Questions

We have been using a customized package on Acrobat Pro for 1 year successfully. Since we have a VDI environment we could not install Reader and Acrobat Pro at the same time in the Golden Image. Hence we use the Suppress sign-in feature, so that those who do not have a licence still can view pdf i Acrobat. Those with licence sign in and get access to all features.This however stopped working just the other day. Those who sign in with licence get the same message as those not signing in when trying to for example create or edit files. "You don't have access to this feature, contact your IT-admin". Trying the customized package again with out the suppress sign in feature enabled it works fine for those that sign in, they get their licenced features. But of course those without login can't use it as the program will close if you don't sign in. I called support and they said that they had made some changes in the last days, something related to AI also. And he said that you now need an Ente

I am exporting a tagged PDF to HTML using Adobe Acrobat, and the process works as expected. The resulting HTML stores the images from the document in a separate folder. However, the issue lies with the alt attribute in the <img> tags. All the <img> tags have the same alt text: alt="image".       <img width="718" height="403" alt="image" src="mytest_files/Image_001.png" /> <img width="718" height="403" alt="image" src="mytest_files/Image_002.png" />       Why doesn't the converted HTML retain the original alternate text from the PDF? Is there a way to preserve the alternate text in the exported document?

I have a paid subscription and have been successfully using the adobe web version to convert Microsoft Word 2002 documents into PDFs and combine PDFs. I just used it Monday, and it worked fine.  Today, however, it is saying " The file is either password protected, encrypted or is a PDF form that could not be combined to generate the PDF file."  I haven't done anything different from what I normally do.  I don't know what the problem could be.  I thought that maybe perhaps the adobe site is down or something.  Does anyone have any suggestions of how I can fix this problem? 

I keep getting this error message when I try to manually zoom using a keyboard shortcut for Mac: "Raise without Handler Error". I have Version 2025.005.20320. Please help, this is very frustrating as I cant view documents as easily. 

This is hard to explain, but in short: sometimes artwork disappears behind an unseen white mask that I cannot get rid of. And sometimes it does not. All my artwork appears correct however. The only way around it is to CTRL-X and CTRL-V. While this works to an extent, it removes any and all effects if an object had anything. Below is an example: The grey box is stretched outward, but due to this white mask, you cannot see it. And it has an effect on it that is removed from the aforementioned method. Adobe Acrobat Pro 32-bit. Any help would be appreciated. 

Hi all! I am working on compressing a PDF and I found the area that shows me the Audit Space Usage and the percentages of each. I am looking for more information about what each category is and if there is overlap between them. This is to help me know which areas of the PDF I can work to reduce size in. Particular areas I am not sure about are content streams, structure info, and document overhead, but if anyone has more info on what ALL of the categories consist of that would be amazing!Thanks! 

Hi esteemed forum members:I am a new user and would appreciate any help/guidance.I have six drop down boxes (Choice1, Choice2..Choice6), each containing same list of 100 fruits. A user can select only one fruit from a drop down box and can, in total, select up to 6 fruits. My ask is how can I display the count of number of fruits selected (it could be a Java script or any other function).  Clarification: total fruits selected may range from one to six and the users may select same fruit from all boxes (i.e., a user may select one apple or six oranges or one watermelon and one raisin ).Would appreciate any help.

We started seeing this Save error on 12/30/24 with no change on our end other than keeping Adobe Acrobat Pro and Reader up to date with current version (2024.005.20320 64-bit). Our network share is DFS but testing done on non-DFS storage doesn't exhibit this issue nor does local storage. Users get the following messages and error when they click the save diskette icon insead of the save just taking place:Confirm Save As: Name.pdf already exists. Do you want to replace it? (Yes/No)Adobe Acrobat: The document could not be saved. Cannot save to the filename. Please save the document with a different name or in a different folder.Followed by the Save As screen with a random filename ending in .tmp.I understand that turning off Enhanced Security in Acrobat is the fix for this but that's not going to happen. I also understand this error has been reported as far back as 2013 and another issue with DFS and opening multiple PDFs has also been reported.I'm here today to inform Adobe and the comm

The two imput boxes are monthly income and # of people. I need to muliply the monthly income by 12 to get the annual. Then i need to take the (number of people - 1) * 5500+15650. Then it needs to divide the annual number/the second equation. Then it needs to be turned into a percentage. 

Ich nutze hier Acrobat Pro und habe unter Einstellungen -> Unterschriften ein Erscheinungsbild konfiguriert. Wie bekomme ich ein PDF genau damit unterzeichnet?

After opening the Output Preview window I moved it accidentally and now I can't see or find it anymore. (I feel really stupid...) I use a extra screenI changed my resolutionRemoved the extra screenuninstalled en reinstalled the program Users\LDE\AppData\Roaming\Adobe\Acrobat\DC removed this folder Still not possible to put the window back on my screen.any tips ?

In Acrobat Pro DC Preferences, the last item in the list should be Updater. For one of our users, this item is not there. Similarly, in the Help menu, 'Check for Updates...' isn't there. The Creative Cloud app also said Acrobat was up to date, but it wasn't – it was two versions old. I got around this by using CC to uninstall and then reinstall Acrobat, so the latest version (2021.007.20099) is now installed. However, the Updater option (and Check for Updates...) are still missing. Before reinstalling I tried quitting Acrobat, removing the com.adobe.Acrobat.Pro.plist file from ~/Library/Preferences and then relaunching, but it didn't make any difference. Any help would be appreciated. Using macOS 11.6.

I'm trying to create a pitch document that has a embedded video of an app user flow. It''s H.264 mp4 exported from Premier Pro and it's 22mb.When I click to activate, enable the trust prompt, and it goes to play it says "connecting" "ready" and nothing happens, just a black box.I've tried embedding in Acrobat, and exporting through Indesign.I've tried my desktop and laptop.Miraculously it worked once on my laptop, and then I closed acrobat, and tried it again, and black box! Honestly, are you telling me that in 2021 I can't play an embedded video in a presentation? Adobe?

Hey Peeps,  I have come to this wonderful community many times for answers with great success. I have another one for you.  I'm working on an assessment PDF with 6 categories. Each of these categories have it own letters that the assessment selections can add up to when people click a checkbox. On the left and right column the letters each add up and populate at the bottom of the columns and then a line below that, there is the grand total for each corresponding letter. These grand totals also populate in text fields Total, Total_2, Total_3, Total_4, Total_5, and Total_6 I'm attaching the document for you to all see. What I need to do is:1) Have each of the corresponding text fields (Total, Total_2, Total_3, Total_4, Total_5, Total_6) have their own letter values (in this case each corresponding text box would go as follows: RIASEC).2) Then I need to be able to have the top 3 highest values from the 6 text fields (Total, Total_2, Total_3, Total_4, Total_5,

I've been trying to create a pdf and am having no end of grief trying to manage the constant repositioning of images and text. I've looked at multiple forums for solutions and, yes, looked for possible solutions in Adobe itself but to no avail.I've tried to find a way of turning off scan optimization but can't find anything near that. I've turned off the text box that some have suggested and it still keeps misbehaving.This is the most frustrating experience ever. Why am I paying you for this when it's impossible ti=o use?Is anyone else having this isue and/or found a ework around?

I am trying to enter cents in the W-2 file but cannot get the decimal point to work.I am in Editing mode and the program simply chimes when I attempt to enter a decimal point.IThe field defaults to a number ending in .00 and chimes a warning when I attempt to enter a decimalHELP PLEASE! 

I frequently need to repaginate .pdf documents when the content I need begins partway down one page and goes only a few inches onto the next.  I would love to be able to do it without literally printing the two pages, then cutting, pasting and rescanning.  Surely there must be a way to get the desired content onto one page without incurring the quality losses of my manual method.  Thanks for your assistance.  

Hello, I have a pdf with form fields that popupates dynaic text and an image to create and ID badge. Due to print requirements, the pdf needs to be rotated for the final printing. The text fileds rotate fine but the image does not. Has anyone had any luck correcting this? I have read that Acrobat isn't reading the exif data correctly. Any info would be great.  

I am using the 64-bit version of Abode Acrobat Standard. My subscription was recently changed by my workplace from the professional version, so I believe the version I am running should be fully up to date.When I open files, regardless of whether they are opened directly in Acrobat, or opened by double-clicking in file explorer, it will sometimes take upwards of 30 seconds to a minute to open the file. There is no consistency between large or small files, recently opened or first time opening, nothing. It could take 30 seconds to open a single-page, 100 KB file that I just had opened the day before, but then open a 100-page, 3 MB, freshly downloaded file immediately.All of my searching for solutions online have come up with nothing. This is a recent issue, starting within the past couple of months.

Hello all, I've done some hunting, but I can't seem to find answer for my question. (If it's been answered elsewhere, I'd appreciate a link). I'm working on a PDF with dropdown menus that determine the text in corresponding text fields. For all but the first field, it is working correctly. If it the dropdown menu is blank, the text field is blank. If the dropdown option moves to 2, the text field changes to .25. When the dropdown changes back to blank, the text field changes back to blank. For all except the very first box. For each dropdown box, I've set up the custom calculation script as follows (direclty copied):var f = this.getField("Score5");if(event.value == "1")f.value = ".0";else if(event.value == "2")f.value = ".25";else if(event.value == "3")f.value = ".50";else if(event.value == "4")f.value = ".75";else if(event.value == "5")f.value = "1.00";else if(event.value == " ")f.value = ""; I also have the "Commit selected value immediately" set for all dropdown

Desde el día 13 de enero de 2025, me es imposible desde la pestaña editar, poder copiar y pegar texto en otro documento. He probado con varios documentos distintos y he desinstalado y vuelto a instalar acrobat 

Buenos días,  desde hace 5 días estoy teniendo dificultad con la opción LECTURA DE VOZ del aplicativo. Muestra como intenta descargar la voz , pero luego de un buen tiempo , sale error de descarga de voz , intente otro idioma. He puesto las dos opciones del idioma que deseo ( español) , pero sigue sin poder descargar . Su apoyo por favor,  ya que soy una per5con problemas de visión, y esa opción me ayudaba muchísimo.  Muchas gracias 

Hi everyone,I am currently troubleshooting an issue with Adobe Acrobat Reader DC 2015 (Version 2015.006.30033), and I am confused about how updates work in this version.I have confirmed that bUpdater is set to 0 in the registry (HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\2015\FeatureLockDown\Services), which should disable automatic updates.However, I noticed that the Adobe Acrobat Update Service (AdobeARMService.exe) is running in the background.Despite the service running, Acrobat Reader is not updating automatically.I manually checked Help > Check for Updates, and updates are not being installed automatically.My questions are:Does the 2015 Classic Track support automatic updates, or does it only receive manual updates?Why is the update service running if updates are disabled via bUpdater = 0?Is there any way to enable automatic updates for this version, or is upgrading to a Continuous Track version required?Any insights from the community or Adobe experts would be

For the past month or two, everytime I try to print a file from Adobe Acrobat, I get a dialogue box pop up from Distiller with the message. "Acrobat Distiller would like to access data from other apps." I am unable to print the file until I hit allow on that dialogue box. Not only is this annoying, but it seems to take additional time to print anything as Distiller seems to be loading in the background before this pop-up appears.  I am running the latest version of Adobe Acrobat CC and Distiller on a Mac running the latest OS.

been going on for a while , takes like  an inch on each print very annoying i used to think it was the printer, got a new printer , and just noticed WORD doesnt do that NO idea how to remove it  please help