Questions

I have a large collection of photos in PSE 2022 Organiser (375GB, 160k photos.) To date it's worked fine. I now find when I bulk import photos (eg 10 photos in a folder) they seem to import, but the thumbanils have hour glasses showing, for hours! (well forever actually as they are still there).   The photos are not huge (eg 5MB each ). I know this can happen if the pixel size is too large, but I have 16GB RAM, so these photos should not be impacted. Is there some other limit that I've hit?   If so how can I deal with this?  Do I need to turn off analysis while loading?  However, at the moment People Recognistion is unticked.  Task Manager says Organiser is using lots of CPU (63%) and GPU (14%) at the moment (11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz).

Windows 10. Install Photoshop Elements for Windows 2021 for a Windows user who is linked to a Microsoft Id, with Setting Synch on. Now, when you search under start (you can search just by clicking start and starting to type, any Windows Store app that Search finds will have the Photoshop elements icon (Or at least it does for me). Turning Settings synch off, then toggling the scaling size of fonts and GUI to multiple of 100% and back down to 100% will fix it. Turning Settings synch back on unfixes it again. Seems like a very very complicated bug, but Adobe seems involved.See this discussion, both the Q and the A by user M.Scherzer, I also commented back under the answer because that user's writeup help true for me.https://superuser.com/questions/1640665/windows-10-some-app-icons-in-search-results-win-s-are-overlayed-with-a-phoI have attached an image showing the result of searching for "Dell" under Windows Search (I have a Dell and a bunch of Dell apps are Windows Store apps. This happ

Upgraded Photoshop Elements 2021 to 2022. I would like to safely uninstall the "old" 21 version. And keep old projects that were created. Any suggestions? Thanks 

I use Photoshop 2021 and according to YouTube when I click on Window, the dropdown should show a 'properties' selection. This is not showing, any idea why this might be. On comparison with the YT video, I have a lot fewer options? TIA

In Photoshop CC lassen sich ja die Standard-Tastaturbefehle anpassen oder hinzufügen. Geht das in Elements 2022 nicht? Ich konnte im Programm und auch in den Weiten des Internets nichts finden   Ralph   {Title edited by Moderator}

I have the same problem, I have a new Dell PC with Windows 11 and Adobe Photoshop Elements Version 20.0 (x64). The installation went perfectly but every time I launch Organizer, Photo Editor or Video Editor I get the same error message (as shown above in the previous messages: "Sorry an error occurred". If I turn my WIFi OFF, it then works. I can launch with the Wifi OFF then turn the WiFi back on After the program has opened. I didn't have that problem with Windows 10.  Please HELP I AM IN THE SAME SITUATION. Joel

I have just bougt Photoshop elements and premiere elements 2022 version. But it freezes - or more exact stops, gets grey and the message is that elemts organizer is not responding. I have tried many reinstallations bt same problem.The odd thing is that when I open the organizer it asks for the version and then 2022 is not an alternative.I had the problem with my previous version 2019 - but it has become worse now. In reality - the program is useless for me now.  I suspect the problem is with the Organizer.

hi all.bought this software online and got a license for 1 user on 2 windows machines. on my hp laptop with windows 11 it worked.on my imac (osx high sierra 10.13.6) i have installed parallels desktop 15 (with latest updates). in parallels i have windows 10 pro 21H2 running.downloaded the installer, but all the time i got the message:"the installation can not continue as the installer file may be damaged." download the file again. tried everything, no succes. as elements 2022 could not run directly on high sierra i would like to run it in parallels.does anybody have any suggestions?? rgdsPatrick

Hi, I've got a designer to create .psd files for me on Fiverr but I'm unable to open them. Elements always gives me an error stating that it ain't a valid .psd file.   He tells me he never had such a problem, already tried to save and upload them again but it ain't working.   Any idea how to solve such a problem?

Hello My old computer has recently crashed.On this device there was a license for Adobe Photoshop Elements.Normaly, when trying to switch a license to a different device, you need to log out on the old device before loggin in to the new device.Since my old device has crashed I can't do this.On my online Adobe account I can't find any manual ways to switch (or even just log-out) my own license to another device. Surely Adobe most have a way to this from their systems ?Any help is welcome. Many thanks.

Hallo,ich nutze PSE 2019 und möchte jetzt erstmalig Photos per E-Mail verschicken. Obwohl ich ein Gmail-Account nutze habe ich schon bei Eingabe der Daten unter Bearbeitungen und Voreinstellungen den Hinweis:Überprüfen Sie Ihre E-Mail-Adresse und Ihr Kennwort und versuchen Sie es erneut.Die Daten sin m.E. richtig. Wer hat noch einen Tipp?VG Jupp 

I have both Photoshop Elements and Premier elements installed. If i choose Photosop Elements icon it brings up the box to choose either Photo or VideoWhen i choose Photo and try and print something the program just freezes.If i open from the Premier Elements icon you get the same box, i then again choose Photo, hit the print button and it brings up my printer, everything fine.Does anybody have an answer. WIN11 - Canon IP8750 latest drivers installed    

I got a new camera (Canon 250D) and started photographing in RAW (CR3). I tried to open a file with PE14, but it doesn't support it: "Could not complete your request because it is not the right kind of document"   I read about "Camera raw plug in installer and first installed version 10.5. Later I read that the canon 250D is supported but needs minimum version 11.3 of the plugin so I installed 14.4 afterwards.   Still not working, any solutions?

I was sent here to request that QUICK MASK be added as tool in Elements.  I use it a lot in PS5.  I can no longer update my OS without losing PS, but can't migrate to Elements without the Quick Mask feature. 

I just purchased Photoshop Elements 2022 for Windows. During the purchase, Adobe would not let me use the same Adobe account that I used in purchasing Acrobat DC. Now I can only use either PSE or Acrobat, but can not have both accounts active at the same time. What can I do to make it so I can use both programs?

Hello, not sure if I'm doing the right thing here, but my granddaughter learnt Photoshop at college when she was doing graphic design.She is coming off benefits and now she wants to earn some money from what she has learned, but the cost of Photoshop is prohibitive.Unfortunately, there are not enough funds available to pay monthly, especially with the increase of household bills. Of ocurse I try and help out, but my bank account is not so great anymore.Is there a cut down version of Photoshop anywhere, or should I be looking on Ebay for used Discs maybe ?Denis

I'm in PE2019, and it would be so much more helpful if the crop tool showed the pixel size rather than percentages as the crop tool changes as I scroll. Any way to make that happen? Thank you.

I make a family calendar every year. And I have over 100 birthdays and anniversaries to add to it.  With my current version of PE I must input them manually.   I want to import them directly from my Contacts app (mac).     Can I do this in the new version?  For reference - the old version of Apple Photos included this feature.  it saved a lot of work.

I have been using Photoshop Elements 15 for many years, with various iPhones, and have had no problems importing pictures. However, I am now using an iPhone X, with Windows 10, and experiencing increasing difficulty. In the past, I could go to 'import from camera or card reader' > 'Apple iPhone' and the application would identify all the photographs on my phone then only import the photographs that had not been previously imported. Now it tries to import nearly everything, irrespective of whether the photo has been previously imported or not. If I go to the advanced dialogue box, most but not all the pictures from the phone are displayed in the selection panel but the photos are not shown in the correct chronological sequence and the date and time information, as to when the photographs were taken, is often wrong. I have a suspicion that the import procedure is being affected by various photographs and videos that are automatically being saved to my phone via WhatsApp, which often c

During the import of images in block from a network folder Elements crash. The crash was in version 2021. I have done the upgrade to 2022 and the crash there is again.{Title edited by Moderator}

I have PSE 2022 on Windows 11.  I seem to have a problem associated with the resolution of how the program itself displays (not associated with resolution of my photos). Specifically, in Organizer the fonts on the menus are larger and almost appear to be bolded.  In editor the appear properly sized, and similar in appearance to other progams I have (Office, Quicken).  I've searched the forums, and tried several suggestions associated with the properites of the .exe and the DPI settings but so far it hasn't fixed the problem. Other than that, PSE seems to work fine, but I find it odd that Editor and Organizer are appearing so differently when they are both components of the same product set, from the same software vendor, installed at the same time, on the same computer, etc. Any suggestions or ideas on how to address or further trouble-shoot would be welcome. -Brian

Hello. I'd like to know:what is the folder where Elements save the catalogsIs it possible to shift the catalog in a network folder instead of on PC? Thanks

I have a new laptop and went to download my version 2018, and it wouldn't let me, it would download version 2020. I had a rep, who was on the acrobat team, download version 2018, which I have installed, but it says my license is not valid.  He can't help me any more.  It is crazy that I bought the software in June 2020, and a little over two years later it is already end of life.  But why is my license not working?   I'm not a heavy users of photoshop so I can't afford to keep upgrading. Thanks.

Can the PE2021 Organizer open 2 windows and/or 2 instances simultaneously on Win 11? ThanksBob

I had my desktop PC fail completely and don't have access to it now. I tried to re-install my PSE 14 (I have CD and serial number) on new PC. I got the <too many activations> error message. So I uninstalled it on another device that I could access but this made no difference. So research now tells me I should have "deactivated" it, not un-installed it! So how do I get Adobe to now realise that I do in fact only one copy of PSE 14 running so that I can install on my new PC?