Stock

Hi all,  I need your help for Adobe Stock. I bought a standard license and want to use the picture for the Social Media Channels of my company. We are a international company based in Germany and offices in Atlanta and Paris. So at the end we have a LinkedIn-Channel for each country - Germany, USA and France. Can I use the bought standard license picture for one posting for every country? Or do my colleagues in Paris have to buy there own license for that. The same applies to the website. I think that it's okay when I buy the standard license and can use the picture for every office / channel / website of my company without licensing it again.  Im really insecure here and the license terms wasn't that clear.  Thanks in advance for your help! 

I'm sure I'm missing something, but when I downloaded a non-animated lower third template from Stock, it gave me the option of downloading as a Jpg or vector. I licensed and downloaded it, and when I opened it in Photoshop, it was exactly what I thought. A Jpg image of the four lower third templates I chose. What I want is a template I can edit, and one with an actual transparency. What am I doing wrong?

Hi,I've recently upgraded from a Adobe Stock plan 10 pics / mo to a 40 pics / mo.Since that,  my account shows Credit  : 0 and if I want to get a picture, I've to buy some credits.So I pay for a plan that I can't use...Help will be appreciated !TIA Franck

HI! I bought the wrong item at adobe stock, but cant find any solution to my problem.

Hello, I have a problem with paying for Adobe Stock, because I had a trial (10 assets a month) I just used it for the free trial and I thought I had canceled the subscription, but 2 hours ago I've been charged through my credit card And I just found out that I've been charged for 2 months on unused stock photo subscriptions. I think I might have made a mistake in the cancellation process, so what should I do? Of course, the first step I have to cancel my subscription but I'll be charged an early cancellation fee which I am still studying and have no money for a purchase.😭 In this case, Would it be possible to get a refund for this(Sorry for my English) Thank You,STY P.

Hello all,I have a question about image licenses and rights. Specifically it is about this image here:https://stock.adobe.com/de/images/vector-of-a-businessman-holding-a-folder-with-documents-from-the-archive-managing-online-digital-database/246200304My first question: Can I edit the image as I wish? I would like to use the image for my business page, but I would like to make some changes before (move elements, change color etc.) Now I am not sure if this is possible with my standard license or if I need another license. I already found and looked at this page here https://stock.adobe.com/license-terms, but I can't figure it out.Thanks a lot and best regards

I found some images I would like to use as part of my youtube video. I have the regular creative licence plan annual subscription plan. If I were to use the image, is it free? If so, then the viewing of the youtube clip cannot be more than 500,000 views/ runs in order not to violate the license restrictions?

With Creative Cloud All Apps plan does it include a standard license to use adobe stock image for free ? What are the usage restrictions?

Licensed Vector File is raster image inside only and it's still different from the preview. I would like to return the license.Author: AK7studioArchive number: #410630080 -  Spotify Glass, Music Player, Audio Control Buttons, Buttons, DIY Project Music Control, Music Player, Digital File

Hello,  I accidentally created 2 adobe stock accounts (on 2 seperate emails) and realised today that I have been paying for both. One of them was a free trial that didn't notify me that the trial period had ended. I have been charged for the past 4 months for a service that I am already using on another account. When I tried to cancel, I was told I would need to pay a £95 cancellation fee. I do not have this kind of money in my account, and it will affect my ability to pay my rent. I already have an adobe stock accounts and do not need two. I am shocked that this money has been coming out of my account each month without being notified by adobe - a very unethical practice. Please get back to me ASAP. I desperately need this money back and to cancel my account. Kind regards,Lola 

Do I need to tag the author when using photos on Instagram and YouTube?

I'm subscribed to receive 10 free Adobe Stock images, but I entered the wrong email and couldn't verify my identity and access. How can I fix it?

I just paid and downloaded a vector map of Scotland. It was not possible to tell from the pixellated preview, how good the quality of the country outline was. But of course, when it was downloaded it was terrible. I will be very reluctant to use Adobe stock in future for vector images as it is just not possible to tell how good they are. In this case I can do a better job by tracing a scan off my phone. The map was only one credit, but it is totally unusable so I think I am justified in asking for a refund. But moving forward, without a way of being able to see the vector outline of a vector image before purchasing it, you cannot see what you are buying. We need a vector preview feature ... even if it is in the browser.

The Adobe stock website is down!!!

Hi All, We have SSO set up for a user who is using Adobe CC. We know Adobe Stock for Teams set up and when trying to search for the user's address it autocompletes to the federated id with no option to change to the adobe id. Any help would be deeply appreciated. Fabian

I have wasted credits and money licensing these images multiple times.  How can I manually add them to the Library so I can organize them apporopriately and use them in Illustrator from the Library panel?  I just need the path to the folder.... Any help would be greatly appreciated.   (Everything Adobe is so needlessly frustrating and couterintuitive...)  🙂

Trying to get in to Adobe Stock and keeping getting this below...Anybody having similar issues?

The online webpage for Adobe Stock doesn't seem to be working at all, there's just a blank page with connection failure whenever I try to click through to Stock from Adobe Creative Cloud homepage. When I try to search for it manually (on Ecosia) it shows:   Error 503 Service Unavailable Service Unavailable Varnish cache server   Please advise on what's going on!

Hi I am also recieving an error message everytime i try to licence an image. could you help me too please?

I just cancelled my subscription and the experience was less than good (in other words bad). I told the cancellation department (yes there's a department just for cancellations) I wanted to cancel my subscription. A good customer service experience would have been "OK, I'll cancel it." However, the response was more argumentative in nature. After finding out that the reason I wanted to cancel was because I couldn't find any images I could use, the representative proceeded to “remind” me that I had downloaded 10 images. Basically saying, "If you couldn't find any images you wanted to use, why did you download images?" Then it got more confusing when he tried to upsell me, saying that he'd offer me 3 months for free. This didn't really make any logical sense as I had already told him I wanted to cancel because I couldn't find any images. He then proceeded to infer again that I was “lying” because I downloaded images when I said I couldn't find any images I could use. I had

I recently purchased Extended Licenses for two different images. I downloaded PDF copies of the invoice so that I could show my client I licensed the images for them. (I was hoping to get an actual copy of the license agreement, not just an invoice, but apparently Adobe Stock doesn't do that.) Both invoices show the wrong product number purchased...they both show a product number for an image I have never purchased. I need the invoices to show I purchased the Extended License for the correct product numbers. I contacted Customer Service chat to help me correct this, and they were completely unhelpful. The agent just kept telling me to download the invoices again. I kept explaining that the product numbers were wrong on them, but they did not help me correct the issue. Anyone else have this problem? Anyone know what to do about it? 

As stated in the title i am getting thsi with my acount. I have tried everything, cleared cache relogged and restarded the browser. Nothing seems to work and i can not contact anyone on the weekend for help.really upset about lack of support there is on weekends.

Can you please help me out with this issue?Could I subscribe an Adobe Stock license that allows me to include a picture of yours in a more complex logo to be registered as a trademark in Europe?

I somehow accidentally licensed a stock graphic. I am not even entirely sure how because it's not something I would ever be interested in. I did not download it & have deleted it from my library. Is there a way to "return"/cancel the license? ID# 211953471 Any assistance with this would be greatly appreciated!!