Stock

Good morning I continue to pay for the subscription, but for two months I no longer have the ten images available and I find myself paying for single images. Can I know why?   thank you Francesca

It would be nice, like on iStock, if you can view the vector preview in higher res. This will help with buying images that end up not working because the detail was either wrong or not clean enough, so having a way to preview zoom or view in full at higher res!?!?! Look at iStock, they do it right.

Hi there: I purchased a standard subscription under my company email, but the content has all been used for my client work.  Now the subscription is renewing, the client wants to create an account directly, or have my account transferred over to them.  What is the best way of doing this?  And how do I assign all the license rights of the images that I've used (since they have a perpetual license) to my client?  Thank you.

Muss ich ein Adobe-Stock-Motiv (Standard-Lizenz) bei der Verwendung als Titelbild einer Facebook-Fanpage (Unternehmens-Facebook-Seite) mit einem Copyright-Vermerk versehen? Wenn ja, wie klein darf die Schrift sein und wie umgehe ich das Problem, dass das Titelbild in der Mobilansicht in einem anderen Bildausschnitt erscheint?

Have started using CC Libraries to search Adobe Stock recently - I wish the thumbnails could be enlarged within the Library.. every time I try to right-click and 'View details on the web', it launches my browser (Chrome), the asset shows up for a second but them immediately am redirected to the Stock home page. If I'm quick enough, I can copy the search URL before I'm taken back to the home page. What could be causing this?

For the past year I have had the Adobe Stock – 10 assets a month plan. I have barely used any of my credits each month. Each month I have hesitated cancelling because I spent the money to get the credits. My plan renews at the end of March. If I don't renew my plan do I lose all of my credits? I have almost 100 credits that I have not used and it would be a huge waste of money to lose them all. 😞

Hi community / Adobe support. I created a 30days trial account mid of december 2019 and I am pretty sure I cancelled it in time beginning of Jan 2020 and now Adobe charges me every month (Jan + Feb already done) suddenly for a year abo which I never choosed.How can I get out of that contract immediately, change to another plan and cancel the contract or directly cancel the contract?What is the cheapest way and what options I have to complain about the unmeant abo to hopefully get back the first two monthly rates?Thanks in advance.

I would like to include some of our photos on my website. Car photos to be exact. I will crop some of the photographs, and some I will include in gifs. I came across a statement that I need clarification on when I was reviewing the terms of the standard licence."Cannot use asset prominently in merchandise or products for resale"What does that statement mean and will it affect my planned use of your stock images? I would prefer an answer from an Adobe member of staff.

I'm getting today.  Error 503.  Any news?

No matter how many links I click in Adobe's support website, I can NOT cancel my subscription. I have tried endlessly to reach someone in customer service; be it via chat / email / phone — AND THERE IS NO ONE TO CONTACT.  It's so annoying ADOBE it's a SCAM, just got everything to make a cancellation something impossible!!! PLEASE HELP ME CANCEL MY SUBSCRIPTION!!! Please!!!

How can i do cancel my first month free subscription for teams? in my account settings and admin console i don't see any possibility to do this. Also adobe customer desk not see any plan on my account. Any ideas?

I have licensed an animation template # 309991924 not all 6 styles are shown in adobe premiere pro, only one. What can I do?

I've just licensed the wrong image (again, but since I have 10 free images I didn't mind so much first time). The UI is appaling, how can the license button be overlaying the thumbnail the user will click for preview?1-click license is just wrong, but having the UI this way is misleading and causes a lot of pain to the users (as I could see by the amount of posts complaining).Can you please change this and improve the UI? And don't know if I can return the image I wrongly licensed? Thank you

Hello, is there any chance to return an image which does not fulfill the purpose it was meant for? It should work for a seamless pattern but doesn't... Thanks for help,D.

hey guys, when i download this:this is the file i get:

I have an Adobe Stock subscription and the invoices are automatically sent to my email address. The problem is that my company is paying for the subscription and the invoice should go to the financial department, but I cannot change the email address specifically for invoices (any other information should go to my ordinary address). Can anyone help?

Hello there:-) I just placed a lot of Shutterstock EPS illustration into a book and every one of them is slightly or a lot pixaleted. I opened them in AiI and saved as AI file, PDF, and PNG. But, nothing has changed. I also wrote to Shutterstock and am waititng to hear whether there's an issue on their side. Does anybody have any idea as why this is happening? This are vector that are supposed to be picture perfect at any size; I'm just surprised-and frustrated, to say the least. Any help is greatly appreciated.

I recently used the 4 out of 10 FREE Adobe Stock photos but found out that I'm being charged for Adobe Stock subscription (per month). And there is no helpful articles online on how to cancel it. I checked the manage plan to see if there is a cancel button but it does not exist. I would like to cancel my Adobe Stock Subscription but not my Adobe CC subscription. I am using the student promo under my schools authorization. Please help me I am getting frustrated 😞 

My question is on the resale term for Standard Licensing. While the video Adobe Stock has created mentions not using the standard license for mugs, b/c that is the primary reason someone is going to buy the mug.  WHAT ABOUT BOOK COVERS?  I understand the 500,000 limit, which in most cases isn't an issue.   Please help with this, I need clarity. Leslie Ann

i want to cancel my plan. but service center is closed.

Tuve que cancelar mi suscripcion por que no necesito tantos recursos.Pero como ya habia pagado por algunos meses, tenia acumuladas muchas imagenes que no habia usado.Quiero acceder a esas imagenes que ya pague, pero el sistema me pide que reactive mi cuenta, entonces de que sirvio pagar todos esos meses, si no puedo acceder al contenido por el que ya pague?

Adobe Stock on Demand does not work.I get the Info:Ihr Abo ist abgelaufen. Aktualisieren Sie Ihre Rechnungsangaben, um es wieder zu aktivieren.Than i renew my Accout / Payment information,i get the feedback:Vielen Dank. Ihre Zahlungsinformationen wurden aktualisiert.But it still does not work: Ihr Abo ist abgelaufen. Aktualisieren Sie Ihre Zahlungsinformationen, um es wieder zu aktivieren.What can I do?

Good afternoon, I've read the licensing terms and quite a few posts here. I believe I understand the limitations that stock clips cannot simply be uploaded to social media unedited. That makes perfect sense.  I'm using Adobe Stock Videos for two purposes:1. For a promotional video for online products. I'll use snippets of Adobe stock footage within a larger, commercial promotional video to be shown on Facebook, Youtube, and other social outlets. Many of the snippets will also have text or other corporate information imposed on them. I believe I can do this with an enhanced license, correct? 2. I'll also be including some clips in instructional videos that will be sold to various clients (but not used on social media or any other publicly hosted sites). They'll be a part of various intros and outros of corporate instructional videos. I believe I can do this with an extended license, correct? Also, as I've been able to figure out, I can buy extended lic

Hi, I need help with my order please:I want to ordner a new credit pack but when I click on "buy now" I get an error message that says (quick translation from German):"The transaction could not be made. Please check your details. When the problem reoccurs please contact support."I am logged in so I don't know what details this could be. I also can't find any direct contact (hotline or mail) for AdobeStock. German Adobe CC support hotline was not anwered.Thanks.

How do I filter out the premium content when I search for things in Adobe Stock?For example, I'm looking for InDesign templates. And I can only download 10 Standard License files a month.So I do _not_ want to see other than Standard License templates/pictures.Is there a filter for this?I have been stuck in the (not so helpful) help support chat for 1,5 hour now and have been chatting to 8 different people. They just keep transfers/connects me to another colleague or team over and over again, so please help me with this mkay?I found two old posts about this but they only mention solutions for how this would work with the old interface. So it doesn't work.Sorry if my English isn't perfect, I'm from Sweden. Everything I see and use from Adobe is in Swedish and there's no translation. Sorry if I use the wrong terms or so.Thanks in advance