Microsoft Office apps such as Word, Excel, Powerpoint, etc. Previously when using MSI method, the /qn /quiet, etc switches would still allow for an installation o