Questions

I've been wanting to do this topic for a while, but lacked the time to actually to proper testing to exclude other factors. I always found Lr to be pretty much unusable when used in "pure Cloud" mode (not stored locally).I have investigated and made a video to measure properly the time of downloads.Each photo takes 10s to load, quite consistently, and they are between 80MB and 90MB. Taking the biggest file, that's puts the download at 72Mbps. At best. 10 seconds between editing 2 files is really not usable.And given how aggressively Lr removes any files from the the local storage, after they've been uploaded, I would have expected something a lot faster, for a software that really pushes to be cloud only. In the past years, I always had a small doubt about my internet connection.Now that I have 8Gbps, with 936Mbps measured on the iPad (through WiFi 7), nothing else can impact this speed. I don't get why the download are that slow.And they're not any better on M

In the latest update (Lightroom 9.0), when exporting any image (old or new) that uses an "object" mask , it shows the following error: "Some images were exported using obsolete AI adjustments".   But the thing is that according to the AI section/tool, nothing needs to be updated.   If I open the same image in my phone, it shows a message that AI needs to be updated, but I do it, the photos nevers syncs to the cloud. The loading icon stays there permanently never synching the adjustments.    If I delete the object mask, the error dissappears and the synching works fine too. So It is clearly an error with AI masks.  This happens macOS, Windows and the iOS version.

First, Lightroom keeps asking me CONSTANTLY to recompute AI when exporting photos.  Nothing has changed on these photos, I'm just trying to export them again. WHY does it need to recompute AGAIN?!?!?!Second, going back to look at some of my photos, there seem to be blurry squares in the area of some of the generative remove operations.  Even shows up in exports and when sharing the album.  I try repainting the nearby remove and sometimes that works, but sometimes I can't get rid of a blurry splotch unless I reset all remove opeartions.  Even deleting every single one of them doesn't help.  I have to remove.I have tried this across my laptop and desktop PCs.  Video drivers are up to date on both.I cannot deliver client albums with this going on and this could actively lead to me losing money.Here is a video of me trying absolutely everything I can think of to get this to fix itself:https://drive.google.com/file/d/1RQRuH61Nd6mGOm0BgaUWrvKHWneq9HJi/view?usp=s

This issue has been happening intermittently on both my iPad and phone versions of Lr Mobile. I will edit a photo and hit the back button to go back to the album. I will notice photo I just edited will look odd in the album view. It's zoomed in further than my edit's crop was. I'll go to it and it will load for a second with the edits and then totally revert back to its original state. Lighting, color, cropping, masks, everything! Go to versions and there is no history. Just have to start all over. There is no rhyme or reason to it. Like I said, it happens on both the phone app and the iPad app. Does it on somethings and not on others. It's getting really frustrating. Attached are some screen grabs from my iPad along with its version. 

L'icone "nuage" de synchronisation fonctionne constament ?Uniquement sur mon PC , téléphone et tablette sont ok ? 

As title suggests, running in to issues where I'll be hit with a prompt / error on exporting, saying I have "Outdated AI Settings", despite that specific image having 1) No updates to be made to the masks and 2) "No updates" happening when I force an update via Photo > Update AI Settings In 1 Photo.   This is mildly infuriating,  as when exporting large amounts of photos it can throw up a dozen or more "errors" despite there being nothing that I can do to remedy the issue.   LR Version: 9.0 (present on previous versions, however less frequent) Mac OS Version: Tahoe 26.1 (present on previous Mac OS versions)

 What does the eye icon area in the right of the  histogram here mean？   

I cant figure out how to get the visualize spots checkbox to show up as it used to when using spot removal tool.  Thanks 

I cannot denoise with photo format RAW, when it loads to 28%, it will stop, please help!

Lightroom rame de nouveau, ca devient vraiment chiant.... Tout ça pour des mise à jour inutiles qui ne fonctionnent pas!!!!!

With so many new updates to LR today, I wondered what features are available in LR cloud but NOT available when working in LR local storage?

Good day! Hi I am experiencing glitch in my Adobe Lightroom Mobile version 10.5.4 in my Google Pixel Phone. These glitch occurs sometimes and becomes okay after force closing or exiting the app. It seems that there my screen glitches when I scroll through presets. Please see this link for the sample video I record when I try to edit some of my photos.  https://photos.app.goo.gl/eacMXzJwezvEDaJt9 The pictures were taken on my Pixel Phone on Ultra HDR and 50mp mode of the native camera app.  Thanks Hope you can help. 🙂

Since I got a new MacBook with a new Adobe account, I was trying to import all my presets I have been using for years. Some of them installed all right, but there are some that Lightroom tries to import by displaying a progress bar that stops in the middle (screenshot below). After that, nothing happens. I tried to reboot, reinstall Lightroom, and reset preferences, but nothing helped. The same thing happens on a different laptop where I logged in with my new Adobe account. Lightroom CC version 8.5.1  

Since the last Update (mid June), I can't enter a number for the cache size. When I go to settings/memory, it shows cache size 0 GB. The drop down menu is just blank without an option to enter anything. Related to this, when I touch the little arrow next to "details" on the memory used by LR, it's empty as well. Is this a known and already reported bug? 

Using Lightroom Desktop. Select the remove tool (only "Use Gen AI" and "Show overlay on hover" enabled)Drawing with the brush, but do not click the remove option in the panel yet.  Currently you've only painted with the brush.Switch to a different image in your gallerySwitch back to the first imageExpected:  Imaage is the same as it was before, with no move operation having been done.Result:  All edits and alterations have been removed from the image.They are saved in edit history, luckily, but this was really frustrating.  Note, I had already done a number of remove operations the other day on this image, if that makes any difference.

Copyright missing from edited photos?

When I use iPAD app and try to save pictures (export), the metadata of original picture (location) is not saved to new picture  (exported). It works well on iPhone iOS but not working on iPAD. Any idea what to do?

Message:Hello Lightroom Support Team, I am experiencing a serious issue with Lightroom on my mobile device. All the preset collections that I previously created have disappeared, and I am also unable to see my previously edited photos. This issue occurred after a sudden prompt to log in again. Details: Device: Apple iPhone 12Operating System: iOS 18.3Lightroom Version: 11.0Problem Description:All my custom presets and preset collections are missing.Previously edited photos are not visible in the app.The issue occurred after a sudden log-out and re-login prompt.Logging in again does not restore any of my presets or photos. Steps already taken: I have checked all folders and sections within the app, but nothing has reappeared.  This is very concerning as I have invested significant time creating these presets, and I rely on them for my workflow. I would greatly appreciate your urgent assistance in recovering my presets and photos. Thank you for your sup

I have been away from Lightroom for a few years and just returned. I went to the Adobe website and downloaded the only LR trial that I found and it turned out to be LR, not LRC, so I have a few questions. If it is important I work on a Mac running Sequoia. I did not even find a link for a LRC trial. All of the links I found for individuals were for LR. Where can I find a LRC trial link? And I did not see any plans for LRC either. Only LR plans. The LR version I have (9.0) is much cleaner and simpler than the LRC that I remember but I can not find some stuff that I thought would be in it. Perhaps LR does not have some of the funcitonality of LRC. In particular I was looking for upscaling and all of the Google instructions on how to do it fail with the version of LR that I have because the links are just not there. Does LR itself support upscaling? If so, do I have to add some specific functionality to it to find it? Or is that LRC only functionality? I do have to admit th

My adobe account shows I use 3.7 GB from online storage, however I don't see any files neither in Lightroom or Creative Cloud storage.How can I find out what files consume my storage? I already clear my lighroom folder under lightroom account settings and check all folders in creative cloud app. 

The photos I take on my i-phone is copied via the cloud to LR both on my i-phone and on my PC. Recently I have been on a holiday to Colombia (I live in Denmark). But none og the photos I took there is copied to LR? Is copying to the cloud not working when I travel far away?Best regardsKim

Lors de l’utilisation de l’outil d’effacement (Healing/Erase) dans Lightroom, un problème survient : Après avoir tracé une zone, le texte “Sélection de la zone” s’affiche. Ensuite, aucune action ne se produit : la correction n’est pas appliquée, la zone reste inactive. Il est impossible de finaliser l’effacement ou d’ajuster la zone, ce qui bloque complètement l’outil.   Merci de vérifier ce comportement et de confirmer s’il s’agit d’un bug connu. Une correction est nécessaire pour rendre l’outil utilisable.   Cordialement,Florian

Hi everyone. I can't figure out how it works and how to make the display of raw+jpeg files work. If I set the option to not import raw and jpeg separately on LR Classic I see a single photo without the settings I had changed on the camera, a raw file precisely. If I enable the option "Treat JPEG files next to raw files as separate photos" then I initially see the 2 versions of the photo (the raw without presets and the jpeg with presets). When I go into the development module for a single photo as soon as I go back to the library I see both the raw and jpegs the same, meaning I no longer see the jpegs with the presets I had made when shooting. Can someone explain to me what I'm doing wrong or what I didn't understand and how to fix it? Thanks!

This is a last-ditch effort to fix my sync issue which two remote access sessions with Adobe customer service and advice from another forum has failed to resolve.When I travel, I import my RAW files into LR Mobile on my iPad to do minor sorting, editing and sharing. When I get home, my original RAW files automatically download to LRC on my PC. This leaves the original files in the Cloud where they take are taking up 70% of my 1TB space.What I want to do is free up space by removing the original raws from the Cloud and substituting previews which do not count against the storage space but keep them available in LR Mobile and Web. This should be a simple matter of unsyncing the files from the Cloud and then resyncing them. Unfortunately, whatever I do (or whatever Adobe customer service did), results in the resyncing photos getting stuck in the sync queue. The only way to stop this happening is to remove the photos from LRC and re-import them. Of course, in the process, all the edits are

LRC has been so glitchy, it's painful to use. I'm truly questioning WHY I pay for this... I have a Windows computer. When I export an image, it takes FOREVER. Then, (if the program actually allows me to export), I am told there were errors when I attempt to export the image, and the AI needs to be updated. Sometimes it doesn't save the image appropriately, and I lose EVERYTHING I've done.  I am currently only using JPEGS. I'm sure the issues will be even worse if I attempt to use a RAW file.  I also do not have a "LIBRARY" or "DEVELOP" module.  This is unacceptable.