Questions

Hi, I'm having the issue with Acrobat Pro 2020 freezing towards the end of optimizing a large PDF file (~1,400 pages) with 100% disk usage on Task Manager. I've been trying to figure out this issue for quite a while and have tried a few things while troubleshooting:Updated to latest software versionRan a repair on the softwareUninstall and re-installed softwareUpgraded to a SSDMove the larger PDF from a shared drive to the local computerReloaded the computer with a fresh Windows install and just had Acrobat Pro 2020 installed and the PDF file locally on the computer I can provide the process dumps I gathered while the issue was occurring. If anyone could give me a little guidance here, it would be greatly appreciated. Thanks, -Patrick

Lately Adobe Acrobat is not working on Windows 11. When opening the application it displays a white screen then closes. I have tried running it in compatibility mode as well as running it as an administrator. This did not help. Before this issue, It opened and wanted to run through the tour every time i opened a PDF. Also, every time I open the application I get the Windows pop-up that requests permissions for the app to make changes. This is concerning to me that an established suite of applications from Adobe have so many issues lately. 

We have an issue with request signature with one particular email. This has only recently started happening but individual emails comes back as undeliverable to me and then a separate one to say sent -although it appears on my document list as sent (and she can see them if she logs in ) but does not receive an email to say they are pending for signature. We have contacted our IT support and the emails are not getting stuck in the anti-virus/malware so they cannot help but insist the email is white-listed. We have no issues with requesting signatures from another other email.Thank you 

In a Word MailMerge document we use the merge function { Next } .Attempts to Merge the document to PDF result in this error:  How can we successfully use the { Next } function in a Merge to Adobe PDF usage

I have been having persistent issues with requesting e-signatures for a few months.  Most recently, our IT Administrator set my Product Role to "Acrobat Sign Account Admin" in an attempt to resolve the issue.  This has not worked.  I have tried various other suggestions in other posts in the support community without success. The specific errors I receive are:Adobe Acrobat Pro (desktop): After clicking the "Request e-signatures" tool, designating where to sign, identifying the recipients, and clicking "Prepare document", I receive a pop-up stating "File upload failed.  We were not able to successfully establish any connection with the server.  Kindly save your agreement as a draft and try again later.  Error code: 500"Acrobat (web): After clicking "Request e-signatures", I receive a pop-up stating "Contact your administrator.  This feature is disabled in your account, contact your administrator for access."Adobe Sign (web): After clicking th

When is Adobe going to fix/restore the ability to actually see the guides when the user is pulling them in? Also, PLEASE fix the problem of the ruler cutting off the top edge visibility of documents. Neither of these issues existed in previous Acrobat versions. It's very frustrating! So much $$$ for this subscription and sub-par product!

Hallo zusammen,  ich habe eine Firma und würde gerne eine PDF-Datei, auf der noch Felder ausgefüllt und signiert werden muss, per Link an meine Mitarbeiter teilen, sodass diese ständig Zugriff auf diese Datei haben. Diese Können dann selbstständig die Angaben ausfüllen und den Kunden unterschreiben lassen. Ich weiß, dass es diese Funktion gibt, da ich in einer anderen Firma schon nach diesem Prinzip gearbeitet habe. Weiß jemand wie ich diese Funktion einstellen kann?  Vielen Dank im Voraus!Viele GrüßeMarcel 

HI, ich habe eine Gruppe mit 10 Optionsfeldern angelegt. Insgesamt benötige ich 8 Gruppen mit jeweils 10 Optionsfeldern, die jeweils um 45 Grad gedreht sind, so dass sich ein Kreis ergibt. Leider kann ich keine neue Gruppe anlegen.Ich habe gedacht, ich könnte einfach auf duplizieren gehen...Dann wird leider nur neue Optionsfelder eingetragen. ich brauche aber weitere Gruppen mit Optionsfeldern. Hat jemand eine Ahnung, wie ich das hinbekomme? Danke!

Hello everyone, I've been encountering a frustrating issue with Acrobat Pro DC lately. Whenever I try to create a PDF from a Word document, Acrobat doesn't seem to recognize some of the fonts installed on my system. Specifically, the problem occurs with custom fonts that I've downloaded and installed recently. Here’s a bit more detail: OS: Windows 10 Pro (64-bit) Acrobat Version: Acrobat Pro DC 2023.003.20269 Fonts: Custom fonts like OpenDyslexic and Lora Steps I’ve taken so far: Ensured that the fonts are properly installed on my system and they appear correctly in other applications. Checked that the fonts are embedded in the Word document before converting it to PDF. Tried reinstalling Acrobat Pro DC. Cleared the font cache on my system. Updated my graphics drivers, just in case. Despite these steps, when I open the PDF in Acrobat, it either substitutes the fonts with default ones or doesn’t display the text at all. Has anyone else experienced similar issues or have any suggestions

Hello,I’m trying to automate filling out PDF forms using data from a CSV file in Adobe Acrobat. My current script looks like this, where the CSV data is written directly in the JavaScript for testing purposes : // Exemple de données CSV avec plusieurs lignes var csvData = [ ['Numéro_client', 'Entreprise', 'Type', 'Adresse', 'Code postal', 'Ville', 'Banque 1', 'Banque 2', 'Banque 3', 'Banque 4', 'Banque 5', 'Titre', 'Titre complet', 'Nom', 'Prenom', 'Repertoire'], ["D000001", "TESTENTREPRISE", "Entreprise individuelle", "TEST", "77300", "FONTAINEBLEAU", "NULL", "NULL", "NULL", "NULL", "NULL", "DR", "DR", "TESTNAME", "TESTPRENOM", ""], ]; // Fonction pour remplir les champs du PDF et enregistrer un nouveau document pour chaque ligne function fillAndSavePDF(csvData) { // Assurez-vous que les données CSV contiennent plus de 1 ligne if (csvData && csvData.length > 1) { var headers = csvData[0]; // La première ligne contient les titres des colonnes

Hallo.Ich habe das Problem bei einer Mitarbeiterin das sporadisch (seltenst) PDF Dateien Kryptisch dargestellt werden.Ich habe die identische Adobe Acrobat DC Reader Version installiert, ebenso die selbe Windows 10 1909 (18636.592) Version, die selben Schriftarten (FONTS).Habe bei Ihr auch schon eine Komplette Neuinstallation von Adobe samt vorherigen Cleanen, jedoch auch ohne Erfolg. Wenn das Dokument gedruckt werden soll, kommt es genau so Kryptisch gedruckt.Hier unten die Bilder, das erste Kryptisch von meiner Kollegin, das zweite von mir Normal.Die verwendeten Schriftarten im PDF Dokument sind Arial, Arial Bold, Verdana Bold.Das PDF wurde von einem Lieferanten erstellt mit Amyuni PDF Converter version 4.5.3.3 falls das relevant sein sollte.Hoffe von euch hat jemand einen Tipp, habe bereits 2-3 Stunden im Forum gesucht, aber nach was soll ich suchen wenn ich die Fehlerursache nicht genau beschreiben kann.Danke im voraus     

An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.Page 4. Opens fine in Preview and Chrome.macOS 12.6.7, Acrobat 24.001.20604

Even if I set page display to single page continuous and restarted acrobat, the document always jumps from the end of last page to the beginning of next page.

how do I open another copy of a document in another tab instead of another window? I am using Acrobat Pro 2017.

A friend created a print version of a flyer for me with some cool high resolution images.  I needed to correct a text error so subscribed to Acrobat Pro DC.  After downloading acrobat pro I used it to open the file that was sitting in a drop box.  My friend had actually fixed the error himself so that was cool.  I then closed down the file but when I came to upload it to the print company I noticed that the file had been shrunk considerable and the resolution of the images was now too small and the file was useless.  Why did acrobat shrink my file without me asking it to?  I do I stop it doing this? If every time I open a high resolution file destined for the printers it gets 'optimised' or shrunk then the programs useless!  Can someone enlighten me?

Aloha All! Im looking for some assist on this issue Im trying to run this script but i get this error (pasted below)I check the preferences and under javascript i look for trusted functions buttonto fix the error, but its missing Any idea why the button would be missing? i have adobe acrobat pro Below i pasted the error and the script i use to run the files im trying to run with javascript in  adobe pro Thanks! Error im getting after running scriptException in line 2 of function top_level, script Document-Level:splitPDFByNameNotAllowedError: Security settings prevent access to this property or method.App.trustedFunction:2:Document-Level:splitPDFByName   Script i use to run file:// Define a trusted function for saving the documentvar saveAsTrusted = app.trustedFunction(function(doc, path) {try {doc.saveAs(path);console.println("Saved: " + path);return true;} catch (e) {console.println("Error saving document: " + e.toString());return false;}})

Acrobat has been doing this for a few months. I don't edit more than handful of PDFs on a regular basis. However, I have started a project that involves editing hundreds of PDFs. I would rather not have to grab my mouse every time I'm closing an edited document. See the Acrobat close-window to see that no button is highlighted for me to just hit the Return key to save it.The InDesign close-window behaves like I expect it to. Acrobat used to behave this way also.Did I accidentally change a preference in Acrobat?

I received a PDF that was saved from an Outlook email that has large attachments in it. How do I delete them from the PDF. I don't want the attachments in the PDF, just the text from the email. Acrobat Pro 24.5.20400.0Mac Sonoma 14.7.2  Thank you

Greetings,I'm creating an accessible PDF document (using InDesign ) that have two pages ( cover and imprint ) at the begging that have no value to readers with visual disabilities. Marking elements on them as artefacts doesn't help, because it will make screen reader to repeat the word "blank" for each line.I'm looking for a way to make Acrobat / Other screen readers to skip these pages altogether and start from the article in 3rd page.What's the best practice for this?Many Thanks,Kasra

Does Acrobat Pro (or if not, InDesign or within Fiery Command Workstation) have a way to count all the pages of a book and give me a report of how many black pages and color pages a document has?  This is important when using a printer that charges by clicks.  The only way I currently can do this is to run a book on the printer first and use the onscreen counter on the printer to know the number of color and black pages.  This of course means I am wasting a printed book when I am only trying to put a price quote together first.

I have an executive who has Reader DC installed and has a digital signature set up.  He wants to share this signature with his admin assistant so that she can sign documents for him as she manages a lot of items that come in through his mailbox.  How can he share his signature with her easily?  Not one we want him to have to spend a lot of time on.  On previous versions he simply copied a file and sent it to her but latest version doesn't seem to work that way and it looks like the signature is stored on a server rather than locally.  What's the solution?

Can someone help me figure out a javascript for my form? I have a submit button on my adobe form, but I am trying to figure out the script to change the body of the email that is populated once the person filling the form out clicks submit.  I found this script on a forum, but I cant get it to work. var cToAddr = "maria@titan.net";var cSubLine = "Dielectric Testing Information";var cBody = "Please note, we have changes to our testing preferences."; So I would like to have the email sent to myself (maria@titan.net), the subject line to say "Dielectric Testing Information", and then the body of the email to say "Please note, we have changes to our testing preferences." Any help is much appriciated!!

why my adobe acrobat can't split a text box into many small text boxes, please see the screenshot below, my colleage's acrobat can split  a text box into many small text boxes, but mine can't do that. I check the acrobat version is same, I try to reinstall it, still doesn't work. any idea can help to fix this problem? my colleage's acrobat can split a text box into many small text boxes. mine can't do that

I am remediating a document that needs to be 508 compliant in both Word and in PDF.   To clarify, I'm not just using word as a tool to create a PDF final product, I have to have both a Word final product and a PDF final product.   Here is my issue:The document I was given to remediate had textboxes in it that were not in-line with text.   Here is how I am looking at remediating them:I already took care of the easy part for word - moving them in-line with text and then putting them all at the beginning of their sections so that the screen reader reads the textbox first, then the rest of the content related content.  I also changed the text so that it was no longer in a text box, and added a border around the text and a background color to mimic the original textboxes. However, after reviewing them with the screenreader, I don't like it because it just sounds weird.  The text boxes are key points that the author wanted to emphasize, and while

I am remediating a handbook that walks individuals through a process with several steps.  Some of those steps include filling out forms. The author of the document included pictures of the forms that the individual must fill out.  I think the author did this to help sighted users identify which document is which, and to help individuals know what the official document looks like since fraud is an issue.  I don't feel like seeing these images does anything for someone who cannot see and uses a screenreader so I am thinking that these images either need to say "example form" or be marked as decorative.  It's not clear to me what the best course of action is for this.   There is no value in seeing these forms except to be able to visually identify them.  Appreciate the help from this community.