Stock

Hi,       I downloaded a set of world flags vector images from adobe stock, used some to produce the start of a project which was then put on hold and I went to open the images in Illustrator last week and they are now corrupt.  I re-downloaded them and before the file opens up, a message appears advising "Illustrator now honors 9-slice scaling of symbols.  Any scaling done on symbol instances with 9-slice scaling option in the legacy version will look different now.  Do you want to retain the 9-slice scaling option for symbols?"  Yes/No.  When I click either yes or no, the file is still corrupt. The Adobe stock file number is: 260946350 and the original artist's name is butenkow.  Can anyone shed any light as to how the file is now missing paths etc, I previously spent a lot of hours on the project and to redo the work will cause a great delay in my deadline.  I've tried to get answers from Adobe support but no

I bought the licence to use an image in a clients campaign image — I applied it to a Leaflet; now the client is asking for that image in order to use it on their website... what are my options in order to not violate any term I agreed with Adobe Stock?

Like many others, I've been scammed by Adobe that will charge you a HUGE fee, when you don't want to pay the $39 for their 10 assets a month. I haven't seen such practices since the 90s scammers on the early Internet. Shame on you! 

Feature request: Make it easier to locate a license key?   I have 41 pages of licenses to wade through in order to find something I may have purchased last week or a year ago. License History has NO search function, so I'm left having to manually go through every page until I find wthe one I need. Far from helpful. In fact, sufficiently unhelpful enough to make me use another sound library instead.   Within Premiere Pro's Audio panel a blue check box tantalisingly confirms the asset is licensed, but I can't find a way to get that key. I have to go to the Stock site and wade through 41 pages...    Since the interface clearly knows which assets have been licensed, because the check mark has corss-referenced my account, surely it would be a simple matter to have the licence key pop up when hovering over the blue check box. It could then be easily copy-pasted into the Youtube Copyright Dispute box.   Since every single audio asset I have used from the Adobe Stock l

Hello,Can I use an image in the standard license to create a product for sale like the image? The quantity will not exceed 500,000.

I use a clip of Adobe Stock Music and I would like to purchase the license but the only way is to have monthly/yearly plans with way more assets than I need. How I purchase the license for only one song?

how do know how many stock images I have downloaded and have remaining with my monthly subscription. I know I have alot of roll-overs because some months I didn't download any images, but I can't find any record/tally/inventory in my account details. Can someone please post where I can find this info - thanks!

To echo an earlier post which is (mysteriously) locked, I need to cancel Adobe Stock but keep my CC but there's no way to do this. And now I suddenly cannot post this message because somehow it doesn't meet "commnunity standards".

Witam, Po roku subskrypcji Adobe Stock która kończy się 22 maja 2021 chcę zrezygnować.Kiedy mam zrobić rezygnację na swoim koncie? Czy obowiązuje jakis okres wypowiedzenia?Informują na maila,że automatycznie zostanie przedłużona umowa a ja nie chcę. Czy z chwilą anulacji również kończy się dostęp do obszernej jakby nie było biblioteki zdjęć? Może ktoś zdoła mi odpowiedzieć na te pytania bo po 2 dniach bezskutecznego przeszukiwania internetu w celu kontaktu z Adobe, jestm juz zmęczona. Nie można się nigdzie dodzwonić,nr tel podany na stronach nie działa. Na maila również nikt nie odpowiada. Jestem zażenowana takim traktowaniem klientów,jakby to była firma"kogucić", że nie można się z nią skontaktować. Bardzo proszę o pomoc, może być tutaj lub na maila [REMOVED BY MODERATOR]. Bardzo dziękuję z góry za pomoc

¿Si quiero usar las imagenes de forma gráfica sin vender la imagen de ninguna forma, pero si usar la web con fines comerciales, me sirve con la licencia estandar?

I licensed a postcard file because I wanted the 3D redering of the file, exactly as it is seen in the preview. Instead I received the working file for the flat postcard. I don't want this asset, FILE #:  226092136 I realize now that below the image it says "Photos shown in the preview are for display only and are not included in the downloaded file". I have never encountered a template like this before so I did not bother to read the text below because everything I have ever gotten is exactly as seen in the image. I would greatly appreciate it is I could have the license refunded. 

Beverly,I accidentally licensed photo # 71219324 with a right click.If you could credit my account, I would greatly appreciate it.Thanks!

How do I request a rebate for an accidental download of a template (which I have never purchased a template before)? I was trying to view it larger and hit the licenced button by mistake. I'd want to delete it and have the credit replaced as I it won't work for me. Thanks. 

New to using stock and i was browsing and clicked by accident. how do I undo that? 

Hello - I accidently licensed something (#313344766) - is there a way to undo this action? I thought it would show me licensing options rather than purchase a license. Thanks.

Wir erstellen im Team eine (nicht kommerzielle) Veröffentlichung. Die Bildauswahl wird dann in der Redaktionskonferenz gemeinsam getroffen.  In der vorherigen Bilddatenbank hatten wir dazu ein Team-Account, in dem jeder Bildvorschläge einbringen konnte und dann die Auswahl für die Veröffentlichung gemeinsam konsolidiert wurde.  Gibt es hier die Möglichkeit, auf eine gemeinsame Pinnwand Bilder zu sammeln? 

Hi there, I am having a same problem like Kevin. Te only difference is I did cancelled the suscription before trial period ended. However, transaction is still occuring without by knowledge. I have not used it after the trial period and I don't have to use it now. Therefore could you please help me with cancelling the suscription and getting the full refund for the period of months which I had never used it.

Hello,  Can I use an image in the standard license to create a product for sale like the image? The quantity will not exceed 500,000. 

How do I access my old Fotolia purchase history?

I only wanted to click on the image to get more information and see it closer but hit the license button. There really needs to be something that verfies you want to license something, this was way to fast and easy to do if you fat finger it.

So I have registered Adobe Stock as a full trial and I think that I can access to use videos for free but I accidentally purchased it. Can I have a refund back?

Hihabe das selbe Problem. Adobe Stock ist kriechlangsam. Tagesschau.de zb öffnet wie ein Speeder. Also meine Leitung rennt wie n frisches Ferkel 🙂 Habe über 100 Lizenzen , also dementsprechend auch ne große Bibliothek... ("groß" ist relativ...)CC von Adobe läuft auf billig-Servern und da kann also keine Leistung kommen. 😞

How to answer to a request like that? I did a brochure for this client. I used my Adobe Stock account and charge them almost $10 dls each one. Now, 20 days after he call requesting those images. I guess to use it or to give it to another designer and use it in another advertising. How Adobe manage this? Who have the rights to use it? Can I use it in different works/clients?I'm a little bit confused. Thanks!

Paqué una licencia estándar. Mi pregunta es, ¿Puedo usar las imágenes para un libro digital sobre el cuidado de medio ambiente que distribuiré de manera gratuita?

'Save to Library' option not working for me either in detail or expanded view. Am running Chrome on an iMac using 10.14.6