Questions

Hey all! I'm experiencing a really weird quirk in Premiere that I think might be a bug? Looking to see if others can confirm it as a bug, or show me a fix. For 4 years, I've used a keybind system in Premiere that incorporates custom mapping for the thumb-side buttons of my mouse. I currently use a Logitech Mx Master 4, but this has worked across various mice and mapping softwares. Using the "Logi Options+" software, I have ( = ) bound to the front thumb-side button, and ( - ) bound to the back thumb-side button (shown in an attached image). I use these to zoom in ( = ), and out ( - ).  I also use modifier keys with these buttons for different commands. These modifier mappings are as such: ( Cmmd ) + ( = ) : Step Back 1 Frame*( Cmmd ) + ( - ) : Step Forward 1 Frame*( Cmmd ) + ( Shift ) + ( = ) : Step Back 5 Frames( Cmmd ) + ( Shift ) + ( - ) : Step Forward 5 Frames( Option ) + ( = ) : Nudge Clip Selection Left 1 Frame( Option ) + ( - ) : Nudge Clip Selection Right 1 Frame( Option ) + (S

Hi, Ive been editing a project for 2 weeks and premiere pro just randomly crashed causing my file to be corrupt. Somehow during one of the premiere pro updates auto save was turned off…….. so I don't have any auto save files to go back too.  Is there anyway to recover my project or has adobe royally screwed me?

Geting this strange bar on the side of my preview and export. I'm running windows 11, on  premiere version 26.0.2 System Model Z690 AERO G DDR4Processor 13th Gen Intel(R) Core(TM) i5-13400F, 2500 Mhz, 10 Core(s), 16 Logical Processor(s)Installed Physical Memory (RAM) 96.0 GBGPU NVIDIA GeForce RTX 4070    Disappears when I disable my burn layer - which is just a simple curve adjustmentWhy does this happen and how can I avoid it?

Critical Bug Report: Media Relinking and Project DisorganizationHello Adobe Support Team,I am experiencing two persistent bugs in Premiere Pro that are making the software nearly unusable on my machine:1. Relink Media / Locate Bug: When I try to locate offline media and select the exact folder where the file is, Premiere ignores my selection and starts searching ALL connected drives. This happens even when the file is clearly present in the targeted path. It is a slow and inefficient process that didn't happen in older versions.2. Project Bin & Link Corruption: Every time I close and reopen a project, the internal folder (Bin) organization is lost. Files are moved out of their folders automatically. Also, media frequently goes "Offline" for no reason, even though I haven't changed any file paths or versions, forcing me back into the "Locate" bug mentioned above.System Specs: OS: Windows [10 ou 11] (Original) Hardware: Ryzen 9 / RTX Series / NVME Storage Premiere Pro: [Versão At

While I can blame some of the tardiness on my NAS, it is still very odd that I can open an After Effects projects with hundreds of files and everything snaps right open - yet Premiere takes so long. If the files' paths have not changed and no relinking is required, what exactly is Premiere doing? Why is it doing anything?It reminds me of sending files to AME to create proxies. If you select a bunch of files and choose "Create Proxies", Premiere slllllowwlllyyy sends them over one at a time to AME. What exactly takes so long? It's just a list of known files combined with a general instruction to apply the same preset. It feels like the code is insisting to do one file at a time when sending over a list all in one would be so much more efficient. If I grab a bunch of files in the finder and drag and drop them into AME then - ZIP! - they get added right away.I think Premiere is forcibly relinking files because some code in there has to verify the location of EACH and EVERY file, one at a

After writing this ENTIRE letter for 25 minutes, it DISAPPEARS !!!!“Subscribing” did not help.Also, adobe has done a good job of making writing to forum very difficult.Too much search and click.Doing NOTHING, the sound disappears from my project panel.Maybe i was resizing the panel, who knows, but not pressing all sorts of buttons.I’ve looked at every button i can find, and see nothing I might have done.Restart PPro does not help.Sound for EVERYTHING else if fine, like the source panel or everything else on this computer.You can see that “audio clip mixer” recognizes the sound, but that lower right monitor does not.Is that supposed to show project sound?  There must be a simple fix?I noticed a custom preset in the “essential sound” panel.  I NEVER use presets so why does it say “custom”?   Each clip shows custom, but  when I “select all” clips it says “default”?    No sound changes have been applied yet.Ok look below.  I added a screen shot that shows a sound track anomaly:good track: 

It's annoying that every time I create a new text box in Premiere Pro, it reverts to the font Myriad Pro with a font size of 100. I never use Myriad Pro or a font size of 100. Why can't it default to the last font I was using?

A Mac OS error is displayed when I try to open PP: ""Adobe Premiere Pro 2025.app” is damaged and can’t be opened."I updated to v25.2 last week and everything was working fine. Today it produced this error (I didn't try to use it yesterday). I am now updated to 25.2.1. The error message appears a couple of seconds after clicking the icon in my dock. I have rebooted the computer AND I have uninstalled PP and reinstalled the latest version and rebooted again. No effect. My system is:MBP M4 Max 16"128GB4TB SSDOS Sequoia 15.3.2 CC is fully updated as at Tuesday 8th April 2025, 10.14AM BST Never had any problems like this before. I have not updated or changed any software or drivers beyond Mac OS and Adobe CC regular updates since it was last working fine. Any ideas? Thanks for your help.  

Im debating to add a second GPU to my computer system to help process files for encoding and decoding 8K video files. I currently have a RTX 5070 GPU. Im thinking of adding a new Intel Arc B70 GPU for a second card. Now AI responses suggested to select the Intel card for decoding, and use the Nvidia card for encoding.Is it possible to select both cards for both encoding and decoding, to share the workload, being they are different brands of GPUs? I see under “Preferences- Media” that for decoding, it selected both my AMD on chip GPU as well as my Nvidia card. Could I technically add the Intel and get all 3 branded GPUs to decode my videos? Or would it be better to select only one device for decoding (like the Intel B70?) I see for encoding it does not allow a selected device for that. Not sure how that works with different GPUs installed. Or does it share the workload with all GPUs for encoding?

So basically everything is fine until I export my video. Tried various methods but still getting the same error over and over. I am using the latest adobe premier software. My video format is mp4.  There are no effects on the audio except the fade out at the end and nothing else.   

I went to go nudge an audio clip in the timeline by one frame using alt+left/right yesterday (like I always do) and it is no longer working. The keyboard shortcut for nudging a clip by five frames left and right still works, and nudging up and down still works, but not nudging one frame left or one frame right. I’ve tried uninstalling and reinstalling premiere, resetting the original settings, etc. and nothing works. Is this a user error or a bug?

Hey all,I’m trying to find a reliable way to lay clips from a bin into a sequence in strict chronological order, and I’m running into inconsistent behavior. My typical workflow:    •    In the Project panel, I switch to List View    •    Sort by Creation Date (ascending or descending depending on preference)    •    Select all clips in the bin    •    Either:    •    Right-click → New Sequence from Clip, or    •    Drag them into an existing timeline The issue:Sometimes this works perfectly, but other times:    •    A random clip gets placed at the very beginning or near the start    •    Or the entire sequence comes in partially out of order    •    Occasionally it even seems reversed I’ve tried:    •    Clicking the first clip vs. last clip before creating the sequence    •    Dragging from top vs. bottom of the sorted list    •    Using both ascending and descending sort orders None of this produces consistent results. What I’m trying to achieve:A dependable way to take a bin of cli

Hi,I’m experiencing a blocking issue in Premiere Pro 2026: the mask outline is completely invisible in the Program Monitor. The mask itself works, but the outline/path is not visible at all.I’ve already tried the following: Turned Rulers OFF (Ctrl + R) Made sure Overlays are enabled Changed Program Monitor zoom and panel size Switched to Object/Shape Mask tool from the toolbar System: Premiere Pro: 2026 OS: Windows 11 GPU: NVIDIA RTX 4070 SUPER Drivers: latest NVIDIA Game drivers This bug is incredibly frustrating and breaks basic masking workflows. Is there any way to disable or uninstall just this new masking feature in Premiere Pro 2026 and revert to the previous mask behavior? Right now this new system is unusable for me.I also tested this on two other computers with similar specs and older NVIDIA (studio) drivers, and the mask outline is still not visible on any of them. The issue is reproducible across different machines. 

When playing video on the timeline, the playhead won’t move, or skips every few seconds. Resetting to saved layout hasn’t worked. Undocking the timeline panel works, but docking the panel again causes the issue to come back. This has been occurring since Premiere version 25.6.3 until the current release, 26.0.2

How do I disable GPU acceleration here? Premiere won't let me switch to "software only".

Hi, I have some proxy files created by Atomos Shogun recorders. They are created as 720p HEVC with .MOV extensions. When I try to bring these into Premiere, the Import progress bar sticks at the very beginning and will not import. This happens on v24, v25, v26, and beta.I can open the file just fine in QT Player and Avid Media Composer and Resolve import the files just fine.I’ve tried re-installing Premiere. I’ve cleared my media cache and reset my Premiere preferences.Here’s where it gets interesting. This issue is on 2 of my machines; but the files import just fine on many other machines I’ve tried. All Mac systems. MacOS 14 and MacOS 15.And then to make things more interesting, if I simply change the extension to .mp4, the files import successfully on the problematic systems.There must be a corrupt setting or codec somewhere but I’m at a loss of where to look. In my /Users/Shared folder, I have a AdobeInstalledCodecsTier2 folder that contains mc_enc_hevc.framework and mc_dec_hevc.fr

I have project that I am exporting. It is one long video file.I am just adding subtitles and captions. It works fine in PrePro 26 AND 25.I can export via the PrePro Export tab and all works fine.However when I export via MediaEncoder the video file says “offline”. It is not offline.It all works fine in PrePro.I have tried linking.. relinking.. taking offline.. putting back online.. moving the fine.. renaming.all to no avail. It all works fine in PrePro, just not when exporting to Media Encoder. Any ideas? 

I have uninstalled and reinstalled, but I cannot get Adobe Premiere to open up on my computer. 

For some reason, the Project panel for one of my Premiere projects has completely vanished and I can’t find it anywhere. The Project panel tabs for other projects open and display as usual, but not the panel for this particular project. So, now I can’t access the bins, clips, compositions and other elements that are contained in this project. What happened and how should I restore this project’s panel?

I would like to have Premier Pro Version 23.5.0 (build 56) for a workstation that needed to be formattedThanks and Regards,Savvas

In the version 26 is there a way within Premiere to apply a shape mask to an image and then add a stroke to it? (See the attached image) I have tried adding a mask to the image and then adding the stroke effect to the image with zero joy. I then tried to add the stroke effect to the image without a mask. Then had to google why it doesn’t show up on that either. Turns out you have to apply a Pre transform and re-scale it. Which is possibly the most unituitive way to go about out it. So then I tried to add the mask back in and bam, no stroke. I gave up and did it in Photoshop instead. But it would be good to see if someone knows how to do this seeminlgy rudimentary task within photoshop.  Thanks

How do I create a simple dotted line in Premiere Pro?  I'm able to draw a solid line with the pen tool, but how do I make it dotted?  This must be easy and I'm missing it.  Thank you!

I'm transcribing and subtilting a bunch if films but despite having the 'spell check' setting to English (United Kingdom) it insists on using US spellings. How can I corrct this?

Bonjour,depuis la MAJ, et la nouvelle façon d’utiliser les masques, j’ai un gros problème de tracé de masque, avec “masque de plume” cela ne s’anime pas.c’est UNIQUEMENT quand je modifie les chiffres dans l'onglet effet que le masque s’anime (change de position / echelle) mais lorsque je touche le masque dans "programme", et que je change de position / forme, les images-clés ne se modifient pas ! ça me rend dingue. Voici 2 captures d’écran qui illustrent cela. merci de bien vouloir m’aider !

Hi Adobe Community,I've noticed that Adobe Premiere Pro keeps generating .prin files in my project folders. I'm not entirely sure what these files are for. They seem to appear after saving or sometimes even while I'm just working on a project.A few questions I have:What exactly are these .prin files?Are they necessary for my project workflow?Is there a way to prevent them from being created, or at least have Premiere clean them up automatically?I'm using [insert your version of Premiere Pro] on [your operating system], and this has been a consistent issue for me. It's cluttering my project folders, and I want to make sure I'm not doing something wrong.Thanks in advance for any help or clarification!Best regards,