Questions

I wanted to update my signature and ever since I did that, I have had issues using the Fill-in and Sign function. Every time I select the tab it crashes. I have tried to install/uninstall, it is up to date, and have deleted three files of saved initials but nothing has worked.  This is the full report: Translated Report (Full Report Below)-------------------------------------Process:               AdobeAcrobat [3141]Path:                  /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobatIdentifier:            com.adobe.Acrobat.ProVersion:               26.001.21529 (26.001.21529)Code Type:             ARM-64 (Native)Parent Process:        Exited process [2962]User ID:               501Date/Time:             2026-05-12 00:49:00.1725 -0400OS Version:            macOS 12.7.6 (21H1320)Report Version:        12Anonymous UUID:        70E8C5CF-FA7A-FD3A-A11E-0A3037D171AATime Awake Since Boot: 2200 secondsSystem Integrity Protection: enabledCrashed Thread:        0  

I’m using a Brother MFC 5900dw and Brother MFC 2750dw. Until 6 months ago they would scan multiple pages automatically.My computer is a DELL with Windows 11. Both printers & laptop have all updates.This is very frustrating and the lack of any tech support for my big monthly billed account is awful.  

I have Number field in an Adobe Acrobat form that is a calculation of other entered number fields. In the Format tab, the decimal is set to one (1) decimal point (ie 27.5, 11.6, etc.). However, I’m wondering how to write a code to remove the ‘.#’ from the number value only when the decimal displays ‘.0’Example:236.0 should be  listed as only 236Since the value is always going to be different when the equation triggers, I can’t write to a specific variable. Thank you for your help.

Eveytime I try I select a document to send for a signature request, it keeps popping up "unsupported file type".

PCを買い替えて、Windows 11になりました。新しいPCでAcrobat Proを起動すると、白いポップアップ画面が表示され、その画面が閉じられずAcrobat本体を操作できません。Creative Cloud Proのプランに入っています。Creative Cloud Desktopではプラン情報は表示されています。Web版のAdobeアカウントでも契約プランは確認できます。パソコン操作は苦手なので、お恥ずかしながらchatGPTに相談しました。以下は実施済みです。・Acrobat Proのアンインストールと再インストール・Creative Cloudからのログアウト、再ログイン・OOBEフォルダのリセット・AcrobatのDCフォルダのリセット・Shiftキーを押しながらのAcrobat起動・こちらで紹介されていた対処法・Acrobat Cleaner Toolによるクリーンアップそれでも、Acrobat Pro起動時の白いポップアップが消えず、操作不能です。ライセンス認証または起動時Welcome画面の読み込み不良を疑っています。対処法は何かないでしょうか。仕事上PDFが使えないのは非常に困ります。

Have a radio button when triggered to display a business card as either single or double sided. When single sided is selected, it displays as it should. Moment information is keyed into the fields below it; the single sided button deselects itself. Double Sided is unaffected and are linked to each other. Any idea as to what may cause this?The radios do trigger hidden fields where some of the fields below would display in a cards preview window.

Finally Acrobat was recompiled for Apple Silicon, thank you!But if I create a droplet of a Preflight profile, the result is still an Intel app.Is there a way to make it compatible with MacOS 28?

The attached form has pre-filled in fields in Section 5 that I need to clear, but I can’t find a way to do that. Please advise.

When printing a document to PDF, the colors were way too dark.After a lot of trying I have created  new settings and saved that as a new printer-setting or profile (or how it is named).Now the colors are very close to the original.I'd like to that that (new) setting as my default  - but keep the old one.How to set the new profile as default. Each time Acrobat resorts the old and I have to manually select the new one.Thanks=

I have multiple section PDFs (for example: Front 1, Front 2, Mid 1, Back 1, Back 2) that I’d like to automatically combine into a single, password‑protected PDF. I’m looking for a way to streamline this process and would appreciate any help or recommendations.Ideally, the solution would allow me to:Select a source folder containing multiple PDFs Combine the PDFs into a single file (with the ability to adjust the sort order if needed) Set the document view to: Page view only Two‑up (cover page) Magnification set to “Fit Page” Apply a password to the final PDF Minimise prompts, aside from optionally adjusting the PDF order before mergingThe intention is to save the workflow so that I can reuse it per project, each time applying a project‑specific password.If anyone has experience setting something like this up (for example via Acrobat actions, scripting, or another tool), I’d be grateful for your guidance. 

I have a full Creative Cloud subscription and work on a Windows PC Desktop computer. My Creative Cloud Desktop shows that I have Acrobat Pro installed. However, when I click on the OPEN button within the Creative Cloud Desktop app, it opens Acrobat Reader instead of Acrobat Pro. Why won't Pro open? My hunch is that the Adobe believes that my PC is a tablet, because Reader is default for Mobile and Tablets. Is there a way to disable Reader? My wish is to use Acrobat Pro for everything PDF-realted. I never want to use Reader for any purpose.

On Mac, when using the Print command in any application and then selecting PDF at the bottom of the window to export a PDF, multiple instances of Save as Adobe PDF will show up due to old versions of the application hanging around after version updates. One of my Macs had 9 and another Mac had 3 instances showing. I tracked down that these live in a folder called PDF Services which is located:Macintosh HD > Library > PDF Serviceswhere you can remove the old ones or all if you’d like.Would suggest Adobe clear these out during new installs.  

The contents of the Reading Order panel are not correlating with the order of tags in the Accessibility Panel for me since the v. 26.001.21483 update on 4/24/26.  When I move tags around in either, the change is not reflected in the other panel.  This means I’m having to check and correct tag placement in both panels instead of just one, essentially doubling the work I’m doing. Is this happening for anyone else and has anyone possibly found a work around or way to get them to correlate? Thanks in advance!

It's been a good 20 years, but if I have to pay for something like rotate, then it's time to uninstall used Windows 10 default pdf viewer.    [Rude image removed]  

I’ve been experiencing an issue with my Mac Studio not going to sleep and keeping the display from turning off automatically. I’ve narrowed down the problem and identified a few programs that might be the culprit. I believe the latest version of Acrobat is preventing my computer from going to sleep. I’ve tried forcing my Mac to turn off the screen after a minute, but with Acrobat open, it won’t turn off the screen, leaving the display on for hours. But I also believe there are a few other programs that have also been affecting my Mac at the same time. This would include Illustrator. Once those programs are closed, the Mac starts going to sleep.

This error began after upgrading to a trial version of Acrobat Pro. I receive the same error when trying to uninstall Acrobat using the Revo Uninstaller. The installation of Acrobat Pro is creating other problems with my computer and I need to uninstall the app. Thank you! 

How to stop the "What's new" pop-upHow can we stop the persistent "What's new" pop-up? I've tried unchecking "Show me messages when I launch Adobe Acrobat", but it simply defaults back to checked. Like many other users, I like to know what's new, but this new pop-up is counterproductive and has us considering alternate software for our daily work and client presentations - both of which are constantly interrupted by the unrelenting pop-up. 

 I've lost the ability to drag and drop content from PDF files into InDesign in Acrobat. Is there a specific preference or setting that controls this? I can copy and paste text from Acrobat to InDesign, but that's tedious and cumbersome. Is there a setting that allows me to drag and drop text into InDesign?

Hello,I have a form with a button to add new fillable pages when clicked. Most people can click the button and the new pages show up. There are a few people who click the button and nothing happens. I’ve verified they are opening the form in either Adobe Reader or Acrobat and that JavaScript is enabled. Are there other things I can check?Trish

I am receiving the same error message on my PC when I try to open pdfs or zip files sent to me.  These are from multiple sources and so they can’t all be incorrectly decoded, as the message states.  However, I can open the same files on my laptop.  Please explain.Thank you05/07/2026

I am creating a form with labels next to check boxes. I needed to move some objects around. A) Why can I no longer group select by dragging around multiple objects? Now I have to move each object seperatly?B) Why on earth do these individual text boxes keep automatcally merging into one another when I DO NOT WANT THAT!!!! How do I make that stop? TIA!