Questions

First of all, when I would open a previous or new document, the app on my iPad would automatically shut down. I deleted the app and installed it again and now when I log in, i click "Restore purchase" and it just loads. I deleted the app and tried again and same thing. 

My iPad Pro 4th Gen. 11 in. Automatically updated a few nights ago and now Illustrator keeps crashing when I open it. I've tried a hard reset. I've made sure app is updated to Version 3.0.5. Don't know what to do? Any help would be appreciated. Thank you!

Hey everyone! I cannot for the life of me figure out how on to type on a path in Adobe illustrater on Ipad. Ive tried the secondary outer ring trick, I've tried dragging the text to the path, and I've tried selecting both the path and type and clicking the type on path button but nothing works. I've attached a screenshot of what it looks like from my end. Any help is so appreciated!

Hello, I have a very new iPad (bought back In September this year so that shouldn't be the issue), Illustrator seems to crash and freeze when I use it for more than five minutes. I have signed out and in, didn't work, Re installed my app, didn't work, and turned my iPad on and off again, didn't work. I really need it to work smoothly for my business. What can I do? I have an iPad Air, 15th gen, software 16.6.1thank you! 

Solucion para que no me cierre la app utilizando el Apple Pencil 

I tried to open Illustrator, the splash screen appeared for a moment and then disappeared and the application wouldn't open. It keeps doing this and it is very frustrating as I didn't paid money to not be able to use it. I restarted my iPad, uninstalled and reinstalled it, but I still can't open it. Everything is updated. Anyone know what's wrong with it and how to fix it?Thanks.Ayano 

Is your iOS up to the latest version? (17 at the time I'm writing this). What version of Illustrator are you trying to run on what Verison OS on Pad?

Just wondering how Illustrator optimized to perform on the ipad OS? I'm using Illustrator on the latest M2 iPad Pro, with 16gig ram, and not sure it's a huge performance boost over my previous 2018 iPad which only had 4gb ram. Maybe the Illustrator isn't really built to take advantage of the M2 and/or 16gb ram configuration? For comparison, I know that on Mac OS, not all graphics programs can actually use the multi cores, like InDesign and Illustrator for example, so having a high end Mac doesn't necessarily makes those programs go any faster.

Just wondering if Illustrator is optimized for performance on the ipad OS? I'm using Illustrator on the latest M2 iPad Pro, with 16gig ram, and not sure it's a huge performance boost over my previous 2018 iPad which only had 4gb ram. Not sure if the issue is software or hardware, but I've got the best hardware there is, and Illustrator doesn't seem to run much faster than on a five year old iPad.Maybe Illustrator for iPad isn't really built to take advantage of the M2 and/or 16gb ram configuration? For comparison, I know that on Mac OS, not all graphics programs can actually use the multi cores, like InDesign and Illustrator for example, so having a high end Mac doesn't necessarily makes those programs go any faster.

I am using Illustrator for iPad since day one as a profesional cartoonist. I implore you to add the Width tool and the Free Transform Tool. It is super painful to jump on the desktop version every single time, just for small corrections.   What do I have to do to be sure an Adobe employee sees this? Thank you, community. Rares

I think the app is crashing on my ipad air 4. I just installed it so I'm not sure if I have done anything wrong. As soon as I click the app it shows the logo then closes. I tried un-installing it but nothing changed. I have illustrator on desktop and that one opens fine, I thought it would be better to work on my ipad because my computer is old and it would be disappointing if it didn't work on another device as well. I have the crash report but I don't know who to send it to or how. Should I post it here? Is there anything else I should try?

Meu iPad fecha inesperadamente assim que abro o aplicativo illustrator. eu tenho um iPad Pro 11 pol de 4ª geração  eu já exclui o app e baixei novamente  já desloguei e loguei ate agora nenhum tópico eu consegui resolver ja faz um bom tempo que venho pagando e ele não funcioa

Works great when just fingers, but get the Apple Pencil anywhere near and crash! Brand new iPad and 2nd gen pencil. Anyone have any ideas? Thanks in advance!

Quiero comprar la  Galaxy Tab S9 Ultra , pero antes, queiro saber si me puedo descargar illustrator, Premiere... etc

I just downloaded illustrator and the app keeps crashing once I click on the file. It'll open the app, then allow me to click on the file that I'd like, but once it opens the file it shuts down the second I press a tool on the screen. I tried compressing the file and that didn't do much. At 318 kb it shouldn't be an issue right? Does anybody else have that problem? I'm also trying to work on construction blueprints, so maybe that helps. its on iPad Pro (6th gen)OS 17.1 and I already updated the app, so there aren't any other updates that I can see from the App Store. 

How do i find the graphic styles and appearance here ?

immer wenn ich meine Datei öffne, stürzt Illustrator ab:( ich habe auch schon mehrmals mein iPad neu gestartet und die App de und neuinstaliert. Ich weiß leider nicht mehr was ich machen soll und hoffe hier auf Hilfe 🙂

I dont have the + on the fonts column like the official guide on adobe shows. I tried to import it into adobe creative cloud but i cant install it into fonts. is there another way to add custom fonts into adobe?

The app crashes when I click on the panel with Apple Pencil, help!

  I was working on a drawing in illustrator in my iPad using the round brush in the brush tool, however, the brush tool is suddenly just allowing me to draw with a brush with edges. It ruined the whole drawing and where now it has spaces and spikes poking out. I posted photons of what the drawing and the brush now look like. How can I fix this asap?

I already downloaded, installed and logged in,  the app keep crashed. Can’t create any new canva. Even can’t open any AI file…….

my ipad is air3 and recently updated.It is not working. I can't open any file in the app. The file is fine, it works good at Mac.Open any file and ipad is loading but soon quit the app. what is the problem? I used it well before.

I'm a art/design teacher at a Public High school and I have been using adobe illustrator on Ipad with my students for a few years now and it has been very smooth. We have an enterprise account for each student. Students share Ipads but sign out of their adobe account at the end of each class saving their work on the cloud so that the next class can use them. Last week as students were logging into their account we noticed that Illustator for Ipad was not logging the student into their account but instead it logged them into the account of another student. We tried multiple times to log out of the account and then relogin but each time the app logged them into the same other student. Any ideas on why this has started to happen and how to fix it? Thanks in adance.  Bart Francis

I have an iPad Pro 12.9 5th generation, with OS 16.6.1, and an official Apple Pencil. In Ipad Illustrator I have Apple Pencil | Double-tap set to 'deselct object or path'. But it doesn't seem to work. For example, I'm drawing a path, and I'd like to stop the path (deselect the path, I presume), but double tapping the pencil just adds more points to my path. Thanks for your assist!

Hi,    I have purchased the app, it can only work right after I purchased but after that day I can't access to the app. It keep asking me to sign in and purchase again.Ps. my purchase will renew again on 26 September so it mean I paid for nothing right now because I can't use it at all.   Panita K   [personal information removed by moderator]