Questions

Version: Lightroom 6.0 Platform and OS version: Windows 11 Pro Version 10.0.22000 Build 22000 Android 10, 11, 12, 13. IOS versions   Steps to reproduce problem: 1. Share and invite a lightroom album; 2. Hit 'allow jpg downloads'; 3. Open link in browser on phone; 4. Press three dots, try to action the 'download all' option.   Expected result: 'Download all' option should be there. User can then press and download a zip of all jpgs.   Actual result:  Option appears on laptop/pc/mac etc. browsers, but the option is absent on mobile browsers, using the same shared link. The only option is to force 'desktop mode' in mobile browser, after which the 'download all' option appears.   This is a big oversight, as 90% of clients open the link on their phones in the modern day. It is unprofessional to have to provide accompanying steps to force desktop mode. There have been many posts about this on this forum in the past but no response whatsoever from the developer.

Whenever I open the document after hours of editing, this message comes up. Settings cannot be loaded. The settings on this photo are too large for this device. I chatted with an agent, but they couldn't give me an answer. I want to know what is triggering this error. And I cannot find any explanation for this error. Any help would be greatly appreciated.

Quero meus filtros de volta

Hallo, ich habe die mobile Premium-Version gekauft, aber ich kann die Farben des Videos nicht anpassen und beim Speichern des Videos im Album sind die Farben dunkler als in der App. Was kann ich machen ? Danke 

Hi everybody, I'm having and issue because I'm using Lightroom CC and I set the limit of memory where files can be stored to a 10%. I have Lightroom Library.lrlibrary where110GB are stored with Lightroom files and my mac now is really slow.   I also have another folder named Mobile Downloads.lrdata with 25GB. How can I deal with them to speed up my macbook? Thank you!!   

I have a bug on my galaxy s10+, when i'm edit photos from Tamron 18-300 the controls begin slowly, only happen whit photos taken whit the Tamron, I tested photos whit 50mm sony E and no have any problem, I share a link video to show the problem.   https://photos.app.goo.gl/pHSzvpyWf5rkD8tP8

I take photos of playing cards and sometimes the edges of the cards gets this ugly aliasing effect when I use subject selection. im not 100% sure that I'm using the right word for it, but look along the edges of the card, see that ugly staircase effect? I really hope that can be fixed. 

Hallo...seit dem neuen Update stürtzt mein LR ständig ab.An manchen Tagen komme ich gar nicht erst rein und an den anderen Tagen macht das Programm zu sobald er anfängt mit arbeiten!hab es schon neu installiert aber es wird nicht besser... ich kann momentan keine Bilder bearbeiten!!!

In LR mobile is it possible to view file names while in library view

I am new at this LR for iPad) and just don't understand.  I paid for a monthly membership installed LR on my iPad Pro and it has populated itself with 100s of photos I don't even know how, now I want to remove 90% of them !  Does LR mobile automatically populate from iOS photos?

Ik gebruik sinds kort LR6 ... en ben niet echt tevreden. Er doen zich in het gebruik ervan veel te veel tekortkomingen voor.Het huidige probleem waar ik mee kamp:Ik maak een album aan en zie de donkere foto's 'eerder toegevoegd'. Vanuit dit beeld kan je echter niets ondernemen. Er is geen enkele mogelijkheid om ook maar iets te doen, geen enkel commando kan gegeven worden.

Hi guys  I have been using the mobile version on my Ipad. I decided to buy a nice monitor to work off my ipad. when I'm trying to edit the photos, the color on the monitor looks nothing like the one on the ipad. I thought it was the monitor until I saved the picture to camera roll. The colors looked identical in color on the monitor as well as ipad.   I then tried it on my flat screen tv and same deal. as long as I'm out off Lightroom colors match , go into light room the color is off and way off.   Is this because of raw va saved as jpeg? any help would be great   (Thread title edited by Moderator)

Hola estoy pagando mí suscripción ,pero mi sorpresa es que no tengo las funciones premium de la aplicación,ya no sé como resolver esto,ni que más hacer,no tengo forma de comunicarme con nadie ni por teléfono ni por email. Uso Android, les agradecería mucho que me ayudarán, ya que es para es importante, gracias.

Bear with me as I'm a newbie. I bought Adobe CS2 from eBay. The description says it comes with a reg key. But in that same description, it said if it does t work, I have to call Adobe to get a new registration key number. I just don't want to buy something that won't work when it arrives. Any help would be appreciated. Roger

First of all, please note this is not Lightroom Classic but Adobe Photoshop Lightroom and is running on my PC. I was doing all my edits in the same until I started hitting problems.   I downloaded the update when it was released a number of weeks ago and after working flawlessly for a few days I started noting problems...First, it is continually syncing items with no ending. Ofcourse there is no feedback on what it is actually syncing. This happens everytime I open LR and just keeps on syncing (remember this is not Lightroom Classic which is not doing the same apart from Third mention below).    Second when I go into Masking and select Brush, it Creates a new mask, Brush 1 for example. I can adjust the size of the brush etc. As soon as I start applying the brush to an image, The mask box disappears. No overlay and brushing does nothing . I thought it is a gliche. So I continue to apply the brush and try adjusting the exposure, or anything else and nothing happens.  

Good morning!It is me again, with my still unresolved issue. To recap:I have/had 4 MacBook/Airs:M1 Air with 16GB RAMM1 Air with 8GB RAMM2 Air with 24 GB RAMM1 MacBook Pro with 32 GB RAM.The last two are my current Workstation/Travel- Computer.On none of the above computers it is possible to run LR Cloud. (Classic runs fine).Symptoms are always the same:1.) Start LR2.) Wait 30-90 secondes (depending on available RAM), LR stalls, the system throws an error: no more system memory available. At that point LR consumes up to 140GB of RAM, dpending on the maschine.3.) Force quitAfter start of LR and until stall I can do nothing, Preferences can not be opened, etc.I have done everything: fresh install, fresh library, fresh computer, fresh user, wait several hours, etc. Does anyone know how to contact Adobe and get usable software?Thanks for any help, tip, etc.

Hoping to get some wisdom here.   Attempting to use Lightroom CC brings up this;     Info: Windows 10 device. Plenty of space on the computer. Plenty of space on adobe storage. License is up to date (other CC programs are fine).   Any other info, let me know.

Hello,When I try to send invitations for shared albums, the email does not arrive in the inbox of the invited. We also checked the junk folder. In the previous version there was no problem. Am I the only one having this problem?Best regards 

Hello. Recently i've been upgrading my old windows PC to new intel i5 13600k, 32gb ram DDR4, motherboard MSI tomahawk Z690 and windows 11. After reinstaling lightroom cc, i've started to get image errors on my cloud library like on photos posted below.First i thought it will be problem with my graphic card (MSI GTX1080), but after removing it and conecting integrated card, the errors still remain. I've tested memory, procesor and found no errors. Similar situation i'm having with clasic vesion of lightroom, so maybe it is some kind of software problem (lack of codecks, drivers etc.), btw - I've reinstal all drivers, windows and problem still remains. Others aplication like ms office, autocad etc. works perfectly well.Maybe someone has similar problem and found solution? I'm working on NEF's from Nikon D750.Will be gratefull for any help.

hello, I bought your annual subscription, but I'm selling my phone, how can I transfer this subscription to another account?

Hello,Message to ask you for help.I edit my photos on Lightroom CC for several years now.   I can no longer export my photos in groups (more than 30 photos). At each new export that I launch a variable number of photos is not exported. I receive an error message from Lightroom : "The file could not be found " with the detailed list of photos that could not be exported. For your information:- I am on a Mac- I am using version 6.0 of Lightroom CC- All photos are synchronized and saved- I have more than 100 gigs of storage available on my PC (by inquiring on the forum it seemed to me that this could be one of the reasons for the problem). Can you help me? Thanks a lot!

I have one photo (CR3) that I edited in Lightroom on my mac which I then proceeded to "Duplicate 1 photo" to have a different edit. The original is edited and properly synced but the duplicate is stuck in persistent "uploading" state—despite leaving for a considerable amount of time. On my mac, Lightroom CC: On my iPhone and iPad: On iPhone and iPad album view: All apps are updated to the latest versions as of time of posting.macOS Ventura: Adobe Photoshop Lightroom version 6.0iOS 16 & iPadOS 16: Lightroom version version 8.0.0 7FE042/60 

Hello, Every time I try to open my Creative Cloud Light room, I get the error "Lightroom is having trouble connecting to the server. Please try again later."  I have tested all possible options and have concluded that I an connected to wi-fi and server. Has anyone else experienced this issue and resolved? Thanks, Kim 

I am considering cancelling my membership for a short time, but want to know if photos that are already uploaded to Lightroom, will they be saved and I can access them again when I re-join in the future?  Thanks. 

I've created an important collection in Lightroom Classic and synced it with Mobile so that it's an album in Lightroom Mobile.  I can reorder the photos in the collection on Classic, and then view the album in custom order on Mobile, and it looks lovely. But, I'm taking my iPad to a family function (is a memorial album for a funeral) and I really though there was a way to adjust the custom order of an album on mobile.  I can't seem to do it in the iPad app, nor in the web browser.  Whenever I select a photo, it pops up the menu allowing me to add, move, copy, share, remove... but not reorder.   I really think I remember being able to drag a photo to a new position in the album, in either the browser on iPad or the iPad app, without activating this select menu that provides other options (add, copy, share, remove...).   Am I missing something? Or mis-remembering this feature?     Thanks!