Questions

Hi,When I create a merge chm-project via the command line (rhcl.exe), then the generated hhp file contains absolute paths to the child chm files, instead of relative paths. The result is that the index and search does not work when opening the merged chm when the files are on another location. This seems a bug to me?regards,Peter

Does Webhelp from RH 11 dispal correctly in Safari and Firefox browsers?

Hi all, there is no offtopic-section so I'l just post this here. Today we searched through our really old office equipment. Among the oldest software I found were Framemaker 4 and Robohelp 3, including the untouched documentation (thick as phonebooks).I wonder, does anybody still have the first version? Does "Robohelp 1" even exist or what was the name back then?Robert

In the FrameMaker book I have imported an Excel file as an object. File>Import>Object>Create from file> then I chose Microsoft Excel 97-2003 worksheet >Create from file> Display as icon . When I click on the Excel icon Excel opens and I can see the worksheet . When I link to FrameMaker from Robohelp to create a Robohelp project, that icon gets pulled into RH as an image without the link to Excel. How do I get the link to pull into Robehelp? What I really want to do is just have a "click here" hyperlink in FM instead of an icon but I don't know how to do that either

TCS 4Linked FrameMaker bookHTML Help outputIn several FM text insets, I have added a cross-reference to a topic outside of the inset.In the HTML Help output from RoboHelp, some (but not all) of the cross references are broken--they look like links, but the cursor does not change to a pointing finger and no jump occurs when you click.And although the FM "Heading & Page" cross-refs are set to convert to <$paratext> in RH, the broken HTML Help links retain the "on page x" part of the FM style. Again, other cross-refs in the insets convert correctly and are active. Even within the same inset, some cross-refs convert correctly, and some don't.Finally, I have some FM insets that have table cells with images in anchored frames (toolbar buttons with descriptions). The images are missing in the HTML Help output.Are these cross-ref and image issues fixable, or is this a limitation of the FM --> RH integration?Thanks.

My IT department wants to know whether my version of RoboHelp (version 😎 is compatible with Microsoft Server 8.  They also want to know whether it can be virtualized.  We are moving to Windows 7 from XP within a month and they will be upgrading my server at the same time.I've Googled and looked on the Adobe pages, but cannot find an answer.  Help?Thanks,Holly

So I author inside of RoboHtml and one of our outputs is a printed output. I'm pretty sure RH doesn't have an option similar to Word's "Keep with next" option for Heading styles, but figured I'd ask to be safe? If not, are there any workarounds to accomplish the same thing at the source level that doesn't involve post processing on the resulting doc file?

I created a User's Guide for Windows for our birding software in RoboHelp 10 and generated the files I need using Microsoft_HTML_Help (under single source layout.) It looks great!Now I simply need to duplicate the entire Users Guide but name it "Mac Version." Then I need to tweak a few pages and save it [ as Web Help ?? ] I created a new RoboHelp Project named Mac Users Guide that has no content. I must be one step away from finishing, but I do not see exactly what to do next. Clicking New and Import is not the answer and renaming is not the answer. I realize that this is a really stupid question - but I just need a simple answer! Thanks. 

Hi,I'm currently evaluating the new version of RH10.I'm trying out the new Multiscreen HTML 5 layouts and have set up a desktop layout and am investigating configuring it for my company's look & feel.The Multiscreen settings dialog gives you the option to select a TOC, Index, Glossary, etc of your choice, but it doesn't appear to let you opt out of using one! How can I opt out of having a glossary? RH8 allowed you to choose which tabs you wanted.Am I missing something?Thanks for any help.Feebeegeebee

TCS 4Linked FrameMaker bookHTML Help outputWhen I open a previously working project and go to update the FrameMaker files, the Update and Update All options are greyed out.A possible culprit is that Windows Update ran automatically while the project was open, and then restarted the machine.If I Force Update All, RH launches an instance of FM, which doesn't open anything and remains on its startup screen. If FM is already running with the book + .fm files open, another instance of FM starts w/o loading any files. RH then hangs, going into a "Not responding" state in Task Manager.If I start a new blank project and attempt to link to the FM book, RH launches another blank instance of FM and hangs.I tried opening the project and exporting the project settings in an .isf file, but RH hangs trying to scan.i tried relinking the FM book, but RH launches another blank instance of FM and hangs.i tried deleting the book, but RH hung partially through the deletion.i tried reinstalling RH. Same beh

I seem to recall seeing a place, somewhere in Robo 10, where I can change widgetmax.com to something else. I've gotten my first complaint from a reviewer about this. Where do I go to change it?

How do I repeat the last action or command in Robohelp 11? I don't see this option in the Edit menu. I also tried Ctrl+Y & no reaction.

Our product consists of multiple modules, say, modules-1 thru’ module-8.  We may sell all 8 modules or some of them – in different combinations to different customers. I’ve been developing the online help along the same lines, viz., in modules, help-1 thru’ help-8. Each help module has its own TOC.  Depending on the requirement for a particular customer, I would integrate the requisite modules, build the main TOC using the existing mini-TOCs for each help, build the browse sequence and compile. This has been my routine till now.Now the Product Development team wishes to automate this process: for instance, they want me to provide the help output for the 8 help modules in integrated form, along with separate TOCs for different combination of modules for different customers, like, help modules 1-to-8, 1-2-3, 1-5-6, etc.  They feel the moment this TOC is dropped into the help output, it should automagically start functioning - without compiling! I explained the process used

Hi,I need to invoke the Robohelp Server from my application using the Topic Id. Is there a way to do it?Thanks,sdesab.

Any issues with generating help at command prompt (version 8 OR version 11, if we upgrade)? seamless and glitch-free?? also, is it possible to get a discount to build help only at command line, without all bells and whistles?

When using the index feature, can I set it so that a user clicking on an indexed word goes to the place in the page where the word is located? Right now it only takes me to the page and then I have to hunt for the word.Thanks!

Everywhere I search this there are tutorials for creating a progress bar of the loading of the game. I'm interested in creating a progress bar within game, so if an answer is answered correctly the bar increases, if it's wrong it decreases. Any help would be greatly appreciated. If this is really simple and I'm not seeing it then sorry in advance!

I have a project on my C: which worked just fine after I converted it from RH9 to RH10. Something must have happened, because now it appears hosed. All of the topics are in the Broken Links folder, a few with red Xs, most without. Right-clicking and selecting Restore is either not available, or does nothing. The Project Files folder is totally void of content. It doesn't even have folder structure. If I use File > Import, I can bring in topics, and they appear in the Project Files folder, but with red Xs on them.Looking at the project from Windows Explorer, all seems to be well. All the files are in all the correct folders. Opening !SSL!\WebHelp\index.htm shows the published project exactly as it should appear.I'm worried that I'll overwrite something or create more headaches if, from the Project Manager pod, I recreate the folder structure and then import the topics back into them.Other projects open fine, even after converting them. Am I in for a tedious and laborious day? Am I

I am having a problem displaying TOC, Index, Search, and Glosarry when I generate Help using RoboHelp 9 and Internet Explorer 11. When I made FireFox my default browser, the problems went away but my company need to ship Help that can be used with any browser. Does RoboHelp 11 fix the problem?

Hi, this is the first time I'm using this community, so please forgive me if i'm not clear enough in describing my problem.I'm working with  a large project, where I've imported other projects into (as chm files)I would like to do some linking to the imported files, but the result is not impressing !!I've tried to do it in several ways.When I use the - button I can't find any URL link leading to my project. Then I tried using drag&drop from the Project Manager, and a link appeared. When i click it inside RH it seems to work, but when I've made the Microsoft HTML Help file it doesn't work any longer ??Someone please tell me what goes wrong? Thanks in advance

Hi ,Need some help to know the steps involved for invoking the Robohelp Server from the Existing Application.The following is the status I am currently is in.1. WebHelp Pro project created and published to Robohelp Server2.Context Sensitive help file generated with Map Id/Numbers3. CSH tested from CSH Test tool and is working fine4,Existing legacy Web applicationNeed help with the following.1. As the Web Application is already existing, I would like to know the steps show the Context Sensitive Help from the Web Page I am currently in using the Mapping file?Please suggest the steps for achieving the above.Thanks,Sdesab.

RoboHelp HTMSVersion 8Several years ago, Peter Grainge recommended an alternative to the Search function called ZoomSearch. Unfortunately, we weren't able to use this product because of problems with out platform and our client's platform.Our users are still having a very hard time finding what they need using the RoboHelp Search function. I've tried using synonyms and custom search terms, but this only helps slightly.I'm wondering if there has been any program, other than ZoomSearch, that could be recommended. Or - would a newer version provide better functionality with the Search.Thanks so much.

Hi All,A Webhelp Pro project is deployed to the Robohelp Server.I would like to know. invoking the Robohelp server for contextive sensitive help using Topic Id or Map Id.The reason being, the Robohelp is being created for an already existing application for which internal Page Indentifers exists. These page identifiers are used as Map Id/Topic Id in Robohelp. So it would be easy to invoke a CSH with Mapid.Thanks,sdesab.

Hi,Using RH10HTML I created a project with two TOCs.  Both have different topics and was wondering if there is a way to have the WebHelp search only search a selected TOC as opposed to searching both?Thanks

RoboHelp 9 WebHelp - can you control the background color in a pop-up topic link?