Questions

Hi guys. Just purchased the add on's for £15. Downloaded the add on's buy can't find them on Lightroom on my phone. Advice please 👍👍

I would like to export jpg in 300 dpi and it's impossible (only 240 when the original image was in 300 dpi)... i don't understand why it is not possible with Lightroom ! I paid to use it, it should be normal to have this basic option.

Hello, I've had this issue for about a day now where my posts to the Lightroom Community have been failing to upload. On mobile I receive the message "Your edit is Live! Success! You can share your edit with friends...." to no result, and on desktop I'm receiving "Unable to share your edit" (pictured below.). I saw there was a previous post about this issue 2 months ago however the resolved solution was an error with the servers which doesn't appear to be happening now as all status show operational.(Link to other post: Solved: Posting to Discover Lightroom community keeps fail... - Adobe Community - 14725764 ) This has been ongoing for about a day now after I successfully submitted 20 photos, not sure what more I can do to troubleshoot so I'm hoping a solution will come from this. Any help is appreciated. Thanks.

here is the messige I get on LR mobile.  I am paying $14.55 Cdn for 2 T storage. Why does it not show here please

Hi, I am wondering if anyone has any input on why lightroom has been giving me issues. Everytime I use lightroom is consistently freezes every ~5 seconds for about the same amount of time. I have tried reinstalling the application and tried running older versions and Classic and the problem persists. I run the application as asmin and still no fix. I run a windows 10 machine with a relatively good setup. I have a Ryzen 7 3800X and an AMD Radeon 5700x. 

On my main computer, I upload pictures and put many into sub folders.  They all show properly on the computer I imported them to.   I believe they are all stored in the cloud with Lightroom. However, when I sign into Light room both the online version and the desktop, it shows the folders, but doesn't show any of the pictures in the sub folders.  I do, however, see all of the pictures in the main "all photos' . How can I see the pictures assigned to the various subfolders as on my main computer in which they were brought into the lightroom environment? thank you!

However my Surface Pro 11 with an OLED screen is HDR certified for VESA Display HDR 600 (1.1). It peaks at 660 nits. This monitor actually seem to work with Lightroom HDR. This is inconsistent with Adobe published requirements?I want to buy an external monitor and need to know if i need to look for HDR 1000 certified monitors or if HDR 600 is good enough?KRJan

Running into a weird situation recently and hoping someone can help. I use a CF card in Slot 1 and SD card in Slot 2 on my Sony A7IV, and use simultaneous recording to make sure my photos are saved to both cards. Slot 2 is just a safety back up, I never look at or access the photos on this card, so there’s hundreds if not thousands of photos on that card from the last few months. Normally I just connect my A7IV directly to my iPad over USB, open Lightroom and import the photos from my CF card, then format it leaving the SD card totally ignored. For the last year, until about three weeks ago, when I connected my camera to the iPad, ONLY the CF card contents in Slot 1 were shown in Lightroom to import. For the past few weeks however, suddenly only the SD back up card in slot 2 is showing in Lightroom and I have to wait several minutes while it indexes the thousands of photos on that card before I can import anything. Anyone know why suddenly this would happen, or how I can stop

Hi guys, I’ve just upgraded to Lightroom Premium, however am not able to access the new features on my mobile (radius, detail, masking, feather). It’s syncing my photos (which it wasn’t doing before I upgraded), and I’ve got an email from Itunes confirming my subscription. I’ve tried signing out and uninstalling the app but no luck.Thanks in advance if anyone can help me out, much appreciated! 

Hi there,I am looking for help on how to sell my Lightroom CC presets. I have exported the presets on my computer as XMP files. From here, I have uploaded them to Dropbox under the impression that I will then be able to open them on Lightroom CC Mobile under add photos -> from files -> dropbox. At this point though, my mobile device (iPhone 7 plus) says it is an unsupported file type and isn't available to be uploaded into Lightroom CC Mobile.Will my customers have to download the XMP files onto the Lightroom CC Desktop online application, and then have it sync over the cloud to their mobile device? If this is the case then all is well and that is what I will have to instruct them to do. I am just wondering though, if they are able to do this all from their mobile device.Any help is appreciated!Thank you

BonjourActuellement je suis utilisateur de LrC et pour limiter le poids de mon sac en voyage j’envisage d’utiliser un iPad Pro pour importer de manière journalière les photos réalisées dans le but d’alléger le sac.J’ai un abonnement photographique avec 20 Go. J’ai réalisé des tests avec l’importation de fichiers de 130 Mo est rapidement j’ai atteint le stockage maxi.Si j’envisage de passer 100% LR Cloud avec une abonnement à 1 To sans LrC mon unique catalogue possède actuellement 1,70 To.En moyenne un voyage c’est 300 Go de photos. Avec un voyage annuel en moyenne.Mes questions :Comment migrer un catalogue unique avec des photos stockées sur un MacBook’ d’autres sur un SSD et d’autres sur un Cloud dont le catalogue est unique et est stocké sur le MacBook ?Comment sur cette phase de migration sélectionner certains voyages qui ne sont pas encore finalisé en édition pour maintenir ceux-ci dans la migration et maintenir les autres sur un stockage local DD ?Comment sur cette migration maint

Hi, I imported several hundert of RAW pictures in Lightroom on my iPad using an Adobe Account which expired (sync was turned off). As I got a new Adobe Account (full subscription), I signed out on the iPad (there was no hint that unsynchronized pictures will be lost), I signed in on the iPad Lightroom with my new Adobe Account but all the hundert RAW pictures I imported previously (and which didn't get uploaded to the cloud because of my expired old Adobe Account didn't show up). Even after I extended the subscription for the old account and signed in with it on the same iPad Lightroom, all the unsynchronized RAW pictures don't show up anymore.  Can somebody please guide me how I can get access to my RAW pictures and synchronize them to my Adobe Cloud (either old or new account, I don't care). Thanks!

So I would like to sync my entire lightroom library on my phone and iPad. When I click the cloud button light room gives a tick that says "Synced and backed-up". When I scroll down or open a photo I note it has not synced. Photos take a few seconds to open and when I open a photo it says downloading smart preview and Downloading original.  I am using an iPhone 16 Pro Max and an Ipad 11" M4 Pro.  Is this the intended behaviour? The system is telling me it has synced, when clearly it is downloading the images when I open them.  I want this to be synced so that when I travel and I am on a plane I know I have the library available to edit, as opposed to finding out the photo has not downloaded. 

I am trying to import photos into Lightroom CC, but everytime I do, I receive the error, "Error in catalog index".  I am running a Mac OS 10.13.6  with Lightroom CC v3.3.  I have tried importing from a folder on my machine, a folder on my hard drive, and an SD card. I have also tried to log out / restart / log back in.  thanks

Issue: when trying to use export original+settings, the output files contain the raw file and the .xmp metadata, but for almost all the photos the develop settings part of the xmp file is set to 0 (as if I just imported the photo). Same happens for .DNG files that embed the develop settings inside.Lightroom version: 7.5 arm64 [ 20240801-2320-5b173a1 ] and the same build number for x64 windowsmacOS 15.0 Sequoia (also happened on 14 Sonoma) and Windows 11 x64 Steps to reproduce issue: select Export Original + Settings option, choose a destination and then either import files with ACR in Photoshop or use Lightroom Classic to verify that the files show up as having been edited but their edits are set to 0 in the develop panel (but in LR Cloud they show up correctly when viewing the target file). Expected result: the Original (which comes out correctly) and the attached .XMP metadata file with the develop settings that were made in LR Cloud. Actual result: original file

Hello, when I download my RAW files (NEF) as JPEG on lightroom web, they have no EXIF data afterwards. What can I do to fix this? Using lightroom web on chrome and on Mac OS Catalina 10.13.6.

 Hello    I am getting this error message on Photoshop Lightroom desktop edition (via Microsoft Store) when I go to export as 'large jpg'.   Nothing happens when I try to export to ...   Works fine on android app.   Can anybody help?   Much appreciated.   Jim       {Title edited by Moderator}  

My Lightroom Mobile app (on Android) always opens with a view of 'All photos'.Is there a way to have it  open with a view of 'My albums' instead?If not, an option in Preferences would be greatly appreciated!

I have stacked my photos and now trying to merge them using Adobe Photoshop lightroom 4.1 from Mac app Store. It freezes everytime when creating preview at 44%. Help!

Hello,For several weeks now lightroom has been crashing non-stop without any specific crash condition. It can crash as soon as you start up, or in the middle of retouching or exporting.I've tried several times to change the graphics performance settings, but it doesn't change anything. I've also checked all the Windows 10, GPU and creative cloud updates and optimized my cloud.Do you have any ideas on how to solve this problem?Thank you in advance for your help and have a nice day.

Can Adobe slow down the speed of edit playback when reviewing a photo that has been posted to the community? It would be even better if one could select the speed of each edit so we could see how it affects the photo. Such as a click to the photo to go to the next edit!

Hello! Hope you're well. I recently imported videos from my Canon M50 Mark 2 to Canon image hub. It allows me to connect to Lightroom and says they're automatically downloaded but I don't see them imported to my Lightroom Library. Does anyone have experience with this failed connection between Canon and LR? Or know of an alternative way to import photos and videos directly to LR? Thanks! 

First, thanks for the incredible knowlege on these boards and I apologise but cannot seem to figure this out.  Background:  I am fairly adept at LR Classic, PS, etc. but after years, finally used LR (cc) for daily edits while traveling.  Each RAW image has an accompaning .XMP file in the same folder on an external HDD.  Now home, I can't figure out how to move these images with the .XMP into LR Classic on my desktop PC.  I tried importing into the catalog but only get the original RAW without edits on LR Classic even though each has the .XMP in the folder on the HDD.  What am I missing, here?  

Depois da última atualização, toda vez que tentei usar o aplicativo sem estar conectada a internet apareceu essa mensagem. Se eu me conectar a alguma rede wi-fi ou ligar os dados móveis o aplicativo funciona normalmente 

Hola.He hablado con soporte varias veces y nadie me ha sabido dar solución a este problema. Uso Lifhtroom Mobile desde mi iPad Pro porque me he acostumbrado editar mis fotos desde aquí por la portabilidad que me ofrece. Pero quería aumentar el almacenamiento en la nube porque los 100 Gb se me quedan muy cortos. Pero sólo encuentro soluciones de ampliación para las versiones de escritorio o mixtas, no me queda claro específicamente si existe forma de ampliación cuando sólo uso la versión Mobile. ¿Alquien puede ayudarme? Yo quiero seguir con mi suscripción mobile de App Store, pero contratar alguna solución de Cloud extra. Y no sé cómo o desde dónde hacerlo. Gracias.