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I am using the latest version of RoboHelp. I've set a HTML preset linked to its correspondent template, which has a series of icons and images that I cannot see properly on the web page: what I see is the tablet view mode. It seems that the app is not able to recognise the template or that there's some config that does not enable the correct visualization, which should be the web one. Can anyone help me?
After importing a FrameMaker book into RoboHelp, the TOC hierarchy is swapped.FrameMaker's table of contents has the correct paragraph formatting.Is there any setting method to improve this phenomenon? VersionRoboHelp 2022.0.3.46FrameMaker 17.0.1.305 exampleFrameMakerh1 h2 h2 h3 h4 h4 h4 h3 h2 h3Robohelph1 h2 h2 h3 h4 h4 h4 h3 h2 h3
I am using Frameless studio skin(Robo help version 2020.8.34).Is there any option available for getting url with id (as hashtag), whenever we select a heading in mini TOC. Now when we hover over the topics/headings in mini Toc, we can see the url with hashtag. But when we click on the heading,url remains the same.my requirement is in url it should show html name with #headingid. Thanks
Somewhere between RH10 and RH2020, index keywords are stored differently in the <head>:RH10: <meta name="MS-HKWD" content="keyword1" />RH2020: <meta name="rh-index-keywords" content="keyword1, keyword2, ..." /> I did not notice this until now because I had an issue with a style. The <head> contained both versions of the keyword-definitions. By removing the RH10-version keywords, the style issue is solved. Strange. I have some questions:Is it save to remove all RH10-version keywords or are they required for something? (e.g. for a particular type of output)Or is it save to leave the RH10-version keywords in the topics, and only to remove them in case of a style issue?Why haven't they been removed by upgrading the project, or did I miss something?
My team and I are customizing the Oceanic frameless template and we want to hide the Mini TOC for our purposes. However, when I disable the "Right Panel" in the layout settings, the print button does not reappear anywhere else in the template. I was thinking I could add it as a new topic page button, but unsure of how to link print functionality to the button. I know users can print from the browser, but we'd ideally like the print button within the help as well. Any help would be much appreciated!
I am migrating from X3 to the current version (2022). One step in the process is to "upgrade" the X3 project to 2019 Classic, then on up to more recent releases. One of the many projects I'm dealing with has an odd naming convention for the HHC and HHK files. Via experimentation, I can see that the 2019 import/upgrade mechanism ignores those files and creates new (empty) ones, so I loose the quite extensive TOC and Index in the original project. I have tried increasingly invasive renaming and in-file string substitution and whatnot but always run into problems; either the upgrade fails or the chm is produced but is corrupt and won't open or, of course, the TOC is simply absent.As such, since I still have the X3 IDE available, my thinking is that if I could change those file names "officially", ie via the X3 IDE, then perhaps the upgrade to 2019 would work. Problem is, I don't know how to do that!
Hello community,I am having problems with the keywords of my project.I generated a keyword using "ñ" to a specific topic. When compiling it and using the search engine by clicking on the magnifying glass to search for the HTML referenced in the keyword, the link gives an error and does not allow me to enter. The same happens when the keyword has an accent. When reviewing the URL, the "ñ" is appearing in it (or the accent) and I am sure that this is what causes the error.The problem is: how do I fix it? How do I change the URL to make it work?It is exclusive that the keyword includes the letter Ñ or words that contain accents. How is this problem fixed?I await comments and thank you very much, in advance, for your help!Mara
Initially, all types of styles are shown. It is now possible to select only the types that you wish to see. When another topic is opened, this selection is lost. All style types are shown again. The same happens when I selected 'style preview'.How can I fix the style type selection and appearance of the style list so it remains visible that way when I open another topic?
Hello everyone!We have projects carried out in Rohohelp version 2017.Do you know if these projects are compatible with version 2022?I await commentsKind regards and many thanksMara
Good morning. I am trying to install the script for Google Tag Manager as per their instructions into the Master Page for my Robohelp Version 2020.8.34 project. As per attachment, I'm getting an "Invalid character =" error. Would appreciate any assistance.
I have imported/upgraded an X3 (mpj) project into RH2019 Classic as a new XPJ project. When the upgrade is done but before generating the output, eg a CHM, the original (X3) folder is copied/overwritten such that the pre-existing/original project files have the current date except for the 2 files mentioned in the subject line.I am trying to clean up the project and figure out what files need to be tracked in an EXTERNAL source control system. I am guessing that those 2 files, since they show the original/old date, are not imported/upgraded and therefore of no use to the new XPJ project. Is this a safe assumption?
Where can I find a download of that version?Further, is there a separate installation for 2019 Classic vs Reimagined?
I'm on a trial version of RH2022 and I've deleted and added new TOCs a couple of times. Now it won't compile (Frameless or any output). The message indicates I need a 'valid TOC'. The new TOC looks ok, or the same setup as the earlier ones. Am I only allowed a certain number of TOC attempts in a trial version?Thank you!JoAnn
When users use Search in my frameless help site, I want their seach to include the full text of the Word docs and PDFs I've uploaded to the assets/docs folder. But it doesn't appear to be happening. Help?I'm using RH 2022.0.346, and everything is working fine, mostly. In my preset for Frameless, all the filetypes are unchecked under Search > Select file types to exclude from search.I've created a Word doc that includes the word "fecundity" in the text, and I've put that file in assets/docs.When I generate the site and then publish it, I search for the word "fecundity," but the Word doc doesn't show up in the search results.What am I doing wrong?
Is seems impossible to select RH2022 version for https://tracker.adobe.com/#/add_bugWhat do you do in then?
When I share a topic for review in RH2020, the review document it creates has no CSS formatting, and all the image links are broken. Any ideas for resolving this? I'm a noob here.
I'm having an issue where all my topics in my TOC become not alphabetized like they are in my "Contents" folder. When I select "Auto-Create TOC", all my topics that were alphabetized in the Contents folder become randomized in my Table of Contents tab. Thoughts on how to get my TOCs to remain alphabetized when I "Auto Create" the TOCs?
Good morning. Is it possible to move the Header links and buttons to the left, next to the logo, instead of aligning to the right of the screen? I have played with many of the settings but can't seem to get it right.?
Hi all,I am using RoboHelp Version 2020.8.34 and I use Responsive HTML format as output.My question is can we set the shortcut keys (number 1) to collapsed as default (number 2) ? Current condition: when user open page shortcut keys automatically shows, and user has to click "hide" ( number 3) to collaps. Is there anyway I can do it the other way?
Hi all, I need your help on why is my font color always changing, especially for hyperlink.This happens everytime I open the project afer the last save.For hyperlink, I used below font color" Wheh I reopen my last save project, it then changed into below color (number 1): I have tried to re-apply the styles, the font color will go back to the right one, but then it happen again if I save and reopen my projects. There's also a case when the same style of hyperlink produces different colors (number 2) and number (3).NB: this color issue happens on author mode as well as the generated output. I also have tried to check the stylesheet, this won't fix. Thank you in advance.Have a nice day.
Hi all! This issue for our document keeps growing. It seems that our TOC when you click through the topics some take you to the bottom or middle or random space with in the topic page. I am in the new 2022 Robohelp. I will say with each update the output become more riddle with these. any thoughts ?
Converted RH 2019 Class project to RH2020. output is webhelp. Several files are missing from the webhelp output folder - many of these begin with wh. example whskin_tbars.htm and all the wh files it references. e.g. this file is referenced by my project and was generated by 2019 but is not generated by RH2020. contents of the whskin_tbars.htm from RH2019 that is missing from RH2020 but referenced by other files that were generated. html dir="ltr"><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8" /><title> WebHelp Navigation Toolbar </title><meta name="generator" content="Adobe RoboHelp Classic 2019" /><meta name="description" content="WebHelp 5.50" /><style><!--body {margin:0;}--></style><script src="whver.js" charset="utf-8"></script><script src="whutils.js" charset="utf-8"></script><script src="whmsg.js"
Hi!I need to have my Madcap Doc-to-help project (in NETHELP format) entirely functional in Robohelp, but I did not find a way to import the entirely project. I have more than 4000 pages, with hyperlinks, glossary terms and context ids.I can´t simply import the doc files, because I will loose all this resources. Anyone?
Hi! I've been using Robohelp 2020.8.34 version. When I try to generate to Microsoft Html Help, the font size is different from the edited mode. Help would be greatly appreciated. Thank you!
(RH2022)This is about PDF output. I have one project that shows the title 'Contents' on top of the TOC page and the title 'Index' on top of the index page. Other project do not show these titles. I have searched for the differences to find where these titles can be added, but I don't find the difference. Can anyone help me please?
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