Questions

Hello,I am facing an issue with charges for Adobe Illustrator. After using the software during a training session, I continued to be charged even after attempting to cancel the service. The charges were as follows:27/05/2024: €26.8624/06/2024: €26.8626/06/2024: €134.32I managed to cancel the program on 26/06/2024, but I was still charged. Has anyone else experienced this or knows how to resolve these unauthorized charges?I appreciate any help or guidance.Sincerely, Joaquim Constantino

With a few pdf's I used I was able to edit them in Adobe Acrobat, but when I open them in illustrator I can't edit them at all. I try to release the clipping mask but noting happens. It seems like one big picture. Here a clipping of the way I can edit in Acrobat

Olá pessoal,como faço para essa mira do Gradiente sair e voltar a ser uma barra ?

Help.When I use the Free Transform Gradient, the bounding box got bigger. It makes it hard for me to align the shape in my artboard. It doesn't happen when i use a different type of gradient tool.  When i tried to expand the shape, and it showed a rounded corner stroke. I am not sure how it happened, or how to turn that off. 

Why can't I see what magic wand selected? 

ANY ONE GET THIS ERROR CODE (25,700) WHEN TRYING TO OPEN 

Can't save illustrator file showing blank windows

I have a problem with Illustrator. It does not recognize the video card. I tried all the options found on the forum and on the internet, but it does not work.

I open a new document, start to create and when I do a Save As, I get the spinning beach ball for about a minute. I try to Export and get the same issue. I simply try to close and get the dialog box to save as Untitled-1 and I get the same issue. I have restarted my computer multiple times and have the latest updates to my OS and Illustrator.

I created a pattern in Illustrator, when I export as a PDF a white line appears. How can i fix it?It is important to note that this also happens with the patterns I created in the past, and there was no problem with them before, the problem appeared about a month or two ago.

Bonjour,Je suppose que la réponse est sous mes yeux mais je bloque actuellement et je ne dois pas avoir les bons mots clés pour trouver la solution sur internet...J'ai un ovale et je souhaite lui mettre un contour bien précis (un tracé effet vagues)Comment puis je mettre un tracé en coutour de ma forme ? Est-ce possible de créer nos propre profil de largeur comme on créer un motif ?Cf : photo Merci d'avance pour vos réponses 🙂

When I go to map the image with a symbol, it renders completely backwards (upside down, text reversed) but what's weird is that I originally did it, it worked. It's just after opening up the file after closing and saving it (even the preview image has it correct, it just doesn't load at all. It almost seems like the surface numbers are different than they were originally too).Anyone else ever have this issue or know what could be the cause?Thanks!

 

Mi sistema operativo es incompatible con todas las aplicacionesTengo una IMac OS Sierra 10.13.6, mis aplicaciones son incompatibles con el sistema, no puedo actualizar más. Estuvo en reparación más de un mes.

I want it for a perosnal project of mine - a micronation - and this was my last option 

Hello, I only ever need to export as jpg, is there a way to switch it from png to jpg, so I dont need to change it each time? Thanks! 

I opened a PDF on illustrator and saw that I don't have the fonts present in the pdf, and I can't even find them on Google. I really need them to save me a lot of work (putting all the texts in font I own).The names are CIDFont + F1 to CIDFont + F5 (ie it has f2, f3 and f4). Eu abri um PDF no illustrator e vi que eu não tenho as fontes presentes no pdf, e ainda eu não consigo sequer achar elas de jeito nenhum no Google. Preciso muito delas para me poupar um grande trabalho (o de colocar todos os textos em fontes que eu possua).Os nomes são CIDFont+F1 até CIDFont+F5 (ou seja tem o f2, f3 e f4).

I'm having an issue where Pantone Connect is stuck in this loop that I cannot move past. It was working just fine until out of the blue this survey popped up. No answer gets me past this screen and instead I'm given an error message that says "Personal Information Update Failed". (See attached screen grab) I've closed the app, restarted the computer, turned the computer fully off then back on again. I've tried uninstalling the Pantone Connect plugin AND uninstalling Illustrator, then turning my computer off then back on again, reinstalling both and I'm still stuck here.  Has anyone else come across this issue?

I turned off my laptop and didn't save my Adobe Illustrator files, then I opened Illustrator and closed AutoSave window because I thought I had everything saved. How to recover my files now? There isn't any .aid files in DataRecovery directory, only "AIDBTemp(symbols)" folders.

hi all,ive recently installed the new illustrator update, v. 28.5, and it started crashing frequently, about every few hours, though i cant pinpoint what is making it crash.Bug?

Hola, estaría necesitando ayuda. Me pasa que al exportar en png o jpg mi mesa de trabajo el archivo queda con colores mucho más saturados que los originales. No es un problema del modo de color del documento ya que estoy trabajando en RGB. Adjunto imagenes. Si a alguien le paso y me podría ayudar se lo agrdecería muchísimo.  

Hello, I have an EPS file which looks great when I open it (in RGB). However, if I try to place it in a document the colours change, almost as if I am switching it to CMYK, which I'm not. I want to place a bunch of different EPS files using a spreadsheet but the colours are not right. I have gone through all the different colour settings but nothing seems to make any difference, I cannot get the colours to line up. Any ideas? Here the left is what I want but the right is what I am getting. ☹ Many thanks.  

The Question is I have nearly about 20 artboards where by chance the number of artboards used may differ based on file.So I need to remove all the empty artboards.

I'm looking for a Find and Change solution, can anyone help?I want to find all text that matches a specific font family / format, and then change the actual text content. In this instance, I want to find all text using the font Fira Mono Regular and delete it.I would really appreciate any help! 🙂

Hello! I really need some help. I updated my adobe illustrator and now the recolor tool is not working for any of my patterns. I open the tool and click a new swatch group but the colors on the actual pattern dont change. Can someone help me with this please? I need to recolor my artwork asap for a project! Thanks!