Stock

Beste Adobe,Ik heb het abonnement vandaag opgezegd, maar er is wel voor de komende maand €29,99 van mijn rekening afgeschreven. Krijg ik deze nog terug?Anders wil ik wel nog voor de komende maand de licenties krijgen waarvoor ik betaald heb.Vriendelijke groet,Kenneth van den Hoven

I would love there to be a way to formally flag an image for Adobe to review for AI misslabeling. I came across this image (linked below), which is clearly AI when you zoom in. Not only does it clame to be not AI, but it is slated for editorial use. Adobe needs to keep its standards as high as the professional expectations that are put on its users. https://stock.adobe.com/ca/search?k=dodgers+stadium&search_type=recentsearch&filters%5Bgentech%5D=exclude&asset_id=525585328   [Moderator detached and moved the thread to the correct sub-forum]

I was Billed on September 13 for my plan (3 assets per month). As of October 7. I have zero credits. I am curious how do I get an anwer and what am I paying for?

Hello Adobe Support,I would like to request a refund of US$7.87 (tax charge).I had already cancelled my Adobe Stock monthly plan earlier this month, but my Visa card was still charged twice this month.Could you please help review and refund the charge?Thank you for your assistance!

I have approximately 1000 images in my profile. I recently suffered a catastrophic episode and lost all my Lightroom catalogs, which identified all the previously submitted images.  I have all the images on storage media and want to rebuild the catalog.  My question is, how do I identify which of my images have already been submitted, so I don't get massive rejections for the ones already in my profile.  Is there a way to determine the filename that each image had when it was submitted.  I'm hoping not to have to visually compare each one with the thousands of images on my local drive.

I was looking through my licensed stock assets and this month there was a download for a template. I have no recollection getting asset ID #423238174. Can this be removed from my library?

Please help. 502 Bad Gateway nginx error when trying to buy images or search for photos on Adobe Stock

Hello I am unable to access or download the image with the following product code from my account: Product Code 1276440376 However, the same image can be opened from another account. I would like to purchase and download this image using my own account. Could you please help me understand why this issue is occurring and how I can resolve it? Thank you, Batuhan Bartu Bebek 

I need to have a download credit refunded. AdobeStock_1450895442 is a just a 72 dpi raster image embedded in an Ai file. Thank you.

I was told to post here about getting a refund on a stock asset that was not as advertised. I purchased an image that was advertised as an editable vector image, but after I clicked Download, it was only offered as a jpg and does not have editable text. I need to be refunded or send the proper vector file. The file was 1665353019

I have an account with Adobe.  I'm trying to download some assests and it's trying to charge me even though my monlthy membership has went through on Oct 7th and not due again until Nov. 7th 

Is thre a way to use the new Stock Search function to request only free stock images, not including free trial stock?

Hi,since yesterday i can't connect to my account for buy one videowhen i'd tried to connect for pay i'm automaticly redirected to an error page "502 Bad Gateway" - nginxsomeone can help me ?cdly

I recieve the following error message when trying to open Adobe Stock on my browser (10/20/25, 11:02 PT): "The site is unavailable due to an AWS outage. Please check back later!" When is access to the site estimated to be restored?

Continue to be charged but cannot cancel my subscription.  Its this endless circle of contact support but then the chat button does not work.

Hello,   Could you help me with cancelling my free trial on Stock Images? Every time I try to do it on the platform, I receive the message on the attached screenshot (which is very unconvenient...).   Thank you, A   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  

as I wrotelooking for answers, google wrote:"Go to the Adobe Stock website.Click on the Favorites icon or navigate to the Favorites section under "Your Stuff".but I cant find favorite.

Buenas tardes, Entre varias formas de ganarse la vida soy profesora, y también recibo cursos de actualización que me ofrecen o que yo misma me inscribo. POr tanto, a veces como profesora y otras como alumna, en ocasiones tengo acceso a licencias de adobe temporales académicas para esos cursos.Ahora mismo voy a disponer de una por unos cursos de postgrado universitario que recibo hasta febrero.Es una oportunidad para mí para conocer mucho mejor y aprender más de photoshop y estoy muy contentaQuería saber si en estos meses puedo utilizar este plan para arreglar un montón de fotos (que me habéis rechazado y otras nuevas) para subirlas a la plataforma y ponerlas a la venta.Aunque tenga una licencia académica gratuita ¿los resultados de lo que haga con ella estos meses puedo ponerlos a la venta en la plataforma de adobe stock?Gracias y un saludo

I don't know if I'm saying this correctly.  When you purchase stock images (backgrounds) that have multiple images (backgrounds).  How do you separate them so that you can use 1 of the 3 images that you really like.  I am trying to make a book cover but I licensed a collection of 3 but I only want to use one of the backgrounds.  How do I separate it from the collection to use the one I want.  Please explain the steps or process.  I am a beginner with adobe illustrator, indesign and photoshop.  Any help will greatly appreciated. I have attached an example 

Hello,I’m unable to access or download the image with the following product code from my account:Product Code: 1276440376However, the same image can be opened from another account. I would like to purchase and download this image using my own account.Could you please help me understand why this issue is occurring and how I can resolve it?Thank you,Batuhan Bartu Bebek

Hello Adobe Support,I have recently created a new Adobe Stock Contributor account. I am trying to upload and submit AI-generated images that follow all the submission guidelines.Here is what I have done for each image:Uploaded JPG images (high resolution)- Added a proper title and at least 5 relevant keywordsSelected the correct category (such as "Landscape")Marked the content as "Yes, it is AI-generated"Selected "No release is needed"There is a green checkmark under the imageStill, the "Submit" button remains inactive (greyed out), so I cannot submit the image.I've tried using different browsers (Chrome, Firefox) and even different devices, including incognito mode. The problem persists.Could you please check if there's an issue with my Contributor account or if this is a bug?Thanks in advance for your help.

Hi I recently bought an image which is in vector category. I purchased extended license but when I zoomed in adobe illustrator, I realized it is not a vector at all, probably just someone scamming. The ID of picture is: 1703043999I demand to get my money back for purchasing something different, than was described. Thank you for assisting me on this issue

I accidentally made a withdrawal from Adobe stock to a blocked Paypal account. Is there a solution?

Je souhaite résilier mon abonnement. Il me reste 17 jours avant la fin de mon abonnement, qui expire le 4 novembre. Je vais être facturé 17,84 CHF. Quand puis-je résilier sans frais ?