Questions

I'm working on an edit with several layers in the timeline, trying out different combinations in V2, V3... When playing the video from the timeline, some layers are NOT showing up, just as if I had turned them off with the eye icon, but without having done so. I have to restart the program in order for me to be able to see these layers. This error is happening randomly, and it has happened 3 times in the last 2-3 hours. It's very confusing because the edit is changing constantly and now I'm not sure if I'm looking at the actual cut, or at a cut with some layers that are "off".  My computer settings: MacBook Pro (16-inch, 2019)2.3 GHz Intel Core i9 8 nucleos32 GB 2667 MHz DDR4Macintosh HDAMD Radeon Pro 5500M 8 GBIntel UHD Graphics 630 1536 MB 

I have one multicam clip with several through-edit cuts. I wanted to color one of these sections with a color label, but when selecting such label, ALL of the through-edit clips turn into that color label. There's no way of coloring just one section. Attached is a video showing what I mean. This is a bug that should be fixed, Premiere should treat every through-edit as an individual cut when it comes to color labeling.  My computer settings: MacBook Pro (16-inch, 2019)2.3 GHz Intel Core i9 8 nucleos32 GB 2667 MHz DDR4Macintosh HDAMD Radeon Pro 5500M 8 GBIntel UHD Graphics 630 1536 MB  

I'm using Premiere 24.4.1 Build 2 on Windows 11. What I want to do: I have a transcription from a 3rd party service that I want to apply to a clip in Premiere in order to do text based editing. I am using a 3rd party service as the footage is in Swiss German, which is not supported by Premiere. What happens: When I open the "Text" menu and click "Import static transcript" or "Import corrected transcript", nothing happens. The menu just closes. There is no way for me to select my external transcription file. Any ideas?  

Hi all,   When you visit the following page:   "Signal To Noise" Motion Graphics Template for Video Titles https://creativecloud.adobe.com/cc/discover/article/signal-to-noise-motion-graphics-template-for-video-titles    There is a "Download the "Signal To Noise" Motion Graphics Template" title in which the hyperlink DOES NOT provide a download of the Signal to Noise Motion Graphics template. Instead I get athe following error message: Error 404: Asset not found This asset isn’t available. Try checking the URL or visit a different pageCan someone provide guidance or provide a link to the template?I reached out to Adobe Support via the chat window. When I FINALLY got beyond the bots I was passed on to 3 different people. The second person confirmed the issue, that there is no download available via the link on the page. However, they forwarded me to another (Billing) department which is, of course, not a technical support. It does not appear that I can submit a "tech

Occassionally when opening a window/panel from the Window menu, this mysterious audio-related panel opens alongside the window i chose (depsite me not choosing to open it).   The panel has no title bar, so i can't identify what it is. It has no hamburger menu.  When i right-click it, there is no option to close it. i can't click and drag it to peel it off the interface and close it. It's just... there, hopelessly. My only recourse is to shrink it so that it takes up as little room on the interface as possible.ChatGPT thinks it's the "Audio Meters" panel. When i go into the Windows menu, a window by that name IS checked, but if i click on it, i can't uncheck it to get rid of it. This has happened to me on multiple systems and configurations, and is a bug that has persisted in the software for years.

Premiere Pro Initialization Failure - “Too many levels of symbolic links” Error Hi Good Peoples :), I'm encountering an issue when trying to launch Adobe Premiere Pro on my Mac. I receive an error message that reads:   Initialization Failureboost::filesystem::status: Too many levels of symbolic links:"/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/Digital Anarchy/Beauty Box AE 5.0.14/Uninstall.app"   It seems to be related to a third-party plugin (Digital Anarchy's Beauty Box), and the error mentions "too many levels of symbolic links," which I believe indicates a symbolic link loop or a corrupted reference. System Info: macOS version: [insert your macOS version] Premiere Pro version: [insert Premiere version] Plugin involved: Beauty Box AE 5.0.14 Steps I've Tried: Restarted my Mac Attempted to locate the plugin folder Tried removing and reinstalling the plugin (unsuccessfully) I Find a temporary solution, Every time I open premiere pro

I never post on this stuff but this one is kind of a big deal. Not sure what happened but I didnt move media i have stored on a drive to anywhere else. Now im working on a big project and all of my media unlinked... whatever just right click and re-link? yeah it doesnt work with batch linking. So now I have to manually add back my clips one by one in for a 20 minute video?? Its all updated and I tried multiple times and closing the app. Still the same thing. So sick of premiere with constant bugs that makes it more difficult to actually do my job. absolutely so frustrating!! I guess time to switch to resolve.

Been using this software for many years but never had to select a group of clips (to adjust the duration on all).  The usual windows select / shift does something else in pro.  I had to select them one at a time with shift - click and unless you hit in exactly the center it unselects the whole group. What I want to do (in two clicks) is select a bunch of clips (just still slides) by click on the first, click on the last with ??? 

I am having trouble importing a 72GB MP4 file into a Premiere Pro Project. When I attempt to import the file, the software just sits there “importing”. I have tried drag/drop as well as importing, and get the same result.85GB Three days ago, I imported a 85GB mp4 file with no problem. But today, the 72GB  mp4 file won’t go. My Premiere Pro is up to date. I’m on Windows 11 and it is up to date. I have cleared my Premiere Pro media cache. I normally work with files stored on my NAS that is connected to my computer via 10GBe ethernet.  I moved the file in question to my computer hard drive and I get the same results. Any suggestions??? My computer specs are: Device name  Desktop 5.5TB hard drive 5.0TB still available. Processor        Intel(R) Core(TM) i9-14900KF   3.20 GHz Installed RAM 64.0 GB (63.8 GB usable) System type    64-bit operating system, x64-based processor

Olá pessoal,estou com um problema,eu coloco a transição e não aparece ela,segue imagem do vídeo onde eu não estou conseguindo,ele é o único. 

Just finished editing the first video I made in Premiere Pro, and the first time I exported in AVI, and it worked, but it was in 480p.  I switched it to H.264 and now I get this odd error.

I can't open any project or create a new one. The program opens, I click a project or make a new one, it immediately crashes and a "sorry, an error occurred" window pops up. This was happening on my old macbook with 8gb of RAM. The diagnostic test thing recommended I upgrade to 16gb minumum. Fair enough, I just bought a brand new laptop with 24gb RAM. Same issue. When I run the diagnostics on this laptop, it tells me there's no issues. Please help, screenshot of the error for reference. 

I am a media instructor at a college, so lots of students on Adobe. We are noticing that it takes 3 or 4 tries before a Color Matte and the Black Video will appear in the Project window. We have tried it through File>New, and right clicking in the Project Bin to add them there and I feel like we had better success with the latter.  I am seeing the answer to this question is reset preferences and that is not workable for 90 students who all have individual adobe accounts and are new to the software. In fact, I think I read it is in the C drive and our students don't have admin rights to change anything in the C Drive or near the software. This new version is full of problematic windows that won't close, uncomfortable UI workspaces, absolutely absurd changes to the text functions and windows. What does resetting preferences do to other things we have already set for the semester?

The next issue I'm having is with subtitles: I’ve created SRT files for several films, and I want to add them to sequences, but I’m running into multiple problems.1. If I do get the file import dialog to appear, only the first 5 minutes out of 45 are added correctly.2. But in most other sequences, I either don’t get any subtitle import dialog at all — and I couldn’t find an option to add subtitles manually anywhere else.3. Or automatic transcription starts on its own and I don’t need this transcription, because I’m adding a translated version and not the original. But once the transcription starts, I no longer have the option to import subtitles.How can I fix this?

Hi all, Have this weird issue since moving to a MacBook from a PC. When I'm zoomed into the timeline, I can't see which clip I've selected (i.e. the white lines around the clip don't appear). Never had this issue on PC before. Any ideas of settings I should tweak on my MacBook and/or Premiere Pro?See attached video. Thanks,SimonSpecs:Adobe Premiere Pro (up-to-date)MacBook Pro M4 Pro, Sequoia 15.3.1, 48Gb RAM

Export WebM: Why does the file size remain the same with different frame sizes?Hi,I export the same video in the frame size 1280 x 720 and then again in 1920 x 1080. The file size (2MB) remains the same for all frame sizes. Shouldn't the file size decrease with smaller resolution?

When I use the opacity mask, the points I create do not align with what the software actually masks. Everything seems to be shifted slightly to the left. I found another post identifying the issue to be with pixel aspect ratio, but the instructions in that post to fix did not work. I have attached an image showing the problem. Any ideas would be appreciated as I work with these masks every day  

Given that Premiere Pro is a non destructive editing tool, are there any consequences to the final output from ignoring the Unsupported Video Driver warning? In other words, if ignoring the warning creates visual anomalies for the editor, is that going to have any effect on the final Exported video file, or is that just what the editor will see when working on the project?Charles

Why am I suddenly getting this pop-up alert regularly?All my apps are paid for and managed through the Creative Cloud app.  

I'm trying to follow this video, https://www.youtube.com/watch?v=y5omL1O61No hoping to reset my workspaces above my timeline so i can click thru them. Already reset to saved layout but when I click the Window tab, Workspaces is not visible or clickable under Tools.

Apareceu essa notificação quando fui transcrever a sequencia. 

Hello, guys.I have been experiencing a problem in Premiere Pro where creating a new color mat (for example) using a HEX code creates a mat of a completely wrong color.I know that it is wrong because using the same color code in Photoshop gives different results. The same mat created in Premiere and Photoshop will look different even after I have imported the exported mat from Photoshop nto Premiere.I dont think this is a sequence color space issue, since the colors look the swame in the source panel. All my seqences are in REC 709 btw, as have always been.Also, the problem is the same inside the premiere project and in the exported videos, so it's not about a video player or image viewer.The problem is the same with creating text, shapes etc inside Premiere, I just used mats as an example.I'm including an example which is a png file exported from Premiere.This problem has started occuring in the last year or so. I'm not sure with what version of Premiere it began, but I am current

Every time i add on a text layer it seems that the video (which is in another layer) skips a few frames back, no idea how this happened but i seems to accumulate if i add several text layers next to eachother, then when the text layer is done it skips back to where the video is supposed to be, if i add enough i can clearly see a video/audio synchronicity fail.if i do not have any text files then the skip does not happen.The pictures addes show that the only thing moved is the text layer, but also the video frame has been changed.

Hello all, Adobe premiere pro 25 and 25.1 will not launch. It will appear in task manager for a brief moment, then disappear. It never shows a splashscreen. Version 23.6.8 works. The same issue is present with Media Encoder.  This is a brand new computer, but it is a Surface with snapdragon. System specs below. Windows is up to date. Premiere pro 23.6.8 >>>> WORKSPremiere pro 25 >>>> Will not launchPremiere pro 25.1 >>>> Will not launchAdobe Media Encoder 23.6.8 >>>> WORKSAdobe Media Encoder 25 >>>> Will not launchAdobe Media Encoder 25.1 >>>> Will not launch --SYSTEM--Microsoft surface laptop 7th Editionprocessor "Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz 3.42 GHz"RAM 16 GBWindows 11 26100.2605 (up-to-date)

I have a problem, I want to use the transcription tool to automatically delete pauses in my video, but I can only delete the pauses when I transcribe in Portuguese, when I transcribe in English, Premiere recognizes the pauses, but the delete option simply appears as unclickable, what is happening?