Questions

Por favor me ajudem estão descontando fatura sendo q não renovei por favor me ajudem estão descontando o q era p descontado anual estão descontando por mês nem sei mais q e-mail era troquei d aparelho help 

Por favor estão descontando valor do meu cartão q seria anual e estão descontando mensal , e não renovei em nenhum momento é preciso cancelar c urgência 

I edit on both windows and mac machines, with the same profiles available on both. Everytime i edit on my windows Lr and then try and go edit on my mac, it says 'this profile is missing' but they are the same profiles and available on both locally. any fix here? The more i use Lr the more i want to move on.

Trying to take the survey and I'm stuck on this page.  Any ideas? I had answered "never used" for some of the features on the previous question, so perhaps it's requiring me to answer a hidden question?  

estou tentando efetuar a compra do plano premium pelo aplicativo da Lightroom de 8,90 ao mês, e não está indo, dando erro sempre. Como faço para adquirir esse recurso? pois meu interesse é em conseguir editar vídeos também 

Hallo,ich habe einen premium Abo abgeschlossen. Aber ixh kann leider nicht mehr auf die premium Funktionen zugreifen. warum?mein Abo läuft bis Februar 2025.  

I need to clear up lots of gb worth of space because I need to go through 3000+ pics. I need to create 9gb more worth of room to import just 500 pics. How should I clear up space the fastest?

Hello, I just took my first set of photos using Lightroom, I am at a loss.... where are they? I don't see them in my recents for my photo catalog on my iPhone? Where else can they be?

Hello, I really need your help! I am a photographer and I always use my iPad for editing. I have a huge problem with color profiles, which are built-in the xmp presets (which I bought). These xmp presets work perfectly on my desktop Lightroom. But they dont work on my iPad. Lightroom for iPad simply doesnt see these built-in color profiles! Even if I convert xmp-s into dng-s with these profiles. They just dont work on iPad. Thats soooo frustrating and sad. Please help! And sorry for my English, its not my native language... 

I'm trying to use Adobe Lightroom Downloader to get my photos off of my company Adobe ID subscription that ended and import them into a new personal Adobe ID. The downloader says 'Initializing download…' and cycles through my 4,500+ photos but then I get the error message: "XX Failed downloads"When I try to click on open download report, nothing comes up.Is this because my subscription has ended? I really wish Adobe Cloud would make it easier to migrate all assets, libraries, and lightroom photos over in a one-click step. I've worked at multiple agencies over the years and each time I have leave and start over this tedius process.

When I want to export a photo, it says I can't edit/export the photo because it might be renamed or deletedCan you help me to fix this? I dont hve premium account

After Update​ i cannot​ open picture​ when use big screen​ of OppofindN3​ phon. Can open only on Small​ (normal​ screen)​

Hi everyone!I have a problem. After decades of using Photoshop I finally got into Lightroom (cloud version) and downloaded a bunch of presets (1500+). When I imported them, they cam in completely unorganised and the group structure is now a mess. Most of them landed in the "user presets" folder, others got their own folder, but it's generally impossible to find anything now. Is there any way to organise them? I know I can manage the presets in Lightroom, but since every group contains multiple sets, this solution doesn't work for me. I also don't want to outright delete some groups because just cause they're unsuitable for one photo doesn't mean they're generally useless. Ideally I would want every set in its own group. I also don't have the option of showing them in Folder cause it's the cloud version. I'm on Mac. Any help appreciated!

i've purchased lightroom on my Macbook and no access for the premium features on my Iphone lightroom, however i connected the two accounts together

I am trying to transfer all my edited photos as I want to add a hell of a lot of photos in segments to edit from an event (3000+). I don't want to overload lightroom or my computer so i've split it up into 3 categories. However, when I tried to export roughly 50 photos from lightroom onto a large hard drive, it gave me a warning saying my cache storage is full and the export summary reads only 1/8 of the photos (even less sometimes) made it through to the hard drive. This is really frustrating as I have a client on my back and I don't want to get rid of my precious pictures. I tried clearing my cache but that did nothing useful to the cause. It says that most of it is being used my app and user data... Somebody please explain how I can get my edited photos into a secure spot on my hard drive without them being scattered between exported and not exported!!! The SD card that all of them were taken on is plugged into my computer while I am trying to export them, and there is also a backup

Help!! I can no longer use lr mobile. It washes out photos a few seconds after loading. I have researched and online doc says to turn off auto edit, but can't find any such setting in iPad or iPhone iOS version. I've used for years and rely on the cloud based eco system. really at a loss here. when I go back the the photo - on iPad or phone / it goes to proper settings then after a second or three back to flattened.  It if I export, it's flat. im sure it's a setting. But I'm at a loss.thanks 

Hi All,I have a new Apple iPhone 15 Pro, and since then I am seeing the following error/warning/(??) in Lightroom on my PC, version 5.5. Kind of strange, because all photos are in HEIC format. Does anyone have an idea what I need to do to get this solved? Many thanks,Rebecca  

LR Android V9.2.2 does not show ORF-previews any more. Previous LR-versions were ok.

I must have hit a button while trying to do some spot healing and I now have a little circle that stays in one spot on my photo and it won't allow me to use the actual healing tool. If anyone knows how to get rid of that cirlce I'd really appreciate the help.App Version 6.2MacOS Monterey 

I use Adobe Lightroom and recently updated to 7.2, and then updated my photoshop to the newest version 25.6. When I click "Edit in Photoshop" nothing is coming up. I have tried restarting my computer, uninstalling/re-instappling both apps in numerous different orders, installing photoshop beta, downgrading to different versions, and nothing is working. Again, I DO NOT USE LrC.  At this point I don't even know which versions to use with which. Someone please him I am not tech savy and I have no idea what to do!!!

Bonjour, Est-il possible de récupérer mes livres photos d'Aperture avec Lightroom ? Est-ce que je retrouverais entièrement ma bibliothèque Aperture en la téléchargeant avec Lightroom? Merci de votre aide

I did a lowlight sport photoshoot the other weekend and started running the photos through AI Denoise (like I normally do). On day one, everything went great. However as of today, I can no longer put photos through AI Denoise. It gives me a wait time of roughly half an hour, and a notification that the photos I am using are not supported by the program. Even though they are from the exact same set that was working previously.  Any ideas as to what is going on?

When I import RAW files (NEF format) from the SD card from my Nikon Zf, I cannot see the thumbnails in the import dialog.  All I see is a black box with the letters "NEF." This means I cannot intelligently select which photos to import, as I cannot see the thumbnail preview. I do not have this problem importing NEF files from my Nikon Z8.  Ricoh GR iii RAW files, in DNG format, also import fine.  With the Z8 and the Ricoh GR iii, I can see the thumbnails. I have had this problem for months, and it impaired the utility of the Zf while traveling in Vietnam.  I chose to use JPG's (those show up fine in the import thumbnails) but I would have preferred the NEF files. Any suggestions?  This seems weird, at least to me! Thanks, Jim Moyer

I am going through the "all photos" album in my phone app (latest Samsung and lightroom up to date). Everytime I open a photo the system would fail and open the very first photo of the very first date created. Meaning you can't open and view any photo because it will take you somewhere else without an option...so if you have been scrolling down through your thousands of photos, be ready to be taken back to the beginning.  This has been happening all day yesterday and today. To think how much money I pay monthly and yearly for this subscription and it's always having bugs....

Hello hello!I am going through a major exercise of GPSing all of my photo and video library. Before smartphones (... yes, i'm old) and with older models, photos would come without coordinates. here is the issue:- if i upload in Lightroom cc a video taken with a smartphone and recorded with coordinates, it imports the video with coordinates. And if i export it again, coordinates follow, and it's all good. - if i upload a video without coordinates, i add them in LCC, i see them in LCC. But when i export the video the resulting file does not have coordinates. I've googled and tried everything i can think of. Is it me? with thanks,g