Questions

When the Exposure slider is changed in the Sequence Clip submenu of Settings in the Lumetri Color panel, those changes are not saved to a Team Project and the slider reverts to the default setting when the project is closed and reponed. The footage is .mxf file with Sony S-Log3/S-Gamut3.Cine color space/gamut. Premiere version 24.6.1Hardware - Apple Macbook Pro M3 MaxSystem - Sonoma 14.6.1

I work as a film editor. We work in an office—my colleague and I. We want to use "team projects" in Premiere Pro, but it is very problematic and does not work well. When I click the "publish" button, the "update" button does not appear for my colleague, and vice versa, when he does the same, the "update" button also does not appear for me. When we reset Premiere Pro, the "update" button appears, but when I click the "update" button and enter the sequence edited by my colleague, we can edit it together, although it should be set to "view only" mode. What is wrong? We work on the same network, on our NAS drive.

Hello,My two team members and I are trying to edit a video using premiere pro. When one team member presses the publish button it is not showing up on either of the other two. There is nothing on the timeline. The media is the only thing that is being shared. Also, the update button is greyed out without the option to press it. What should I do?

Hi- I have a 2020 iMac 27" 10th generation i7 Intel Core with OS Monterey v12.7.4 and Premiere 24.2.1 installed. The Edit/Convert to Teams Project menu option is greyed out. I updated from the earlier version of 2024 to the current but was no help. And then uninstalled Premiere to re-install the latest version 24.6.2 but the Convert to Team option is still not available. Also the File/New/Create New Team Project option is not listed in the pull down menu. I also created a New Project and browser imported the original project but only the sequences opened in the new project. And Teams conversion was still greyed out. Any ideas as to why I can not convert to a Team Project?thx!

Working in a Team Project and recently invited a new editor to work in the project. He was able to connect successfully and got into the project no problem. The issue began once he Shared Changes for the first time. When I took his changes all of a sudden "MISSING ASSET" media began populating in my project and replacing certain chunks of media (both video and audio) in certain sequences. They weren't any sequences that he made changes to either, seems to be just random ones. Whats strange is they are treated like offline media, but they don't display a filepath and can't be relinked to anything. Also if you look at the Video or Audio usage for the "MISSING ASSET" it will give you the exact media and timecode it is replacing, like it's teasing you or something. I've attached some screenshots to clarify a bit. Wondering if anyone else has experienced something like this. I appreciate any guidance y'all can give!     [Moderator note: moved to best forum.]

Premiere Teams projects are incorrectly flagging every single sequence as being edited at once by one of our users. This duplicates every single timeline faster than we can delete the sequences. This happens even when the user is not using the program at all, or has made any changes. I know Adobe is fully aware of this bug from other threads I've read, however has failed to give any meaningful fixes or workarounds for these users. Please help me out–our team needs this for current client work and this is pretty unnaceptable for the price of the subscription.

Heya,  Please can you help me understand why I am getting the attached error message and why I cannot Auto Save and Publish my premiere pro project? I’m really panicking as I have 5 hours of work that is unsaved. I do not want to close the project and I need a fix ASAP, I’ve attached some images Thanks,

Earlier this year, I had a contractor on my video team create a Team Project in Premiere for us to work on a big project for the company. Three of us had access to the project, and we were all working in it to complete a few dozen videos. The contractor left last month, and when our IT team closed his seat on the account, we lost access to the Team Project he created that we were working in.  Our admin was able to track down and send a zip file of the "synced files, libraries and cloud documents" from his account, but I'm not sure how to use that file to resurrect the project in my accout so the remaining team members can access it again. Does anyone know how to do this?

I have a new team project that I want to invite a collaborator that is also a user holding a license in my team. I paid for the license and he is one of two users in my licensed account. The error message I get is "The People Graph service is currently unavailable. Are any other users having this problem? 

Hey Everyone,  We encountered a very frustrating problem last week with our company. I have to give a bit of backstory to explain what happened.  Also so everyone has the details, we are running off MacBook Pros, M1 and M2 chips.Premiere Pro version is: 24.5.0 (Build 57) One of our team members left our company about 6 weeks ago, and we cancelled his Adobe account as part of our Business Plan with a few accounts under it. We mostly work off of teams projects within premiere so can work on them simultaneously. We realized when we cancelled his account, that the teams projects that we were collaborators on, but he had started had disappeared and we lost complete access to them.  Yes, obviously we should have exported these as normal Premiere Pro project files but there were a few projects we didn't even realize he had created since it was so long ago. I was on the phone with Adobe for about 6 hours last week and we could not find a solution and I h

My team is experiencing a consistent issue opening our team projects, they all reach the same step of the opening proccess "processing loaded assets" before the Premiere Pro app freezes/stops responding and has to be forced quit. This is affecting multiple team projects and multiple collaborators. Our team uses MacOS 14.6.1 (23G93) and Premiere Pro v24.5Methods I've tried to solve:- Attempted to open from other computers- Restarted Premiere Pro and Computer- Cleared preferences, media cache and plugin cache- Created a new team project from the latest version (this worked for a day but then it too freezes on opening now)Would appreciate any ideas to further troubleshoot! 

I've been trying got use the Team Project feature for the first time in Premiere Pro and I have the latest version of Premiere 24.5.0. When I convert my existing project to a team project and then try to invite a collaborator it says invite invalid, that is after ensuring I've typed it correct and it pops up as an Adobe CC account. Then it says :"Collaboration features are currently not available because you are disconnected from Team Projects. Team Project data will be saved locally on this machine and you can continue working without collaboration features.The Team Project will be automatically synchronized with Team Projects after the connection has been established." Can someone please help?

Hello, I'm working with 3 collaborators in a teams project.When they are doing changes and publish stuff, I cannot see "EDITING" nor "UPDATE".Nothing happens.But when I do publish my changes, they see it instantly.They also see their changes instantly. But it is not working on my side. I have to restart Premiere Pro to update their changes. Any ideas? Working on latest build Premiere Pro 24.4.1 (build2)With Mac Studio M2 128gb Ram OS Somona 14.5 

Hi,I have a Premiere team project with files hosted on a NAS.The station is Mac Sonoma 14.5.After correctly importing the media, editing and doing other operation without issues, I have a bug preventing the encode and replace fonction in the timeline. It's returning a transcoding fail error stating the files are not online despite the NAS correctly mapped and the files correctly linked in Premiere.I can do playback of those files, but as soon as I when to do an encode and replace Premiere see them offline for unknown reason. I rebooted the system and re-mapped the NAS folder were the media is. It didnt solved the issue.Any idea ? tdlr : Premiere tells me files are offline when I do a transcode and replace in the timeline, when they are actusally correctly linked and playback perfeclty. Files are hosted on a NAS.   

I recently gained a client who is willing to set up their windows desktop version of Adobe Premiere (in the 1TB Cloud account plan) so that I can work on projects remotely on my M1 Max Macbbook. I also have the 1 TB cloud option.  On their computer I changed where files and media were saving so that it wasn't moving through their documents folder-which OneDrive kept attempting to sync. Everything now saves to a secondard interntal HDD roughly 1.8TB in capacity. Then it syncs with create cloud storage. I created a Team Project, invited my account on my laptop, accepted the invite and started working to organize media once both synced on the WIndows Desktop. I made sure to click Publish before I quit so that the changes I had made should have been visible to my latop after I closed the app. Unfortunately, every time I click Open Team Project on my laptop, I get a Missing Media error. I'm asked to find a new file path, but I thought it was supposed to sync through Creative

My work partner and I have been using Team Projects for our job, but at the end of June our school Adobe accounts were deleted before we had the time to look into getting a copy of the project downloaded or see if we could transfer ownership. My question is: Are there auto-save files I can find on the clouds I used for the Scratch Disks?

Premiere version 23.2.0 (Build 69)Windows 10 Home, Version 22H2 The Problem:Whenever I create a Auto Caption preset in a Team Project, either by clicking "Save current settings as preset" within the Create captions dialog box, or by importing such a preset into the Team Project project panel, the Team Project refuses to successfully save, and publishing the project fails. Workaround:Deleting the Auto Caption preset from the project bin appears to correct the issue, and the project saves as normal once again. But of course then you don't have access to your Auto Caption preset. Here is the error box that appears shortly after creating/importing the preset:The following error is then logged to Events: This is a very frustrating road block that has caused us a considerable headache and several hours of wasted work before discovering the source of the issue.

I can't find any information about that. Why I can't export when I work in Team Project. It's working well when I work in classic local file.  Is this a feature or a bug?

I have been working out of a team project and then all of a sudden today, the team project is no where to be found. It is not under archive or anything. I know for sure that I did not delete it. Is there a bug with team projects right now? Additionally, I tried looking in my cache to see if there was lingering autosave files, but I can not source any. 

I want to create multiple folders in  my adobe cloud storage. For example Project 1, PRoject 2, etc..I want to create Team Projects in premiere as Team Project 1 and Team Project 2 and then save that to the cloud in the corresponding folders I created. Is that possible or not really? My thought was to have all my media in FrameIO and then actual project files saved in the cloud as a team project so people could edit them but maybe it doesn't work like that and I should save everything in FrameIO? Any pro suggestions on workflow would be greatly appreciated.

편집을 할수 없을정도로 계속 생기는데 이거 이유가 뭘까요네트워크나 서버 스토리지도 다 멀쩡한데 계속 시퀀스 카피가 생기네요

While working on our team-project over the last few months, our main timeline disappeared randomly a lot of times. We couldn't find it anywhere, not in the project panel, only in the version history and auto-saves it appeared againg but then we couldn't open and recover them either.  A few days ago it happened again, but this time we didn't have a back-up. Weeks of progress may be lost.(And yes, I know it was stupid to not make a backup for such a long time. We were to trusty with the program) Here's a list of things we tried and that didn't work:- Searching in the project-panel- Reloading the workspace-layout - We didn't delete them accidentally (it happened at least 30 times and often without pressing anything)- Clicking on a clip and the opening the timeline where it's used (the timeline didn't show up) We just hope that the data didn't got deleted so we can recover it somehow, but we don't know how. Regardless, this is a serious bug, and not the only p

Hello, I am a student working on a short film with the director on team projects, and had to switch from the payment my school provides during the academic year to my own in order to finish a few projects in the summer. But after logging in to the same account after updating my payment info, I cannot see my team project. What should I do? 

For a project I'm editing, I have to make b roll clips from long takes of footage. So I put the clip into a sequence, then use the cut tool to cut it, then drag the clip into a bin in my project window. Now I double click the clip in the project window and it shows the in and out points of the clip that I cut from the source footage. The issue is that when I reopen the team project, the in and out points are now GONE from the clip, essentially undoing the work I just did. Fortunately, I did have some of the b roll clips in sequences, so I can drag them back into the bin, but again when I reopen the in and out points of the clips are gone. How do I get premiere pro to save the in and out point data of clips in my project window.Are there any preferences for team projects taht can help me keep the in and out points of clips I've created? Its very frustrating to have to work around this.

Hi,  I' was working today on a Teams Project and Publishing every hour or so, I finished exported client project and uploaded version to frame.io. Closed Project returned later to look at feedback and the project is missing all my work for 8 hours I can't go back to versions . How to retrieve all my "published" versions?Why is there an 8 hour gap? Autosaves locally seems to be a datbase file and also missing about 8 hours of autosaves.  When you Publish , is that not creating a version?Help would be apreciated otherwise I have to re do 8 hours of work. Help would be apreciated, I can't trust teams again after this unless i was using it wrong somehow.