Questions

Your Adobe serial number has expired or is invalidYour serial number has expired or was illegally distributed.  No, it was not illegaly distributed, and when I purchased it, there was no expiry. The online support just goes through a circular help system that leads nowhere. I literally ran the software 1 hour ago, it crashed, and when I reloaded it, it said serial number expired. I have only owned 1 computer in the past 4 years, and I never gave the code to anyone. Please fix this for me.

Can I convert the premiere pro file to the premiere element file?

I'm using Premiere Elements 2021. Can anyone provide insight as to why whenever I use the Auto Smart Tone feature to touch up a clip the quality of the clip is degraded? Take a look at this screenshot from a video. The image on the left is the orginal. The image on the right is after Auto Smart Tone has been applied. This is occuring during the editing process and not during the export process so I don't think I'm dealing with an export issue per se. Rendering doesn't make any difference. There's something about Auto Smart Tone that is affecting video quality. This has been a long time issue for me. Thoughts? Thank you.

When I add new menu markers to my timeline it creates a new menu for each one, instead of just adding it to menu 1. Is there a way to manually move/add the marker to menu 1? When there are multiple menus1. the system adds a navigation arrow, a black one, which gets lost in the background.2. if you move the buttons on main menu 1, then subsequent main menu marker buttons and navigation arrows are not only hard to see, they don't line up with the other menus3. font sizes in subsequent menus don't match main menu 1. They can be off by 40 pts or moreMaybe I should open a ticket???

I have been searching for a solution to this one for awhile.  Using Premiere Elements.  Creating fitness videos and just started using music.  My tracks are MP3 format, and in Itunes they are completely gapless in playback/no breaks/smooth transitions.  I need that for choreography to work on my videos.  But when I bring these tracks into Elements, they butt right up against each other (e.g., one song ends at 5:13:02 and the next one starts at 5:13:03).  There is a teeny but noticable gap.  And I need to keep the seamless transition that I have in Itunes.  Any ideas?  MUCH THANKS!!

Bought the package Premiere Photo and Video.Photo works well no problems.But Premiere Elements just will not start.Tried to uninstall and reinstall with no effect.The start up screen freezes with the graphics attached.Running Windows 10 (64bit) on a Intel I7 with 16Bg ram. 

Problems with my Adobe software, Adobe Premiere Elements 2020. There are two issues as follows: 1. When I open PE it tells me that there is an update available. When I choose to install it, I'm prompted to update my browser. It makes reference to Internet Explorer, which is obsolete. I have the current version of both Microsoft Edge and Google Chrome, but PE does not recognize them as compatible browsers, so it won't update. What am I to do if Adobe software doesn't recognize the two most popular browsers? 2. PE does not recognize my 1440 X 1080 video footage produced by the Wolverine MovieMaker Pro, a device that digitizes 8mm and Super 8 film. When I load my project PE defaults to 1920 X 1080. As a result I can't use features like Shake Stabilizer. When I attempt to, I get the message that my video clip sizes and the project settings must match and to start a new project. It is a never ending sequence, as PE simply won't recognize the size of my video clips. What am I to do

Hi Everyone, I have been using Adobe Premiere Elements 2021 for the past year, and I booted it up this week to find that one of the Music Scores I regularly use does not appear in my library anymore. The Music Score is Particle. It still exists as an Audio Track. I have already tried re-installing Adobe Premiere Elements. I am on Windows 11. Q1: Does anyone else have access to the Music Score Particle? I contact Adobe via their online support and received this cryptic answer: I see. It is possible that the note might have been removed. You can post your queries on the Adobe wishform for any suggestions. We would love to hear from you. Please refer the below article: https://www.adobe.com/products/wishform.html There appear to be fewer Audio Tracks and Music Score options in Adobe Premiere Elements 2021. Q2: Has Adobe updated what tracks are available in general in Adobe Premiere Elements 2021? If so, why? Thanks, Damien

I'm trying to Pan and Zoom but no matter what clip I select, the Pan and Zoom menu brings me to the start of my entire video, not the clip I select. This makes it incredibly hard to zoom in on the spot I want to in the clip because I cannot actually see where I am zooming into.I've created a video showing what's going on. In this video, I want to zoom in on the Google clip, which is at the end of my video. The video starts on a red screen then changes over to Google. On Google, I want to zoom in so I select the Google clip and then Pan and Zoom. The Pan and Zoom menu starts me off on the red screen. The frames that I place will be applied to the clip I selected, but that's really not that great since I don't know what I am actually selecting.Please help....https://youtu.be/FXZHHZLiHdk

I'm ugrading to a new/better/faster laptop so my editing/rendering in PE won't be so slow.  The specs here seem overly simplistic/generic: https://www.adobe.com/products/premiere-elements/tech-specs.html Can someone recommend some general guidelines for the optimal laptop hardware specs for PE (minimum processor speed, graphics, etc.)?

PE 2021 on a Windows 10 PC. I'm trying to follow the instructions "Create cool Time Remapping effects"as described on page #108 onwards of Steve's book for PE 2021. I get as far as step 5 "Select a Time Remapping speed using the big slider".Where the ***** is that big slider?  I just don't see it (unfortunately the book showspictures of every stage EXCEPT this big slider)... The online Users Guide is similar (no picture of the slider).

Bonjour, lorsque j'exporte mon film (différents essais même l'export vers Youtube), le rendu me supprime des images et m'offre des images fantômes qui ne sont pas sur la Time Line (mais qui sont dans les rushes). ???? Je dirais même ????? 3 heures à chercher des explications et surtout une solution. Pas trouvée. Y aurait-il un magicien ou une magicienne parmi vous ?

Hello all. I have an NVIDIA GTX 1660 SUPER display adapter (which is one of the supported graphics cards) but in Adobe Premiere settings it says GPU acceleration is not supported. I am running Windows 10 Home, Premiere Elements 2021, NVIDIA GTX 1660 SUPER with driver version 30.0.14.9709 dated 11/26/2021. I deliberatley chose this computer because it came with a GPU card that was listed by Adobe as supporting GPU acceleration. Any ideas? Thank you.

Hello! Everything I can find online says that NVENC support was added to Premiere in 2020, but it's very possible I missed something and it actually isn't supported by Premiere Elements. Please let me know if this is the case. I have an i7-9700k and an RTX 3080, on Windows 11, but hardware encoding is not an option when I go to export (File -> Export & Share -> Devices -> Custom -> Advanced Settings -> H.264). My GPU is specifically listed in the supported GPU lists by Adobe, my NVIDIA drivers are up to date, and this is a fresh install of Elements 2022, so I don't see any reason why the software/hardware encoding dropdown would be greyed out. Any help with this would be greatly appreciated, as I would like to not have to wait 20 minutes for a 4 minute video to encode lol. Thanks!  

I need a book on Swedish for my Premiere Elements 2022, where can I find one of those please ?.

Despues de desinstalar en dos ocasiones el programa adobe premiere elements, porque me daba problemas el ordenador, he inetentado instalarlo en varias ocasiones y me da, error 199. No encuentro la forma de instalarlo ni de abrirlo por ninguna parte.La batería del ordenador no carga correctamente. La voy a cambiar en estos días.Hay alguna forma de instalarlo correctamente o de abrirlo.Gracias.

On part of my movie, my subject is situated too close to the left border. And when she sways her head to her left (my right), part of her just gets blocked off. The green screened border background pic behind her is not blocked out. So, when I try to move her to her right (my left), the borders stay the same, so that she is still close to that blue border. Is there any way to move my subject within the borders so that only the subject moves and not the blue border. And other times when I try to move the border, it creates a zoom effect, which I don't want either. Hope that's clear. I just want to move her more toward the center so that when we sways 1 way or another, she doesn't get cut off. I should add that the way I filmed her, I did have to rotate her 90 degrees to the left in order to have her appear upright in my movie frames.Thanks.LNovik

Any DAW or audio or video editing software I've used, I just set a beginning marker and and end marker on the timeline, then click an icon that looks like a loop. During playback, the app will keep looping the designated section. How do I do this in Premiere Elements 15? Thank you,.

PE 2021 on a Windows PC desktop... Is it possible to somehow "save" a combination of Font, Size, Colour etc for repeated usefor example in a "Default Text"?

I have a .WMV finished file from someone created by who knows what. There a number of text screens that that start small and zoom in to enlarge text but the timeframe used is too fast to read easily. Is there a technique to slow down that zoom so longer time to read?

I have setup a DVD menu using the stock Premiere Elements templates.  However, I can't figure out how to edit the area that says "Movie Title Here".  I have placed two scene markers and will test those soon.  But, how do I edit the text field? Also, can I increase the timing on the main menu audio before it loops back to the beginning?

Is there a way to contact a person (chat or otherwise) in Adobe Support? There are currently no options.Running Ver 18 on Windows 10. I am attempting to add a video that needs to be forced to horizontal orientation. According to Adobe Help, I should have Project Presets when I start a new project: And this is what I see: Any ideas?Thanks, T. Greg

I have a MacBook pro with OS High Sierra 10.13.6. I just downloaded Adobe Premiere Elements 2020 and tried to edit videos that I recorded using Quicktime, so they are .mov files. When I import them, it shows up as audio only.  I checked the permissions, cleared my cache, changed the file name to .mp4 and a few others and tried a couple other troubleshooting tips I came across. All to no avail. Does anyone know why this is happening and have a solution?

Bought Prem Elements and Photoshop Elements via download from Amazon uk, Premiere Elements will not start,I click on Video Editor, the box saying"Loading Adobe Premiere Elements Editor Workspace" and nothing happens 

I have two different YouTube accounts, one ofr business, one personal. When i click to export my video to YouTube, it defaults to sedning it to my persinal account. How do I change that so it exports it to my business account? Thanks!