Questions

O computador que eu uso também tem outros usuários do Windows (familiares) utilizando, cada um com o seu login e conta Microsoft separados. Esses outros usuários não estão conseguindo instalar o ACROBAT READER porque o sistema acusa que já existe o ACROBAT STANDARD instalado, interrompendo a instalação do READER e solicitando que eles façam login na sua conta ADOBE licenciada. O Computador já possuía o READER antes de eu atualizar minha versão para o ACROBAT STANDARD, pois assinei a licença. Entretanto, esses outros usuários estão desinstalando o meu ACROBAT STANDARD do computador para reinstalar o READER. Como fazer nessa situação em que os outros usuários do Windows fazem questão de usar o ADOBE READER e não querem assinar a versão licenciada da ADOBE ou usar outros aplicativos de PDF grátis.

 Version of the App: Adobe Acrobat Pro, Continuous Release Version 2025-001.20435,Platform and OS Version: PC, Windows 11Basic Steps to Reproduce the Problem: See below + video.Expected result and actual result: I have set preferences for scanning to create a new PDF every time and it appends to an existing PDF if any PDF file is already open. When using Acrobat Pro for scanning, I am unable to get "My Custom Settings" to save "Create New PDF". It keeps going back to checking the box to "Append to existing file if I accidentally have any other PDFs open at the time of scanning. It works fine as long as NO OTHER PDF files are open at the time of scanning. If I catch the software's automatic choice of "append to existing" instead of my preferred "New PDF," I can get it to create new PDF, but I have to catch it every single time and I end up re-scanning about 1 in 8 or 1 in 10 and it causes a lot of re-work. Some files have accidentally been combined. I easil

I use dual monitors and require 2 separate windows for multiple pdf documents.  In each window, I require multiple documents in tabs.  I have up to 5 docs open per window.  I print to pdf from some of the documents (several pages of a larger file) to a new file to annotate/edit.  On the FIRST print to pdf from within the program, Acrobat Pro opens the new file in a new tab in the active (single) window but I'm unable to drag that tab to open a second window.  I have to exit the program, restart it, open two files (in tabs in one window) then am able to drag one of the tabs to start a new window.  After that, as long as I keep both windows open, I can print to pdf and drag a tab from one window to the other.  However, if I restart the program, unable to drag tab to open a new window.  Always have to print then restart to drag tab to open a new window.  Printing or opening new docs in a new window is not an option.  I can't have 10+ diffe

Why can't I edit a fillable PDF? I filled the pdf out previously and signed it. I opened the saved document to edit it again and the original text can be changed but the updated I made when filling it out cannot. I've checked for permissions issues, ensures the document is not locked, and done everything that they recommend to troubleshoot, but no luck. Making a copy didn't help, redownloading didn't help. Please help! 

I have created some simple graphics in Adobe XD:However, when I export as PDF and open in Adobe Acrobat, the label text in the upper lefthand corner is not showing:When I open the graphic in an online PDF viewer, everything shows up fine, so the problem is definitely with Acrobat. I have uninstalled and reinstalled Adobe Acrobat Pro (continuous release | version 2025.001.20432) and restarted my computer (Macbook Pro 2020, running Sequoia 15.3.1), but the problem persists. The font used for the label is the same as the main/larger text and I have checked to be sure this font is installed properly. Also, you can see in the Adobe XD screenshot above that the layers are not hidden. Of note, I have previously exported other graphics from this same document (exact same layout, fonts, etc.) without issue.  What's going on here????? 

Bonjour, j'ai un problème intermittent pour combiner des fichiers PDF, donc je sélectionne les fichiers à combiner, ensuite je sélectionne l'option 'combiner de fichiers dans Acrobat' et il n'y a rien qui se passe, c'est comme si je n'avais pas cliqué. j'ai l'Adobe Acrobat Pro version 2024.004.20220. Est-ce que quelqu'un est déjà passé par là avec cette version, parce que tout ce que j'ai trouvé, il y a la date avant janvier 2024 et suggère comme correction une mise à jour que je crois que ma version a déjà.

Como faço para editar um arquivo salvo em PDF escaneado?  

The Save As function does not work in Adobe Acrobat 2017 Pro using Safari.  it also does not allow me to save a combine file Binder.  How do I fix this?

The latest Acrobat DC is HORRIBLE! The usability has suffered. Acrobat Express is a major annoyance as it keeps injecting itself into my workflow uninvited. The document editing is more crippled than ever before (a major requirement here). And even scanning multiple documents has gone from 1-click per subsequent pages to 5-6-clicks per page!  I am all too reminded of Microsoft's introduction of the "ribbon" to Office: never needed, never wanted, created major user problems, and they go and give themselves an award for how they are clever designers. Such chutzpah. Acrobat has, from the beginning, been a "productivity tool." I have supported it since its beginnings. My experience with this "DC" version is causing me to rethink my use of Adobe Acrobat tools.  Guys, there is such a thing as "good enough." There is also an engineering principle called "KISS: Keep it simple, stupid." When you try to add too much to a tool so that it becomes less useful, you will

Just updated to Sequoia 15.3.2 and the latest Adobe CC updates.Opened a pdf to print it out and noticed everytime I do this Distiller launches.What's going on?

Im having an issue when trying to organize files in adobe acrobat pro. It keeps saying its not responding. I turned off enhanced security, uninstalled / reinstalled with adobe cleaner, made sure adobe was up to date and ran an adobe repair. Im still having the same isssue. Is there anything else that I can try ? 

Hi Adobe Community 🙂I was using Acrobat to put together a time-sensitive work presentation in PDF form (artist showcase and budget proposal for a major live music event) - This file was quite data heavy (plenty of HD images, hyperlinks, quite a lot of corresponding text formatted in a custom typeface, autosave turned on), with Acrobat seemingly eating up quite a lot of my CPU as it was operating quite slowly when adding in new images, text boxes, gifs and so on. When adding a 4th image to a page, Acrobat went into the dreaded spinning beach-ball of death for 4-5 minutes, then crashing. Upon relaunch, it asked me to give Acrobat full disk permissions, which I went ahead and did, this rebooted Acrobat and now the working file and all of it's contents are nowhere to be seen in the recently opened/edited launch page and is back to original stock template stock version of the file after over 10 hours of work on the project.  I have not found any threads on how to find

Hello, Good day everyone. I have a user who has an issue whereby whenever he opens a PDF file with Adobe Acrobat DC, it keeps having the same "not responding" issue after perhaps a few seconds to a minute after opening it. And it will be "not responding" forever.However, this issue already resolved after we applied with this solution.https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.htmlUser no longer have the "not responding" issue when opening and working with PDF files. However, it seems there is an error keeps showing everytime when he startup the computer. The error message is AcroCEF.exe - Application Error: The application was unable to start correctly (0xc0000142). I tried repairing and also re-installing Adobe but the issue somehow still persists.Any other advice for this? I have also attached the error message.    

Hello. I use Adobe Acrobat for third parties to sign contracts. However, they recently changed the interface, and it has become terrible. The change makes the process of sending contracts take at least five times longer. I would like to know how to revert to the previous version; the new one is awful. Thanks!

I've been using Acrobat's indexing pretty much since it was introduced and through several Macs (I'm an old Mac user since the MacPlus). This problem is on a new MacBook Pro M4 I bought a few days ago and freshly installed Adobe products.. My attempt at creating a full-text index ended up with this:    Starting rebuild of Index : /Users/tlmurray/Documents/AcrIdx/Amazon.pdx     Error: Could not create folder : /Users/tlmurray/Documents/AcrIdx/Amazon    Error: Index build failed    Deleting files from current index    Error: Index build failed Permissions are the same here as they are for a new folder:Even though these are the same as any other new folder, the problem looks like permissions. Any ideas?Thanks.

Is there a way to keep the highlight tool turn on? working with acrobat dc pro 10, the highlight tool turn off automatically after each highlight operation, and have to click it on again. just suffered...appreciate if anyone can answer

I have created a fillable and signable form on Acrobat. This is intake paperwork for my therapy clients. After I save it, it is no longer fillable or signable. Any advice? 

I would like to restrict the access to a pdf to specific participants (internals and externals of my organization). With the "Encrypt with Certificate" option I tried to select the recipients via the search function but always get the notification not found when I enter the email address. What do I need to do different? Is there another functionality in Acrobat pro to restrict the pdf access to only specific people? Thank you. 

PDF Security.   When working with sensitive or confidential information, it’s important to take the right steps to protect your PDF files. With Adobe Acrobat, you can easily protect your PDFs with passwords, redact confidential details, and share documents securely.   If you’re looking for step-by-step help, best practices, or on-demand demos, check out the curated list of resources below. These guides and webinars will show you how to password-protect PDFs, remove sensitive content, and confidently manage document security.     🔐 PDF Password Protection Resources Looking to add a password to your PDF or control who can print, copy, or edit your content? These resources will walk you through how to secure your PDF files with permissions and encryption.  How to Password-Protect a PDF File – A simple walkthrough for applying passwords and setting permissions. Using Passwords to Secure PDFs (HelpX Guide) – More advanced options for encryption and protect

Downloaded a fillable tax form from CRA and filled in some data and closed the document, now when I open it a password dialouge prevents me from opening the document. How do I fill this form and open it without a password, I did not instigate password for this document.

When I print from a Portfolio, I can only choose Current PDF or All PDF files in this portfolio. Is there a way to print only the pre-selected PDFs? When I select the component files I want to print and go to File>Print, it does not give me the option. Thank you. Using Acrobat Pro DC

Hi,I have a Acrobat Prpo 10 TLP Volume License. After changing my Windows 10 PC to a new Windows 11 PC my License is no longer accepted. I can install the software, but at the first start I get the message that the License No. is invalid and it switches to a demo version. When I re-enter the License No. I get the information that the No. is invalid.Adobe 10 is out of Support, but I don't want to switch to a subscription. Has anybody a solution how to fix thsi license error?Thank you in advance.Michael

Hi Adobe team,I have an Adobe Acrobat perpetual liscence that I want to register to my account and install on my new laptop; however it comes up with the error serial number already in use. Old installations have been deactivated. I read from similar posts that I'll need to get Adobe support to reset my applications but there doesn't seem to be any way to contact Adobe. The phone line doesn't have support for Acrobat and the chat simply doesn't work.Any advise would be appreciated.

Can we access and do the actions available in Acrobat Pro DC such as Edit PDF using command line execution? is it possible? if yes, please help me with the execution procedure.

Hi, starting yesterday for no apparent reason, all of my PDF files open as mostly black pages. Much of the photos are still there, but b/w text is gone, replaced by solid black.  Any thoughts?