Questions

Hi,   I run Acrobat PRO JP2K Version 4.000.00000.52132 64-bit Don't get me wrong, I love Acrobat products, but there's a very annoying bug in acrobat. Sometimes it opens in a "Help Improve Acrobat" and there is no way to get rid of the window:  Usually I kill acrobat in the windows program manager and pray for it open without asking me again. I tried to write many things, perhaps it wont let me go without hearing what it wants to hear, but I had no success. Any tip? Account Detail:User Rights: AdminUser Account Control: LimitedProcess Integrity: LowProfile Type: NoneAcrobat Detail:Sandboxing: OnProtected View: OffCaptive Reader: NoMulti-Reader on Desktop Support: OffApplications Installed:Office Version: Office 2016 64-bitOutlook Version: Outlook 2016 64-bitAvailable Physical Memory: 470808 KBAvailable Virtual Memory: 135286729964 KBBIOS Version: DELL - 2Default Browser: C:\Program Files\Internet Explorer\iexplore.exeVersion: 11.00.25284.1000 (WinBuild.160

Hey all,I have a issue with PDF's now appearing in Recent Items under Outlook.I've reinstalled Adobe and it's on the latest version (I did see an Adobe forum post about this issue and apparently was resolved with the latest update)Anyone else have any ideas how I may resolve?

Can someone help please?  While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour.  Now when I open acrobat it does not show some text in other documents too. What has happened? and how can I fix it?  I have windows 10, and acrobat pro dc.  

I can process a multi-page PDF document using OCR in Acrobat Reader Pro. During the process, I see messages indicating that all pages are being analyzed with OCR.However, when I try to select the recognized text using Ctrl+A, only the visible text on the current page is highlighted, and the rest of the pdf-document is ignored. When I copy the text, only the highlighted portion is copied.My goal is to copy all the OCR-recognized text from the entire PDF document, not just the current page.How can I achieve this?Is there maybe a workaround, such as using a VBA Excel macro to extract the text page by page from the complete PDF file with OCR of Acrobat Reader Pro? 

This feature does not work. I have one pc where this does not work for the end user. The app restarts but still reverts to the new layout. I have uninstalled & re-installed app, ran a cleaner tool & deleted the users appdata entries but still cannot get rollback feature this to work. Anyone found a fix for this ?

I am trying to use control characters (\t, \r, \n) as delimiters in the QR code. However, the PDF generation process converts them into spaces. How can I prevent this? Issue: The QR code is not interpreting control characters correctly.Input: "line1 \r line2 \r line3"Expected Output: A QR code that decodes to three separate lines.Actual Output: "line1 line2 line3" (The \r characters are lost). 

I am using Windows 10 and need a utility to convert multiple EML files to PDF. Can anyone recommend a trustworthy EML to PDF converter that converts EML to PDF in bulk?

ExcelやWordは問題なく印刷できますが、PDF印刷すると、勝手に.pm形式になって保存先を選択するようになります。しかたなくデスクトップに.pdfで保存して開いて印刷しても同じ繰り返し。。。どうすればいいのでしょうかWindows11で、会社のシャープの複合機BP-60C26を使っています。 

I've seen older posts about this with no solution. Is this still a thing? macOS 12.4 on MacBook Pro 2017, 3.1 GHz Quad-Core i7 with 16 GB 2133 MHz LPDDR3, Radeon Pro 560 4 GB

Ever since I upgraded to the 2026 versions, Acrobat will not hand off vector objects to Illustrator or bitmap objects to Photoshop for editing. I get the following message: Adobe Acrobat cannot start the object editing application you've specified. Verify the object editing application location on the Content Editing panel in Preferences. I have checked, and both those places in Preferences point to the correct applications in their respective 2026 directories. Please help.Thanks.

When Creating a Portfolio and then print ALL PDFs it looks like it sends them but in reality it only sends the first one in the group.  It seems the update has create the problem.  Please advise how we fix this?

I am having issues recently when trying to make edits to existing PDF's.For example, with a simple bit of text like this (in Calibri font, nothing exotic):I can change a bit of the text like this:But as soon as I attempt to change or add any numeric characters I get Arabic numerals:I have uninstalled and re-installed Acrobat. I also tried setting the Default font for Text Editing in Preferences. Neither made any difference. I am using the latest version of Acrobat for Windows (v23). I have Windows 11 also latest patches applied.I am editing PDF's on the SAME computer that I created them with. So all fonts used originally are available when editing. What on earth is going on!!  Thanks in advance. 

Since the Sept 2023 update, every time I open an Acrobat file, it gives me the following prompt, asking if I want to put it in Full Screen mode - which I never want to do. I have to check "Remember my choice for this document" and then "No" every single time. This is really frustrating because I typically have to re-export and save new pdfs multiple times (graphic design related) so remembering my choice for a pdf doesn't really work for me, as I typically have to overwrite the pdf multiple times. Is there any way to make it so Acrobat stops asking me if I want to go full screen for every document? It's really frustrating. I've tried Preferences, General, Reset All Warnings, same with unchecking the options at the top of Preferences, Full Screen menu. Nothing has worked.  

Hi Everyone,Is anyone experiencing an issue (just in the last 4-6 weeks) when converting a Word document to an Adobe PDF, where your change bars are no longer showing up in your PDF when using the "Save as Adobe PDF" feature in Word? The change bars DO appear in the Adobe PDF if I perform a "Save As" and change the "Save as type:" to "PDF (*pdf)". In that situation the "Publish what" under "Options..." is automatically set to "Document showing markup" enabled, but I cannot find an equivalent setting in Adobe Acrobat Pro DC. I am using Office 2016 on Windows 10 box with Adobe Acrobat Pro DC version 2019.012.20040. I have been scouring the web for potential solutions, but not having much luck. Any ideas are much appreciated.

Hello!  I am trying to use the add text tool in Adobe Acrobat Pro Version 2024.003.20112.  When I hit the add text button, a lot of existing text boxes pop up - if I type within those boxes, the whole page messes up with large spaces and other weird formatting.  On my old Acrobat, I could insert new text anywhere, but on this on, I can only insert a new text box outside the existing ones.  Is there any way to turn this off?  It is extremely annoying.  I already turned off the automatic OCR, but on clean PDFs, this text box problem persists.  Is there any way to turn off existing text boxes or turn on a way to insert a new text box wherever I need one?  

I'm trying to save a PDF to my Adobe Cloud Storage.It starts the process and commences the saving process. Once it gets to 5% it stays on this level for about 5 minutes or so. Then I get the following message:An error occurred while trying to access the service

HelloI have Excel Report with Macros which creates multiple PDF files using Acrobat Distiller. It creates couple of PDF files and then stop after that giving below error message. I have tried to reboot computer, but it still didn't help. Is there anything else i should try? Acrobat version is 9. Thanks

Hi, was there ever a solution found for the "Font embedding flag is present"?

Does anyone know how to change Adobe Redaction Tool from picking up text to being able to redact a block rather than letters?Sorry, I’m not explaining this very well – I want to draw a square, the size of my choosing, round some handwriting, but I can’t get Adobe to see hthe handwriting as anything other than text and it won't redact the whole of the piece of handwriting – I want the ‘crosshairs’ cursor to display so I can draw round it.  It's in the middle of a page containing both typewritten and handwritten wording.

Hi everyone. I have to check for read out loud in italian a bunch of documents.It works fine in english, but as i set the language in italian it doesn't work:Preferences > Reading > Read Out Loud Options > Voice: Microsoft Elsa Desktop - Italian (Italy)No sound coming out.If i set it back to english i can hear it.This is on every PDF file. It works fine on other devices. Is this a bug? any fixes? Best,G

We have started using digital certified signatures in our office, and after configuring mine, it turns out it's much smaller than that of my colleagues (about half the size), to the point where the graphic part is difficult to see. There is about the same amount of text, and I used the same resolution when scanning my signature. The only major difference I can think of is that I'm using a Mac while my colleagues are on a PC. Note that we don't create a field for this: we simply select Certificates and Digitally Sign: there seems to me no way to modify the size of the signature before, and of course not after either. This is also an issue where documents have varying sizes of boxes where to apply the signature. Thanks in advance for helping with this!

Hi, there's currently a very weird issue affecting Adobe Acrobat DC 64 bits over version 24.004.202xx If it's the first time any user try to open a Purview Protected file from their desktop, not from within the app, they get the browser window asking them to continue and then Adobe times out and gives this error : Client application failed to provide authentication token for HTTP request If we try to open the exact same file from within Adobe, as in "File > Open" or from the recent files, it works perfectly well and the credentials are saved for next time. To reproduce, it's incredibly easy, go to Edit > Preference > Security > Clear Remembered Account Information (from the Microsoft Purview Information Protection) and try to open a protected file from your desktop. This issue is encountered both on "classic view" and "new view". My theory is that the module/plugin for AIP doesn't have time to load before requesting the oAuth token if we open A

Hi i cant seem to find an answer to this.. I have a dropdown list. The first two options reveal two different text boxes. The remaining 2 options should reveal the same third textbox  I am using this javascript:   if (event.value == "Employed / Self Employed") {    this.getField("GrossSalaryx75-12688").display = display.visible;} else {    this.getField("GrossSalaryx75-12688").display = display.hidden;} if (event.value == "Unemployed") {    this.getField("GrossSalaryx75").display = display.visible;} else {    this.getField("GrossSalaryx75").display = display.hidden;} if (event.value == "on Jobseekers Benefit")if (event.value == "on Disability Benefit") {    this.getField("New o").display = display.visible;} else {    this.getField("New o").display = display.hidden;} The first two work but the other options dont.  😩 Is th

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I've been having a problem for the last 6 months or so with Adobe. I am a high school math teacher and frequently use pdfs for notetaking. I use a Microsoft Surface tablet at school (running windows 11) which allows me to be mobile and work through math at any location in the room for the entire class. Adobe has a draw function within the edit options which has been fantastic in the past.  Recently though, Adobe will start to flash, glitch, lag and finally crash my entire OS. I've tried uninstalling and reinstalling, checking for updates, fixing the installation, and even tried my home computer (running windows 10). The same problem is happening across both devices. In addition to this, adobe is draining the batteries on both devices at an outrageous pace. We're talking that within 2.5 hours of using Adobe, my device is under 10% battery. However, if I use those same devices for internet browsing, I can get a solid 4-6 hours before even slightly worrying about the battery.&nb