Questions

I am using the ai app on my ipad (6th generation). AI is up to date. I am having issues when I attempt to use the vector tool with the file that I upload (jpeg, pdf, png) doesn't matter which. I have tried uploading from camera roll and files. I have made a new board and uploaded a file directly into ai to work on. Files upload fine. Once I use the vector tool, it automatically detects "sketch" for my graphic (2 colors). Once I click "logo" the app crashes at about the halfway loading line point every single time. I will add that when I use import and open most files are greyed out but I can then use "place" once I open a board and can then use most of the files that were greyed out before. Not sure if there is a connection there. I thought maybe it was the file but then I uploaded a separate png file and vectorized and then it completely disappeared. So I am thinking there is possibly a bug with the vector tool?

I was working on a design on Illustrator with my Ipad but when I want to export it as an AI file, the window that shows exporting will just jumps out and then disappear without exporting the file, there is no problem with exporting as a png/ jpg thou. But I really need the file as a AI file and it's urgent, does anyone has problem like this too? 

Tired of tracing raster images on your desktop and moving them to the iPad for further editing?  One of the application’s most requested features is now available in the latest update! You can now quickly trace images in Illustrator on iPad.  For detailed information on Vectorize options in Illustrator on iPad, see this article.      Note:This is the first iteration of this feature, and more capabilities are on their way, including improved performance and streamlined workflows across iPad and desktop.    Please feel free to share any suggestions or improvements regarding the app on Adobe Illustrator UserVoice.      Vectorize your images in 4 simple steps  Place an image.  Select the image using the Selection tool.  Tap the Object panel   and select Vectorize   to convert the ra

Hello! Is it possible to upload custom fonts for use in AI without a desktop. I need to get a new font directly to AI on the iPad without the use of a desktop. thanks!

Illustrator keeps crashing after minutes of working on a document. It does not save the work up until the crash. I'm only really using the brush tool.I have:-made sure my ipad is compatible and updated -checked that everything is up to date-updated/unistalled/reinstalled the app

iPad用のイラストレーターを使っています。ファイルを開こうとフォルダを開けると、全て薄くぼやけて開けないのですがどうすれば開くことができますか？

I would like bring to your the importance of this matter, as per the link mentioned below, there was and still an issue with arabic text creating in illustrator ipad version, please refer to the photo uploaded to see how the arabic text is getting created verses how it supposed to look normally.this matter is affecting our creation process in your app due to the importance of arabic text usage in most of our work.recently i shifted from pc usage to ipad exclusively to work on adobe illustrator on the go, spending 1600USD on the device and a monthly subscription to find an issue with arabic text, this will be a very negative impact on my work, clients, and future.kindly note that this matter was brought to this community vote section since two years, but there was no reply nor an action taken to get this issue fixed. here is a link for the 2 years old vote.https://illustrator.uservoice.com/forums/931888-illustrator-ipad-feature-requests/suggestions/41707726-add-right-to-left-rtl-la

I have been drawing with Illustrator on my ipad and exporting the files to my pc for some final touches as some add-on images are only available in my pc. However, recently when i try to export the files and open them in my pc, all the layers are gone and pixel of the work has changed. It was like opening a photoshop file in Illustrator and I was not able to further edit the work as all the layers were combined. Is there a way to solve this issue so that I can transfer Ai files from Ipad to my PC? Thanks.

Whenever I move an anchorpoint in Illustrator for iPad it only does so in visible steps and not continuously like in Illustrator on Mac - even though I switched off all guides, rasters, rulers etc. I could find. How do I switch that off? 

Hi everyone, does anyone know how it's possible for the path tool to snap at 90 or 45 degrees on the ipad? I know how it works with the pencil tool, but it doesn't work with the path tool. Thanks very much!

When I try to use the properties panel to move an object by typing x and y coordinates, the coordinates I type are randomly changed to something else. 

Hello I have the same problem for illustrator in iPad, it was working fine yesterday for about 2 hours in the middle of work and it suddenly starts crashing on me and telling mei can't upload files (picture) into my work so I signed out deleted the app re started. I was already subscribed, since signing in it tells me it's fetching my subscription details with a box behind it saying app already purchased and then it takes me and leaves me stuck on the get started with a 1 month free trial page. Have clicked restore purchase and nothing happens and I've clicked subscribe now (again) and nothing happens. I have googled everything about making sure the right account and Apple ID is connected, i have also just now bought the extra £20 illustrator think it's turned out to be the desktop app (im on iPad) thought if I bought that my app would work. It doesn't. there's no phone number or email for contact support. All the contact links on Adobe don't actually send you to contact some

Hi there, I'd like to recommend adding the ability to scale disproportionately from the center as a gesture. Thankfully there's an un-used slot for it exactly where I would expect it to be. See screenshot. Thanks!

Hello, I m new to the iPad Pro and I am looking for the pattern library on the iPad to add it to my drawings.  I m drawing characters and  I am looking for nice fabrics or patterns that could recreate the fabric idea for the clothes of my little characters:-) (do not want to use a simple colour:-) Thank you for your response and your help, much appreciated. Fabienne

Hello, I would like to make some changes to the character I m drawing on illustrator, like changing just a facial expression or the shape of the face or adding a new shirt instead of trousers for example, and would like to know how to do that on the iPad with the pencil tool.The only way to do it at the moment I can see is to select the selection point tool (sorry for my English here, don t really know what it is called in English. ). Does anyone have any advice or trick for me, please? Thank you for your help, any kind of support much appreciated  Bonjour, est ce que quelqu'un sait comment modifier un tracé avec l'outil crayon comme on peut le faire sure l'ordinateur mais sur l'ipad. Je ne vois que l'outil selection de tracés et de points sur l'ipad et je ne trouve pas ça fluide ni intuitif pour refaire une forme. Une idée? Merci pour votre aide

Hi, Tapping to deselect an object over another locked one is giving me awkward results. Here—video attached—I need to work over a particular colour, so I have a locked box in the background. Attempting to deselect from the shape in the front takes anywhere from 1-4 taps of the pen. 

Hi, I m facing a problem which when i downloaded my AI files from another cloud and open it, there is a few missing image which i had dowloaded all the assets ad place it inside of my ipad memory and creative cloud. However when i try to relink the files or when i try to place something, only this two option that appear and there is only this two files that appear. The files that appear are PSDC files while the other format did not appear. How do i solve this so that my ipad can import a file from my ipad or creative cloud. Thanks

I have a file in illustrator that I made using the desktop app on Windows. Recently, I wanted to edit this using my iPad. When I opened it, it came up with missing fonts (even though the font I used would have been one from the desktop adobe illustrator, not a personal font download). It is to my understanding, that the font (Tw Cen MT Condensed Extra Bold) would be in Adobe Fonts, yet when I try to search and add this font to my iPad via the creative cloud app, it doesn't exist. Would like to resolve this so I can work on this project on the go.

I have lost HOURS of my work due to this bug. Its frustrating. I cannot save it, i cannot edit it, i cannot do anything.  I have a 9th gen ipad with great RAM and a bunch of space. This needs to be fixed asap.

Hi there! I recently got an iPad Pro 12.9in (5th gen) and whenever I open Illustrator and attempt to log in, it crashes. The same happens on Photoshop so I assume it may be correlated?   I am running on the iPadOS 16 beta 2, so that could be the issue. No trackpad or anything, only the pencil.   What do I do?     [Beta version of iPadOS added by moderator for clarity]  

hi,how do I change language types? my illustrator is on English version but my project have to be in Hebrew languagehow do I change the language?

I created a pompund path and masked an image with it, but image is missing when exporting to pdf.  

Bonjour,  J'utilise illustrator depuis près de 6 mois, sauf que c'est l'angoisse à chaque utilisation.l'application n'accepte pas l'importation de photos, ou l'exportation de mon projet, le retour au menu d'accueil ne m'enregistre pas mon projet, ou l'application décide tout simplement de se fermer. Ces problèmes sont récurrents, je dois refaire mes projets très souvent à cause de ça. Je suis déçu de payer un abonnement qui me fait perdre des clients car je n'arrive pas à finir les projets ou les rend avec beaucoup de retard.J'ai l'iPad 9eme génération avec la dernière mise à jour mais je n'ai aucune améliorations.Merci de me contacter sur mon adresse e-mail. cordialement  

So I'm on the iPad and I've made a design. I've closed my shapes so that I can easily access and color etc. but the option to scroll the arrange/stack, it won't even slide. Can someone help pls. 

Hi, I HAVE A PHOTO TO VECTORIZE? BUT WHEN I CLICK AT THE BOTTOM, NOTHING HAPPENS. PLEASE HELP ME