Questions

Hi,The video and mp3 files I have play perfectly using any other app, but when I import them to Elements 2019, there is no audio. Was working fine yesterday, but not today. Tried some youtube tutorials like cleaning out cache, making a new common folder but nothing is working. Help resolving this would be great, thank you.

I have a video all put together with over 400 photos. I reduced them in size below 1000 x 1000. I added like 8 songs. All songs but one will play. The file is not corrupt, as it plays on my computer. I tried another song in that part of the video, and that one won't play either. I need this video by tomorrow for a funeral service. Any help appreciated!!!

So recently i havent been albe to playback videos that i put into premiere. It just shows a black screen and after several tries it will just crash. I tried with several other videos as well and old videos that were working are no longer working for me now. All my drivers and everything are up to date as well. The files i am using are normal recorded MP4 files from a game. I have tried with 2 different recording programs and the same issue is happening.  Also i have tried rendering the video, the video renders but it is still unplayable.  -Operating SystemWindows 10 Home 64-bit-CPUAMD Ryzen 7 1700XSummit Ridge 14nm Technology-RAM16.0GB Dual-Channel Unknown @ 1197MHz (17-17-17-39)-MotherboardDell Inc. 07PR60 (AM4)-GraphicsR240HY (1920x1080@59Hz)R240HY (1920x1080@59Hz)8192MB ATI AMD Radeon RX 580 (Dell) -Storage238GB SK hynix SC311 SATA 256GB (SATA (SSD)) 931GB TOSHIBA DT01ACA100 (SATA ) -Optical DrivesHL-DT-ST DVD+-RW GU90N-AudioVoicemod Virtual Audio

Hi All! I have Premiere Elements 19 - anyone know if you can record your screen or do an audio voiceover? I can't seem to find that option - most other similar software includes this as a basic feature but I haven't touched this program in a while and was wondering if it is something included or I am just blind. Thanks!

Hi  I have very frustrating problem with APE 2020. Preview freezing at some point in my movie. When I open Premiere and load my project at first everting is fine. Preview is played without any problem. However even after very simple operation such as moving one clip can cause preview to freeze as some other location. I captured that problem: https://youtu.be/A2OgSQIsAiI 1. Opened the project2. Moved the coursor and started preview. Clip with motorbike was played without any problems. 3. Then I just  moved only one clip to the left and returned to the previous location and this time preview stuck just before the clip with motorbike.  This is just an example. Exactly the same problem occured for different clips. Video preview just freezes but audio is played OK.  All clips are 1920x1080. Computer is fast: Intel 8700k + 32GB RAM. Newest Nvidia Drivers.  Any ideas?Tom 

Having a video ready on timeline aerea to work, it doesn´t play even I click play several times, what happens, does is happen recently ..... help

How do you get chroma key for adobe premiere elements 15

have downloaded from adobe and have s/number but when i try to install it get to 4 % and come up with error 1 have turned off btdefender and fire wall still will not install , Have tried adobe and four agents gave me ways to install but will not work.

Is it easy to upload videos from premier elements straight to you tube ??? Need this for work and have to make sure 100% it’s no problem editing and then uploading to toutube . I apreciate the answers or opinions. Thanks!! 

Hi  I've just swiched from version 13 to 20 and need to strougle with several bugs. One of them is apperance of red frames in my clips. I have no idea why they are at those particular places. That clip has been only imported to Premiere. No effects have been applied  yet. Of course that are no any red frames in the source material. Any ideas?   Tom

Hello,I have a movie (MP4) on my desktop that I burned and the audio and video are out of sync. I was told that Adobe Premiere Elements 2019 can fix it. I am finding it hard to us through. It's not that user-friendly for someone who has not used it before.  Does anyone know the step by step instruction to fix the audio-video synchronization issues using Adobe Premiere Elements 2019??? PLEASE HELP! 

HiI need to move a title clip from one project to another. I have seen two methods so far neither of which will work for me because the options suggested are not available to me in drop down menus. I have no export in drop down menu under file and I have no facility to export if I right click on title in project assets either. Any help would be appreciated. Thanks.

I have a odd problem with text tool. When I cut and paste a quote into my document, the print is smashed all together on one line. My coursor is HUGE and this makes it hard to separate the lines of the quote. This is Premier Elements 2019, have only had it about 6 months. I have reset preferences, and reset the tool itself, but no help. thanks in advance

We have a Windows 10 machine and find that Premiere is unusable. It's always been a bit sketchy, but we were able to get by, but now it's crashing all the time. We recently got the following error message (attached). Can anyone shed any light?Also, I don't know if this is related, but we used to be able to open/edit/view .MOV files, but now all of a sudden it doesn't like them and we're having to use some software to convert into an MP4.

I currently run Premiere Elements 14 on a 9 year old Dell Inspirion 580 computer. It's time for an upgrade. My question for the community is this. Will a computer equipped with an i7 Intel processor and 12 gb RAM do the job? I realize the Adobe specs call for 16gb RAM but there is a big jump in price to get 16gb among the selections I am looking at.The video editing I currently do is pretty much limited to files from a Sony AZ1 action camera at 1080p60 along with JPEG images taken with the compact camera I carry when cycling.  Also, I will likely just upgrade to a new Premiere Elements version for the new computer.Thanks MJO.

 DH88CometOct 17, 2019I have been using Corel VideStudio for several years now, but the latest incarnation, 2019, is driving me to distraction. So I've downloaded the trail version of Premiere Elements 2020 to see if this would be a suitable replacement. After two days of use it does all that I want except in two areas, Firstly multicam editing - which I know it can't do but I can probably live with it, but secondly is the image stabilisation (or shake reduction), the built in 'adjustment' is appalling. I have been used to using ProDAD Mercalli plugin installed with VideoStudio and that works really well. My question is is it possible to install Mercalli as a plugin in Premiere Elements? I have been searching for anything on plugins but have found nothing.I this is not possible then I'm afraid Elements will have to go.

I purchased the 2020 version of Photoshop elements and Premiere Elements. I have succeded in installation on my laptop byt not on my "ordinary" PC. The communication screen wont be shown right on the screen. See the attached file. Is there another installation file there can solve this problem?

Have digital version of 8 mm film from 1950ies received in H.264 MP4 2048x1536Arranged, typed texts etc in Elements ProjectsNow new version back to MP4  to showKeep 2048x1536 and 15 fps at H.264Export and share as the screen dumpProblem is now, that the new MP4 film only covers part of the screen e.g. vertically 95 mm of 170 mm on a screen 12"What kind of mistake am I doing?

We have a Windows 10 machine and find that Premiere is unusable. It's always been a bit sketchy, but we were able to get by, but now it's crashing all the time. We recently got the following error message (attached). Can anyone shed any light?Also, I don't know if this is related, but we used to be able to open/edit/view .MOV files, but now all of a sudden it doesn't like them and we're having to use some software to convert into an MP4.

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Premiere elements 9を持っています。2020upgrade versionのインストールは可能でしょうか？Can I use 2020 upgrade version?

I've just recognized a problem after i have rendered my project. The audio is not in sync with the video any longer and the last part of the clip is freezing while the audio continues. It also seems that the quality is lower(pixelated) My source of video is a Nikon D7100 and im using premiere elements 2019. The only thing i have edited is rotating the picture 180 degrees. When i toggle off the rotation in "show applied effects" everything is normal. I have an idea that some settings are not right.  

When I import a video file into elements 2019 I have no audio to go with it. When I move the clip to the timeline and expand the audio it shows no ‘sound waves’ – it’s almost like the audio wasn’t imported along with the video. I know the orignal file has audio. I have already checked the video isn’t muted, updated my sound card, and made sure that in the audio hardware tab the default output is set to my speakers. Any suggestions would be greatly appreciated.

Hi, i imported my files and when I play them to edit they go black and white and upside down. when I pause the video they go back to normal, how can i fix this?

New projects keep defaulting to an interlaced setting (yuck), so I keep changing it back to 720p (PAL) as I'm using footage from my old camera. Adobe doesn't seem to want to remember it when I do a the next new project. Is there any way I can change the defaults, or at least remember the last setting?Thanks..