Questions

Hello, When I start either Smart Trim or Auto Analyze, the progress window pops up, but nothing happens.I've tried different video formats, re-installing software, adding codecs, but nothing seems to help. Maybe something simple I am not enabling/disabling?  GPU?There is no debug information that I can find either. Windows 11, Premiere 2021, Dell XPS laptop with Nvidia GTX 1650 GPU. Thanks in advance. 

Hello all, I recently tried to edit some 4K H265 footage with Adobe Premiere Elements. Since my old 2019 version doesn't support this codec I updated to the 2020 version. However, when I try to work with the footage it is hardly able to play the clips, let alone editing them. When I play these videoclips on my computer with the default Windows player or VLC there is no issue. I updated all my drivers but to no avail. It would still lag badly. So, I installed Premiere Elements 2020 on my wife's computer with poorer specc's. This works fine and the footage is played without any bother. My CPU reading is normal and so is my GPU. It does not seem to be stressed in any way. I thought about GPU acceleration but this isn't available in Elements sadly. Does anyone here have an idea why it might be that my computer has so much trouble playing these video clips in Premiere, whereas my wife's computer doesn't. Hardware should be sufficient, the video files are stored on a local SSD

I'm running Premiere 2022 with W10 and I am wondering which, Motion Tracking or Shake Reduction, to eliminate camera shake. I've tried each separately and both together with no significant change.1. Why am I not seeing any significant change when previewing the clip?2. Which would be better to use?3. Can they be used on the same clip simultaneously?4. Is there a link or location, etc., that will explain what each function is used for and the differences between the two?

I  currently have PE 2019 installed on my WIN 10 laptop. Recieved PE 2022 on a DVD as a Christmas gift, so I am attempting to install it on the same machine.  After inserting DVD, I get to the options window, the one which allows language selection, etc.. I beleive there is a 'Continue' button in this window but I am unable to access it because I am unable to resize this window.  Only option is Exit which kills the install. Do I need to uninstall PE2019 prior to installing PE 2022?  Is there something I missed?  It's only an install which would seem like a straight forward task..    Thanks...

Crashes every time trying to add movie themes from movie menu. Scene markers already added to (1.45 hours) of  project HD video with some jpeg stills included.Computer Chillblast Fusion Photo OC Lite11 with Ram 16.Gb, Intel Core i7-6700k CPU @ 4.00Ghz  4.00gHZ.   Running  Windows Home ver.21H1

Hi,In 2016 I purchased the Teacher/Student Version of Premiere Elements 14.I got 2 activtion codes and installed it on my laptop and desktop.Unfortunately, recently, the one on my desktop is displaying a "Trial has expired message" and is not letting me proceed with using the software.I was wondering if anybody has ideas on how I should proceed (I still have the activation codes.).Thank you

I updated to MacOS Big Sur 11.5.2 . Now my Premiere Elements 13 won't open, saying it needs an update. How do I update without being able to open the app? 

Hi I cannot activate Premier Elements 14 on a new installed PC. Installs correctly, but when I enter the serial number, I get a message indicating that I need to Contact Customer Support. Support has confirmed it is a vlid serial number and to post here. What do I do? Have same issue with Photoshop  Elementrs 14. Thanks.

Just installed Premiere Elements 19. No sound from timeline or elsewhere. However, perfect sound if I play my clips on any other player. The speakers are set to default ourput - so everything is OK. However, the audioconfiguration in the project settings tells me "device class MME" and "Realtec High Definition" not working.Al audio testing in windows works just fine but not PE.Are there any hidden settings?

Hello, I have pe2021 and wondering if I'll have problems editing gopro video shot at 2.7k at 60 frames per second?In the past, I shot at 1080p 60 frames per second without any problems.Thank you for any reponses

I've added a fade in and fade out to a clip.But the fade out is just liner from normal to black.  Looks weak.I want to make it a more gradual fade at first, then accelerate.Anybody know how?Thanks

Hello,I am trying to create a portait edit as shown in the tutorial.  I am using PE 2022 but when I enlarge the video and add the blur to track 1, it is not showing up. Neither is the black bars on the edges of the videos. Does anyone know what I am doing wrong? Thank you

I have created files in Premiere Elements 2020, which have been saved as .prel files. Often when I attempt to open these files in Premiere to continue editing, I get this message:  This type of file is not supported, or the required codec is not installed. Most of the time I cannot open prel files at all. Sometimes a prel file will randomly open, but some clips are 'offline' and are just a red cryptic field saying offline.

Hello everyone,   Like many of you, I have a laptop with two graphics cards. An integrated card : Intel(R) UHD Graphics A dedicated card : NVIDIA GeForce RTX 2070 Super   However, Adobe Premiere Elements 2021 (2022 seems to work the same) detects the integrated graphics and not the dedicated one !   The problem is that the software browses a file containing a list of supported graphics cards and is case sensitive ... (great developers ... a regex would be welcome) SOLUTION :Go in :"C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files"open the file:allowlisted_cards.txt Match your card as indicated by Windows For example: My graphics card under Windows is: "NVIDIA GeForce RTX 2070 Super" and in the file allowlisted_cards.txt: "NVIDIA GeForce RTX 2070 SUPER" We rename the line NVIDIA#NVIDIA GeForce RTX 2070 SUPER# to NVIDIA#NVIDIA GeForce RTX 2070 Super# To know the exact writing of your graphics card:launch the "peripheral manager" list the

Last week I bought Premiere Elements 2022, my last was Prem.Elem.13.In PM13 everything went allright. In PM2022 there are green stripes.I'm working on a Lenovo Thinkpad x1 yoga 2nd signature editionIntel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHzIntel HD Graphics 620Windows 10 proAll drivers are up-to-date.Hope someone can help me!Marja 

Okay, so I know this is going to be a very broad question, but I'm currently using Adobe Premiere Elements 15 (2017) as my go-to video editing tool and have been since 2017. I don't do video-editing professionally or anything, or use it as a way to make money (at least not yet...) I use it for editing home-videos and a few times a year I'll edit some video-game footage I've captured together and upload it to YouTube. Aside from the occasional crashing and glitches, Adobe Premiere Elements 15 has worked wonderfully for me for the past 4 years. But to all of the pros out there, knowing what I mainly use it for, would it really "benefit" me to upgrade to Adobe Premiere Elements 2022, or should I just save my $100 and keep what I have? Thanks for your inputs!!

Hello, I'm new to Premiere Elements 15 and I'm having some difficulty adding text boxes on top of a video and being able to define how long they stay on screen and to give them a transition when they appear and disappear. I've searched the help, but it didn't have the answer. I'm in a time pinch and need to figure this out quickly for a presentation. Also, how do I apply the same text style (font, color, etc.) to the text box that I have on the main title text?Thanks,Kevin

I'm currently using PSE9 and PSE2021 on the same Windows 10 computer. When I open my PSE2021 "Photoshop Premiere Elements Catalog" folder, I see that it contains the folders of images that I've imported. Following those, there is a folder called "Photoshop Elements Catalog" (dated 10/27/2013 -- I have no idea where that date came from): Can you tell me where this came from and what it is used for? And a final folder called "Photoshop Elements Catalog 1" (dated 1/5/2021 -- the date of my latest updates): My guess is that this is where the catalog data is stored for the "Photoshop Premiere Elements Catalog" folder. Can you explain what each of these entries is used for?  Also, when I finish working on PSE2021, I select the option to backup the catalog on exit. Where is this backup saved? Thanks for any help you can provide. Ken

I purchased the full version of the video editor just about 10 minutes ago and it still has the watermark for the trial everytime I open a video. Does anyone know how to fix this issue?

Hi Adobe Support. I recently purchased & installed Premiere Elements 2020. I am trying to add media but I'm getting an error message, can you please help.I've clicked onto Add Media, navigated to the folder in question and clicked on the image I wish to bring in, (a JPG image approx 130kb) with the following error message: The importer reported a generic error.The image opens in many other programs without fault. I have included a screenshot, if that helps?Any help appreciated. Regards, Nick. 

Hello, got a new PC with 2060s. My Premiere Elements 2021 detects it's presence, but tells me, not supported.But it should, acording to https://helpx.adobe.com/de/premiere-elements/using/gpu-acceleration.htmlSorry about my english. German user.PC (i7-10700KF),  Windows 20H2,  Nvidia Driver newest.What's wrong? Can someone help me, please? Thanks.

My source files are in MPEG2, 1920x1080, 50 fps, progressive. I want to export my project with the same settings, but I can't find it in any menue. Only lower frame rate is available, 25 fps. Does that mean that the combination  MPEG2 1080P 50 fps is not a possible export format?

Hello Adobe Team, Currently on version 19.0 of Adobe Premiere Elements 2021. We need to disable the update that is coming up, we cannot work with remind later option. A few reasons. >Adobe is slow to install>Slow to update.>High chances of failure.>Takes a lot of time for the update to complete.>Costs us a lot of money at the same time.>Users are beginners in Adobe, they do not want any chnages to be made what so ever for a while until they are well up to date with the interface and feel of the application.>Moreover the IT member has to contacted everytime update is to be done, still takes more time.>At this point I wish there was a parallel option to the service. What is not a solution. >Disconnecting from the internet when starting Adobe Premiere.>Closing the app from the task manager.>To do remind me later.>Care least on the security part for now. In other words, the update should not bother us/ bug us / pin us, unnes

In the middle of my project, I found the program (Adobe Premiere Elements 19) to not respond. I figured I'd try to use the render tool, which I did. I did not have any fuuther problem with m project after that. However, after using the Render tool, I believe the whole project moved to the right. I now have 30 seconds of dead time in the beginning of my song. So, I'd just like to know how to move all of my 20 or so tracks simultatneouly so they stay in sync. Some of these tracks have clips and spaces and more clips, so I fear that after the move, things may get out of sync.Lastly, I've been thinking of this for awhle: after I hit the Stop button, is there an easy wasy to get the timeline to go back to the spot which was active just before I hit the Play button?Thanks very much.LNovik