Questions

Hi, Me and my colleague are unable to open Premiere Pro. The other CC apps open just fine. OS: Windows 11 Thanks,Michele Hill

I’m on Premiere Pro 25.5 (MacBook Pro) and can’t generate a dynamic sequence transcript. The Text → Transcript panel only shows “Generate Static Transcript”—no option for “Generate Transcript.” I’ve confirmed: I’m working in a normal sequence (not nested or multicam).Audio tracks are unlocked and set to Dialogue.V1/A1 are targeted.“Audio on track → Mix/A1” still defaults to static mode.  Text-based editing doesn’t affect the timeline. Any fix or known bug for 25.5?

1. Drag and drop is broken after 2025 (25.0.0) update.2. Windows 113. After updating to the latest version, I can't drag and drop any media into the project window. I can only import by using the right click + import option. Although even this doesn't work with After Effects files. The only way to import AE files is through the Dynamic Link menu option.4. Expected result: Same functionalilty as every previous version.  

I often add text over images to my videos and usually will add a translucent background to the text with a padding of maybe 15 or 20. I've been doing this for 2-3 years without any issues. I'm using the text creation tool. (Not the captioning tool.) Today, when I added my background and padding I noticed that there was more padding on the right side of the text than there was on the left side of the text. If I turn the padding to 0 (zero) there is still padding on the right side, even though the text on the left is directly against the edge.  When the text box is selected it's clear that the padding is not properly centered.Is this a known issue? Is this a new issue?

after much googling and tech calls and reddit etc I just can't solve this issue, when premiere opens it defaults to icon view which is totally useless and just adds an extra click to my life dozens of times a day as I switch between projects. Please assume I've spent over 30 mins trying everything everone on prior threads mentions to try I've seen posts about this going back as far as 2017. I don't even know where to find the bug report page for Adobe, I feel like I'm in a loop on this site trying to find it (bug report page) and I have multiple projects to attend to.

Hello, I’m attempting to use gradient wipe as a fade in/out of text and photographs over video footage but i’m finding that for some reason when i use keyframes in the effect it creates this strange and unwanted cropping of the image - at first i thought i might have accidentally created a mask or something but that isn̓t the case. Hoping someone has dealt with this before and might be able to offer some advice or a correction that i may have overlooked. I̓ve attatched an example of whats happening this is an example of the croppingonce the keyframe sequence ends the entire text comes back  this is the effects control panel sequence settings

Hello dear Adobe Support Community, This isn't the first time I occure such a problem, I don't know how to fix it and this is pretty annoying: Premiere Pro timeline is currently lagging through a specific sequence that I need to export soon for a client. I don't know what happened really, I was just doing basic editing, speed ramping, nesting sequences. Working with a7III footages and Mavic 2 Pro h265 (with proxies generated) but suddenly after a few moves, I occure a lag that doesn't want to get off! I've tried multiple things:- Creating a new sequence / project and copy / paste the elementss from my initial sequence but looks like the lag is being paste with the elements.- Change the workspace- Restarting computer / Adobe, several times.- Empty the media cache (by the way, I can only delete meda cache that are unused, the other option is transparent. I am know hesitating to uninstall / reinstall Premiere Pro as I don't know what else to do to fix this bug. I'

Subject: Essential Graphics and Effects Panel not displaying text in Premiere Pro 2025Message:Hello Adobe Support Team,I am experiencing a serious issue in Premiere Pro 2025. The Essential Graphics panel and the Effects Search panel do not display any text. The fields appear blank, even though the functions still work in the background. For example, I can type in a Motion Graphics Template or search for an effect, but no text is visible in the panel.This issue only happens in Premiere Pro 2025.In After Effects 2025, Essential Graphics works fine.Other Adobe apps also work normally.My system language has been set to English, and I have tested with different fonts (including Adobe Fonts).GPU drivers (NVIDIA RTX 3080) are fully updated.I have reset preferences, cleared cache, and even reinstalled Premiere, but the problem persists.This bug makes it very difficult to work with templates and effects in Premiere.Could you please confirm if this is a known issue, and if there is a fix or upco

Hello, I haven’t received any response yet, but I’m writing again. Suddenly, the captions feature in Adobe Premiere Pro stopped working on my computer, and whenever I try to open the captions panel, the program freezes. Then the text panel started freezing too, and afterward, whenever I click on any section under the “Edit” menu’s Preferences, the program freezes again. Since I couldn’t get any help, I used the Adobe Cleaner tool and reinstalled the programs but after that, things got even worse: Photoshop Beta started freezing on the startup screen and wouldn’t open, and Acrobat gave a 136 error and stopped working. I really don’t understand what’s going on... Can someone please help me with this?For reference, here are my system specifications:Processor: Intel(R) Xeon(R) CPU E3-1270 v6  3.80GHz (3.79 GHz)Installed RAM: 16.0 GBStorage: 238 GB SSD (Micron 1100 SATA 256GB) + 932 GB HDDGraphics Card: NVIDIA Quadro P2000 (5 GB)System Type: 64-bit operating system, x64-based processor

I have a recurring issue, sorry not sure 100% how to duplicate the error but it happens very often. I auto transcribe and use the text-based editing transcript feature. I edit only on the timeline but I use the transcription to get to certain sentences to cut - that works just fine. Then I duplicated the sequence to make a social media cut, but when I edit the timeline by deleting segments, the text transcript no longer follows - it follows as if it is linked to the old original sequence, ignoring the new sequence. Example: https://drive.google.com/file/d/1dS9upEkd_yvGNUjs-96S6xwezMhqCDm8/view?usp=sharing SPECSIntel Core i9-14900HXNVIDIA GeForce RTX 406064GB DDR5 RAM1TB SSDAll latest Adobe/Win11Pro/and video driversDELL SE2419HR 24" 

When Auto reframe came out, it would automatically reframe, say for a moving subject. Having not used it for a while, I went back to use it, and it no longer works this way. Once the subject is out of a 9:16 frame, Premier no longer auto reframes or tracks the subject. Video shot at 16:9. Any suggestions?

I'm using `var directSequences = app.project.sequences;` to get the sequences for the current project. However, I've noticed that if I open the project in PR Production, this method will retrieve all sequences in PR Production, not just those in the currently open project.   Is there any way to filter sequences for the currently open project?   Thank you

I am creating a Premiere UXP Plugin.It will be free for users to download, but require a subscription in or to purchase "credit packs" in order to use the plugin's features. A given feature will cost X amount of credits.Can I charge subscriptions via Stripe, or does Adobe require me to use their own payment processor?Are there any rev-shares with Adobe that need to be handled?Any other advice around this topic would be helpful - thanks!

Help! Bring back Motion! Properties are not working either

I recently moved all my media to a different drive on the same computer. I got the relink dialog pop up box as I expected and after linking the first one premiere automatically found the others as expected. The project opened normally and I thought everything was fine. However, I saved the project and closed it. Later I reopened the project and noticed a progress bar in the upper right corner and premiere was barely useable/nearly frozen while this progress bar was going. I opened it and it says "relinking media." THIS IS NOT THE SAME AS THE POP UP relink media box. There are probably a hundred or more clips and this takes about 40 minutes to an hour for this to finish every time I open the project.  After opening but before the "relinking media" finishes I also checked media file properties. Many of the videos still show the old location for the video and the proxy. This makes me think Premiere pro is not saving the new location even after saving the project several tim

Hi, Just upgraded to Mac Mini M4 and PPro 25.5.0.  I get constant pop up windows "Sorry, an error occurred."  "An error report has been generated."  etc.  I don't notice anything happening with the program when this occurs.  (There's usually one that pops up shortly after opening PPro; periodically others appear.)  I click "Send report" and continue working.  Still, this is unsettling: what is going on?  Is there a problem I don't see?  Thanks

I have been using premiere pro for months with no issues. Last week I made a video for work and it worked perfectly. Monday I go to start a new project and upload my files, and they all appear washed out. Im uploading 4k videos from my iPhone as I've done for every other project. Even plugging in old video files it does the same thing. I tried overriding the colour to every type reccomended online and nothing worked. I'm so confused because nothing has changed with my computer since last week, it should be working the same as it was. Does anyone know what's going on? Thank you!!

I've been using 15.3.2 on Mac Studio M1 Max. Between projects and was considering upgrading. Anybody have issues? (with 15.5 and PP 25 🤣)

I recently had an unusual notice in Premiere's Events panel (turned out I simply had a corrupt PNG in an animation I was exporting). While I was debugging the issue, it would have been helpful if I could have copied the report to a text file, but there appears to be no way to copy text from the Events panel. That led me on a search for the event log file itself in hopes that it was a text-friendly file, but I can't find it. Any suggestions? Thanks. Premiere Pro 24.1, Windows 11

Hi there, i cannot hear or export audio that i put on Track 3 and 4 - in a sequence using the broadcaste 25i 6 Mono Template.The audio is there, i can see it and I can see the amplitude and if I move it to another track i can hear and export it. What is wrong? Can anybody please help?Silvia

Hi! I am trying to find all instances of nested footage in a cut. Is there a way to command-F all nests?  Relatedly, is there a command to bring contents of the nested footage into the main timeline, or is that a manual job?  Thank you!

Resulta que trabajo haciendo resumenes de eventos en video, a los que le pongo musica a veces en wav aveces en mp3. El problema es que al querer exportar me tira error. Solamente me exporta cuando elimino el audio de la pista de audio. Lo que me hace pensar que es algun problema con la incorporacion de audios. A alguien le pasa? Tengo W10, Premiere Pro 2025 y trabajo con una notebook asus rog strix, con amd ryzen 9 7000 series y una RTX 4070

It seems that the standard bin view is "icon view" which i rarely use. That means for example when I say "Reveal sequence in project" the bin is opened as icon view.Also when i open my project or recall one of my workspaces the project window switches to "icon view", i always have to recall my own bin view (list mode and wirth preview window) afterwards. How do I set a standard bin view? (PP 25 and 24)

Is it possible to remove default audio track indicators, such as keyframe and sync, while only displaying the 'S' (Solo) and 'M' (Mute) options?I’ve tried dragging them out of the box, but nothing happens; I can only rearrange them. I would like to have just the audio track name, along with the Solo and Mute options, even when I resize the track height.  

Hi producer occasionally editing asking this question so apologies if it's dumb/ obvious We have a workflow for post production of a multicam studio show whereby we bring in a line cut plus isolated feeds of each camera to fix/ assist with edits when cutting the show down to time- approx 5 separate camera feeds + the line cut I take an initial pass to bring the show to length and then an editor jumps in on a Team Project to polish up (this is theoretically quicker than me doing a 'paper edit') THE QUESTION: is there any way I can avoid working with all the feeds and make a sequence editing *only* the line cut feed and then he/ I can 'convert' that edit into a multicam later (to avoid me having to work with so many large files etc.)? Thanks FYI we are using Premiere Pro 2024