Questions

I have an iPhone 8, an iPad Mini 5 and a MacBook Pro, and Lightroom (cloud version) installed and synchronized on all three units since several years ago...) but, lately, like I just experienced - I took a raw format photo DNG with my iPhone 8 using the Lightroom app. When I subsequently then wanted to open that picture on my iPad mini 5, in Lightroom, to edit the picture I got a pop up window that says I have to download the Ligtroom app first...but I do have the Lightroom app already intstalled on my iPad! And after doing that, I have two Lightroom icons on my iPad??This can't be right!! 

Does somebody know how I can erase the extra information on top of the photo while editing it? It wasn't there before and I can't see the whole photo now (see yellow circle) Thank you in advance!

I have  LR 2023 installed and it crashes right after it is open. Installed on this computer and working fine is Light Room classic and Photoshop 2023. I looked into the support forum and deleted some temp files and LRC catalogs with no luck. I have even uninstalled and reinstalled LR. Any idea?

The keyboard shortcuts in the software do not work regularly - sometimes yes and sometimes not even after closing and opening the software from the beginning Noam

Hello, I am trying to get photos off my wife's phone and into Lightroom Cloud.  I was able to open the Lightroom app on the iPhone and upload photos into Lightroom but then they still are found on the iPhone in the photos app.  Is there a way to move them, not just copy them?  Or do I have to go back an manually delete them from the iPhone after I've moved them to the Lightroom Cloud?

I do photoshoots for people to view and select photos online. When they heart a photo online, how do I go through the photos and either sort or create a smart collection for photos that they have hearted?

I am using Lightroom Mobile application in Samsung F41 ( 6GB RAM, 128GB ROM). I am trying to bulk export photos but export is abruptly closing in the middle. Also, if I am trying to export a couple of photos then also it's taking approx. 3 minutes to export a single photo. I have checked few solutions from the community and I have tried so far:  Clear the Lightroom Mobile App Cache Clear the Storage to make some room in case Lightroom takes the space. Total available storage is 20GB. Cleaned all running processes from Mobile. Total available RAM is 2GB  Pause the cloud Sync  Exporting photos available in local storage    LightRoom Android Version : 8.3.2   Can you please help me to check the issue and let me know if you will further details to investigate the issue.    [moved from bugs to discussions - Mod]

I have purchased the One Terabyte Cloud storage and all indicators are that it is there. Yet, Lightroom CC keeps telling me that I have 100 kbs in the cloud and I need to upgrad, because I am close to the limit; i.e., it is not recognizing my new storage capacity. So far, Chat with help desk unsuccessful. Anybody have any ideas? I have Mac Monterey 12.6.3.   Lewis

Lr Desktop shows "sync pending" but no photos to view to see what's pending. The photo counts in Lr Desktop, Lr Mobile and Lr Cloud are all the same, so I can't tell why Lr Desktop thinks a sync is pending. No edits have recently been made to the photos. How can I solve this? Using Lr Desktop version 6.2 on a Windows 11 system.

In Lightroom Desktop/Classic there is a specific option for this but I don't see it in Lightroom CC. Thanks

hi in the new update i can't move the watermark

Pictures are not downloading from Fujifilm camera remote completely, if at all, since update a few days ago! 

Hi, when I take images on my iPhone I currently use HEIC.I'm looking to start using Lightroom Mobile in my workflow generally and if I am using it on my PC/Mac/iPad/iPhone I know that the iPhone version has a built in camera.The only thing I've found out about the camera built in to Lightroom Mobile on iPhone is that it can shoot in DNG but no more about that DNG format/technical info.I currently use an iPhone XS Max. I may upgrade that in time. I know that rather than HEIC or JPG I could shoot in Apple ProRAW if I were to upgrade (e.g. to an iPhone 14Pro).What I'm trying to understand is how (were I to upgrade my phone) the formats differ. Would I be better to shoot in the iPhone native app, or an app that allowed me to use clip-on lenses (or a lens case and app such as the Reeflex Pro Camera which shoots RAW or ProRAW) and go with Apple ProRAW or would I be better to shoot using the Lightroom Mobile built-in camera and shoot to DNG files from there?Can anyone in the community offer s

I wanted to try a trial subscription and forgot about it, since I had no intention of using Adobe Lightroom. But she forgot to cancel the subscription and it took $20. Is it possible to return this money since I am not going to use the paid version of this program?

Hi, all. I am using Lightroom on a MacBook Pro 2019, I am trying to figure out how to delete multiple photos from  Lightroom. Any help would be greatly appreciated. I can only seem to delete one photo at a time and with over 7000 photos , that is exhausting. Thank you all in advance.

Just installed Lightroom CC (v 6.3.1.) on my Macbook Pro. Despite what the Adobe LR CC guidebook and videos say, there is no "Auto" setting button in the Light panel. There is an "Auto" button in the "Edit" panel above it, but that auto sets both Light and Color, among other things perhaps.   Would greatly appreciate advice.  

Hi, Lightroom stopped working properly since this morning (it's now 7 pm). I managed to edit a picture this morning, but I can't upload it to the Discovery feed - it claims that the edit is still processing and it might take a few minutes (since this morning). I also haven't been able - since this morning  - to keep editing my pictures...it gets stuck on the presets and I can't do anything. It's a lso extremely slow.The only thing I can do without issues is remixing other photographers images and sharing them both on my profile and on discovery - but anything related to my work is absolutely stuck. Until yesterday everything worked perfectly. I do own a PC with Windows 11and I have Lightroom version: 6.3.1 x64 This is the screenshot of the image I am trying to upload to the Discovery feed since this morning:  Thank you for any help!Sharon

Hi, I am currently on vacation and importing quite a few pictures to Lightroom. I don't have a lot of space left on the hard drive of this laptop, so I set the photo cache size to 10% of available space. According to Lightroom, I have 17.81 GB available. It shows the following:Required space: 660.04 MBPhoto Cache: 1.72 GBStore a copy of smart previews: offStore a copy of originals: off Now the problem: all photos are synched and backed up. Still: the folder C:\Users\username\AppData\Local\Adobe\Lightroom CC\Data\  contains 15.7 GB, most of which (13.2 GB) is in the "originals" folder. Lightroom doesn't count this when calculating the available space (see above), so I actually have very little space available and Lightroom as well as other programs start complaining that the hard drive is full. I have already freed up a few GB by deleting other files, but every time I import photos it gets worse. Why does Lightroom use >13 GB of cache when I only allow it to use 1.7 GB

Hello my iPhone had to be reset to factory settings now I have downloaded the Lightroom app again and my presets are gone how do I get the purchased presets again

Please I Request You To Add Up A New Feature In Which We Can Edit Our Pictures Same To Same Like Iphone On Our Android. Please Its A Humble Request🙏

Hi Everybody, I mainly work with Lightroom CC (Lightroom mobile to be more precise). I migrated some years ago my complete catalog from LrC to Lr, with the storage of original RAW files on the cloud. However, I may use LrC for some specific applications such as the new AutoDenoise function. The fact is that when using this function, a new .dng file will be created, but only the smart-preview will be uploaded to the cloud.  My question is, is there a way to automatically migrate this new .dng file to the cloud (or at least a simple manual method that doesn't need to migrate the complete LrC catalog)? Thanks in advance Fred  

Hello Community, One of my customer is facing issue with Lightroom application. When he starts working on it, he gets the error popup saying photos.adobe.io:443 Registration failed for PUT request. The traffic is forwarded via Zscaler proxy and everythig is allowed and SSL bypassed.

Some of my backed up photos didn't transfer over when I got my new phone.