Questions

Issue: Editing another user's comment or annotation in a PDF changes the comment username to the editor instead of maintaining the original user's name in Desktop versions of Acrobat Pro. This is not tied to the preference "Always  Use Log-in Name For Author Name." Impact: This is change in behavior and disrupts with managed multiple reviewer workflows. Often a person project managing routing wants to clean up/clarify comments before routing to different audiences. This workflow is frequently used in anonymous workflows or workflows where not all information is appropriate or clear for the audience downstream. Often our files have 500-1000 comments for proofreading. Being able to clean up comments instead of replying reduces amount of comments in a file, streamlines the conversations, protects sensitvie information, and means files are less likely to crash or need to be split into multiple PDFs.  For the examples below, users have different names set for login

Hi, in my Acrobat form I'm using script below to validate if user type minimum one character or number in field. If user type first Polish special character (ex. ą, ć, ę, ł, ó, ń, ż, ź) script show error alert.How to avoid issue with special characters (or edit script that not the first character must be letter or number but field must contain minimum one character or number)? if (event.value) { if (/^[a-z,A-Z,0-9]*$/.test(event.value)==false) { app.alert("Insert letter or number"); event.rc = false; this.getField("name").required = true; }else{ this.getField("name").required = false; } } 

I added a long table (that overflows to a 2nd page) to my Articles panel, thinking it will be read in Acrobat. Unfortunately, the whole table doesn't show at all. Even if I tag it manually using the Accessibility feature (Reading Order), that doesn't work. What could I possibly be doing wrong?The table should come after the <Sect> and unfortunately, it isn't there.

Hello! I'm tagging  a document to make it accessible, and it contains a figure with a caption that both labels the figure and contains standalone text. For example, "Figure 2. This is the caption of the above figure." The PDF assocation Tagged PDF Best Practice Guide: Syntax states: "In tagged PDF, <LBL> elements are not limited to lists, and are always explicitly contained.  <Lbl> structure elements may be used whenever content serves as a label for some other content, for example, “Fig: 123” in a caption for a <Figure>." This and other guidance make me think that tagging such a caption as stated (a caption parent tag for the whole caption with a label child tag for the labelling text such as "Figure 2") would be best practice. However, I can't find guidance on how to correctly create such a tag structure in Acrobat Pro DC, or what the corresponding container structure as viewed in the content panel should look like. 

Beim Öffnen einer PDF Datei zeigt Adobe den Fehler " Beim Verarbeiten einer Seite ist ein Fehler aufgetreten. Beim Lesen dieses Dokuments ist ein Problem aufgetreten (18)." . Wie kann ich die Datei öffnen bzw. das Problem beheben? Die Datei ist mit Adobe in Excel konvertierbar und zeigt den Inhalt. Außerdem ist sie mit anderen PDF-Programmen zu öffnen und wird ordnungsgemäß angezeigt. Welche Lösungen gibt es, damit die Datei auch von Adobe Acrobat Pro richtig angezeigt wird?

1. Acrobat Distiller vergrößert Datenmenge statt sie zu komprimieren!2. Beim Vesuch das PDF über "Datei" zu kopimieren verdoplpet sich die Datenmenge —Seit einigen Wochen ist dies der Fall. Weshal wir schon auf den Nutzn des Distillers zeitweise verzichtet haben. Leider sind die Pdfs zu, Teil so groß, dass sie sich für den E-Mailversand nicht eignen – das Komprimierungstool ist daher essentiell!3. Warum lässt sich dieser Beitrag nicht versenden?

I have been combining files in Acrobat for years, but it just stopped working. It goes through the process fine until it creates "portfolio 1", which is a list of files. But, when I hit "combine files" or "create file", that "new file" ONLY contains the first pdf -- not all of them. I have tried this when I select files from my computer; and also when I "select open files". Same thing happens. My creative cloud is up-to-date. What is  happening?

Hi. I am running Adobe Acrobat Standard with subscription, and MS Outlook for Microsoft 365 MSO (Version 2501 Build 16.0.18429.20044) 64-bit. When I click on a pdf attached to an incoming email, the options include "open in Adobe Acrobat."  When I click on that, nothing happens—no spinning wheel, nothing. I have to click on "open," which brings up the "are you sure you want to do that?" dialog box. I click on 'yes' and the item opens in Acrobat. Yes, it is a small annoyance, but  an annoyance nonetheless.  Anyone got any ideas to fix this? Thanks!

Ich habe eine email mit vertraulichen Dokumenten erhalten um sie zu öffnen habe ich folgende Anleitung dazu erhalten:--Um auf die Anhänge zuzugreifen, klicken Sie auf das Klammer-Symbol unten links im Adobe Reader (siehe Bild) oder wählen Sie Anzeige -> Navigationsfenster -> Anlagen--.Leider funktioniert das bei mir nicht (Adobe premium), ich erhalte immer die Meldung Passwort eingeben oder Passwort geschützt. Hat jemand einen Tipp bitte. 

Hi, I work at a university that requires students to complete PDF forms and return them for additional signatures. Due to the changes with the pandemic, most of our students are now esigning the forms using the "Add Signature" button where you type out your name and can choose between a few fonts. This is locking the document, however, from recieving any additional signatures. Attempts to get the students to use the Digital Certificate feature is not working (I send out instructions on how to use the digital certificate option with each form). I am using the digital certificate fields and setting the document to lock everything but the next signatures once the student signs, but they are not using this and it is becoming extrememly frustrating as I now have to print the document, rescan it, add the signature fields again, send it to the next approver, then shred the physical document. Is there any way to turn off this option in the security settings? 

Hello All, hope somebody here can help with my question I can create a 3D object in the Adobe Dimension app of cup like this I show in the picture  My goal is to export this object as an interactive PDF, so my client can open it in Acrobat Reader and see the object, rotate it in any direction to have an idea how its product will look at the final result. Any ideas?Thanks in advance   

Hi there, I have converted several documents to editable PDFs using fields so people can type, save their responses, and share them with me. Here are some issues I'm facing: - In some instances, the user isn't able to type into the field despite the 'multi-line text and scroll long text' settings being enabled.- User isn't able to go back and edit their content. Do the end users need to have an adobe editor to be able to interact with an editable PDF with fields/forms? Does it limit any functionality if they only have adobe reader? Any help would be much appreciated!

Hello, I have a user who was sent a PDF. When opening it in Adobe, when viewing it in the web browser, and when viewing it in the Outlook preview function, it displays weird characters instead of the standard Arial font that is being used. I have checked for updates on Adobe and the system and it is fine. I have sent the PDF to myself and others and it is viewed fine. I attached screenshots of what it looks like and what it should look like. 

I am using the NEW Acrobat Pro DC, and I can not find where to change the Portfolio view.  I liked the old view with the files as icons along the left hand side.  This NEW Acrobat, only show the view as a list of files.  Can someone help me find where to change that?  Thank you.

Rusty Java user here. Thanks in advance for the help! In the form below, I need the user's selection from the drop down menu (Dropdown12)  in the Status column (selections are Green, Yellow, Red, N/A) to color that box the corresponding color. I'm running this script as a custom validation script in the Validate tab. I have the "Commit selected value immediately" box checked on the Options tab.  This script turns the dropdown menu background to the correct color (except for black which isn't doing anything), but does not turn the box itself a color. Is what I'm trying to do available in Acrobat? Thank you! if (event.value=="Green")event.target.fillColor=color.green;else if (event.value=="Yellow")event.target.fillColor=color.yellow;else if (event.value=="Red") event.target.fillColor=red;else if (event.value=="N/A") event.target.fillColor==black; ------------------

Hello all, trying to find the "Take a Snapshot" function with this latest update.  I can find it through search but would like to have it in the left nav bar or quick tools section.  Let me know if anyone has found it.  Thanks!

I use an old version of Adobe Acrobat at home, and it's driving me nuts that it always displays every document by a generic "Layout #..." instead of using the filename as the layout name. I never know what I'm working on. All the instructions say to change the preference in the Document/Open settings under preferences, but no such option is available there. Is something wrong with my installation? Was no such option available in Acrobat 9.5? Is the option hidden somewhere else in that version?

Hello All, I'm seeking assistance with an issue I've encountered today with Adobe Acrobat Pro. I installed the software on a Dell Latitude 9520 laptop, but unfortunately, when the user attempts to open a PDF file, Adobe Acrobat freezes and becomes unresponsive. I've taken several troubleshooting steps, including uninstalling, and reinstalling the application, but the issue persists.

Hello, Today for some reason all forms I have and all fields have become request for e-sign and will not let me type or earse anything previously typed into a field or type in blank field. It worked fine until today, and now every form I have is acting like this. Any ideas what is causing this?

Bonjour, j'ai récemment renouvellé mon abonnement d'entreprise pour Adobe PRO.ma licence a été attribuée à un autre service informatique qu'actuellement et, depuis que j'ai du "changer de profil", je n'arrive plus à utiliser l'outil de demande de signature. Lorsque je clique sur l'outil, j'ai ce message: Est-ce que quelqu'un aurait une idée? le service informatique me dit que cela doit se gérer dans les paramètres du programme, mais lorsque je cherche, je ne trouve rien.Le service informatique a l'air de me dire que de leur côté, tout est en ordre. 

We’ve listened to your feedback, and we’re excited to share some recent updates to Acrobat AI Assistant.     Here’s what’s new:   Increased Page Support: You can now get insights from longer documents up to 600 pages​ Increased Document Compatibility: Now supports contracts, scanned documents, and other file types seamlessly. Make sense of complex tables: Easily turn complex data tables into clear takeaways. Multilingual Capabilities: Now supports English, French, German, Spanish, Italian, and Portuguese.   But that’s not all—explore the additional details and enhancements below, then open Adobe Acrobat to experience how AI Assistant can help you complete your document tasks up to 4x faster.    Review Contracts Faster Easily understand complex terms and spot the differences between multiple agreements with a brand-new Acrobat AI Assistant experience for contracts. Then easily share for review and e-signature all in one app.     Support for S

Hello again Adobe Customer SupportIt has now been nearly ten months (11 April 2004) since I initially reported the issue with Adobe Acrobat, and despite multiple updates, as well as trying on different machines, the software NOW does not open at all.This morning, I attempted to reach out again, only to receive an automated response stating that the email address is no longer monitored—the very same address through which your team actively communicated with me when selling your product. This lack of accountability is highly unprofessional and deeply concerning. As I can no longer contact, you, I am hereby following legal advice and using  this PUBLIC means to remind and notify you.During this entire period since April 111 2024, I have received no response from your support team, yet Adobe continues to charge me the full subscription fees, which have even been systematically increased. Due to the issue and your disrespectful treatment of a paying customer like me, I have h

Salve, volevo gentilmente chiedere se ci fosse un modo per aggiungere qualora servisse all'utente che compila un modulo, più spazio a disposizione per editare ulteriore testo. Cioè una volta creata una casella di testo editabile, successivamente alla  compilazione,  c'è un modo per far si che la casella accetti in automatico ulteriori caratteri? 

Does anyone know how to convert a 3D PDF file into STEP or IGES format ? Thanks

Hi,So, I received the wrong printing format from someone and was wondering how do I fix it?It's a book and the person has printed the page size and handling of the PDF to "multiple" and "custom 2x2". How do I change it to normal size cause right now, it seems like the default is by 2x2 instead of one page per page.