Questions

I am currently trying to send a document for commenting and review, when I send to share with others they recieve nothing. I belive this is beacuse my acrobat account is saying I am not signed in. In the top right hand corner of the screen it says "Sign In" where it normally shows my profile leading me to believe I am signed out. Under the help tab the "Sign Out" option is avaiable which would lead me to belive I am signed in. Yet when I go to sign in and press the sign in button, nothing happens.  Any help is greatly appreciated!

Hallo an alle,  seit dem letzten Update vom 10. Juni habe ich Adobe Acrobat das Problem, dass in der "Neuen Acrobat-Ansicht", wenn der Bildlauf aktiviert ist, ich nicht mehr auf einer bestimmten Seiten rein- oder rauszoomen kann, stattdessen springt Acrobat dann zur ersten, letzten oder einen ganz anderen Seite im Dokument. Das passiert sowohl über das "Vergrößern"- als auch "Verkleinern"-Werkzeug sowie den Tastenkombinationen "cmd+" und "cmd-". In der alten Ansicht ist es möglich mit aktivierten Bildlauf den Zoom zu benutzen. Ich möchte nicht auf die alte Ansicht zurückwechseln, da ich ein zusätzlich ein Abo für die KI habe. Auch finde ich die Option den Bildlauf zu deaktivieren nicht zufriedenstellend, da ich es störend finde. Ich habe auch schon Acrobat deinstalliert und neu installiert und auch mein Mac ist auf dem Stand und wurde natürlich schon mehrfach neugestartet.  Hat jemand ein ähnliches Problem und auch ein Lösungsvorschlag für mich? 

I'd like to set the polygon line properties to have none for start and end, instead of the default open arrow. I have tried to change the properties and checked "make properties default", but the next measurement has the open arrows at the beginning and end again. I've also changed the measurement (2D) preferences "default line ending" to none but that hasn't made any difference. Using Adobe Acrobat Standard DC, Continuous Release Ver. 2019.010.20069Windows 10 Pro Ver. 1809, build 17763.253Any help is appreciated.TIA,Kevin

I RECEIVE WHILE USING GO FILE ROOM (ENGAGEMENT MANAGER) VIA WEB BROWER SAING "ERROR UPADTING THE INI SETTING" AND THEN MY WORK DOE SNOT GET SAVED ON THE PDF FILE. PLEASE HELP ME WITH THIS

Hello,  I am having a new issue with my documents not formatted correctly once they are downloaded, causing large gaps in the documents and turning 1-pag docs into 2 or 3 pages. I have used the Adobe Help center to search for updates available, and there are none. I've also use the Help center to repair the installation, but I am still having the issues.  Any help with this would be greatly appreciated as I need to get these docs out to clients asap!Thanks!

no puedo insertar  mi certificado digital del gobierno español en un pdfTengo en mi Mac (llaveros)  el Certificado digital pero no puedo que Acrobat lo inserte en mi pdf

How can I completely lock the whole pdf so nothing can be selected or is detected for editing? All I want is to be able to type text on top. I've tried flattening it, but it still detects text and bits of the background. I just want to be able to add in more text without the background getting in the way.     catsounds app

Hey All, Any idea why the designers felt the need to swap the sides where tools appear in the "New Acrobat"? I find it very annoying to be working on a large document and having the bookmarks and thumbnails on the right-hand side and there seems to be no way to get it back to the left.    Why is it that companies like Adobe and Microsoft, etc. feel it is a clever idea to force changes on people for no apparent reason. All this does is make the product feel awkward to use and annoy customers. We have been using Acrobat with bookmarks and thumbnails on the left for a long time and it feels unnatural and weird.    I know if we use it long enough, we will get used to it, but why should we have to? I would understand if there were massive productivity gains for sticking with it, but there isn't, it's a forced change for nothing other than some designer thought it looks good.   At least give us an option about what side we want tools on.    I hope someone a

Hi everyone,I help patients access and complete healthcare enrollment forms, most of which are in PDF format. What are your tips for editing multi-page medical forms using Adobe tools like Acrobat or Express?Also, if anyone needs to test it, here's one sample form I use often: the Cosentyx Enrollment Form.

Bonjour! J'ai besoin de retirer/remplacer des pages dans un PDF. J'ai Acrobat Pro en version d'essai. Je dois mettre dans mon document PDF les pages que j'ai imprimées, signées, numérisées et converties en PDF. Une solution simple et efficace serait mon premier choix.....Merci! 

For my organizations publications process, I generally share files that have been uploaded to Adobe Cloud by inviting my team's emails. They then have access to comment any edits. After, my editor would take the PDF that I technically "own" and was able to download the file from the Cloud and edit the comments himself. Lately, and it hasn't been with every file, when he downloads it, the comments are either not there or he is unable to edit them. Similarly, one of our contributors will comment photo captions then send the file back via email, and his comments do not show up. Does anyone have any insight to this? We've done this process for years without these issues.

Hallo, ich bekomme einen neu Rechner und das Bearbeitungsprogramm muss ja mit umziehen. Was muss ich machen?

Customer sending Microsoft Information Protection protected file that recipient and owner both unable to view using Android Adobe Acrobat app. Is this expected? if yes, is there any plan for any improvement as part of Adobe and Microsoft partnership?

I just received a new computer from work and tried printing a document in grayscale that had color.  Even after checking the box to print in grayscale in print options, it still came out color.  I tested printing in another application and it came out black & white as requested.  I went into Color Management to see if grayscale needed to be enabled, but after changing the grayscale profile, I now receive a "This document could not be printed" pop-up. How do I fix this to enable grayscale printing?  I should note I had Adobe Reader pre-installed but the program downloaded and installed full Acrobat after I signed in.

This is just started happening since late October 2023.  I open a PDF in Adobe Acrobat Pro 2017 on my Mac to print. I get this popup "The document could not be printed".  When I select OK, then I get this popup "There were no pages selected to print". [All pages were selected to print.]  My workaround is to open in Adobe Reader app and print from there.  Does anyone know what is going on and how to fix it?  Is Adobe forcing everyone to go to subscription (yes of course they are) and so are not updating bugs in Adobe Acrobat Pro 2017?  Thanks for any insight.    

I am using Acrobat 20.006.20034 on a Windows machine. I have a PDF document that is very wide and that needs poster-printing (i.e. tiled) horizontally over several pages, but I am having difficulties with margins. I scale the image so that it fits within the height of one page, and so that I only print a horizontal series. On the basis of my setting, it seems the Print dialog selects landscape/portait automatically, and ignores the associated buttons. Is that true? When I print, with no labels or cut-marks, I get white margins of about 0.5cm on all pages, which makes it hard to join them together. This is going to be a frequent operation and so I don't want to resort to a guillotine. Is there a setting that I can change that will remove these margins? I have also tried adjusting the Overlap field but I cannot see what it is doing. I expected it to print a certain amount of the document (default 0.005 in) on both adjoining pages to make alignment easier. Is this true?

In Adobe Acrobat DC I use the measuring tool often. When you set the Line properties it will save the style, thickness, colors & opacity but the "Start" and "End" line arrows are reset each time back to "Open". I make the new properties default with the Start and End as "none" but each time I create a new line the arrows return to "Open" so on each measurement I have to open the properties and reset each back to "none". This creates a lot of extra work. Is there a way to set the overall default to "None" or is there a work around. The arrows get in the way for anyone wishing to draw lines on forms.

My preferences from the edit menu won't save, I have to redo them every time I open a PDF.  The settings are:Default Zoom & LayoutTouch Screen EnabledAccessibility > Override Page Display Open documents as new tabs in same window I've tried:Check for UpdatesReinstall Acrobat Multiple TimesFix InstallationChanged the setting where it opens the way it was set up lastAccessibility > Override Page Display > Set to Default Zoom and Layout I want gets resetChanging preferences in both document & without a pdf openOpen acrobat as administrator and tried all setting changes Help!

When I apply and save redactions, they are repeating across multiple pages (either before or after page applied). I have tried restarting, checking for updates, reinstalling Acrobat DC, and optimizing the pdf prior to redacting. I am using the Pro account through Creative Cloud. I have tried actively applying the "Repeat Across Multiple Pages", then deleting the repeats before applying redactions - the repeated applied redactions still appear. Help!

Hello, I saw that someone (Alfonso5EAF) asked this question before with no reply.  I recently updated from Windows 7 to Windows 11. For work and organization we use a pdf thumbnail view on our files to visually sort through them quicker. The thumbnail images never had a white border around them. With the move to Windows 11, they now have a white border around them, which is very uneasy on the eye and I would like to go back to how it used to look. Does anyone have a way to solve this problem? Any help will be greatly appreciated!  Adam I attached a version of a thumbnail that has the white borders, and a correct one without the borders that Alfonso5EAF originally uploaded as reference. 

Hello, I am doing some icons, clipart and illustrations and deliver it to customers by PNG and also PDF, just in case they will need a vector file and also CMYK in the future. So normally I don't deliver the file that is directly printed, but just an image, but also in PDF (I always creat vector images by default). So I think it is good to export a PDF/X file just that I am sure I did not mix RGB and CMYK and no other errors are there. Also, I am independent from any PDF, SVG, AI version and so on. When I looked into this area the last time some years ago, the X-1a 2001 was recommended in general for communicating for example with printing companies. But as I don't deliver directly for printing, and also since Affinity Designer only exports X-1a 2003, I wonder now:a)  is the 2001 version still recommended and the 2003 more seen like not a good option to deliver graphics to customers?b)  if there is no printing paper / material known yet, does it make any differ

Have checked the proper view thumbnails settings in acrobar DC and/or Acrobat Reader as well as the preview settings in the windows folders.  I have removed and performed clean installs on the adobe acrobat products.File explorer thumbnail preview works correctly for .XLSX, .DOCS, and .JPG files.When highlighting a .PDF in file explorer, the preview pane displays:"This file cannot be previewed because of an error in the PDF Preview Handler." I've followed a few links regarding the PDF Preview Handler, but haven't stumbled upon anything that has helped. Anyone have knowledge regarding repair of the Preview Handlers?

I have approximately 70 completed PDF documents and I originally was looking for a way to extract this data into an Excel file. As I read through this community, I'm seeing an option to add them to a response file to aggregate the data. I've not been able to find how to create this response file - can anyone assist?

I have a PDF with a video that I can not get to satisfy the Accessibility Checker within Acrobat, though it satisfies PAC 2024.I have the video taged inside (child to) an Annotation tag, and I am unable to pass the "Hides annotation" check.Inside the Tag panel, and inside the Content panel, Acrobat refuses to allow me to remove the alt text from the child (video) without it also removing the alt text from the parent Annotation tag - and vice versa. Some sort of forced inheritance.Has anyone else dealt with this? Is it a known bug/error?Many thanks in advance! 

Hello,I want to perform inherit zoom for the bookmarks that i have created in Adobe Acrobat Pro DC. Please suggest me a solution for the same.RegardsVishal