Questions

I'll start with my original question, then follow up with the *real* problem, which I'm now stuck in. Adobe's documentation for version 8.2 saysView and compare two images or your edits' before and after versions with the new Compare View. This is weird. Compare view is not new in Lightroom - we've had it for a year. How is it "new?" I can't see anything new about it. I am interested in the ability to compare before/after for the same image, as that line implies. But I can't find a way to do it. If I select a single image and enter Compare view, it automatically compares it to the next image, not the same image. What's changed? And how do we do a Compare on the same image? Update: OK I figured out that if I right-click a thumb and select Compare Before and After it does work. Almost hidden option, but OK. But... next I want to do a normal compare between two images and can't - it seems to be stuck on Compare Before and After and I can no longer do a normal comp

Dear Adobe Community,Today has been an incredibly sad day for me—I can’t even put into words how powerless I feel.I'm not sure where things went wrong, but I'll try to explain what happened in the hope that someone from Adobe might see this and be able to help.My old company recently shut down. We had an Adobe Teams account that managed all employee accounts. I used my personal account within that system to store my Lightroom photos—both professional work and personal memories, including weddings, birthdays, and other significant events.Because all my data was tied to that account, I decided to remove it from the company’s Teams account so I could continue using it independently.I attempted to purchase a new personal subscription using my PayPal account, but it wasn’t possible. After several calls with Adobe support, I was informed that my account was locked to a U.S. region due to an Adobe Stock purchase. This complicated things significantly.I then spent multiple hours with Roland fr

Hi, I need help,  i will write in portuguese. Acessei a plataforma e segundo consta em minha conta, meu plano expira e renova automaticamente dia 11 de março de 2025, e a plataforma esta pedindo para eu renovar e me impedindo de editar fotos, favor resolver esse problema e eu continuar a usar os serviços do LR comprado. obrigado!   Ramon.

I am in Lightroom Cloud having imported images and want to save them locally. I know that by clicking on the image I can make it available offline but cant locater where on my hard drive it is saved. Any suggestions?

https://youtu.be/6tGjNh18g5s?si=mc9ImiEhfOQz5jK3 [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Why can't I share this photo with the community?   [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Tengo el iPad 10º generación (iPad OS 17.5.1) y Lightroom mobile 10.0.2. Cuando quiero exportar como (símbolo de la caja con la flecha) mis fotos (aproximadamente 60mb cada TIFF) editadas (normalmente 12 ó 36 al disparar película) en JPG, se queda "bloqueado" en alguna de ellas durante este proceso y aparece el mensaje "este proceso puede tardar unos minutos". Minutos que si lo dejas calienta el iPad hasta apagarlo o minutos que duran hasta acabar la batería. Esto solía ser un proceso rápido que antes no daba problemas con ese mismo número de fotos o más cuando disparo raw con mi cámara digital. Necesito una solución rápida por qué lightroom es parte de mis herramientas de trabajo. Ya he reiniciado el iPad y la aplicación varias veces, y tengo más de 25gb de memoria disponible, así que eso no es el problema. Lo comento por que es la primera cosa que se suele preguntar cuando surgen estos problemas (por lo que he visto en el foro de la comunidad). Gracias.

lightroom works fine but as soon as I click on the presets tab it freezes and stops responding. im on version 8.1. i uninstalled then re-installed lightroom and the issue still persists. i'm not sure what happened to cause it nor what i can do to fix it.

Hello,I live in Newcastle, Australia and am wondering if someone Adobe Supportland can help me in finding a paid expert Lightroom consultant who lives nearby or in Brisbane to sit one on one with me and try and fix my Lightoom catalogue disaster. I have tried online and through forums but have accepted that it is beyond me and too complicated to fix online. I have made mistakes that may or may not be fixable. I really need help and am willing to pay for it if someone is available to discuss further.Many thanks in advance.Simon

Aloha! I am brand spanking new to Lightroom CC, have no experience using any photo/editing apps, am not tech savvy but recognize I need to understand some in order to edit photos. I am an amateur photograper and all I want to do is enhance my photos. I've searched the Adobe site and Youtube videos looking for tutorials on very, very, basic "this is how you get started, this is how you import a photo from your Mac photo Library, this is what files are and albums are, how to use them, what editing options are available on Lightroom CC", etc. etc.  Ive not found any pertinent videos, they are either outdated or refer only to Lightroom Classic, not Lightroom CC. Can you point me in the right direction? How does a complete neophyte get started? Thank you my new Lightroom CC friends.

Hi,   I'm trying to catalogue my photos by person. I can't find a way on Lightroom 3.1 to delete all faces from particular photos e.g. blurred crowds in the background. This results in lots of random photos appearing in the keyword information for a person. I've only found a way to individually manually untag a person from a photo, but not to delete the tag altogether, and also not to untag en masse. This used to be possible on Lightroom Classic, as indeed it was possible to do the oppositie and create a facial tag - but I can't see any functionality to do this on LIghtroom 3.1.   Many thanks for your help   Andy   {Thread renamed by moderator}

Hey guys,    When trying to post a remix for a pic, or just share my edit in the lightroom community, i keep seeing this messge. PLS HELP! Attached an image.   [moved to LR ecosystem community - mod.]

Hello, I had an application on my phone that broke. I kept very important photos, and I logged in to the new one with the email I used to register in the old device, but those photos were not restored. I also bought premium and scanned it, but it still won't show me those photos. Is there any chance I can get those photos back?

Where do I find the healing brush tool in the Lightroom app? I am trying to get wrinkles out of clothing. 

I went in to work on some new photos and ALL my lightroom photos afre not accessible. I have to pay for the app now after all my hard work. Is there someplace i can access them?

I am now taking a lot of 4K video of wildlife. With Lightroom 4 I can easily capture a frame from a video and save it as a jpg.I would like to update to a newer version and downloaded the trial version of Lightroom CC. I see no way to capture a frame.I have found a tutorial that shows how to do this with Lightroom Class CC.Will Lightroom CC ever offer this capability? Is it there now but I cannot find it using the trial version?Thank you

After updating Lightroom to the last version i’m no more able to work on my archive of photos.Lightroom says has “found an issue with the local catalogue” and requests to exit or reboot but this does not seem to solve the issue!Screenshot attached:

Im having trouble with my files. I shoot in jpeg + raw, and before on mac lightroom would choose the raw file, but now it chooses the jpeg file, and I can't seem to change that. As I said its weird, because on my mac it didn't use to do that, and on my iPhone lightroom chooses the raw file. How do i fix this? I asked the AI, but it doesn't help. When i open preferences and general or import it doesn't give me the option to choose raw file, only if its the camera or adobe settings. I have the latest edition of lightroom and macos sequoia installed.   [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

Lightroom camera not launching in my phone oneplus 11r 

  January '25 REMIX IT!A Very Happy New Year to everyone. Let's kick off the new year with an amazing Remix-it challenge.   The winter Taj The iconic Taj Mahal captured on a cold December evening right before the sunset. The Taj Mahal stands as an eternal symbol of love, its ivory marble reflecting the brilliance of a timeless romance. Its intricate design and grandeur captivate the soul, blending art, architecture, and history in perfect harmony. As the sun rises and sets, the monument transforms, casting an almost magical glow that leaves every visitor in awe.   Check back next month to see out top pick for this challenge. To check out the top picks of the December '24 Remix-it challenge, check out the the post here.     About the photographer My name is Nikunj and I've been working here at Adobe since 2017.     Have fun with the Remix; we can't wait to see your take on it! ‌😄‌"   How to Join Make sure you have the latest version of&

Sur une carte SD de centaines de photos au format Canon CR3, seulement une vingtaine ne s'ouvrent pas dans Lightroom, avec le message d'erreur "APERCU NON DISPONIBLE POUR CE FICHIER"Ces fichiers sont pour autant lisible par le logiviel Canon DDP et par le logiviel TopazJ'utilise la dernière version de LR 14.1.1 et suis sur mac SequoiaPrécision, ces photos comporetent apparemment toutes partiellement la mer

I have encountered this issue twice: when using the Lightroom Cloud-based folder, my folder somehow vanished. I checked my deleted items and my trash bin on my PC, and it did not show up; it is just gone. Also, it does not automatically save my photos. I was using Lightroom last night on my laptop and am now using the folder on my PC, and none of my stuff is saved. I have to redo everything again twice. 

Am I complatly missing something?  I have hundreds of presets and orgainzing them in the most recent version of Lightroom is a nightmare.   1) I have to go each individual preset by preset to move it to a new folder?2) When importing presets I cannot name the folder for them?  They all clump under "user presets"? This seems like a crazy, ineffecient way to organize this information.  What am I missing? 

hi Everybody, I've recently decided to go "all in" with Lightroom CC.  I have started moving many hundred GB of images to CC, and started spotting many duplicates.  After searching around, it seems like there is no way to identify duplicates in Lightroom CC. Is this still true (Feb 2025)? If so, I do see Lightroom Classic has an add-on for finding duplicates... so I'm wondering if people would recommend moving everything from Lighroom CC to Lightroom Classic for de-duplicating, then back to Lightroom CC?  Seems like a lot of work, but I'm not sure other options. Is this an idea people have tried and would recommend? Or is this asking for a headache? 

Cuando abro el programa de Lightroom en mi iMac, no me carga nada de fotografías y dice "cerrando" y luego cierra el programa sin nada más. Adjunto captura de pantalla.