Questions

A user has a Creative Cloud All Apps device licence installed on their Mac.  When it was initially installed there was no licence available so it showed on the Admin console as temporary.  We have applied a lic file to the device and the installation is now showing as Active.  However the Audition app is still saying “try”, so we assume it’s still not licenced correctly.  Any ideas and suggestions welcome.

I would like to buy the 14.99 suite upgrade from my current 9.99 photography package.

Is there Adobe software for making an audio slideshow? If not, which one would you suggest?

What versions of Google Chrome, Firefox and Internet Explorer supports Edge Animate cc 2015?

My Adobe states that some of my components are missing and to reinstall the application. I cannot find where or how to do so?

I am trying to create a updates only package for CC 2015.  I am using Creative Cloud Packager and I selected just the updates for each app.  As it finishes downloading the updates and it starts to build the package I get the following errors located in the log:[FATAL] AdobePackageBuilder -  Error initializing Communication Channel. Error : 4...[FATAL] AdobePackageBuilder - Error initilizing packageBuilder. Exiting...

We have CS5.5 install on several computers across our district.  We have recently purchased CC and are in need on uninstalling 5.5 remotely and silently.  I have come across a couple of answers but none of them work.  I installed them by simply running setup.exe, no deployTried this “C:\Program Files\Common Files\Adobe\OOBE\PDApp\DWA\Setup.exe” –mode=Silent –deploymentFile=”%PATH%\uninstall-en_US.xml” When I grab the XML file from the deploy folder and run the above I get: UI mode: Silent Error : install source path does not exist. Exit Code: 20 Maybe because I didn't use the XML to deploy it?I tried this tool, but all it does it remove the entry in add\remove Use the Adobe Creative Cloud Cleaner Tool to solve installation problems I didn't install using AIMEE so I don't think I can uninstall with it?Thanks for any help!

I have used the customization wizard, input my serial number and every time I install the Acrobat package I am prompted to Sign In to Activate my software.In the customization wizard I have tried to click "Grant Offline Exception", but I get an error every time (log at bottom).I need to find a way to disable this box as the users that have the software will not have an associated Adobe account to activate the software.Can anyone help?Thanks11/17/15 14:45:38:850 | [INFO] |  |  |  | Adobe Silent Activator |  |  | 12876 | __OOBELIB_LOG_FILE__11/17/15 14:45:38:850 | [INFO] |  |  |  | Adobe Silent Activator |  |  | 12876 | ***********Silent Activator Launched = 9.0.0.2,7.0 ************11/17/15 14:45:38:920 | [INFO] |  |  |  | SLCoreService |  |  | 12876 | Starting up SLCore 2.0 Release (build 2.0.1.360321).11/17/15 14:45:38:920 | [INFO] |  |  |  | SLCoreService |  |  | 12876 | Service constru

We have an enterprice school license for the creative suite. but i need to use Encore for producing dvd's . So i download the free version of cs 6 encore ,install it ,but after a several weeks it stops and has to anyway registred with a serial number. or it say's that its not running in non Royal Serialised mode..What can i do , its so stupid adobe removed encore because a lot of people still uses DVDHans

Just downloaded the latest version of Adobe Acrobat DC 2015 and when trying to run the latest version of the Wizard (CustWiz1500920069_en_US_DC.exe) I get a message saying "Wizard cannot modify this package. Please browse to a valid Adobe Reader or Adobe Acrobat MSI package."

Working with Acrobat DC, found the method to create an exception for the master image.  Ran the command before saving the image.  Acrobat now works (doesn't ask for a login), but my previous install of the Master Collection, which ran with another prov.xml licensing solution has reverted back to it's unlicensed conditon.  The Acrobat DC exception also removes the credentials from the Adobe Creative Cloud Desktop.  Is there anyway to make these pieces of software play nice for imaging?

I am a lead teacher at a secondary school. We currently have CS3 and a 139 devices. We are comparing the Creative Cloud Suite (preferred) or the Adobe CS6 Collection. We require approximately 600 students to have access to it (we are looking at a per device licence rather than per student). Can anyone give me some help with arranging quite/getting educational discounts etc? I am writing a proposal to hopefully secure some funding for this purchase for our school.

Hi!Can I upgrade from CS 5.5. to Cs 6.bought from a reseller, but I guess not authorised.If that doesn't work: any advise to UpDate CS 5.5. I'm having trouble with downloading and installing updates für PS, AF, PRThanx a lot

I have Lightroom installed at my desktop but when I go and try to use it on my Laptop it pops up a note saying that I have limited use?

I am trying to upgrade Camera Raw 9.1.1 for my CS6 install to support the Nikon D7200, and I receive error U44M1I0 when I try updating. It downloads fine but won't install. Error log:Photoshop Camera Raw 9.1.1(CS6)There was an error installing this update. Please quit and try again later. Error Code: U44M1U5Adobe Application ManagerInstallation Successful. Error Code: U44M1I0

I will simply post my conversation with tech as it has all the details.shering: As I understand that you are not able to activate the software is that correct?john byrna: Yes, but it was previously activated on the same computer beforeTshering: Thank you for confirming your issue.Tshering: I will be glad to check your issue and will help you accordingly.info: Your chat transcript will be sent toNUTRITIONHEALTHREVIEW@GMAIL.COM at the end of your chat.Tshering: May I have your serial number?john byrna: 104512028591077470608830Tshering: Thank youTshering: Please allow me 1-2 minute(s) to review your account details.Tshering: I have checked your serial number and it is for Photoshop CS for window.Tshering: The software is old version.john byrna: CorrectTshering: https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html#Tshering: You can download the link I have provided you above and you will get the new serial number from same linkjohn byrna: Will i be able to activate without

My account is a member but it's not active. please support too. my account is "apisit.v@pttgcgroup.com".Thank you & regards,

Hello! I' ve got some problems with Creative Cloud: I got a new license for Adobe Product. When I click "Manage Group" on the web-site I see it in my Work Group, but when I destinate user and he accepts invitation, he doesn't change status. It is still "Waiting user", "The invitation was send" and that's all. What am I doing wrong ? Thank you!

Hi Adobe.I was using a trial version of Adobe CC, and, when I bought the full Adobe CC, after payment has been done, I was descovering that I bought Adobe CC for teams. In Danish I have chosen the full package. How come that in English it appears that I bought Adobe CC for teams? Can you help me her?After that, how can I go from trial version to full version on my computer? When I open my Adobe programs it still appears that either I continue the trial or I buy the full version. Should I downloade it again or what?Thanks a lotBest regardsBrindusa

I updated my billing for new c card, I have my paid October invoice and I am still getting the ( only 30 days left ) message.

I am creating installation packages for the 2015 release of creative cloud and have run into issues with InCopy, InDesign, and Dreamweaver.  All the other 2015 CC products will launch successfully except for these 3.  I get the error message below each time I launch the application and am able to continue using after I click on "Quit", but the message is persistent.I am using the latest version of CC Packager (1.9.2, Build 53) and build individual packages for each product with the CC Desktop application disabled.  I deploy them to a Windows 7 environment using group policy.  I found the workaround to manually rename the "Adobe Desktop Common" folder but this isn't really ideal in an environment with a hundred machines.Please advise with a fix.

in order to proceed to a creation of users account do we need to registered our domain?

Hi I am leaving the company where I work and my adobe ID manages the team for Creative Cloud licences, how do I assign it to my replacement? Cheers

Have CS5.  Want to download to a new computer as old one is dead.  .exe file asks for some kind of archive file that is not present.  Any ideas?

I misspelled the serial no. when installing. Naturally it did not get reconized. Now what?