RoboHelp

Using Rh 2019 (update 2), has anyone been able to set the padding for a placed YouTube video, either using the General Properties, or using the Code View?I can set properly on an image (shown in the image below), but not on the placed video-Matt

I am using RoboHelp 2015. This is the first time in more than 10 years that I have used any version of Robohelp, so I need short, simple answers.I'm trying to create Webhelp. Each HTML file in the project is specific to a particular module in the software. When you click the help button while module X is on screen, the help should open at the start of the file specific to that module.I'm trying to use map IDs. I have gone through the RoboHelp online help about doing so. I have created map ID and assigned them to the files. I have a .H file with all the IDS in it. I've given the map IDs to the developers and they have done I'm not sure what with them. I've repeatedly regenerated the Webhelp. It has been installed on the server. Any time a user clicks a help button anywhere on the product GUI, the help opens at the default title page of the Webhelp.The previous version of the help, which was created by a tech writer who has been gone for years, worked properly. I can't figure out how. It

I have images in my snippets and they work fine in the application and have the correct url.once I publish the responsive html 5 output, the path is changed to my C: drive and the link is broken, not sure if this broke with update 2 or was present before.

I've just upgraded to RH2017 and am trying out the Responsive HTML5 output for the first time.In all examples I've seen of the Azure and Charcoal layouts, the search bar displays in the title bar to the right of the heading, but not for me.It seems like this should be default but it's not there and I can't find any settings to show or hide it.I've tried it with a new project and one upgraded from RH10 and both act the same.I also can't find how to display the function bar with the print, next and previous buttons.Can anyone help?

Robohelp 2017, Responsive HTML5This worked for me earlier, in another project, so I'm sure it's a setting I've overlooked. I have a project in English, which contains a merged project in Spanish. I've tested 10 languages in the same setup (nine different languages as merged projects), and always had my search terms returned in the correct language. If a word was in multiple languages, topics for all languages displayed.I created a new project, and now I only get English topics when I do a search. If I copy/paste a Spanish word into Search, it comes back with "No Results Found." The only thing I can think of that I knowingly did differently was to use dynamic content filters in the output. But when I unchecked that box, Search still didn't work so I doubt that was it.I tested this in three separate layouts, including the layout that worked before, and none of them work. So it must be a setting. Can you please help me figure out where that setting is?

I exported a PDF to Word.  I am trying to copy and paste it into my dissertation, which is a Word document.  It doesn't copy and paste correctly.

One day, RH started closing every 1 minute. I have uninstalled and reinstalled RH, but it is still closing. Sometimes it does not stay open even 1 minute. If I make a change and save, it saves. I have recently upgraded to Visual Studios 2013 and installed the MSSCCI 2013 32 bit. RH was working ok and literally the next day it started closing. After the update, projects would not check-in properly in TFS and I have to manually go to VS and check-in each project. I am not sure if it is all connected or if it is separate issues. Projects and RH are on local drive. Any suggestions?

I've downloaded a trial version of Robohelp 2019.  I can't see a Review option, so can't see how I pdf to send files for review.  Is this in Robohelp 2019?

I was able to install RoboHelp 2017 and run it, but the application does not launch on subsequent attempts.  It dies silently in the Task Manager.If there is a log file for startup errors, I will be happy to look for it.

I'm talking about thisWith this tool you can apparently have RH run your application and enjoy a more dynamic context mapping experience by accessing a dialog box directly in the app, pressing F1 and then mapping it within RH.This is something we'd LOVE to use, but frustratingly so, for multiple versions, it never works.We have:RH 2015, latest patchWindows 64-bit ComputerOur product we support is a C++ appThe topic "Dynamic editing of context-senstive topics" in RH's own help file is where this is discussed.Under "Usage Scenarios", it says:"Dynamic context-sensitive mapping of dialog boxes and topics eliminates the need for technical authors to manually keep track of map IDs. Instead, technical authors can open the application and associate the relevant Help topic dynamically with a dialog box."The topic, "Map an application dialog box with a topic" explains how to do this:1) Open the Help project for the application in RoboHelp.2) Click Tools > CSH > Open CSH Help.3) Browse and

We have a Responsive HTML5 project. When we generate the output and check-in the files in the respository there are a lot of unknown files that are generated with the output for example here are a few:Responsive HTML5/whxdata/searchAuto_Model_11.js/Responsive HTML5/whxdata/searchAuto_Model_12.jsResponsive HTML5/whxdata/searchAuto_Model_13.js/Responsive HTML5/whxdata/searchAuto_Model_2.jsResponsive HTML5/whxdata/searchAuto_Model_3.jsResponsive HTML5/whxdata/package_55_xml.jsResponsive HTML5/whxdata/package_56_xml.jsResponsive HTML5/whxdata/package_57_xml.jsResponsive HTML5/whxdata/package_58_xml.jsResponsive HTML5/whxdata/package_59_xml.jsResponsive HTML5/whxdata/package_5_xml.jsResponsive HTML5/whxdata/package_60_xml.jsAny idea is this normal? What are these files and why do they get generated even when content changes are minimal.

This might be a deal breaker for the Indigo layout. The function buttons are in English, and there doesn't appear to be any way to replace the English text with translated text, or replace the function buttons with icons. Am I missing something? Is there any way to address this, or do I need to find another layout?

I have just opened my new install of RH2019 (New not Classic) on a Windows 10 machine and I can't get the Properties Panel to display. I select View>Properties Panel but nothing happens.I haven't installed any updates yet (as it takes forever to get them through my work support process) but this is so basic that I can't imagine it was a bug.Any ideas?

Hello,I imported some HTML pages but i am having problems for the special characters , sometimes RH can read them and for some it can not. How can i improve this ? Please advise, thank youEXP:Best Regards.

Hello,tried to update an existing RH Projekt to the new one. Without success. The existing css is empty in the converted version.It is not possible for me to switch the language of the program surface from German to English.Sorry but this seems to be an early beta version.Thank you for your helpThomas

Hello. We designed our online help using drop-down hotspots (this look is much cleaner to us). Problem is, when a user searches for something and clicks the Search results topic page  to find the information, the topic page displays, but does not expand the drop-down hotspot to show the exact location of the searched item. Is there a JavaScript or some other solution to get the DHTML hotspot to expand, showing the information? Thanks.

Our devs are asking if they can delete helpmap.ocx and HHActiveX.dll now that we're no longer using chm helps (We've switched to an HTML5 output). We've been installing those files with our product.Do we need these files with HTML5 output, or can we delete them from our install software?

Hi,RoboHelp Screen capture functionality earlier was taking file name automatically as " CapturedImg1..2...3". But, now I have to manually enter the file name. Please let me know what settings needs to be done and from where I can do this settings so that screen capture automatically takes the file name.

Began using a trial of RH11 today and am experimenting with Responsive HTML5. I am trying to understand how to use a newly downloaded/imported screen layout while setting up a new single source Responsive HTML5 layout. I downloaded the screen layout from the Adobe site, which was a single file in a zip file. I unzipped the layout file to the same download folder and imported the extracted file into the Screen Layouts folder in the Project Set-up pod within RH11.  Then while working in the Responsive HTML5 Settings window, clicked Gallery and expected to see the newly imported layout as an option there. The layout does not display. The layout name does display under the Screen Layouts folder folder in Project Set-up though.How do I get the layout to display in the Gallery? I am wondering if I extracted the layout file to the wrong location? Does it have to be extracted to a folder within my project files such as the SSL folder or within the folder to which the RH11 trial software w

I'm testing the Indigo layout to see if we can use it. I really want the Favorites feature, and this is apparently the only layout that offers it. However, I don't understand this layout. If you view a topic in Mobile view, you can't go to the Table of Contents, Index or Glossary from that topic. You can't filter topics. You can only use Search and add the topic to your Favorites. There are no other icons, unless you switch to tablet view. This can't possibly be right, so I'm wondering what I'm doing wrong.I've gone over the layout multiple times, and can't seem to locate where I would go to display these icons in mobile view. Could someone please point me in the right direction?

Hi Peter,I have a similar issue. I hereby use a customized indigo layout. When I click on the "Click here to see this page link in full context" link I am not redirected to the main help page, instead redirected to the same window. I understand there is a routing issue but I am unable to rectify it.Need your suggestion on this.Thanks

I have around 50 snippets with few lines of text in it. As part of the branding, we are changing the font style and size. How can I define a style and apply to all snippets?When I edit a snippet and define a style it gets applied to only the selected snippet. I want to apply it to all.I am not able to apply a style defined in the master page to the snippet. Any pointers?

I found an article from early 2017 that said Adobe might be offering the Favorites button on the Charcoal Gray layout. Right now you can only get it in the Indigo layout, which doesn't work for what I'm doing. Is there any information about this? Is it in development? Is there an ETA?

I've just downloaded RoboHelp 2019 after using RoboHelp 11. I am a novice, for sure, but needing and willing to learn! I need to create a skin with a graphic that I've created. How do I do that? Where can I go to learn how to create a skin that I can import into RoboHelp 2019?

I've created a style sheet and applied the hyperlink attributes to it, but I would like to control the color of a hyperlink when you drag a topic onto text. I'd rather have that color be correct automatically, rather than having to apply the Hyperlink style every time I create a link. Where do I go to do this? I'm using HTML5 in Robohelp 2017.