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Interruppt occured showing title message.As a matter of worse, the "Learn more button" page doesn't providing any idea & tips for me.(I think that page doesn't have its workaround step by simply) Anyone, would you provide me how to avoid this interruption with teaching me steps?I'm sorry I'm not familiar with this kind of installation trouble. Now I try to install RH2019.Windows 10 21H2 (Build 19044.1889) Regards,
I am using Rh 2002.8.34 and trying to produce an output of my project. Rh processes everything but is hanging on a word document embedded into a topic. It has not done this in prior output publications. I let it process for over an hour and it just sits at this displayThis image is from a previously produced Output that works. I click the image and the word docx file downloads with no errors. Any suggestions on alleviating the output getting stuck on the file?
HI All, I have FM files that I want to migrate to HTML5 (either via the Robohelp or simply to Publish>HTML5).Most of my settings are fine. My problem is with the bulleted text. Since I use the numbering option from the Para Style defs to define my bullets, my bulleted paras (I have 3 to 4 levels of them with various Zapf Dingbats or Wingdig characters) don't come out right. I suppose I could change them using a dedicated CSS.But, since we are now investigating the roundtrip option (where SMEs/Engineers can update the HTML), how can I accomplish this without distorting my source files? (I supposed Publish>HTML5 without Robohelp will not allow me to accomplish roundtripping.)I'd appreciate any ideas you all may have.Thanks, Orly
Hi team,When a user clicks on the search button in the frameless button, the search box opens, and the search logo overlaps the project's title.For ref: Please let me know if someone has a way out of this issue. Thanks,Avinash S
Does anyone use Statcounter.com to monitor website traffic?If so, where do you put the statcounter HTML code? In a Master Page?
We are using the HTML output of RoboHelp 2020.8.34. The link to Startpage in the Breadcrumb-Menu seems not to work correctly when these conditions are met:1. Microsoft Edge is used.2. A specific topic is opened directly (e.g. by using a link) and not opened using the menu.3. The html output is served by a webserver.If then the link to startpage is used, a error from webserver occurs that "directory listing is turned off". It seems that RoboHelp tries to open a directory rather than the startpage. However, the link to startpage works when1. Google Chrome is used2. or Firefox is used3. or the html output is opened directly from hard disk, i.e. in browser a path like D:\RH\Output\1\topic.htm is used and not http://localhost/1/topic.htm. Can someone verify this? This is the link ("Startseite" is german for "Startpage"):
Some time ago someone asked the meaning of an orange arrow against linked documents. At the time I could not find the answer. See the Linking Word Documents section in this topic. RH2020 Importing/Linking Word/Fm Docs (grainge.org) It indicates the content has been edited in RoboHelp. ________________________________________________________ My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.
I am using RH 2020 (the new UI), and have just updated to update 8. I have an old project that I have upgraded and I am able to output to the Frameless preset with no issues, but when I try to create a Word output (which runs successfully) I see sections of what I believe is javascript in the document (see below). This code can be seen within the <body> tags in the source code but surely shouldn't be part of the output. The rest of the Word output seems to be fine. Has anyone else observed this and is there a solution please? I've looked long and hard at the settings for the Word output present but can't see anything that would account for this. I've also not found this issue reported elsewhere.
In a RoboHelp 2020 generated PDF is there a way to get the Section names to appear in the document?They are refered to as Chapters in the Output Presents and they act like chapters in the TOC.In previous verions the Sections (books) would appear as Chapters in the TOC and also show up in the actual document.Is there a setting/checkbox to include them that I am missing?Thank you.
Hello All! I've figured out to work in translation projects and am now translation documents by myself. However. I publish to frameless and want my users to have access to my documents in their preferred language. I can't seem to figure out how to give my users the choice to select their language. I've come up with putting a dropdown menu in my topics where I put a cross reference link or hyperlink to the specific translated topic. However I can't find the translated topic in the menu. Am I just overlooking something or am I just looking in the wrong direction to do this? How can I put a link to a translated topic from a translation project in my main (EN) topic? Looking forward to a reply for some guidance. Greetings.
I get this error when trying to import a word document on a recently installed version for RH 2019. I've closed the application and I've rebooted the computer. Nothing makes it work. Any suggestions?
Hello,again a bug or my fault? RoboHelp 2020, v8, Frameless, Studio skinWhen customizing graphics e.g. logo or the graphic in the top area via the skin editor, the graphics are visible in the editor but do not show up in the published output. This happens also with the close button (X) in the mobile view when opening the hamburger menu (on the the top right).After havng a closer look at the css files I figured out, that the layoutDiff.css shows corrupted urls as soon as I change something in the skin editor and save it. See following example:As soon as I repair the path in the css manually and save it, everythings works well.It seems that also other elements in the css are corrupted and for examples showing multiple semicolons or duplicated parameters:Has anyone experienced the same issues? Do you know the reason for that?In earlier RH version, e.g. RH2017 we learned, that editing a skin via the network and not locally on the PC will corrupt the Master.xml heavily, thus it could not be
Assume I am done with writing the technical content in RoboHelp and I am generating it in responsive html5 format then what folder I need to submit to the developer or client? Do I need to submit the entire folder generated given below to the developer /client?Please see the screengrab for more clarity.
Hi Community, In RH 2020 Frameless output, is it possible to load the header logo image from the browser/local storage by providing a key-value pair?I would be sharing the frameless output with multiple clients and they want to use their own logo in the production.
Hello Friends - using the latest 2020.8.34 version here. How come I can never make "Custom-sized popup" in Image Map to work for me? It always goes to something like 600x300 and I don't know why. Is this a know issue? Thank you so much.
Our Security team performed a Fortify SCA scan of our source code and found some security vulnerabilities relating to some of our RoboHelp files. I need help fixing this issue. Only related post I saw was a suggested patch for RH 2015. The files that are problematic are common.min.js, layout.min.js, rh.min.js, and topic.min.js. Can anyone help?
Hi,I was applying bold character to a word in a sentence. I was successfully able to apply the bold character but now I want to remove it. How can I do it?Like in the below screengrab the word " holdings" is in bold character but I want to remove it now.
For Prev and next button in my Frameless output, I used browse sequences and added all the required sections and topics in the order. When the Frameless output was deployed for production, I found Prev and next button is working only for sections, but Prev and Next button aren't working for topics under the section. In the below-attached pics, the first picture's button works, and the second picture's buttons doesn't work. In Robohelp's local output buttons were working fine but as we deployed the output, we are facing this issue. I request to help me with this issue. Thanks in advance.
Hi, I was trying to customize the skin color of my responsive html5 final output but the pencil icon to customize it was missing. Is it because I am using a trial version of adobe RoboHelp?
In RH2019 Classic, on the Edit tab, I could increase the view to make the content appear larger and easier to read/edit. Is there a similar option in the new UI? I tried hiding the left and right panels but the work area remains the same. If this feature is not available in the new UI, I would like to request it. Thanks.
Hi,I have a problem when generating My Project to Microsoft HTML Help with Robohelp 2020. All of the Book drop-down lists are displayed on the Tables of Contents in My project. But when I generated to Microsoft HTML Help its only displayed 1 book list. If anyone can give me some direction on what I need to do, I'd really appreciate it.Thank u!
I have developed a project with the last version of RoboHelp, I have generated the output in Responsive HTML5 format and I want to publish it with the File System option.I am storing the generated files in a SharePoint folder and I find that when I access this folder from Windows Explorer I can see the result correctly. However, if I access the SharePoint folder from Microsoft Edge, the project home page is not well displayed and I can't navigate between the topics contained in the project.Is there anything else to be done?Thanks in advance.Esperanza
I'm working on RoboHelp Classic 2019 to create a HTML5 Help output. I wanted to customize the css for personalized output; therefore, I downloaded one HTML5 project so that I can update the index.htm, layout.css, and default.css. I've made changes in all three files and got the desired output (in the browser). However, when I'm updating the customized HTML (in Topic.slp) and CSS (in Layout.css and Default.css) in the RoboHelp. The changes made to the files are not reflecting in the generated output. What I'm doing wrong?
RoboHelp 2020.7.46, Frameless layout, Studio skin I am having an issue where the breadcrumb trail includes only the word "Home:" and does not include the topic title. This happens only with some of my topics, and those topics are all [several levels deep] in three subfolders in my source project. I cannot figure out anything these topics or folders have in common that is different from the rest of my files and folders. In Inspect mode, I see that the breadcrumbs are formatted as an unordered list. So when this works correctly, for example, I see this HTML code for the topic titled "Employee List":<ul class="RH-LAYOUT-BCRUMBS-list-box "> <li class="rh-layout-BCRUMBS-list-item RH-LAYOUT-BCRUMBS-active-topic"> ::before <a class="RH-LAYOUT-BCRUMBS-active-topic " title="Employee List">Employee List</a> </li> </ul>When this doesn't work correctly, all I see is this:<ul class="RH-LAYOUT-BCRUMBS-list-box "></ul>There is n
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