Using a simple command line build which works almost fine. Only issue is that for any linked documents we have it does not auto-generate the topics. Similarly, in the GUI itself there seems to be no way to tell it to update all topics from linked documents. e.g. we have about 20 linked word docs, and I have to select each one and command it to update the topics. Examining the command line help ("C:\Program Files\Adobe\Adobe RoboHelp 2020\RoboHelp.exe" --cl  -help) yeilded no extra params for this either. Finally, the available command line parameters are very unclear. e.g. I am using -o and -p, which results in a working site (albeit without linked document updates) but there is also a -u param which states 'Publish the selected profiles in the output preset' - but the publish is happening anyway without this parameter. Finally the help emmitted for u goes on to say '(Note: if both publishing and output generation related arguments are provided, publishing is p

3993

4 years ago

Achal__Inspiring

Questions

Thumbnail images

In RH 2020, Frameless Output (Dark Skin), in the output file, when the thumbnail image is clicked to enalarge, the enlarged image is having white thick border, is there any worksround to remove or modify it?

5534

4 years ago

gweng79067705Participant

Questions

RoboHelp 2019 The HTML tag "?xml version="1.0" encoding="utf-8"?" is not a valid HTML tag

I am getting this error on several topics in my project: The HTML tag "?xml version="1.0" encoding="utf-8"?" is not a valid HTML tag (it does not begin with an alphanumeric character).I am using RoboHelp 2019 (Classic). I go to Output (SSL) and right-click on Miccosoft HTML Help (Primary Output) and choose Generate.   This is not a new project. I've generated .chm files from this project before. Looking in RoboHelp, the project folders are "empty", however, going to Windows Explorer the files are there. Is there any fix for this error? For reference, this is the HTML code at the top of one of the topics:<?xml version="1.0" encoding="utf-8" ?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><meta name="template" content="ImproMed.htt" /><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /&g

2531

4 years ago

martinl83372021Inspiring

Questions

How to fix dropdowns within dropdowns?

Hi, Everyone. In RH 2020, I now understand that dropdowns within dropdowns are a problem. And I now understand how I've been wandering into this terrible realm. Here's an example. See the breadcrumbs in this screenshot:  But how do I fix it?  I could just delete all the content and start over with a clean slate. But there must be a way to "remove" the dropdown formatting? Thank you!

2978

4 years ago

Achal__Inspiring

Questions

Homepage Buttons background and Border

In RH 2020 Frameless Output (Dark Skin), is it possible to add background and rounded border to the Hompage button? ref images attached.

2071

4 years ago

RsflInspiring

Questions

Has the MS Word import been improved since RoboHelp 2015?

Hi all,I have been searching the Adobe website for info but finding details is difficult. In older versions the import of Word documents was quite limited compared to Framemaker. For example you could not remove the chapter numbering in titles. Can you give me a short update, or is there a goode site about this? BR,Robert

3314

4 years ago

Germanedge Solutions GmbHInspiring

Questions

Versioning of themes possible?

Hello all,does anyone know how I can create or manage different version states of a theme within a project?Does version control even exist in RoboHelp 2020?I work in the software field and create software documentation. I would like to make changes to the documentation within a release for example. But I want to keep the old status (e.g. version 1.0) and then, after the next release I want to work on version 1.1 Thanks a lot!!

3253

4 years ago

ChrisAlleyKnown Participant

Questions

Books in TOC show as broken links, even though a topic is linked to the book

I don’t have much experience with RoboHelp, so I hope this turns out to have an easy fix. I’m using RoboHelp 2019 (14.0.3.019) to update an existing project that is linked to an existing FrameMaker document. The project was originally set to output to FlashHelp, but I was told to change to WebHelp. The generated Help seems to be created properly, but I have a problem with the TOC. Every FrameMaker file that has lower-level headings is shown as a book in the TOC, as it should. But when you click on a book at any level, it displays a broken link. If you click on a topic, the content is displayed properly. However, if you right-click a book and select “Open book in new tab” or “Open book in new window”, you see the correct content. So the correct content is linked to the book; it just will not display directly. I hope someone can help with this problem. I’d like to click on a book in the TOC and have the content displayed properly, as well as revealing its subtopics in

95012

4 years ago

LisaLedererInspiring

Questions

Project's bullet points on iPad/iPhone

When viewing my published project from an iPad or iPhone, bullets appear like a section sign. Is there an easy way to correct this? I'm using RoboHelp 2017, version 13.03.346. 

4465

4 years ago

keithh13764083Known Participant

Questions

Adobe TCS 2020: Linking RobHelp to FrameMaker?

Hello,I recently upgraded to Adobe Technical Communication Suite (ATCS) 2020 (including FrameMaker 2020 and RoboHelp 2020).Previously, I had been using ATCS 4 (with FrameMaker 11 and RoboHelp 10).Previously, I had a FrameMaker 11 project and a RoboHelp 10 project. The RoboHelp 10 project was linked to the FrameMaker 11 project to allow single sourcing. (Any change made to the FrameMaker files was automatically reflected in the RoboHelp project.)I have just done the following:• I have converted the old Frame 11 project to Frame 2020.• I have converted the old RoboHelp 10 project to RoboHelp 2020.QUESTION: How do I link the new RoboHelp 2020 project to the new Frame 2020 project (so I can continue to do single sourcing)?In other words, I want the RoboHelp 2020 project linked to the Frame 2020 project... so that any change made in the Frame 2020 project will be automatically reflected in the RoboHelp 2020 project.Thank you for your reply! I have studied the information about linking on ad

121016

4 years ago

mariaw46098905Inspiring

Questions

Adding Script to Index file

I'll try to explain this as best I can. I am working with Robohelp 2019 and am wondering if there is a way to add a script tag in the index.html document of the manual within the source files so it is there every time the manual is published.  It is easy to go into the Outputs folder and add the script to the head there, I'm wondering if there is a way to add it to the source files so that the script doesn't need to be added every time a new version is published. I hope that makes sense. We are wanting to track the traffic on our manuals and this script will help us do that. Thanks

6584

4 years ago

IsaTWParticipant

Questions

Empty topics in WebHelp output

Hi all, I'm using RH 2019 Classic version 14.0.14. When I generate the WebHelp output, everything works fine and there are no errors. In Windows Explorer, the output folder contains all the expected files - only sometimes, some of the .htm files are 0 KB, and actually empty. The files concerned change from one generation to another, and so does their number: sometimes there is only one 0 KB .htm, sometimes there are 4, or 5... It all seems random. I've tried deleting the .cpd and generating to new, clean folders, to no avail. I could not find a clear process to avoid the issue altogether.  Eventually, at some point, after a lot of going back and forth, one of the generations turns out OK, with all the .htm files at their right size, with their expected content. The issue is quite recent, but nothing in the RH projects has changed recently. Apparently, it's not linked to a RH update either.   Has anyone had the problem? Any ideas?Thanks in advance. 

1832

4 years ago

Kchen82Participant

Questions

Ability to favorite topics within Azure Blue layout?

Hi!  Can end users favorite content within a RoboHelp Azure Blue layout?  I have only seen this feature available in the Indigo layout.  Thank you in advance. 

1892

4 years ago

ba84Participant

Questions

Default tab to TOC when Robo Help HTML 5 Opens

Is there a way with Robo Help 2020 to set a default tab for the help to open for HTML 5 output? What is happening is if the user changes to another tab, for example Search, the next time they open the Help it defaults to the Search instead of the Table of Contents, even if they have closed the browser and come back later. Would like the Help to always default to the TOC when it opens even if the user at some point changed tabs. 

3943

4 years ago

beatab1962Known Participant

Questions

Issues with Contents search for topics with latest Robohelp 2020.4.273

Hello,   Yesterday, I upgraded my Robohelp 2020.0.1 (upgraded to 2020.0 from RH11 back in October 2020) to the latest version 2020.4.173. I am having trouble with searching the Contents for my topics. It is taking a very log time and not returning my topic even when I put in the full name of the topic.   I see now that you have enhanced the search to display other types of files however this is not working for me. My project is large and I want to know if there is a setting that I can use to search for topics only.   Thank you. Beatrice

133216

4 years ago

marciamallowKnown Participant

Questions

Nonbreaking spaces from FrameMaker are deleted

The FrameMaker 2020 files that I import into RoboHelp 2020 contain many non-breaking spaces. RoboHelp deletes them, so the words run together. If there are any nonbreaking spaces, I can do a search-and-replace in FM before importing and replace them with regular spaces. But most of them are embedded in cross-references, so S&R in FM doesn't find them. For example,  a cross-reference to "Figure 4" appears in RH as Figure4. Ack ptui! The only solution I have found so far is to look line-by-line for these items in RH and fix them manually. (RH's S&R doesn't seem to find these either.) 1. Is the problem with nonbreaking spaces imported from FM a known issue? Or is this problem unique to my files? 2. If it is a known issue, what is the ETA for a fix? 3. In the meantime, are there any short-cuts to finding them in RH?

2897

4 years ago

ranjit_godboleKnown Participant

Questions

Unable to Delete a Topic Folder from Project Manager.

Greetings, I use RoboHelp 2019 (14.0.14.002). I'm unable to remove a folder from the Project Manager pod as the Delete button is disabled. To remove the topics that are listed under a book, I've removed the book from the ToC, manually deleted the folder on the machine, deleted the topics from the Topics List pod.  The topics aren't there in the ToC, but, when I click certain index entries, it takes me to those deleted topics. I've also deleted the .CPD file and after generating the output (.CHM), the topics are displayed when I click the specific index entry.   suggestions anyone?

1291

4 years ago

Tejas DandekarInspiring

Questions

RH2020 - slight slowness experienced in Output

We have a Frameless Online Help with Portal Skin. The help works as expected.There is a slight slowness when navigating across the topics by clicking them in the left ToC pane. The content (topic title and body) displays first and then after a fraction of seconds the header and breadcrumbs display.Is it something that anyone has faced and any solution for this?Would long topic names or breadcrumbs be a reason for this delay of a fraction of seconds?

2691

4 years ago

fifelauraInspiring

Questions

Robohelp 2020 buggy conditional text

Hi all, I have just started using RH2020, having moved from 2019 Classic version, so the whole interface is new to me. I have downloaded the latest updates. I am at the point of giving up and re-installing 2019 as I just cannot get it to work properly. To me, it seems to be very buggy and just does not seem to be working as expected, but am hoping it is me, rather than the software. Some issues I'm having:If I apply bold to a word, then try to toggle it off again, sometimes it does not work.Sometimes I apply a condition to a word or sentence, then right-click to remove it, and the option is not there.Sometimes I apply a condition to a word or sentence, yet under Content Properties it does not show  that conditional text has been applied. Sometimes it does.I have a bulleted list of 5 items where items 2 and 5 are conditional. When I generate, I still get the bullets on the lines that are conditional. I've tried selecting the carriage returns (view >Show>Paragraph Markers

2944

4 years ago

fifelauraInspiring

Questions

RH2020: TOC icon partially missing and book name not displaying

Hi everyone.I have just started using RoboHelp 2020, having used earlier versions for many years. I am running version 2020.4.173.I have a problem when outputting to Responsive HTML5. One of the icons in the TOC is partially missing, and the name of the book associated with it does not display at all, although the topics do appear if you click the +. This shows the TOC before it is expanded, and after expansion. I moved this book to the end of the TOC to experiment with it, but the same thing happens when it is further up the TOC. I do use conditions in this project, but there are no conditions associated with this book or the topics in it.The rest of the TOC is fine. This product is being released next week so this is time critical! Any ideas would be very welcome!ThanksLaura

2122

4 years ago

wonderful_reality5DDAParticipant

Questions

RH2017 Responsive HTML5 Glossary Hotspots as Tooltips

I'm using Robohelp 2017 with a modified version of the Indigo layout and want to have Glossary terms/definitions show as tooltips instead of the default expanded text. I see that there's a built-in script "Output Generator with Glossary Restyling" but it doesn't appear that Responsive HTML5 layouts are supported or at least it's not an option, even though pretty much every other SSL is supported, including multi-screen HTML5.

3275

4 years ago

Rebecca McFInspiring

Questions

Rh2020 - Images not appearing in published page

I am using Rh2020.4.173.  I have images loaded onto a topic.  Their extention is .png and the appear fine.  I also have a hyperlink associated to them.When I create an output and publish the page, I am not seeing the images.Does anyone know why? 

161713

4 years ago

Mohamed Abd ElfattahParticipating Frequently

Questions

Hosting HTML 5 Output

I have generated my help as an HTML5 output for a web based application, what is the best solution to host it? 

2291

4 years ago

Mohamed Abd ElfattahParticipating Frequently

Questions

Creating field level help for a web based application

Hi I'm creating a help system for a web based application using Robohelp 2020, the output will be Webhelp or responsive HTML, the management wants to have help on the level of the screen fileds, not only on the screen level. My question is: Is this possible for web based applications to have help on the field level? and if yes, how can this be achieved from within RoboHelp 2020?Thanks a lot 

2494

4 years ago

Tejas DandekarInspiring

Questions

RH2020 - cover page and front matter

I am generating a print output of my online help.When I insert the front matter the in the book Toc, the Toc gets generated but it also displays come portions of content. For example an image. I guess the tags that it picks to build the toc are applied to the image. How can I fix that?Secondly, when I insert the cover page it is part of the front matter and it gets added to the toc. How can i exclude the cover page from the toc? When I dragged it outside the front matter it showed in the output the toc got hidden. How can I keep both without clashes?

2222

4 years ago