Questions

I converted my word document to pdf and black borders appear around text boxes which are on top of an object (circle), see screenshot. I did this a couple of weeks ago and only the text appeared. Now, borders appear where they shouldn't be there. Any idea what happened and how to solve this? I already tried to remove them and add them again but it's still the same. As it's for the layout of a book which needs a small revision, I can't start the document all over again.n.

Hi, recent update to acrobat I assume. When ever I open it in windows it goes full screen. I can resize it, quit and reopen and its back to full screen. On any document. Can adobe fix this, rather than pushing AI features, cheers.

Hi,  I am running Windows 11, have a fresh install of Adobe Creative Cloud and Adobe Acrobat. When I open any PDF or just open acrobat it crashes after a few seconds without an error message.   I have uninstalled both Acrobat & Creative Cloud, run the cleaner, rebooted, reinstalled and the same issue occurs.   Can someone please help, I need acrobat for work?   This is the error information I retrieved from the Event Viewer...   Faulting application name: adobe_licensing_wf_acro.exe, version: 1.6.0.4, time stamp: 0x63e4c749Faulting module name: NahimicOSD.dll, version: 2.2.23.0, time stamp: 0x61b7fd89Exception code: 0xc0000005Fault offset: 0x0000000000014aa0Faulting process id: 0x0x1D50Faulting application start time: 0x0x1D962B285B9122BFaulting application path: C:\Program Files\Adobe\Acrobat DC\Acrobat\NGL\cefWorkflow\adobe_licensing_wf_acro.exeFaulting module path: C:\ProgramData\A-Volute\A-Volute.28054DF1F58B4\Modules\ScheduledModules\x64\NahimicOSD.dll

After merging my Word document to PDF via the Mailing tab,and setting up automatic emailing, the merging works fine and i get a message that email has been successfully sent. However, the emails are not being sent. What could be the problem? Jonathan

Hi all, New to using Adobe, currently trying to make a fillable timesheet which automatically calculates employees total hours once they enter their start and finish times - every solution which I have found requires custom scripting which I am not fully aware of how to do! Would anyone know of any potential solutions or be able to point me in the right direction for guidance? Thank you! 🙂 I have attatched a screenshot for context

I have been using Adobe Version 2025.001.20756 and I am facing significant issues since the update.I only need to go in and update specific fields/texts, but since I have started using this version I am facing terrible issues.Once you right click & select - Edit a PDF, you will find that now the file has multiple boxes which you will need to remove. Earlier it was just go directly in the text box edit the text and save the pdf in less than a min.Now for the same work now it is taking enough time because you get multiple boxes which are just blank and you need to select borders of those boxes and hit delete and entire pdf is filled with all those boxes.So first you need to remove all those non-sense blank boxes and only then you are able to actually edit. And if you accidentally delete a box containing which has the text in it, then entire text boxes in the page shifts up which is just Horrible.In no way you could select all the text boxes at once and move those entire boxes ba

How can I lock a background image, so that it becomes non-selectable ?

Why must the AI settings be enabled every time Adobe Acrobat updates?  Acrobat doesn't need the dumb AI features to slow it down, it does a good enough job at being slow as it is.  Now when I open Acrobat, it wants to show off all the assenine features no one asked for and get in the way of the work I'm trying to do.  The least Adobe could do is make Acrobat free with the amount of data they are gleeming from us users. I ask again why must the AI settings be enabled every time Adobe Acrobat updates?  To the Brain Dead Devs, grow a spine and just stop this behavior.  Let users select what features they want to have on or off and stop messing with it on updates.  People already hate you all and this type of activity just makes us want to take action.

Testing Tahoe 26.1 on an M3 MacBook Pro. Encountering an issue where the pop-up window under default settings isn't working. The window doesn't pop-up. There aren't any of my profiles to distill a PDF (able to see my profiles in InDesign). Saw in google searches that this may be a known issue. Can anyone confirm? And is there a fix or workaround? Thanks!

Hi All, Since I have updated to Adobe Acrobrat 25.001.20844 64 bit, my settings in the Adobe PDF printer keep reverting back to the default settings.

I have adobe pro license - just paid. I still couldnt find the redact function. What license and version I should have to use REDACT? how to confirm if I have the correct license or version to use the REDACT function？Thanks much.

When I open a PDF File, the name of the file is usually the name that shows in the window up on the LHS of the screen. But yesterday I opened a file and the name that showed was a different one. Does anyone know why and how I can change it or why this happened?

I have 3 displays. I need to view Adobe Acrobat on Display 3. When I open new pdfs, (Acrobat is already open on Display 3), Acrobat switches to Display 1 then opens the file. I realize it does this because Display 1 is my Home display, but I want my Home display to be Display 1, not 3. (Changing my Home display to Display 3 shouldn't be the only option.) When I open pdfs from my browser, they open on whichever display Acrobat is already open (on Display 3) as they should. This issue only occurs when I open a file from Windows file explorer. I've tried the "resizing tip" and other tips from the web - even my enterprise IT team couldn't figure it out. This is so frustrating. There has to be a setting that will fix this.

Hi All, Recently a user for a client I support, came to me about the logtransport2.exe error on her Windows 11 machine.  It pops up a lot and causes freezes on her machine.  I'm looking into that more tomorrow.   I read in various articles that this process is part of the data and usage collection Adobe sends to its servers.  I read that the process is controlled by the HKLM\SOFTWARE\WOW6432Node\Policies\Adobe\(product name)\(version)\FeatureLockDown "usagemeasurement" key. I checked my adobe (free version) and I'm opted into sending data.  However, I don't see the usagemeasurement key?  If data collection is on in my account, shouldn't I see the "usagemeasurement" key? Thoughts appreciated.

Hi,I’m trying to install and activate Adobe Acrobat X on my current Windows computer, but I get the following messages during setup:“Setup has detected that you already have a more functional product installed.”and later:“Your license allows activation on 2 computers only.”I believe this is because I previously had Acrobat X installed on my old laptop, which I no longer use.I have already uninstalled the program there, but I can’t deactivate it since the computer is no longer available.I contacted Adobe Support by phone, but they told me that support for Acrobat X has ended and that they are no longer able to reset activations for this product.Could someone here please help me reset the activations for my Acrobat X license, or advise if there is any other way to activate it on my new computer?Product: Adobe Acrobat X (Student and teacher edition)Serial number: Available upon requestThank you very much for your help and understanding!Best regards,Dennis

Mac OS Sequioa 15.7.2 I have two customer created actions that we used to use in the Action Wizard. Working on another project for them and needed to use the actions. Found I needed to use the Guided Actions Tool. So went to the tool and in the left panel where the default and these two imported actions should be I have nothing. I've logged out of Adobe and back in, not change. I even tried to uninstall Acrobat and reinstall but the uninstall fails. Any suggestions?

Hi, when connecting to the company VPN, the "use a certificate" tab doesn't load. When connecting via LAN or offline (without the internet), the tab loads correctly. I have the latest 32-bit and 64-bit versions of Adobe; the error also occurs in earlier versions. Please help. 

Hello,I have a PDF document that opens successfully in Adobe Acrobat Pro, but it cannot be saved (“Save As”). An error appears: “The document could not be saved. There was a problem reading this document (23).” Upon examining the document, I found that the issue is caused by the /Info dictionary in the document’s trailer: <</Size 24 /Root 2 0 R /ID [<fcef49423a113ad480365f5897b86db8> <fcef49423a113ad480365f5897b86db8>]/Info <</Title (Title) /Author (Author) /Subject (Description)>> >>If this dictionary is removed, the document can be saved without any problem.I looked into this further and found a note on the PDF Association website—Technical Note 0003: Metadata in PDF/A-1—which states that this dictionary is allowed if the information matches the XMP-encoded metadata. In this case, it does match.On the other hand, the PDF file successfully passes the veraPDF verification for this compliance level:I am attaching both the problemat

Hi everyone, Can anyone help me? Some days ago adobe can not edit pic using MS paint as before. when I work with adobe as usual, the app has started to send such messages: When I click OK, i still can work, but when I have to edit image using MS Paint: It shows this Error: At the same time, he opens that file in MS Paint, but if I edit something there, it asks if I want to save changes, and if I click yes, it does not make these changes in my opened PDF document as usual, but saves it in some folder on my PC.    I have tried to uninstall and install back Adobe pro, then I made the same with MS paint. I have downloaded Classic Paint (following the instructions in google), restarted PC million times, and all is the same.   Can you help me please?   [Edited: Title fixed]  

Hi all. I noticed that when I'm at 100% zoom or smaller, my check boxes and radio buttons are inconsistent. They all have the same settings, and I've also tried copy and pasting. When I'm zoomed in at >100%, this issue goes away. They also appear inconsistent when I print out the form.  I would appreciate any help. 

I am editing a PDF in Adobe Acrobat and I keep getting the strikethrough. I used to be able to just delete the word and backspace. How do I disable this? Thank you!

Hi all. I create a pro bono monthly newsletter (InDesign,) and have for many years. Most are emailed via pdf attachment but I normally print about 4 newsletters for some folks that do not use email. I updated to a Mac Mini this past month so all of my CC apps have updated. Today when I try to print my 4 newsletter copies, as I have done for years with "flip on short edge," side 2 is upside down. My quick fix to get the job done was to rotate all side 2 pages in Acrobat 180º but would like to get to the heart of the problem if possible. I HATE wasting paper, ESPECIALLY Tabloid! Anyone else have the issue or are there any fixes? Acrobat Version: 25.001.20841Mac nini  M4 Pro running Sequoia 15.3.1 Thanks

I received this pop-up when running a PDF through PAC. I don't know what it means, so I don't know how to fix it. I'm not clear on what an MCID is or how it functions, so I need help understanding the pop-up and also resolving whatever is causing the pop-up. Note that the PDF otherwise passes PAC and Acrobat's Checker.

Hi,I have the latest 64-bit version of Adobe Acrobat Reader 2025 and I can't overwrite a PDF file when the file originates from a different endpoint.I know how to disable Protected Mode, but for security reasons, Protected Mode must be enabled on my domain.The problem doesn't affect all files.Can you tell me what the difference is when a file is locked and when it isn't? The two files originate from different computers.

6 Ways to Use One of the Best AI Platforms to Summarize Documents Learn how to use Adobe Acrobat Studio to create a trusted AI workspace that increases productivity with AI summaries. SUMMARY Learn how to use one of the best AI platforms for summarizing documents to save time and streamline document creation and collaboration workflows. Adobe Acrobat Studio combines trusted PDF tools, AI-powered summarization, and creative features into one seamless AI workspace to help you stay productive wherever you work   Ever feel like you’re buried in documents? Between reports, research, contracts, and meeting notes, business professionals and students alike often find themselves scrambling to summarize documents so they can get the information they need in time to take action. Whether you’re preparing presentations, comparing proposals, or just trying to keep pace with a growing workload, manual reviews are too slow and error-prone when you need to be productive, and they just don’t cut