Questions

 I am experiencing a severe and recurring bug where text elements shift entirely out of their designated objects and bounding boxes. This is most prominent when opening older files or files created in previous versions.Even after updating to the latest version of Illustrator, the issue persists. Every single time I open a project, I have to waste hours manually rearranging text to its correct place. It is incredibly frustrating, tiring, and is significantly impacting my professional productivity.  Updating the software has not fixed the problem. without update  previous allighment and position were this.after updating file text had changed its position. 

1. Am I allowed to embed advertisements in the Adobe CEP plugin I developed?2. Is it legal to embed advertisements of the company where the plugin developer works?3. If the plugin is not uploaded to the Adobe Store, is it allowed to embed advertisements in the plugin?4. Are the profits from advertisements in the plugin legal? Thank you

So this issue started only a few days ago but it has made it so I can’t do any of my design work.Illustrator laggs out for 30 seconds to a minute when I'm scrolling through the character lists and wanting to test different fonts for a design. This is sometimes not so bad, but with a little bit more graphically intense/ complicated fonts it is so bad. The program just completely decides to lagg out on me and I can't do anything about it.I have tried to install other versions, redownload the newest versions, tried disabling the ‘Enable missing glyph protection’ and I have GPU performance mode on. Any idea's on what to fix? My computer specs are:AMD Ryzen 5 5600X 6-Core processor32GB of RAMSamsung SSD 970 EVO PlusNVIDIA GeForce RTX 3060 Ti Down here is a font example where illustrator freezes for 30 seconds to a minute 

Hey there!I've just run into a very weird problem with Illustrator CC. I can't seem to copy and paste anything. I'm not copying or pasting from another program or even from another illustrator file, copying simply doesn't add anything to the clipboard and paste is always grayed out in the Edit menu.After googling a bit I saw a forum post on the Google Chrome forums saying the issue was related to Chrome being open and the Skype Click-to-call extension interfering with Illustrator's clipboard, but I don't have the Skype Click-to-call extension and even if I close Chrome and relaunch Illustrator, no luck.I'm all out of ideas, can anyone help? As you can imagine this is super frustrating!

"Illustrator bug (latest version): I can't copy/paste smart objects into Photoshop or import my files into InDesign (the rendering is invisible). Only transferring to a new .ai file seems to 'fix' the content. Has anyone else experienced this problem with the connection between Adobe software recently?"

In Adobe Illustrator 26 on macOS 15.7.4 (Sequoia), externally linked .PSD files are not being preserved. The .PSD functions normally when first placed and can be updated or opened via the Links panel. After saving and reopening the document, the link is inactive, with “Update Link” and “Edit Original” greyed out. The PSD has to be relinked, which is then lost on the next save/open.Illustrator 25 works fine.

I have my variables set up. I've loaded a variable library (CSV) and exported all the datasets as images.Then I was able to load a new csv file and export it again.But after changing anything in the file, I now get the dreaded "The filter cannot complete because of an unknown error."I saved a backup and deleted all the bindings and it loads. But I have too many bound objects to set up each time to do this every time I make a change and load a new csv file. Deleting the datasets doesn't even fix it. I have to unbind and rebind the objects to get it working again. I've had this happen before and just lived with it, but this time I have too many objects to redo it. Is there anything I can do to get it to work? Thanks,Bryan 

Hello,I have two layers I am trying to trace on.  When I lower the opacity on one layer, the image does not show through clearly.  Is there any way to fix this?

Bonsoir la communauté, J’ai un bug sur mes fichiers illustrator et je ne vois pas d’où vient le problème.Je travaille sous profil Coated Fograph 39. Quand je mets un noir d’impression (C30, M30, J30, N100). Si j’exporte en pdf ou si je ferme et réouvre mon fichier, systématiquement, mes noirs deviennent (C0, M0, J0, N100).J’ai beau choisir l’option dans mes préférences “reproduire tous les noirs comme noirs intense”, cela ne change rien. Auriez vous une piste? Je vous remercieCé

I opened a file I was working on yesterday and ALL color swatches used are missing. What happened? Where did they go? I opened some older files, and same thing across MULTIPLE files. All color swatches gone. How do I get these back?!? Adobe Illustrator 29.7.1

While visiting the Adobe help site, I just realized that the Photoshop and Illustrator user guides are no longer available. Those guides contained complete, technical, and detailed information about the applications. Now, the new guides are very basic for beginners. I'd like to know who has access to the complete Photoshop and Illustrator user guides and why Adobe no longer publishes them.

Hi,I am trying to make a globe with longitude and latitude. I have sucessfully made the first globe in this illustration (this is not my design):  ...but what I’m struggling with is the second globe. Ignore the map, colouring and labels, I’m simply looking at drawing the concentric circles of latitude and longitude, all heading towards or meeting at the north pole. I think I can get my head around the latitude by drawing circles and then using Shape Builder to trim them, but it’s the lines of longitude that are difficult. I asked AI and it gave me these instructions:Step 1: Create the Grid (The "Map Art")Before we make the globe, we need a flat grid to wrap around it. Draw a Rectangle. Hold Shift to make it a perfect square. Give it a stroke and no fill. With the square selected, go to Object > Path > Split into Grid. Set the number of Rows (Latitude) and Columns (Longitude). For a standard look, try 12 Rows and 24 Columns. Click OK. Open your Symbols Panel (Window > Sym

ola!Estou com problemas na instalação de alguns programas.Ja falei com dois atendentes por chat e por ultimo recebi um email me instruindo a vir aqui na comuniddae.Meu Macbook tem a versão Big Sur 11.7.11, acabei de assina o creative cloud Pro.Porem, nao estou conseguindo baixar versões anteriores de alguns aplicativo como por exemplo o ILLUSTRATOR.uma atendente por chat  me enviou link do Illustrator    2024 para baixar.mas, nao deu certo.acho que precisar ser versão anterior tipo 2023.por exemplo o photoshop que tem aqui no mac e de 2021Como posso solucionar isso?  alguém pode me ajudar ?

Has anybody successfully fixed the mousewheel zoom in Illustrator on Windows? Very capable up to date machine. Updated / reinstalled OS, AI and Nvidia drivers. (Studio drivers should really be tested before Qualification)Updated Logitech driversTried Different UI scalesTried with and without all the Hardware Acceleration GPU preferencesWith and without Live zoomWith and without Smart Scroll (logitech options+)I am not sure how many versions of AI have to go back to get it working againThis is a major bug that keeps happening and it would be good if some resource could be allocated to fully testing and fixing it.Losing a LOT of time to the app hanging when I scroll the mouse wheel Tristan 

Hi. After update to v. 30.2.1 I am not able to open ai. file saved as CS5 version on PC were we use older version of Illustrator CS5. 

Having some issues with the top bar menu drop downs. The biggest issue is that they won't expand fully and instead have the little arrows at the top and bottom to reveal hidden menu options. I'ts seriously disrupting my workflow. Also, my Effects drop down is super tiny? I hope someone knows whats going on here.

What is the best workflow to retrieve process color mixes (RGB, Hex) from a CMYK brand color via an ICC profile conversion in Illustrator? In other words, how do I ensure the correct ICC profile is being used for the conversion? Color Settings: North American General Purpose 2RGB: sRGB IEC61966-2.1CMYK: U.S. Web Coated (SWOP) v2 Should I change the document color mode from CMYK to RGB first, then retrieve the color mixes? (See below) Proposed Workflow 1:Document color mode is CMYK Assign Profile to document: Working CMYK: U.S. Web Coated (SWOP) v2 Change document color mode to RGB – Changing the document workspace to the sRGB IEC61966-2.1 profile. The swatches and graphics are also converted to the sRGB color profile. Open up swatch options to retrieve RGB and Hex numbers Or, can I leave the workspace color mode in CMYK, and simply retrieve the RGB and Hex color mixes? Will I get conversions via what I have set in the color settings – North American General Purpose 2: sRGB? Or, will be

Hallo zusammen,wie kann ich in Illustrator die Hintergrundfarbe von nur einer einzelnen Zeichenfläche so festlegen, dass diese Hintergrundfarbe beim Export tatsächlich mit exportiert wird? Aktuell verwende ich als Workaround ein farbiges Rechteck. Gibt es hierfür eine bessere oder offizielle Lösung? Ich wünsche euch noch ein schönes Wochenende.

There are AIC files on my apple tablet with a blank file thumbnail that I can see in my adobe cloud app, in a folder. I cannot open the file in Illustrator on the Ipad, nor can I export the file. When I open the app on desktop or on a browser, I can see the a folder but the files are gone. Has anyone had a similar issue?  

Howdy folks,   Over some routine system work, my 2023 Illustrator v27.x.x version got a bit fuzzy.  After uninstalling it, I noticed I was unavailable to download anything previous from Illustrator v28.x.x. to the most recent.  Problem is, I need v27.x.x. due to a plugin that won't work on anything past 2023.  Can anyone guide me to a place where I can download any of the 2023 v27.x.x versions of Adobe Illustrator?  thanks

I got an PDF from a customer. I selected the black and gave it the value 30/30/30/100. and saved it back to a PDF.After printing, the black was not black, but grey. When I opened the file in Acrobat, it was also grey. Opened back inIllustrator again, the black was as specified above.What is going wrong?You can check the file in the attachment, but only in version 30+. Lower versions import the PDF instead of opening it, and the grey wil show immediately. Any help or suggestions are welcome.

Hi Guys Ever since I have updated to entire Adobe CC to 2020. I have been facing multiple messages with regards to my source files on AI.  The pop-up message indicates " Illustrator could only partially read this file". Files were fine before the updates and after the updates, I cannot access any of my files now.  These are source files and before I get into a “Full Panic” mode, I really hope its a glitch on the latest updates, as I have absolutely no access to my sources other than AI. I have tried the recommended recover steps by opening the AI files on PDF mode then save it as PDF then open on AI again, unfortunately, AI doesn’t read the files.Adobe Technician, please help in assisting this matter ASAP as I have deadlines.   JA

Did anyone else have ‘View using GPU’ break in Illustrator 30.2? Although a supported GPU is showing in Performance prefs and GPU+animated zoom are both turned on, the ‘View using GPU’ is greyed out in the pulldown menu and zooming is back to the old drag selection box.I downgraded back to 30.1 on the same machine and it works fine.   

Hi! I’ve been trying to achieve this fill effect using a freeform gradient and halftone effect in Illustrator, but I didn’t manage to get it right. Can someone let me know how to achieve it? 

With the latest update for Illustrator if I click on the filter tab in the Font Menu, Illustrator freezes for a few minutes. If I'm patient it will continue where I left off. This happens every time I access the filter tab to sort by characteristics (script, hand made, serif..etc) Anyone know of a way around this?