Questions

Hi, I have downloaded Lightroom Classic and when I try to sign up to the free trial and click on pay, the site it takes me too says that there is an error and unable to access the page. This has happened when i try and sign up through the app, website and on my phone.   Is this an adobe error or is there something I can do?  

LRC Version is 13.5 Processor            Intel(R) Core(TM) i9-14900   2.00 GHz Installed RAM    32.0 GB (29.7 GB usable) System type        64-bit operating system, x64-based processor Pen and touch   No pen or touch input is available for this display Display Adapters: Intel UHD Graphics 770 and NVIDIA GeForce RTX 4070 Windows 11 Pro, 23H2, OS Build: 22631.4037, Windows Feature Experience Pack 1000.22700.1027.0   Expected result is that LRC would fully start in less time than my older computer (15 seconds) Actual complete start time is 2 minutes and 28 seconds.   Here is a description of what I observed during that 2:28:  2-3 seconds: visible is a mostly Gray window, but with title bar, Library, Develop etc. tabs and Splash screen appearing. The app extends across the full height and width of the 49-inch screen (3840x1080).  At lower lef

Hallo Community, vielleicht könnt ihr mir helfen und habt für mein Problem eine Lösung.Ich bin Hochzeitfotograf im Hobby Bereich. Dadurch dass ich mit 2 Kameras Fotografiere muss ich in Lightroom Classic die Reihenfolge (Sortierung) manchmal anpassen. Die Reihenfolge wird trotz Benutzerdefinierte Reihenfolge im normalen Lightroom also nicht CC trotzdem nicht übernommen.Wenn ich jetzt also meinen Freunden den Link aus LR schicke sind die Bilder nicht in der Reihenfolge wie ich Sie in LRC sortiert habe. Gibt es dort eine Lösung oder ist das normal, dass man in jedem LR die Bilder extra sortieren muss also LRC LRweb LR mobil.Für eine Rückmeldung wäre ich sehr dankbar. Gruß Tim 

Q1 - I have seen posts suggesting the Smart Preview is limited to 2560/2540 pixels on the long side meaning that if the original is less than that that is the size of the Smart Preview, so for example a 2000 pixel image on the long side will have a Smart Preview that is 2000 pixels and won't be upsampled.  Is there anything in Adobe's documentation that confirms this?  I have not found it.  This matters when synching a collection to Adobe Portfolio.   Q2 - Does Adobe's documentation tell us which is correct 2560 or 2540?  Doesn't matter that much but nice to know.  

One of my camera's generates really small images: 1080 pixels square; but not all images in the catalog are that small. If I set the catalog to generate all smart previews so that I can edit off line, will it upscale those images?  Should I set small images to 1:1 and use smart only for the larger images? Thanks!

Hello,Updated application to Lightroom Classic version: 12.3 [ 202304101834-a085245c ] last week.Before the update, the Enhnace=>Super Resolution feature was running just fine, however now, when attempting to enhance an image, after chosing Super Resolution and clicking on Enhance button, not even a task is initiated to process the request.Anyone else having the same issue?Thanks, Operating system: Mac OS 12Version: 12.6.2 [21G320]

Hey all and Happy New Year!! I've been encounterting an issue where in Lightroom Classic when I open an older, already edited import the White Balance suddenly turns blue on all the images. It happens without any prompts or actions on my part. Thank you in advance! My Lightroom info:Lightroom Classic version: 9.1 [ 201911291132-64cf80b4 ]License: Creative CloudLanguage setting: enOperating system: Windows 10 - Home Premium EditionVersion: 10.0.18362Application architecture: x64System architecture: x64Logical processor count: 12Processor speed: 2.2 GHzBuilt-in memory: 16119.1 MBReal memory available to Lightroom: 16119.1 MBReal memory used by Lightroom: 6589.5 MB (40.8%)Virtual memory used by Lightroom: 11135.4 MBGDI objects count: 1021USER objects count: 3484Process handles count: 3507Memory cache size: 1022.3MBInternal Camera Raw version: 12.1 [ 351 ]Maximum thread count used by Camera Raw: 5Camera Raw SIMD optimization: SSE2,AVX,AVX2Camera Raw virtual memory: 4217MB /

Not sure this is a new bug or an issue with my catalogs or both, but after installing v13.5, LRC became very sluggish in several operations. Issues are not constant, they come and go every 5-10 minutes...I made a list:   After editing a picture, it takes several seconds to update metadata When I am in develop module, I can not longer navigate to next or previous image using left or right arrows. I have to switch no library module to do that or click with the mouse in the desired image. Flagging or scoring images takes sometimes several seconds to show. Scores sometimes revert to previous score, seconds after changing the score. Sometimes a photo already edited, its thumbnail appears unedited for several seconds in library, then updates to edited. Metadata filters in Library take long to show values or filtered pictures. In Library, selecting light out to dim or off, sometimes does not work until entering develop module. Almost all operations related to updating metadata are slow.

Hello, Ive come across an Issue, I find quiet hard so solve.My Lightroom has a different Gamma or Contrast than my Exports.The Lowlights in my LR are detailed and are not clipping.In my Exports these Parts look propper dark, no matter what Photo Viewer I use. no matter which OS. On my grilfriends Mac some darker Parts with slight details are really black.  I hope the difference is showing on these Screenshot. I´m using W10, i have a calibrated Screen with my own Spyder checker ICC profile.The colors dont look off just the dark areas.Can someone help me with this Problem?

Bonjour,Je rencontre un soucis avec le cloud lightroom.Après un shooting, j'ai comme d'habitude charger mes photos sur lightroom classic, puis créer une collection synchronisé afin de retrouver celles-ci sur mon iPad. J'ai par la suite retouché l'ensemble de mes photos, puis au moment de revenir sur le PC pour effectuer l'export, je me rends compte que mes modifications ne sont pas synchronisés. J'effectue alors toutes les manips possible et imaginable pour essayer de résoudre le problème mais sans succès !Je précise que j'effectue cette manip depuis un moment et que c'est la première fois que ça ne fonctionne pas. Selon moi, la synchronisation fonctionne de lightroom classic vers mobile mais pas l'inverse.Mes logiciels sont à jour, mon système d'exploitation aussi, je ne sais plus quoi faire.. Merci par avance

Wie kann ich feststellen, in welchen Sammlungen sich ein oder mehrere Fotos befindet?

How do I fix this? I don't get it. When I export from mobile, there is very little grain compared to when I export from Lightroom classic. How do I fix this? I want the pics to have a larger file size than they would if they exported from mobile, but literally everyone comes out completely ruined like this example. yes, I used a high ISO but this makes 0 sense to me. Please help me fix it. the pic with extreme grain is from Lightroom classic, the lower res one without grain is from Lightroom Mobile. 

Hello! I have the following problem: When I export a photo, the photo is not only saved to a folder, but the exported photo is also uploaded to Lightroom. This means that if I export 3 versions, I also have the three extra photos in Lightroom, which is annoying. If I don't like the exported photos and delete them, Lightroom can understandably no longer find them, but they still appear in Lightroom and I have to delete each one. how can I deactivate this double saving? and how can I delete untraceable photos all at once without having to mark them individually? Any ideas? 

After a shoot I give my client the URL of the synched collection for them to pick their favorites by clicking on the heart and making an optional comment.  I can look to see if there is a gold comment badge on the collection that indicates to me that they have liked or commented on an image.  That gold comment badge usually disappears after I have looked at the commented images.  But sometimes the gold comment badge remains even after removing all commented images from the collection.  When you click on a gold comment badge, it gives the option to mark all comments read.  This does not work as the gold comment badge remains.  I’m running Lightroom Classic 13.5 on Windows 10.  Though this issue was present in release 12. 

Bonjour, j'aimerai solliciter votre aide par rapport à un bug que j'ai rencontré sur lightroom. Il me dise que il y a une erreur, et ça me le fait à chaque lancement pendant le chargement. Je ne sais pas par quel moyens je peut résoudre ce problème. Si quelqu'un aurai des pistes ou des solutions, j'en serai reconnaisante, merci beaucoup !  [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

Hi guys,   I have updated my lightroom classic to the version of 13.1. Now I started editing and realized that all my drone shots of the last years changed their look without me editing or changing something in the settings of the edit. They now look washed out, way brigther and it feels like the yellowish tones faded out and disappeared. All my normal camera photos are not effected of that. I can see it even live, how lightroom is changing the photos. For example: I click on one photos which looks as contrasty and ready as I edited it. Preview looks fine. If I go into the Edit-Tab, it takes quiet some time till the photos is shown again (something is obviously processed) and then the photo is as explained above: Brigther, washed out and colorless.    I have no clue what happenes here, but if anybody of you has the same issue and a fix, I would be more than greatful.  I also asked some friends of mine and some of them are experiencing the same issues with their dron

Hello,I can't seem to make work the before/after tool with the shortcut (\). The "Y" shortcut works, the side by side before and after, but when I try to do the whole picture by itself, it doesn't work. When I press (\), it just makes that sound as if nothing can be selected.I have an european qwerty keyboard, spanish layout, working on a Mac, and it was only after updating to the latest lightroom classic that this didn't work.  Any help is welcomed, thanks

Als frischgebackener und stolzer Besitzer einer R6 Mark 2 und eines RF 24-240mm musste ich leider schon nach wenigen Schüssen ein interessantes Verhalten bei der Fotonachbearbeitung feststellen, das sich besonders bei kurzer Brennweite verstärkt: 1) Foto schießen mit CR3 und JPG 2) In der Nachbetrachtung auf der Kamera scheint das Foto dem Ausschnitt zu entsprechen, den man aufgenommen hat 3) Import von CR3 und JPG in Lightroom Classic-Version: 13.4 [ 202406181129-60d181b7 ] 4) Im Fotostapel zieht die Entwicklung des CR3. Der Objektivfilter wurde automatisch angepasst für Kamera und Objektiv - richtig erkannt. Egal ob man v2 oder nicht auswählt, das Bild ist 1:1 das gleiche und furchbar verzerrt. Zudem passt der Ausschnitt nicht. Der Vergleich mit dem JPG gibt Gewissheit, dass es mit diesem Filter irgendetwas hat.    Neuinstallation von Lightroom brachte keinen Erfolg. Also was tun?    Original JPG von der Kamera attached. CR3 kann ich nicht attachen (Fehlermeldung)

Canon lens profile does not appear in lightroom. When I try to import from the photoshop profile, it says it already exists.

Hello, I'm experiencing several issues related to XMP sidecar files in Lightroom Classic (version 13.5). All photos in my catalog fall into one of the following scenarios. Multiple scenarios can apply to different photos within the same folder.  1. XMP Files Working Correctly: In this scenario, the XMP files are functioning as expected. I can use the backslash key in the Develop module to view the before-and-after changes, showing the differences between the unedited and edited versions of the photo. 2. Metadata Conflict Warning: For some photos, the edits I applied previously are not showing. The XMP file is present in the external SSD folder alongside the RAW file. An exclamation mark appears in the Library module with the message: "The metadata for this photo has been changed by both Lightroom and another application. Should Lightroom import settings from disk or overwrite disk settings with those from the catalog?" Unfortunately, neither selecting "Overwrite Set

Mein Katalog enthält Bilder der letzten Jahre, also ca. 150.000 Bilder! Diese habe ich in den letzten Tagen, von LR CC indizieren lassen und einen Großteil auch schon zugeordnet. 1. Gibt es eine Möglichkeit, gewisse Bilder von der Gesichtserkennung auszuschließen? 2. Wenn ich Rahmen manuell entferne und dann die Gesichtserkennung erneut durchlaufen lasse, markiert LR mir die entfernten Gesichter immer wieder neu? Kann man das verhindern? 3. Ich habe mir auch Excire Search gekauft. Das ist sehr gut. Aber es legt keine Rahmen um die Gesichter an.Was bei einem Gruppenfoto aber doof ist. Vielleicht hat jemand gute Tipps oder ich übersehe etwas?

Computer Specs.Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.60 GHz64.0 GB RAMNVIDIA Quadro RTX 40001 TB SS Drive with 737GB Free8 TB data drive with 4 TB freeUpdated from Windows 10 to Windows 11 a few months after release.Eversince update Lightoom Classic runs really really slow, locking up all the time, won't load photos, takes it's time to process photos.  Processing RAW images from older Canon 7D.  I have made all the normally suggested performance suggestions.  I have removed Lightroom and reinstalled.  The only think I haven't done is remove all of Adobe and reinstall.  Any Suggestions? 

same issues as everyone after latest updates, tried all the suggestions but it is basically un usable and affecting my business, cannot even export many files for absolutely no reason thats if it works at all

My import does not work anymore after the update to LrC 13.5  Can I uninstall the update?

Hi,on an up-to-date Win 11 system with Lightroom 13.5 and with a working graphics driver, the detect sky masking does not detect the sky of a simple picture. Since there are already posts on this topic, I've tested the suggested solution to disable the usage of graphics processor without any success.  Hoping that someone can suggest a working solution for me, I am attaching the photo (original format is DNG) I am using and a screenshot of the relevant preferences popup.System info is pasted at the end. Thanks in advance for your support!Lightroom Classic version: 13.5 [ 202408062022-6258095b ] License: Creative Cloud Language setting: en Operating system: Windows 11 - Business Edition Version: 11.0.22631 Application architecture: x64 System architecture: x64 Logical processor count: 24 Processor speed: 3,8GHz SqLite Version: 3.36.0 CPU Utilisation: 0,0% Power Source: Plugged In Built-in memory: 32688,9 MB Dedicated GPU memory used by Lightroom: 3701,6MB / 12242,2MB